Getac RX10 User manual

R
X10
USER MANUAL

Rugged Mobi le Computing Sol uti ons
July 2015

TRADEMARKS
All brand and product names are trademarks or registered trademarks of their
respective companies.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at www.getac.com.

i
Table of Contents
Chapter 1Getting Started .......................................................................... 1
Getting the Tablet PC Running ......................................... 2
Unpacking ................................................................. 2
Installing the Micro-SIM Card (Optional) and Battery Pack 3
Connecting to AC Power.............................................. 5
Using the Tether ........................................................ 6
Taking a Look at the Tablet PC....................................... 8
Front Components....................................................... 8
Rear Components ...................................................... 11
Left-Side Components.................................................12
Top Components........................................................13
Bottom Components.................................................... 13
Chapter 2Operating Your Tablet PC...................................................... 15
Turning On and Off the Tablet PC...................................16
Turning On ..............................................................16
Turning Off ..............................................................16
Navigating on the Screen................................................18
Using the Touchscreen................................................18
Using the Dual Mode Display (Optional) ...................... 20
Using the Wireless Connection Features ............................ 22
Using the WLAN ...................................................... 22
Using the BT Feature................................................ 23
Using the WWAN Feature (Optional)........................... 25
Chapter 3Managing Power...................................................................... 27
AC Adapter................................................................. 28
Battery Pack ............................................................... 29
Charging the Battery Pack .......................................... 29

ii
Initializing the Battery Pack ......................................... 30
Checking the Battery Level ......................................... 30
Battery Low Signals and Actions...................................31
Replacing the Battery Pack......................................... 32
Hot Swapping the Battery Pack ................................... 34
Power-Saving Tips ....................................................... 37
Chapter 4Using Options and Peripherals.............................................. 38
Using the Fingerprint Scanner (Optional).......................... 39
Enrolling a Fingerprint................................................ 40
Fingerprint Logon .......................................................41
Cleaning the Fingerprint Scanner .................................. 42
Using the NFC/RFID Reader (Optional) .......................... 43
Using the Barcode Scanner (Optional) ............................ 44
Connecting Peripheral Devices ......................................... 45
Connecting a USB Device .......................................... 45
Connecting an Audio Device ....................................... 46
Connecting an HDMI Display Monitor ............................ 46
Chapter 5Using BIOS Setup.................................................................... 47
When and How to Use................................................. 48
Menu Descriptions ........................................................ 50
Information Menu ...................................................... 50
Main Menu.............................................................. 50
Advanced Menu......................................................... 51
Security Menu.......................................................... 52
Boot Menu .............................................................. 53
Exit Menu ............................................................... 53
Chapter 6Using Getac Software ............................................................. 55
OSD Control Panel....................................................... 56
G-Manager ................................................................. 57
Getac Camera ............................................................. 59
Chapter 7Caring for the Tablet PC ........................................................ 60
Taking Care of the Tablet PC .........................................61
Location Guidelines.....................................................61
General Guidelines .....................................................61

iii
Cleaning Guidelines ................................................... 62
Battery Pack Guidelines.............................................. 62
Touchscreen Guidelines .............................................. 64
When Traveling............................................................ 65
Chapter 8Troubleshooting ...................................................................... 66
Preliminary Checklist...................................................... 67
Solving Common Problems ............................................. 68
Battery Problems ...................................................... 68
BT Wireless Transmission Problems .............................. 68
Display Problems ...................................................... 69
Hardware Device Problems.......................................... 69
Power Management Problems ...................................... 70
Sensor Problems (for Windows 10 Models Only) ........... 70
Software Problems .....................................................71
Sound Problems ....................................................... 72
Startup Problems ...................................................... 72
WLAN Problems ....................................................... 72
Other Problems ........................................................ 74
Resetting the Tablet PC ................................................ 75
System Recovery.......................................................... 76
System Recovery (a Tool for Windows 7 Models) ......... 76
Using the Driver Disc ................................................... 78
Appendix ASpecifications .......................................................................... 79
Appendix BRegulatory Information........................................................... 82
On the Use of the System ............................................ 83
Class B Regulations .................................................. 83
ANSI Warning .......................................................... 84
Safety Notices.......................................................... 85
On the Use of the RF Device ....................................... 87
USA and Canada Safety Requirements and Notices ......... 87
European Union CE Marking and Compliance Notices....... 88
User Notification of Take-back Service ............................. 90
ENERGY STAR ............................................................91
Battery Recycling.......................................................... 93

iv

1
Chapter 1
Getting Started
Congratulations on purchasing this healthcare Tablet PC.
This chapter first tells you step by step how to get the Tablet PC up and running.
Then, you will find a section briefly introducing the external components of the Tablet
PC.

2
Getting the Tablet PC Running
Unpacking
After unpacking the shipping carton, you should find these standard items:
RX10 Tablet PC
AC adapter
AC power cord
Battery pack Stylus
Tether
Driver disc Document(s)
Inspect all the items. If any item is damage or missing, notify your dealer immediately.

3
Installing the Mi cro-SIM Card (Optional) and
Battery Pack
1. Sel ect m odels only:
With the micro-SIM card’s chip side facing up and the beveled corner pointing
to the slot, insert the card all the way into the slot.
NOTE: To remove the micro-SIM card, just push in the card to
pop-out and remove the card.
2. With the battery pack correctly oriented, attach its connector side to the battery
compartment at an angle () and then press down the other side (). The
battery latch should be engaged in the locked position ( ).

4
CAUTION: Make sure the latch is correctly locked, not revealing
the underneath red part.

5
Connecting to AC Power
It is suggested that you use AC power when starting up the Tablet PC for the
very first time.
1. Plug the DC cord of the AC adapter to the power connector of the Tablet PC
().
2. Plug the female end of the AC power cord to the AC adapter and the male
end to an electrical outlet ().
3. Power is being supplied from the electrical outlet to the AC adapter and onto
your Tablet PC. Now, you are ready to turn on the Tablet PC.
CAUTION: Use only the AC adapter included with your Tablet PC.
Using other AC adapters may damage the Tablet PC.
NOTE: When the AC adapter is connected, it also charges the
battery pack. For information on using battery power, see
Chapter 3.

6
Using the Tether
A tether is provided for attaching the stylus to your Tablet PC.
1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated
by below). Then, insert the other end through the first loop (as indicated
by below) and pull it tight.
2. Insert the other loop end to the tether hole on the Tablet PC (as indicated
by below). Then, insert the stylus end through the loop (as indicated by
below) and pull it tight.

7

8
Taking a Look at the Tablet PC
NOTE: Depending on the specific model you purchased, the color
and look of your model may not exactly match the graphics shown
in this document.
CAUTION: You need to open the protective covers to access the
connectors. When not using a connector, make sure to close the
cover completely for water- , dust-, and fire-proof integrity.
(Engage the locking mechanism if existing.)
Front Components
Ref Com ponent Description See Also
Camera Lens Allows you to use the camera function. When the
camera lens is in use, the indicator beside it lights
up.
P. 59
None

9
Ref Com ponent Description See Also
Or can be one of the below components depending on your model:
Fingerprint
Scanner
Serves as the fingerprint verification, preventing
unauthorized access to your Tablet PC.
P. 39
NFC/ RFID Reader Reads data from NFC devices and RFID tags. P. 43
Microphone Receives sound and voice.
Light Sensor Senses the ambient light for automatic adjustments
of the display backlight.
Indicators
Power Lights blue when the power is on.
Blinks blue when the system is in Sleep mode.
Batter y
Charge
Lights green when the battery is fully charged. P. 29
Lights amber when the battery is being charged.
Blinks red (once per second) when the battery’s
capacity is below 10%.
P. 31
Blinks red rapidly (once per 0.5 second) when
there is a thermal protection problem.
A
sk for repair
service in case this happens.
Blinks amber when the battery charging is in an
abnormal state. Replace the battery in case this
happens.
RF(Radio
Frequenc y)
Lights blue when the RF radio of any RF feature
(WLAN/BT/WWAN) is on.
P1 Button Starts the Getac Camera program and serves as
the shutter release button.
P. 59
Can be changed to another set of predefined
functions using G-Manager.
P. 57
Provides a keyboard key function for specific P. 80

10
Ref Com ponent Description See Also
occasions.
P2 Button Opens or closes the OSD Control Panel. P. 56
When pressed longer:
Serves as the Ctrl+Alt+Del keyboard keys.
P. 68
Can be changed to another set of predefined
functions using G-Manager.
P. 57
Provides a keyboard key function for specific
occasions.
P. 80
Windows Logo
Button
Opens or closes the Start menu.
Provides a keyboard key function for specific
occasions.
P. 80
Vol ume Up
Button
Increases the sound volume.
Provides a keyboard key function for specific
occasions.
P. 80
Vol ume Down
Button
Decreases the sound volume.
Provides a keyboard key function for specific
occasions.
P. 80
Power Button Turns the power on or off. (The default “off” state
is “Sleep mode.”)
With a default setting of 2-second delay, you have
to press the button for at least 2 seconds for it
to function.
P. 16
Touchscreen Displays and receives information for the Tablet PC. P. 18

11
Rear Components
Ref Com ponent Description See Also
Tether Hol e Stylus can be tethered to this hole. P. 6
Stylus/
Digitizer Pen
Serves as the input device by tapping on the
touchscreen to make selections and enter
information.
P. 16
Bridge Battery
Indicator
Lights up if you unlock the battery latch while
operating the compute on battery power. The
indicator is intended to inform whether you can
safely hot swap the battery pack.
P. 34
Gr een light: The bridge battery can sustain power
for up to 1 minute, during which you can hot swap
the battery pack.
Red light: The bridge battery level is too low for you
to safely hot swap the battery pack.

12
Blinki ng i n am ber: The bridge battery charging is in
an abnormal state. Ask for repair service in case
this happens.
Ref Com ponent Description See Also
Battery Pack Supplies power to your Tablet PC when external
power is not connected.
P. 29
Inside is the micro-SIM card slot (optional). P. 3
Expansion
Connector
Reserved.
Speaker Sends out sound and voice from your Tablet PC.
Camera Lens Allows you to use the camera function. When the
camera lens is in use, the indicator beside it lights
up.
P. 59
Flash Provides extra light when taking pictures.
Left-Si de Components
Ref Com ponent Description See Also
Barcode Sc anner
Lens (optional)
Emits red light for barcodes scanning. P. 44
USB 2.0 Port Connects a USB device, such as a USB flash
disk, printer, digital camera, joystick, and more.
P. 39
USB 3.0 Port
Slide down to open the
p
rotective cover.

13
Ref Com ponent Description See Also
Micro HDMI
Connector
Connects a HDMI monitor or TV set. P. 46
Combo Audio
Connector
Connects a set of headphones or external
speakers with amplifier
P. 46
Supports a headset microphone with 4-pole
TRRS 3.5mm jack.
Power Connector Connects the AC adapter. P. 5
Top Components
Ref Com ponent Description See Also
Tr i gger Button
(optional)
A
ctivates the barcode scanner for single barcode
scanning.
P. 44
Bottom Components
Ref Com ponent Description See Also
Docking Connector Reserved.
Antenna Pass-
thr ough
(optional)
Connects to the docking station for using external
GPS/WLAN/WWAN antenna.
WWAN
WLAN
GPS