Getac UX10 User manual

Rugged Mobile Computing Solutions
UX10
Series

TRADEMARKS
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc.
Thunderbolt is a trademark of Intel Corporation or its subsidiaries.
All brand and product names are trademarks or registered trademarks of their
respective companies.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at
www.getac.com.

i
Table of Contents
Chapter 1 Getting Started .............................................................. 1
Getting the Tablet PC Running ................................................... 2
Unpacking ............................................................................... 2
Installing the Micro-SIM Card (Optional) ................................. 2
Installing the Battery Pack ...................................................... 3
Using the Tether...................................................................... 4
Connecting to AC Power ......................................................... 5
Turning On and Off the Tablet PC .......................................... 6
Identifying Hardware Components .............................................. 8
Front Components .................................................................. 8
Rear Components ................................................................. 11
Right-Side Components ........................................................ 12
Left-Side Components .......................................................... 12
Top Components................................................................... 13
Bottom Components ............................................................. 14
Chapter 2 Operating Your Tablet PC ............................................. 15
Navigating on the Screen .......................................................... 16
Using the Touchscreen ......................................................... 16
Using the Dual Mode Display (Optional) ............................... 19
Using Network and Wireless Connections ................................ 20
Using the LAN (Optional) ...................................................... 20
Using the WLAN.................................................................... 20
Using the Bluetooth Feature ................................................. 21
Using the WWAN Feature (Optional) .................................... 22
Chapter 3 Managing Power .......................................................... 24
AC Adapter ................................................................................ 25
Battery Pack .............................................................................. 26
Charging the Battery Pack .................................................... 26
Initializing the Battery Pack ................................................... 26
Checking the Battery Level ................................................... 27
Battery Low Signals and Actions .......................................... 28
Replacing the Battery Pack ................................................... 28

ii
Hot Swapping the Battery Pack (Optional) ........................... 30
Appendix A Specifications............................................................... 33
Appendix B Regulatory Information ................................................ 35
Safety Notices ........................................................................... 36
About the Battery .................................................................. 36
About the AC Adapter ........................................................... 38
Heat Related Concerns ......................................................... 39
North America ........................................................................... 40
USA ....................................................................................... 40
Canada .................................................................................. 43
User Notification of Take-back Service ................................. 45
Europe Marking and Compliance Notices ................................. 46
Statements of Compliance .................................................... 46
Restriction of Hazardous Substances (RoHS) Directive....... 48
ENERGY STAR ......................................................................... 49
About Battery and External Enclosure Replacement ................ 50
Battery ................................................................................... 50
External Enclosure ................................................................ 50

1
Chapter 1
Getting Started
This chapter first tells you step by step how to get the Tablet PC up and running.
Then, you will find a section briefly introducing the external components of the
Tablet PC.
NOTE: Depending on the model you purchased, the appearance of your Tablet
PC may not be exactly the same as those shown in this manual.

2
Getting the Tablet PC Running
Unpacking
After unpacking the shipping carton, you should find these standard items:
 UX10 Tablet PC
 AC adapter
 AC power cord
 Battery pack  Stylus
 Tether
 Document(s)  Driver disc (optional)
Inspect all the items. If any item is damage or missing, notify your dealer
immediately.
NOTE: Specific models do not have the AC adapter and power cord as standard
items. To purchase the AC adapter kit for your model, contact a Getac authorized
distributor. (Check https://www.getac.com/en/contact/ for contact information.)
Installing the Micro-SIM Card (Optional)
1. Locate the SIM card holder.

3
2. Slide the SIM card holder tray toward the OPEN direction to unlock. Lift up the
tray and, noting the orientation, insert the SIM card into the tray.
3. Close the holder tray and slide it back to the locked position.
Installing the Battery Pack
1. With the battery pack correctly oriented, attach its connector side to the
battery compartment at an angle () and then press down the other side
(). The battery release latch should automatically engage.
NOTE: If you have the high-capacity battery model, the battery pack looks different
from the one shown here. The removal and installation method is the same.

4
2. Slide the security lock to the locked position ( ).
CAUTION: Make sure the lock is correctly locked, not revealing the underneath red
part.
Using the Tether
A tether is provided for attaching the stylus to your Tablet PC.
1. Insert one of the tether’s loop ends through the hole of the stylus (as
indicated by  below). Then, insert the other end through the first loop (as
indicated by  below) and pull it tight.
Battery
release latch
Locked
Unlocked

5
2. Insert the other loop end to the tether hole on the Tablet PC (as indicated by
 below). Then, insert the stylus end through the loop (as indicated by 
below) and pull it tight.
NOTE: If the hard handle is installed, attach the tether to the D-ring on the hard
handle.
Connecting to AC Power
CAUTION: Use only the AC adapter included with your Tablet PC. Using other AC
adapters may damage the Tablet PC.
NOTE:

6
 The battery pack is shipped to you in power saving mode that protects it
from charging/discharging. It will get out of the mode to be ready for use when
you install the battery pack and connect AC power to the Tablet PC for the
very first time.
 When the AC adapter is connected, it also charges the battery pack. For
information on using battery power, see Chapter 3.
You must use AC power when starting up the Tablet PC for the very first time.
1. Plug the DC cord of the AC adapter to the power connector ().
2. Plug the female end of the AC power cord to the AC adapter and the male
end to an electrical outlet ().
3. Power is being supplied from the electrical outlet to the AC adapter and onto
your Tablet PC. Now, you are ready to turn on the Tablet PC.
Turning On and Off the Tablet PC
Turning On
Press the power button ( ) to start up. The Windows operating system should
start.
NOTE: Tapping the screen during startup may invoke a pre-boot menu (unless the
default settings have been changed). If the menu appears, simply select
Continue.

7
Turning Off
When you finish a working session, you can stop the system by turning off the
power or leaving it in Sleep or Hibernation mode:
To... Do this...
Power off
(Shutdown) Tap Start  Power  Shut down.
Sleep Press the power button.*
-or-
Tap Start  Power  Sleep.
Hibernate By default, this option is not shown in the Start menu. If you
want to use the feature, set up accordingly in Windows settings.
* “Sleep” is the default result of the action. You can change what the action
does through Windows settings.

8
Identifying Hardware Components
CAUTION: You need to open the protective covers to access the connectors.
When not using a connector, make sure to close the cover completely for water-
and dust-proof integrity. (Engage the locking mechanism if existing.)
Front Components
Ref Component Description

Camera cover Covers the camera lens. Slide the cover to open or
close it. The cover provides privacy protection.

Camera lens Allows you to use the camera function.

IR sensor
(optional)
Detects the infrared energy of objects to form an
image. The sensor flashes red light when in use.
The near infrared (IR) imaging capability allows you to
use Windows Hello face authentication.

Camera indicator Lights up when the camera is in use.

Touchscreen Displays and receives information for the Tablet PC.

9
Ref Component Description

Light sensor Detects the surrounding lighting condition for
automatic adjustment of the LCD brightness.

P1 button Opens or closes the OSD Control Panel.
When pressed longer:
Serves as the Ctrl+Alt+Del keyboard keys.

P2 button The default function is Camera or Barcode Trigger
depending on your model.
Camera
Starts the G-Camera application.
Barcode
Trigger
Serves as the trigger button for the barcode
scanner if your model has the module.

Windows logo
button
Opens or closes the Start menu.

Plus button Increases the sound volume.
Minus button Decreases the sound volume.
Power button Turns the power on or off. (The default “off” state is
“Sleep mode.”)
Speaker Sends out sound and voice from your Tablet PC.
Microphone Receives sound and voice to record voice.
Indicators
Power Lights blue when the power is on.
Blinks blue when the system is in Sleep mode.
Battery Lights amber when the battery is being charged.
Lights green when battery charging is completed.
Blinks green to indicate the battery’s built-in high
temperature protection mechanism is activated.
CAUTION: Do not remove the battery during this period.
Blinks red (once per second) when the battery’s
capacity is below 10%.

10
Ref Component Description
Blinks red rapidly (once per 0.5 second) when there is
a thermal protection problem. Ask for repair service in
case this happens.
Blinks amber when the battery charging is in an
abnormal state. Replace the battery in case this
happens.
Airplane mode
Lights blue when the RF radio of any RF feature
(WLAN/Bluetooth/WWAN) is on. If Airplane mode is
switched on, the light turns off.
NOTE: The hardware buttons (except the power button) can be re-defined using
G-Manager.

11
Rear Components
Ref Component Description

Flash Provides extra light when taking pictures.

Camera lens Allows you to use the camera function.
When the camera lens is in use, the indicator beside
it lights up.

Stylus holder Holds the stylus.

Security lock Locks the battery release latch.

Battery release
latch
Releases the battery pack.

12

Battery Powers the computer when no external power
source is connected.
NOTE: If you have the high-capacity battery model, the
battery pack looks different from the one shown
here.

Select models have one of the below components.
Bridge battery
module
Provides enough extra power for the purpose of hot
swapping the battery pack.
Right-Side Components
Ref Component Description

Kensington lock
Locks the Tablet PC to a stationary object for security.

RJ45 connector
(optional)
Connects the LAN cable.

Fingerprint
scanner
(optional)
Serves as the fingerprint verification, preventing
unauthorized access to your Tablet PC.
Left-Side Components
Slide the cover toward the unlocked position ( ) to open the cover.

13
Ref Component Description

Power connector Connects the AC adapter.

Combo audio
connector
Connects a set of headphones or external speakers
with amplifier.
Supports a headset microphone with 4-pole TRRS
3.5mm jack.

USB 3.1 Gen 2 port Connects a USB device.

USB-
C Thunderbolt™
4 port
Connects to devices that support Thunderbolt or
USB-C connection.
Top Components
Ref Component Description

a Barcode scanner
lens
Scans and reads barcodes.
b HDMI connector Connects a HDMI monitor or TV set.
c HF RFID antenna Reads data from HF RFID tags.

14
d MicroSD card slot Accepts a microSD card for removable storage
media.
Ref Component Description
e
RS-232 serial
connector
Connects a serial device.
f RJ45 connector Connects the LAN cable.
g USB 3.0 port Connects a USB device.
Bottom Components
Ref Component Description

Docking
connector
Connects a proprietary dock such as the keyboard
dock, office dock, and vehicle dock.

N/A

15
Chapter 2
Operating Your Tablet PC
This chapter provides information about the use of the Tablet PC.
If you are new to Tablet PCs, reading this chapter will help you learn the
operating basics. If you are already a computer user, you may choose to read
only the parts containing information unique to your Tablet PC.
CAUTION:
 Do not expose your skin to the Tablet PC when operating it in a very hot or
cold environment.
 The product can get uncomfortably warm when you use it in high temperatures.
As a safety precaution in such a circumstance, do not place the product on
your lap or touch it with your bare hands for extended periods of time.
Prolonged body contact can cause discomfort and potentially a burn.
 When the product is placed flat on a table top for work, the back surface can
get hot after long working hours. Take precautions if you need to carry the
product around while it is hot to the touch. Depending on your model, a
carrying handle or strap may be available as an option. You can use the
handle or strap to carry the product.

16
Navigating on the Screen
The screen of your Tablet PC is touch-sensitive. You can operate the Tablet PC by
touching the screen with your finger or the stylus.
CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the
touchscreen. Doing so may damage the touchscreen surface.
NOTE: An optical film has been attached to the screen before shipment. The film is
a consumable, which will be worn out by possible scratches. You can purchase
a new one when replacement is required.
Using the Touchscreen
Your Tablet PC has a capacitive touchscreen. This type of touchscreen
responds to objects that have conductive properties, such as fingertips and a
capacitive-tipped stylus.
You can change the touchscreen sensitivity settings to suit your scenario.
Double-tap the Touch Screen Mode shortcut on Windows desktop to open the
settings menu and select one of the options (as shown below).
NOTE:
 In high temperatures (above 60 oC / 140 F), set the mode to Touch instead of
Glove or Pen mode.
 If liquid is spilled on the touchscreen causing a wet area, the area will stop
responding to any inputs. For the area to function again, you must dry it.
Enables simultaneous use
with Getac stylus or finger
touch. (You must use the
stylus supplied with your
model.)
Has a higher sensitivity to allow use
with gloves
(referring to warm gloves
or work gloves, not referring to
touchscreen-capable gloves).
Select this mode when liquids,
such as raindrops, are falling on
the screen and should be
rejected as input. Works best
with fingertips.