Getac ZX10 User manual

Rugged Mobile Computing Solution
ZX10
USER MANUAL

April 2022
Trademarks
Comes with the Google™ app and Google Chrome™
Google, Android and Gboard are trademarks of Google LLC.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.
All other brand and product names are trademarks or registered trademarks
of their respective companies.
Disclaimer
Specifications and manuals are subject to change without notice. Getac
assumes no liability for damage incurred directly or indirectly from errors,
omissions, or discrepancies between the device and the manuals.
Notes
Depending on the specific model you purchased, the color and look of your
model may not exactly match the graphics shown in this document.
The screenshots and other presentations shown in this document are for
reference only. They may differ from the actual screens and presentations
generated by the actual product.
Your device is based on Android™ 11 operating system, with additions by
Getac.
For the latest version of the manual, please visit the Getac website at
www.getac.com.

i
Table of Contents
Chapter 1 Getting Started.................................................................1
Identifying Hardware Components .......................................... 1
Front Components................................................................. 1
Back Components .................................................................. 4
Right-Side Components......................................................... 5
Left-Side Components ........................................................... 5
Top Components.................................................................... 6
Bottom Components ............................................................. 6
Getting Your Device Ready for Use ........................................... 7
Installing the Micro-SIM Card (Select Models Only)............ 7
Installing the Battery Packs................................................... 8
Using the Tether .................................................................... 9
Connecting to AC Power and Charging the Battery......... 10
Performing the Initial Startup ............................................ 11
Chapter 2 Operating Basics.............................................................12
Waking Up and Shutting Down.............................................. 12
Waking Up ........................................................................... 12
Shutting Down..................................................................... 12
Navigating on the Screen........................................................ 13
Touch Mode ......................................................................... 14
Home Screen ............................................................................ 14
Using Applications ................................................................... 15
Navigation Bar ......................................................................... 15
Status Bar.................................................................................. 16
Quick Settings and Notifications Panel .................................. 16
Entering Information............................................................... 17
Quick QR Code Scanning (Select Models Only)...................... 18
Notes..................................................................................... 19
Chapter 3 Getting Connected .........................................................20
Wireless Connections ............................................................... 20

ii
Using WWAN (Select Models Only).................................... 20
Using Wi-Fi Networks .......................................................... 21
Using the Bluetooth Function............................................. 22
External Connections ............................................................... 23
Connections via USB Type-C................................................ 23
Connections via USB Type-A ............................................... 24
Using a MicroSD Card.......................................................... 24
Connecting an Audio Device .............................................. 25
Using a Smart Card (Select Models Only)........................... 25
Chapter 4 Getac Applications .........................................................27
Getac Camera ........................................................................... 27
Taking Photos ...................................................................... 28
Recording Videos................................................................. 29
Control Buttons.................................................................... 30
Camera Settings................................................................... 31
GetacIME................................................................................... 34
Using the Barcode Scan Key (Select Models Only) ............ 34
GetacIME Settings................................................................ 35
DisplayLink Presenter............................................................... 36
NFC Reader (Select Models Only)............................................ 37
Getac deployXpress Client (Select Models Only) ................... 38
Chapter 5 Managing Your Device ..................................................39
Managing Power...................................................................... 39
Battery Protection Mechanism ........................................... 39
Low Battery Signals and Actions ........................................ 40
Replacing the Battery Pack ................................................. 40
Power-Saving Tips................................................................ 42
Battery Guidelines ............................................................... 43
Customizing Your Device ........................................................ 44
Settings................................................................................. 44
Getac Settings ...................................................................... 44
Chapter 6 Care and Maintenance....................................................47
Restart or Hard Reboot............................................................ 47
Restart .................................................................................. 47
Hard Reboot......................................................................... 47
Update Center.......................................................................... 48
Updating the OS .................................................................. 48
Updating Getac Apps .......................................................... 50
Update Center Settings ....................................................... 50
Update Center Scan............................................................. 51
Caring for Your Device ............................................................ 52

iii
Appendix A Specifications .................................................................53
Appendix B Regulatory Information.................................................55
Safety Precautions.................................................................... 55
About Charging ................................................................... 55
About the AC Adapter ........................................................ 55
About the Battery................................................................ 56
Heat Related Concerns ........................................................ 57
North America.......................................................................... 58
USA ....................................................................................... 58
Canada.................................................................................. 60
User Notification of Take-back Service .............................. 61
Europe Marking and Compliance Notices.............................. 62
Statements of Compliance.................................................. 62
Restriction of Hazardous Substances (RoHS) Directive ..... 64
RF Exposure Information (SAR)............................................... 65
ENERGY STAR ........................................................................... 65

1
Chapter 1
Getting Started
This chapter introduces you to the external components of your device and
guides you through the process of setting up your device for use.
NOTE: Depending on the specific model you purchased, the color and look of
your model may not exactly match the graphics shown in this document.
Identifying Hardware Components
Front Components

2
Ref Component Description

Camera cover
(optional)
Covers the camera lens.
Slide the cover to open or close it. The
cover provides
privacy protection.

Camera lens
(optional)
Allows you to use the camera function.
The front lens
supports 8 MP with fixed focus.

Microphone Receives sound and voice.

Light sensor Senses the ambient light for automatic adjustments
of the display backlight.

P1 button Increases the LCD brightness (default setting).

P2 button Decreases the LCD brightness (default setting).

Plus button Increases the sound volume (default setting). The
type of sound adjusted depends on the current
operation.

Minus button Decreases the sound volume (default setting). The
type of sound adjusted depends on the current
operation.

Power button Short press Goes into or wakes up from sleep mode.
Long press Starts up the device from the power
off state.
Opens a menu with Power off option
when the device power is on.
A press longer than 8 seconds brings
different results. (See “Restart or Hard
Reboot” in Chapter 6 for information.)

Touchscreen Displays and receives information for the device.
Select Models Only

3
Ref Component Description
Indicators
Power Lights blue when the device is turned on.
Blinks blue when the device is in Suspend mode.
Suspend mode is a deep sleep mode that saves more
battery power. The device automatically enters
Suspend mode after remaining idle in Sleep mode
for some time. The device will wake up upon an
external event (such as a button press or an alarm).
Airplane
mode
Lights blue when the RF (Radio Frequency) radio of
any RF feature (WLAN/Bluetooth/WWAN) is on. If
Airplane mode is switched on, the light turns off.
Battery
Charge
Lights amber when the battery is being charged.
Lights green when battery charging is completed.
Blinks green when the battery is being discharged
intentionally due to the battery protection mechanism.
Blinks red (once per second) when the battery’s
capacity is below 10%.
Blinks amber when the battery charging is in an
abnormal state. Replace the battery in case this
happens.
Speaker Plays music, sounds and voices.
Handle
(optional)
Provides a convenient way to carry the device.
NOTE: When carrying the device around, always use the
handle.
When placing the device on a table top for work,
rotate the handle backwards to serve as a stand.
NOTE: The hardware buttons (except the power button) can be re-defined using
Getac Settings.

4
Back Components
Ref Component Description

Stylus Serves as the input device by tapping on the
touchscreen to make selections and enter
information.

Battery pack Supplies power to your device when external power
is not connected.
NOTE: If you have the high-capacity battery model, the
battery pack looks different from the one shown here.

Camera lens
(optional)
Allows you to use the camera function. The rear lens
supports 16 MP with auto focus.

Flash
(optional)
Provides extra light in certain applications.

Smart card
reader
(optional)
Accepts a smart card for additional security feature.

RFID antenna
(optional)
Reads data from NFC/RFID tags.

5
Right-Side Components
Ref Component Description

Power connector Connects to the AC adapter.

Kensington lock Locks the device to a stationary object for
security.
Left-Side Components
For covers with an arrowhead icon, push the cover toward one side to unlock
and the other side to lock. The arrowhead points to the side for unlocking.
Ref Component Description

USB 3.2 Gen 1
Type-C connector
Connects a USB device that supports USB Type-C
connection.

MicroSD card slot Accepts a microSD card for removable storage.

Combo audio
connector
Connects a set of headphones or external
speakers with amplifier.
Supports a headset microphone with 4-pole TRRS
3.5mm jack.

USB 2.0 connector Connects a USB peripheral device.