Getac K120 User manual

K120
USER MANUAL

Rugged Mobile Computing Solutions
March 2018

TRADEMARKS
All brand and product names are trademarks or registered trademarks of their
respective companies.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at www.getac.com.

i
Table of Contents
Chapter 1 Getting Started ..........................................................................1
Getting the Computer Running .......................................... 2
Installing the Micro-SIM Card (Optional) and Battery
Packs....................................................................... 2
Connecting to AC Power.............................................. 3
Turning On and Off the Computer ................................. 5
Taking a Look at the Computer ........................................ 6
Tablet Components...................................................... 6
Keyboard Dock Components .........................................13
Multiple Usage Modes ....................................................17
Attaching and Detaching the Keyboard Dock....................18
Chapter 2 Operating Your Computer......................................................19
Navigating on the Screen............................................... 20
Using the Touchscreen............................................... 20
Using the Dual Mode Display (Optional) ...................... 23
Using the Keyboard Dock .............................................. 24
Using the Keyboard................................................... 24
Using the Touchpad .................................................. 28
Using Network and Wireless Connections........................... 30
Using the LAN......................................................... 30
Using the WLAN ...................................................... 30
Using the Bluetooth Feature.........................................31
Using the WWAN Feature (Optional)........................... 32
Chapter 3 Managing Power......................................................................34
AC Adapter................................................................. 35

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Battery Pack ............................................................... 36
Charging the Battery Pack .......................................... 36
Initializing the Battery Pack ......................................... 37
Checking the Battery Level ......................................... 37
Battery Low Signals and Actions.................................. 38
Replacing the Battery Pack......................................... 38
Power-Saving Tips ........................................................41
Chapter 4 Care and Maintenance............................................................42
Protecting the Computer................................................. 43
Using an Anti-Virus Strategy....................................... 43
Using the Cable Lock................................................ 43
Taking Care of the Computer ......................................... 44
Location Guidelines.................................................... 44
General Guidelines .................................................... 44
Cleaning Guidelines ................................................... 45
Battery Pack Guidelines.............................................. 45
Touchscreen Guidelines .............................................. 47
When Traveling............................................................ 48
Chapter 5 Troubleshooting......................................................................49
Preliminary Checklist...................................................... 50
Solving Common Problems ..............................................51
Battery Problems .......................................................51
Bluetooth Problems.....................................................51
Display Problems ...................................................... 52
Hardware Device Problems.......................................... 52
Keyboard and Touchpad Problems ................................ 53
LAN Problems.......................................................... 53
Power Management Problems ...................................... 54
Software Problems .................................................... 54
Sound Problems ....................................................... 54
Startup Problems ...................................................... 55
WLAN Problems ....................................................... 55
Other Problems ........................................................ 57
System Recovery.......................................................... 58
Using Windows RE ................................................... 58

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Using Recovery Partition............................................. 59
Using the Driver Disc (Optional).....................................61
Appendix A Specifications..........................................................................62
Tablet Specifications...................................................... 63
Keyboard Dock Specifications .......................................... 65
Appendix B Regulatory Information...........................................................66
On the Use of the System ............................................ 67
Class B Regulations .................................................. 67
ANSI Warning .......................................................... 68
Safety Notices.......................................................... 69
On the Use of the RF Device ....................................... 73
USA and Canada Safety Requirements and Notices ......... 73
European Union CE Marking and Compliance Notices....... 75
User Notification of Take-back Service ............................. 78
ENERGY STAR 6.1...................................................... 79
Battery Recycling...........................................................81

1
Chapter 1
Chapter 1 Getting Started
This chapter first tells you step by step how to get the computer up and running.
Then, you will find a section briefly introducing the external components of the
computer.

2
Getting the Computer Running
Installing the Micro-SIM Card (Optional) and
Battery Packs
1. Select models only:
The micro-SIM card slot is covered by a metal plate. Remove one screw to
detach the plate.
Noting the orientation, insert the micro-SIM card all the way into the slot.
NOTE: To remove the micro-SIM card, just push in the card to
release it and then pull it out.
2. The Tablet has two battery compartments for two battery packs; each is installed
in the same way.
With the battery pack correctly oriented, attach its connector side to the battery
compartment at an angle () and then press down the other side ().
The battery latch should automatically engage.

3
3. Slide the lock of the battery latch downward to the locked position.
CAUTION: Make sure the battery latch is correctly locked, not
revealing the underneath red part.
Locked: Unlocked (revealing red part):
Connecting to AC Power
CAUTION: Use only the AC adapter included with your computer.
Using other AC adapters may damage the computer.
NOTE:
The battery pack is shipped to you in power saving mode that
protects it from charging/discharging. It will get out of
the mode to be ready for use when you install the battery
pack and connect AC power to the computer for the very first
time.
When the AC adapter is connected, it also charges the battery
pack. For information on using battery power, see Chapter
3.
You must use AC power when starting up the computer for the very first time.
1. K120 Tablet:
Open the cover of the power connector. The cover is protected by a security
lock. Slide the lock outward () to unlock the cover.
Plug the DC cord of the AC adapter to the power connector (). Plug the
female end of the AC power cord to the AC adapter and the male end to an
electrical outlet ().
Lock

4
K120 Tablet with the Keyboard Dock:
Open the cover of the power connector.
Plug the DC cord of the AC adapter to the power connector (). Plug the
female end of the AC power cord to the AC adapter and the male end to an
electrical outlet ().
2. Power is being supplied from the electrical outlet to the AC adapter and onto
your computer. Now, you are ready to turn on the computer.