Getac A140 User manual

Rugged Mobile Computing Solutions
A140
USER MANUAL

November 2021
TRADEMARKS
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc.
All brand and product names are trademarks or registered trademarks of
their respective companies.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at
www.getac.com.

i
Table of Contents
Chapter 1 Getting Started.................................................................1
Getting the Tablet PC Running................................................. 2
Unpacking .............................................................................. 2
Installing the Micro-SIM Card (Optional) and Battery Packs3
Connecting to AC Power....................................................... 4
Using the Tether .................................................................... 5
Turning On and Off the Tablet PC ....................................... 6
Taking a Look at the Tablet PC................................................. 7
Front Components................................................................. 7
Rear Components ................................................................ 10
Right-Side Components....................................................... 11
Left-Side Components ......................................................... 12
Top Components.................................................................. 13
Bottom Components ........................................................... 13
Chapter 2 Operating Your Tablet PC ..............................................14
Using the Touchscreen............................................................. 15
Using Multi-touch Gestures ................................................ 16
Using Network and Wireless Connections ............................. 18
Using the LAN ...................................................................... 18
Using the WLAN................................................................... 18
Using the Bluetooth Feature .............................................. 20
Using the WWAN Feature (Optional) ................................ 21
Using the GPS Feature (Optional)........................................... 23
Using the Barcode Scanner (Optional) ................................... 24
Using the Fingerprint Scanner (Optional) .............................. 25
Enrolling a Fingerprint ........................................................ 25
Fingerprint Login................................................................. 26
Chapter 3 Managing Power ............................................................27
AC Adapter............................................................................... 28
Battery Pack.............................................................................. 29
Charging the Battery Pack .................................................. 29

ii
Initializing the Battery Pack................................................ 30
Checking the Battery Level ................................................. 30
Battery Low Signals and Actions ........................................ 31
Replacing the Battery Pack ................................................. 32
Power-Saving Tips .................................................................... 34
Chapter 4 Expanding Your Tablet PC .............................................35
Connecting Peripheral Devices ............................................... 36
Connecting a USB Device .................................................... 36
Connecting an Audio Device .............................................. 37
Connecting a Monitor ......................................................... 37
Connecting a Serial Device (Optional) ............................... 38
Using Various Card Readers .................................................... 39
Using Smart Cards................................................................ 39
Using the NFC/RFID Reader (Optional)............................... 40
Changing or Replacing ............................................................ 41
Replacing the SSD................................................................ 41
System Memory Upgrade.................................................... 43
Chapter 5 Using BIOS Setup............................................................45
When and How to Use............................................................. 46
Menu Descriptions ................................................................... 47
Information Menu ............................................................... 47
Main Menu........................................................................... 47
Advanced Menu................................................................... 47
Security Menu ...................................................................... 49
Boot Menu ........................................................................... 50
Exit Menu ............................................................................. 51
Chapter 6 Using Getac Software ....................................................52
OSD Control Panel ................................................................... 53
G-Manager ............................................................................... 54
G-Camera (Optional)................................................................ 55
Chapter 7 Care and Maintenance ...................................................56
Protecting the Tablet PC.......................................................... 57
Using an Anti-Virus Strategy............................................... 57
Using the Cable Lock ........................................................... 57
Taking Care of the Tablet PC .................................................. 58
Location Guidelines ............................................................. 58
General Guidelines .............................................................. 59
Cleaning Guidelines............................................................. 59
Battery Pack Guidelines....................................................... 59
Touchscreen Guidelines....................................................... 61

iii
When Traveling........................................................................ 62
Chapter 8 Troubleshooting .............................................................63
Preliminary Checklist................................................................ 64
Solving Common Problems...................................................... 65
Battery Problems ................................................................. 65
Bluetooth Wireless Transmission Problems ....................... 65
Display Problems.................................................................. 66
Fingerprint Scanner Problems............................................. 66
Hardware Device Problems ................................................. 67
Power Management Problems ........................................... 67
Software Problems .............................................................. 68
Sound Problems ................................................................... 68
Startup Problems ................................................................. 68
WLAN Problems ................................................................... 69
Other Problems.................................................................... 70
Resetting the Tablet PC ........................................................... 72
System Recovery....................................................................... 73
Using Windows RE............................................................... 73
Using Recovery Partition ..................................................... 74
Using the Driver Disc (Optional) ............................................. 75
Appendix A Specifications .................................................................76
Appendix B Regulatory Information.................................................78
Safety Notices........................................................................... 79
About the Battery................................................................ 79
About the AC Adapter ........................................................ 81
Heat Related Concerns ........................................................ 82
North America.......................................................................... 83
USA ....................................................................................... 83
Canada.................................................................................. 86
User Notification of Take-back Service .............................. 87
Europe Marking and Compliance Notices.............................. 88
Statements of Compliance.................................................. 88
Restriction of Hazardous Substances (RoHS) Directive ..... 90
ENERGY STAR ........................................................................... 91
About Battery and External Enclosure Replacement ............ 92
Battery .................................................................................. 92
External Enclosure ............................................................... 92

1
Chapter 1
Getting Started
This chapter first tells you step by step how to get the Tablet PC up and
running. Then, you will find a section briefly introducing the external
components of the Tablet PC.

2
Getting the Tablet PC Running
Unpacking
After unpacking the shipping carton, you should find these standard items:
A140 Tablet PC
AC adapter AC power cord
Battery pack x 2
Stylus
Tether
Document(s) Driver disc (optional)
Inspect all the items. If any item is damage or missing, notify your dealer
immediately.
NOTE: Specific models do not have the AC adapter and power cord as
standard items. To purchase the AC adapter kit for your model, contact a
Getac authorized distributor. (Check https://www.getac.com/en/contact/ for
contact information.)

3
Installing the Micro-SIM Card (Optional) and
Battery Packs
1. Select models only:
With the micro-SIM card’s chip side facing up and the beveled corner
pointing to the slot, insert the card all the way into the slot.
NOTE: To remove the micro-SIM card, just push in the card to release it and
then pull it out.
2. The Tablet PC has two battery compartments for two battery packs;
each is installed in the same way.
With the battery pack correctly oriented, attach its connector side to the
battery compartment at an angle () and then press down the other
side ().
3. Slide the battery latch toward the locked position ( ).

4
CAUTION: Make sure the battery latch is correctly locked, not revealing the
underneath red part.
Correct Incorrect (revealing red part)
Connecting to AC Power
CAUTION: Use only the AC adapter included with your Tablet PC. Using
other AC adapters may damage the Tablet PC.
NOTE:
The battery pack is shipped to you in power saving mode that protects it
from charging/discharging. It will get out of the mode to be ready for
use when you install the battery pack and connect AC power to the
Tablet PC for the very first time.
When the AC adapter is connected, it also charges the battery pack. For
information on using battery power, see Chapter 3.
You must use AC power when starting up the Tablet PC for the very first
time.
1. Plug the DC cord of the AC adapter to the power connector of the
Tablet PC ().
2. Plug the female end of the AC power cord to the AC adapter and the
male end to an electrical outlet ().

5
3. Power is being supplied from the electrical outlet to the AC adapter and
onto your Tablet PC. Now, you are ready to turn on the Tablet PC.
Using the Tether
A tether is provided for attaching the stylus to your Tablet PC.
1. Insert one of the tether’s loop ends through the hole of the stylus (as
indicated by below). Then, insert the other end through the first loop
(as indicated by below) and pull it tight.
2. Insert the other loop end to the tether hole on the Tablet PC (as indicated
by below). Then, insert the stylus end through the loop (as indicated
by below) and pull it tight.