Getac RX10 User manual

R
X10
USER MANUAL

Rugged Mobi le Computing Sol uti ons
July 2015

TRADEMARKS
All brand and product names are trademarks or registered trademarks of their
respective companies.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at www.getac.com.

i
Table of Contents
Chapter 1Getting Started .......................................................................... 1
Getting the Tablet PC Running ......................................... 2
Unpacking ................................................................. 2
Installing the Micro-SIM Card (Optional) and Battery Pack 3
Connecting to AC Power.............................................. 5
Using the Tether ........................................................ 6
Taking a Look at the Tablet PC....................................... 8
Front Components....................................................... 8
Rear Components ...................................................... 11
Left-Side Components.................................................12
Top Components........................................................13
Bottom Components.................................................... 13
Chapter 2Operating Your Tablet PC...................................................... 15
Turning On and Off the Tablet PC...................................16
Turning On ..............................................................16
Turning Off ..............................................................16
Navigating on the Screen................................................18
Using the Touchscreen................................................18
Using the Dual Mode Display (Optional) ...................... 20
Using the Wireless Connection Features ............................ 22
Using the WLAN ...................................................... 22
Using the BT Feature................................................ 23
Using the WWAN Feature (Optional)........................... 25
Chapter 3Managing Power...................................................................... 27
AC Adapter................................................................. 28
Battery Pack ............................................................... 29
Charging the Battery Pack .......................................... 29

ii
Initializing the Battery Pack ......................................... 30
Checking the Battery Level ......................................... 30
Battery Low Signals and Actions...................................31
Replacing the Battery Pack......................................... 32
Hot Swapping the Battery Pack ................................... 34
Power-Saving Tips ....................................................... 37
Chapter 4Using Options and Peripherals.............................................. 38
Using the Fingerprint Scanner (Optional).......................... 39
Enrolling a Fingerprint................................................ 40
Fingerprint Logon .......................................................41
Cleaning the Fingerprint Scanner .................................. 42
Using the NFC/RFID Reader (Optional) .......................... 43
Using the Barcode Scanner (Optional) ............................ 44
Connecting Peripheral Devices ......................................... 45
Connecting a USB Device .......................................... 45
Connecting an Audio Device ....................................... 46
Connecting an HDMI Display Monitor ............................ 46
Chapter 5Using BIOS Setup.................................................................... 47
When and How to Use................................................. 48
Menu Descriptions ........................................................ 50
Information Menu ...................................................... 50
Main Menu.............................................................. 50
Advanced Menu......................................................... 51
Security Menu.......................................................... 52
Boot Menu .............................................................. 53
Exit Menu ............................................................... 53
Chapter 6Using Getac Software ............................................................. 55
OSD Control Panel....................................................... 56
G-Manager ................................................................. 57
Getac Camera ............................................................. 59
Chapter 7Caring for the Tablet PC ........................................................ 60
Taking Care of the Tablet PC .........................................61
Location Guidelines.....................................................61
General Guidelines .....................................................61

iii
Cleaning Guidelines ................................................... 62
Battery Pack Guidelines.............................................. 62
Touchscreen Guidelines .............................................. 64
When Traveling............................................................ 65
Chapter 8Troubleshooting ...................................................................... 66
Preliminary Checklist...................................................... 67
Solving Common Problems ............................................. 68
Battery Problems ...................................................... 68
BT Wireless Transmission Problems .............................. 68
Display Problems ...................................................... 69
Hardware Device Problems.......................................... 69
Power Management Problems ...................................... 70
Sensor Problems (for Windows 10 Models Only) ........... 70
Software Problems .....................................................71
Sound Problems ....................................................... 72
Startup Problems ...................................................... 72
WLAN Problems ....................................................... 72
Other Problems ........................................................ 74
Resetting the Tablet PC ................................................ 75
System Recovery.......................................................... 76
System Recovery (a Tool for Windows 7 Models) ......... 76
Using the Driver Disc ................................................... 78
Appendix ASpecifications .......................................................................... 79
Appendix BRegulatory Information........................................................... 82
On the Use of the System ............................................ 83
Class B Regulations .................................................. 83
ANSI Warning .......................................................... 84
Safety Notices.......................................................... 85
On the Use of the RF Device ....................................... 87
USA and Canada Safety Requirements and Notices ......... 87
European Union CE Marking and Compliance Notices....... 88
User Notification of Take-back Service ............................. 90
ENERGY STAR ............................................................91
Battery Recycling.......................................................... 93

iv

1
Chapter 1
Getting Started
Congratulations on purchasing this healthcare Tablet PC.
This chapter first tells you step by step how to get the Tablet PC up and running.
Then, you will find a section briefly introducing the external components of the Tablet
PC.

2
Getting the Tablet PC Running
Unpacking
After unpacking the shipping carton, you should find these standard items:
RX10 Tablet PC
AC adapter
AC power cord
Battery pack Stylus
Tether
Driver disc Document(s)
Inspect all the items. If any item is damage or missing, notify your dealer immediately.

3
Installing the Mi cro-SIM Card (Optional) and
Battery Pack
1. Sel ect m odels only:
With the micro-SIM card’s chip side facing up and the beveled corner pointing
to the slot, insert the card all the way into the slot.
NOTE: To remove the micro-SIM card, just push in the card to
pop-out and remove the card.
2. With the battery pack correctly oriented, attach its connector side to the battery
compartment at an angle () and then press down the other side (). The
battery latch should be engaged in the locked position ( ).