Getac ZX10 User manual

Rugged Mobile Computing Solutions
ZX10
USER MANUAL

July 2021
Trademarks
Comes with the Google™app and Google Chrome™
Google, Android and Gboard are trademarks of Google LLC.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.
All other brand and product names are trademarks or registered trademarks of
their respective companies.
Disclaimer
Specifications and manuals are subject to change without notice. Getac
assumes no liability for damage incurred directly or indirectly from errors,
omissions, or discrepancies between the device and the manuals.
Notes
Depending on the specific model you purchased, the color and look of your
model may not exactly match the graphics shown in this document.
The screenshots and other presentations shown in this document are for
reference only. They may differ from the actual screens and presentations
generated by the actual product.
Your device is based on Android™11 operating system, with additions by Getac.
For the latest version of the manual, please visit the Getac website at
www.getac.com.

i
Table of Contents
Chapter 1 Getting Started .............................................................. 1
Identifying Hardware Components.........................................................1
Front Components..................................................................................1
Back Components..................................................................................4
Right-Side Components.......................................................................5
Left-Side Components .........................................................................5
Top Components.....................................................................................6
Bottom Components .............................................................................6
Getting Your Device Ready for Use.........................................................7
Installing the Micro-SIM Card (Optional) and Battery
Packs .........................................................................................................7
Using the Tether .....................................................................................9
Connecting to AC Power and Charging the Battery.................. 10
Performing the Initial Startup........................................................... 11
Chapter 2 Operating Basics .......................................................... 12
Waking Up and Shutting Down.............................................................. 12
Waking Up............................................................................................... 12
Shutting Down....................................................................................... 12
Navigating on the Screen ....................................................................... 13
Chapter 3 Getting Connected ....................................................... 14
Wireless Connections.............................................................................. 14
Using WWAN (Select Models Only) ................................................ 14
Using Wi-Fi Networks ........................................................................ 14
Using the Bluetooth Function........................................................... 15
External Connections............................................................................... 16
Connections via USB Type-C............................................................ 16
Connections via USB Type-A............................................................ 17
Using a MicroSD Card......................................................................... 17
Connecting an Audio Device............................................................. 18
Using a Smart Card (Select Models Only) ................................... 18

ii
Chapter 4 Managing Your Device ................................................. 20
Managing Power....................................................................................... 20
Low Battery Signals and Actions................................................... 20
Replacing the Battery Pack .............................................................. 21
Power-Saving Tips ..............................................................................23
Battery Guidelines ...............................................................................23
Customizing Your Device....................................................................... 24
Settings .................................................................................................. 24
Getac Settings...................................................................................... 24
Chapter 5 Care and Maintenance................................................... 25
Restart or Hard Reboot...........................................................................25
Restart.....................................................................................................25
Hard Reboot...........................................................................................25
Caring for Your Device ............................................................................26
Chapter 6 Regulatory Information................................................ 27
Regulations Statements..........................................................................27
USA Class B Regulations ..................................................................27
Industry Canada Statement ............................................................. 28
Europe Marking and Compliance Notices................................... 30
Safety Precautions ...................................................................................32
About Charging.....................................................................................32
About the AC Adapter.........................................................................32
About the Battery.................................................................................33
Heat Related Concerns ..................................................................... 34
User Notification of Take-back Service............................................ 35
ENERGY STAR.............................................................................................36
California Proposition 65....................................................................... 38

1
Chapter 1
Chapter 1 Getting Started
This chapter introduces you to the external components of your device and
guides you through the process of setting up your device for use.
NOTE: Depending on the specific model you purchased, the color and look of your
model may not exactly match the graphics shown in this document.
Identifying Hardware Components
Front Components

2
Ref
Component
Description

Camera cover
(optional)
Covers the camera lens.
Slide the cover to open or close it. The cover provides
privacy protection.

Camera lens
(optional)
Allows you to use the camera function. The front lens
supports 8 MP with fixed focus.

Microphone
Receives sound and voice.

Light sensor
Senses the ambient light for automatic adjustments of
the display backlight.

P1 button
Increases the LCD brightness (default setting).

P2 button
Decreases the LCD brightness (default setting).

Plus button
Increases the sound volume (default setting). The type
of sound adjusted depends on the current operation.

Minus button
Decreases the sound volume (default setting). The type
of sound adjusted depends on the current operation.

Power button
Short press
Goes into or wakes up from sleep mode.
Long press
Starts up the device from the power off
state.
Opens a menu with Power off option when
the device power is on.
A press longer than 8 seconds brings
different results. (See “Restart or Hard
Reboot” in Chapter 6 for information.)
Ref
Component
Description

Touchscreen
Displays and receives information for the device.
Select Models Only

3
Indicators
Power
Lights blue when the device is turned on.
Blinks blue when the device is in Suspend mode.
Suspend mode is a deep sleep mode that saves more
battery power. The device automatically enters
Suspend mode after remaining idle in Sleep mode for
some time. The device will wake up upon an external
event (such as a button press or an alarm).
Airplane
mode
Lights blue when the RF (Radio Frequency) radio of
any RF feature (WLAN/Bluetooth/WWAN) is on. If
Airplane mode is switched on, the light turns off.
Battery
Charge
Lights amber when the battery is being charged.
Lights green when battery charging is completed.
Blinks red (once per second) when the battery’s capacity
is below 10%.
Blinks red rapidly (once per 0.5 second) when there is a
thermal protection problem. Ask for repair service in
case this happens.
Blinks amber when the battery charging is in an
abnormal state. Replace the battery in case this
happens.
Speaker
Plays music, sounds and voices.
Handle
(optional)
Provides a convenient way to carry the device.
NOTE: When carrying the device around, always use the
handle.
When placing the device on a table top for work, rotate
the handle backwards to serve as a stand.
NOTE: The hardware buttons (except the power button) can be re-defined using Getac
Settings.

4
Back Components
Ref
Component
Description

Stylus
Serves as the input device by tapping on the
touchscreen to make selections and enter information.

Battery pack
Supplies power to your device when external power is
not connected.
NOTE: If you have the high-capacity battery model, the
battery pack looks different from the one shown here.

Flash (optional)
Provides extra light in certain applications.

Camera lens
(optional)
Allows you to use the camera function. The rear lens
supports 16 MP with auto focus.

Smart card
reader (optional)
Accepts a smart card for additional security feature.

RFID antenna
(optional)
Reads data from NFC/RFID tags.

5
Right-Side Components
Ref
Component
Description

Power connector
Connects to the AC adapter.
Left-Side Components
For covers with an arrowhead icon, push the cover toward one side to unlock
and the other side to lock. The arrowhead points to the side for unlocking.
Ref
Component
Description

USB 3.2 Gen 1 Type-C
connector
Connects a USB device that supports USB Type-C
connection.

MicroSD card slot
Accepts a microSD card for removable storage.

Combo audio
connector
Connects a set of headphones or external speakers
with amplifier.
Supports a headset microphone with 4-pole TRRS
3.5mm jack.

USB 2.0 connector
Connects a USB peripheral device.

6
Top Components
Ref
Component
Description

Barcode scanner
lens (optional)
Scans barcodes.
Bottom Components
Ref
Component
Description

Docking
connector
Connects to the office or vehicle dock (purchased
separately).

Tri antenna
passthrough
(optional)
Connects to the docking station for using external
GPS/WWAN/WLAN antenna.