Getac F110 User manual

Rugged Mobile Computing Solutions
F110/
F110
_G5
F110-Ex
USER MANUAL

May 2019
TRADEMARKS
TRADEMARKSTRADEMARKS
TRADEMARKS
All brand and product names are trademarks or registered trademarks of their
respective companies.
NOTE
NOTENOTE
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at
www.getac.com.

i
Table of Contents
Table of ContentsTable of Contents
Table of Contents
Chapter 1 Getting Started .......................................................................... 1
Getting the Tablet PC Running ................................................... 2
Unpacking ............................................................................... 2
Installing the SIM Card (Optional) and Battery Packs ............ 3
Connecting to AC Power......................................................... 5
Using the Tether...................................................................... 6
Turning On and Off the Tablet PC .......................................... 7
Taking a Look at the Tablet PC................................................... 8
Front Components .................................................................. 8
Rear Components................................................................. 10
Left-Side Components .......................................................... 12
Top Components................................................................... 13
Bottom Components ............................................................. 14
Chapter 2 Operating Your Tablet PC....................................................... 15
Navigating on the Screen .......................................................... 16
Using the Touchscreen ......................................................... 16
Using the Dual Mode Display (Optional)............................... 19
Using Network and Wireless Connections ................................ 20
Using the LAN (Optional) ...................................................... 20
Using the WLAN.................................................................... 21
Using the BT Feature............................................................ 22
Using the WWAN Feature (Optional).................................... 22
Using the Fingerprint Scanner (Optional).................................. 24
Chapter 3 Managing Power...................................................................... 26
AC Adapter................................................................................ 27
Battery Pack .............................................................................. 28
Charging the Battery Pac...................................................... 28
Initializing the Battery Pack................................................... 29
Checking the Battery Level ................................................... 29
Battery Low Signals and Actions .......................................... 30
Replacing the Battery Pack................................................... 30
Power-Saving Tips .................................................................... 33

ii
Chapter 4 F110-Ex..................................................................................... 34
Anti-Explosion Protective Covers.............................................. 35
Chapter 5 Expanding Your Tablet PC ..................................................... 36
Connecting a USB Device......................................................... 37
Connecting an Audio Device ..................................................... 38
Connecting an HDMI Display Monitor ....................................... 39
Connecting a Serial Device (Optional) ...................................... 40
Using Smart Cards (Optional) ................................................... 41
Using the NFC/RFID Reader (Optional).................................... 42
Using MicroSD Cards (Optional)............................................... 43
Replacing the SSD (Optional) ................................................... 44
Chapter 6 Using BIOS Setup.................................................................... 45
When and How to Use .............................................................. 46
Menu Descriptions..................................................................... 47
Information Menu .................................................................. 47
Main Menu ............................................................................ 47
Advanced Menu .................................................................... 47
Security Menu ....................................................................... 49
Boot Menu............................................................................. 50
Exit Menu .............................................................................. 51
Chapter 7 Using Getac Software ............................................................. 52
OSD Control Panel.................................................................... 53
G-Manager ................................................................................ 54
G-Camera (Optional)................................................................. 55
Using the Barcode Reader (Optional) ....................................... 56
Chapter 8 Care and Maintenance ............................................................ 58
Protecting the Tablet PC ........................................................... 59
Using an Anti-Virus Strategy................................................. 59
Using the Cable Lock............................................................ 59
Taking Care of the Tablet PC.................................................... 60
Location Guidelines .............................................................. 60
General Guidelines ............................................................... 60
Cleaning Guidelines.............................................................. 61
Battery Pack Guidelines........................................................ 61
Touchscreen Guidelines ....................................................... 62
When Traveling ......................................................................... 64
Chapter 9 Troubleshooting ...................................................................... 65
Preliminary Checklist................................................................. 66
Solving Common Problems....................................................... 67
Battery Problems................................................................... 67

iii
BT Wireless Transmission Problems.................................... 67
Display Problems .................................................................. 68
Hardware Device Problems .................................................. 68
Power Management Problems.............................................. 69
Sensor Problems................................................................... 69
Software Problems................................................................ 70
Sound Problems.................................................................... 70
Startup Problems .................................................................. 71
WLAN Problems.................................................................... 71
Other Problems..................................................................... 73
Resetting the Tablet PC ............................................................ 74
System Recovery ...................................................................... 75
Using Windows RE ............................................................... 75
Using Recovery Partition ...................................................... 76
Using the Driver Disc (Optional)................................................ 77
Appendix A Specifications .......................................................................... 78
Appendix B Regulatory Information........................................................... 80
On the Use of the System ......................................................... 81
Class B Regulations.............................................................. 81
ANSI Warning ....................................................................... 82
Safety Notices ....................................................................... 83
On the Use of the RF Device .................................................... 86
USA and Canada Safety Requirements and Notices ........... 86
European Union CE Marking and Compliance Notices ........ 88
User Notification of Take-back Service ..................................... 91
ENERGY STAR 7.0................................................................... 92
Battery Recycling ...................................................................... 94
About Battery and External Enclosure Replacement................ 95
Battery................................................................................... 95
External Enclosure ................................................................ 95

1
Chapter 1
Chapter 1Chapter 1
Chapter 1
Getting Started
Getting StartedGetting Started
Getting Started
This chapter first tells you step by step how to get the Tablet PC up and running.
Then, you will find a section briefly introducing the external components of the
Tablet PC.

2
Getting the
Getting the Getting the
Getting the Tablet C
Tablet CTablet C
Tablet C Running
RunningRunning
Running
Unpacking
UnpackingUnpacking
Unpacking
After unpacking the shipping carton, you should find these standard items:
F110_G5 Tablet PC
AC adapter
AC power cord
Battery pack x 2 Screen cleaning cloth
Stylus
Document(s) Tether
Driver disc (optional)
Inspect all the items. If any item is damage or missing, notify your dealer
immediately.

3
Installing the
Installing the Installing the
Installing the SIM Card
SIM CardSIM Card
SIM Card (Optional) and
(Optional) and (Optional) and
(Optional) and Battery
Battery Battery
Battery
ack
ackack
acks
ss
s
1. Locate the battery cover. Slide the two small locks outward to the unlocked
position ( ) () and then release the latch ( ) () to open the battery
cover.
2. Select models only:
With the SIM card’s chip side facing up and the beveled corner pointing to the
slot, insert the card all the way into the slot.
NOTE:
To remove the SIM card, just push in the SIM card to pop-out and remove the
card.
The slot still exists but cannot be used for models without the WWAN module.

4
3. Note the orientation of the battery pack. Hold the battery pack at an angle and
insert its small tabs to the corresponding notches in the battery compartment.
Then, lift the yellow protection sheet in the battery compartment and plug the
battery connector.
4. Proceed with the other battery pack.
5. Hold the battery cover at an angle and insert the cover’s small tabs to the
corresponding notches on the Tablet PC; then close the cover. Press the four
small dots () so that the cover clicks into place. Engage the cover latch ( )
() and slide the two small locks inward to the locked position ( ) ().
Battery 1
Battery 2

5
Connecting to AC ower
Connecting to AC owerConnecting to AC ower
Connecting to AC ower
CAUTION: Use only the AC adapter included with your Tablet PC. Using other AC
adapters may damage the Tablet PC.
NOTE:
The battery pack is shipped to you in power saving mode that protects it from
charging/discharging. It will get out of the mode to be ready for use when you
install the battery pack and connect AC power to the Tablet PC for the very
first time.
When the AC adapter is connected, it also charges the battery pack. For
information on using battery power, see Chapter 3.
You must use AC power when starting up the Tablet PC for the very first time.
1. Plug the DC cord of the AC adapter to the power connector of the Tablet PC
().
2. Plug the female end of the AC power cord to the AC adapter and the male end
to an electrical outlet ().
3. Power is being supplied from the electrical outlet to the AC adapter and onto
your Tablet PC. Now, you are ready to turn on the Tablet PC.

6
Using the Tether
Using the TetherUsing the Tether
Using the Tether
A tether is provided for attaching the stylus to your Tablet PC.
1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated
by below). Then, insert the other end through the first loop (as indicated by
below) and pull it tight.
2. Insert the other loop end to the tether hole on the Tablet PC (as indicated by
below). Then, insert the stylus end through the loop (as indicated by 
below) and pull it tight.

7
Turning On and Off the Tablet C
Turning On and Off the Tablet CTurning On and Off the Tablet C
Turning On and Off the Tablet C
Turning On
Turning OnTurning On
Turning On
Press the power button (
). The Windows operating systemshould start.
NOTE: Tapping the screen during startup may invoke a pre-boot menu (unless
the default settings have been changed). If the menu appears, simply select
Continue.
Turning Off
Turning OffTurning Off
Turning Off
When you finish a working session, you can stop the system by turning off the
power or leaving it in Sleep or Hibernation mode:
To...
To...To...
To... Do this...
Do this...Do this...
Do this...
Power off
(Shutdown)
Tap ower Shut down.
Sleep Press the power button.*
-or-
Tap ower Sleep.
Hibernate By default, this option is not shown in the Start menu. If you
want to use the feature, set up accordingly in Windows
settings.
* “Sleep” is the default setting of the power button. You may change what the
power button does in Windows settings.

8
Taking a Look at the Tablet C
Taking a Look at the Tablet CTaking a Look at the Tablet C
Taking a Look at the Tablet C
NOTE: Depending on the model you purchased, the appearance of your Tablet
PC may not be exactly the same as those shown in this manual.
CAUTION: You need to open the protective covers to access the connectors.
When not using a connector, make sure to close the cover completely for water-
and dust-proof integrity. (Engage the locking mechanism if existing.)
Front
Front Front
Front Components
ComponentsComponents
Components
Ref
RefRef
Ref Component
ComponentComponent
Component Description
DescriptionDescription
Description

IR sensor
IR sensor IR sensor
IR sensor
(optional)
Detects the infrared energy of objects to form an image.
The sensor flashes red light when in use.
The near infrared (IR) imaging capability allows you to
use Windows Hello face authentication.

Camera lens
Camera lens Camera lens
Camera lens
(optional)
Allows you to use the camera function. When the
camera lens is in use, the indicator beside it lights up.

Light
Light Light
Light s
ss
sensor
ensorensor
ensor Senses the ambient light for automatic adjustments of
the display backlight.

9
Ref
RefRef
Ref Component
ComponentComponent
Component Description
DescriptionDescription
Description

Indicators
IndicatorsIndicators
Indicators
ower Lights blue when the power is on.
Blinks blue when the system is in Sleep mode.
Battery
BatteryBattery
Battery
Charge
ChargeCharge
Charge
Lights amber when the battery is being charged.
Lights green when battery charging is completed.
Blinks green to indicate the battery’s built-in high
temperature protection mechanism is activated.
CAUTION: Do not remove the battery during this period.
Blinks red (once per second) when the battery’s capacity
is below 10%.
Blinks red rapidly (once per 0.5 second) when there is a
thermal protection problem. Ask for repair service in
case this happens.
Blinks amber when the battery charging is in an
abnormal state. Replace the battery in case this
happens.
RF (Radio
RF (Radio RF (Radio
RF (Radio
Frequency)
Frequency)Frequency)
Frequency)
Lights blue when the RF radio of any RF feature
(WLAN/BT/WWAN) is on.

ower
ower ower
ower b
bb
button
uttonutton
utton Turns the power on or off. (The default “off” state is
“Sleep mode.”)

Extra button The default function is Camera or Trigger depending on
your model.
Camera Starts the G-Camera application.
Trigger Serves as the trigger button for the barcode
reader if your model has the module.

1 button Opens or closes the OSD Control Panel.
When pressed longer:
Serves as the Ctrl
CtrlCtrl
Ctrl+Alt
AltAlt
Alt+Del
DelDel
Del keyboard keys.

Up/Down
Up/Down Up/Down
Up/Down b
bb
button
uttonutton
utton increases the sound volume.
decreases the sound volume.

Microphone
MicrophoneMicrophone
Microphone Receives sound and voice to record voice.

10
Ref
RefRef
Ref Component
ComponentComponent
Component Description
DescriptionDescription
Description

Touchscreen
TouchscreenTouchscreen
Touchscreen Displays and receives information for the Tablet PC.
Windows Logo
Windows Logo Windows Logo
Windows Logo
b
bb
button
uttonutton
utton
Opens or closes the Start menu.
NOTE:
The hardware buttons (except the power button) can be re-defined using
G-Manager.
Some of the hardware buttons provide keyboard key functions on
“POST/BIOS Setup/Non-ACPI” occasions. (See “Button Functions on Special
Occasions” in Appendix A for information.)
Rear Components
Rear ComponentsRear Components
Rear Components

11
Ref
RefRef
Ref Component
ComponentComponent
Component Description
DescriptionDescription
Description

Tether
Tether Tether
Tether h
hh
hole
oleole
ole Stylus can be tethered to this hole.

Stylus/
Stylus/Stylus/
Stylus/
d
dd
digitizer pen
igitizer penigitizer pen
igitizer pen
Serves as the input device by tapping on the
touchscreen to make selections and enter information.
Ref
RefRef
Ref Component
ComponentComponent
Component Description
DescriptionDescription
Description

Battery
Battery Battery
Battery p
pp
pack
ackack
ack
c
cc
cover
overover
over
Inside are two battery packs.
Inside is the SIM card slot (optional).
NOTE: The SIM card slot still exists but cannot be used
for models without the WWAN module.

Camera i
Camera iCamera i
Camera indicator
ndicator ndicator
ndicator
(optional)
Lights up when the camera lens beside it is in use.

Flash
Flash Flash
Flash (optional) Provides extra light when taking pictures.

Camera l
Camera lCamera l
Camera lens
ensens
ens
(optional)
Allows you to use the camera function.

Speaker
SpeakerSpeaker
Speaker Sends out sound and voice from your Tablet PC.

RJ
RJRJ
RJ-
--
-45
45 45
45 c
cc
connector
onnectoronnector
onnector
(optional)
Connects the LAN cable.

Select models have one of the below components.

12
a
NFC/RFID
reader
Reads data from NFC/RFID tags.
b
Smart
Smart Smart
Smart c
cc
card
ard ard
ard
r
rr
reader
aderader
ader
Accepts a smart card for additional security feature.
c
Fingerprint
Fingerprint Fingerprint
Fingerprint
s
ss
scanner
cannercanner
canner
Serves as the fingerprint verification, preventing
unauthorized access to your Tablet PC.
d
Smart card
Smart card Smart card
Smart card
reader and
reader and reader and
reader and
removable SSD
removable SSD removable SSD
removable SSD
module
modulemodule
module
Accepts a smart card for additional security feature.
Contains the solid-state drive, which is the mass
storage device of your Tablet PC.
NOTE: The removable SSD is for the US and specific
market sectors only.
CAUTION: The SSD is not hot-swappable. Do not
remove it without turning off the system first.
Left
LeftLeft
Left-
--
-Side Components
Side ComponentsSide Components
Side Components
Ref
RefRef
Ref Component
ComponentComponent
Component Description
DescriptionDescription
Description

Combo
ComboCombo
Combo a
aa
audio
udioudio
udio
c
cc
connector
onnectoronnector
onnector
Connects a set of headphones or external speakers
with amplifier.
Supports a headset microphone with 4-pole TRRS
3.5mm jack.

HDMI
HDMI HDMI
HDMI c
cc
connector
onnectoronnector
onnector Connects a HDMI monitor or TV set.

13
Ref
RefRef
Ref Component
ComponentComponent
Component Description
DescriptionDescription
Description

USB 3.1 Gen 2
USB 3.1 Gen 2 USB 3.1 Gen 2
USB 3.1 Gen 2 p
pp
port
ortort
ort
Connects a USB device.
Top
TopTop
Top Components
ComponentsComponents
Components
Ref
RefRef
Ref Component
ComponentComponent
Component Description
DescriptionDescription
Description

a
None
NoneNone
None
Or can be one of the below components depending on your model:
b
Serial
Serial Serial
Serial p
pp
port
ortort
ort Connects a serial device.
c
MicroSD
MicroSD MicroSD
MicroSD c
cc
card
ard ard
ard s
ss
slot
lotlot
lot
Accepts a microSD card for removable storage
media.
d
RJ-45 connector Connects the LAN cable.
e
USB 2.0
USB 2.0 USB 2.0
USB 2.0 p
pp
port
ortort
ort Connects a USB device.
f
Barcode reader
lens
Scans and reads barcodes.

14
Bottom
BottomBottom
Bottom Components
ComponentsComponents
Components
Ref
RefRef
Ref Component
ComponentComponent
Component Description
DescriptionDescription
Description

ower
ower ower
ower c
cc
connector
onnectoronnector
onnector Connects the AC adapter.

Antenna
AntennaAntenna
Antenna p
pp
pass
assass
ass-
--
-
through
throughthrough
through (optional)
Connects to the docking station for using external
GPS /WWAN/WLAN antenna.

Docking
Docking Docking
Docking c
cc
connector
onnectoronnector
onnector Connects to the docking station (available as an
option).

Kensington
Kensington Kensington
Kensington l
ll
lock
ockock
ock Locks the Tablet PC to a stationary object for
security.
WLAN
WWAN
GPS

15
Chapter 2
Chapter 2Chapter 2
Chapter 2
Operating Your
Operating Your Operating Your
Operating Your
Tablet C
Tablet CTablet C
Tablet C
This chapter provides information about the use of the Tablet PC.
If you are new to computers, reading this chapter will help you learn the operating
basics. If you are already a computer user, you may choose to read only the parts
containing information unique to your Tablet PC.
CAUTION:
Do not expose your skin to the Tablet PC when operating it in a very hot or
cold environment.
The Tablet PC can get uncomfortably warm when you use it in high
temperatures. As a safety precaution in such a circumstance, do not place the
Tablet PC on your lap or touch it with your bare hands for extended periods of
time. Prolonged body contact can cause discomfort and potentially a burn.