Getac RX10 User manual

Rugged Mobile Computing Solutions
RX10
USER MANUAL

November 2015
Trademarks
All brand and product names are trademarks or registered trademarks of
their respective companies.
Notes
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at
www.getac.com.
Manufacturer Contact Information
Name: Getac Technology Corp.
Address: 5F., Building A, No. 209, Sec. 1, Nangang Rd., Nangang Dist.,
Taipei City, 11568, Taiwan, R.O.C.
Phone: [phone]

i
Table of Contents
Chapter 1 Getting Started.................................................................1
Getting the Tablet PC Running................................................. 2
Unpacking .............................................................................. 2
Installing the Micro-SIM Card (Optional) and Battery Pack 3
Connecting to AC Power....................................................... 4
Using the Tether .................................................................... 5
Taking a Look at the Tablet PC................................................. 6
Front Components................................................................. 6
Rear Components .................................................................. 9
Left-Side Components ......................................................... 10
Top Components.................................................................. 11
Bottom Components ........................................................... 11
Chapter 2 Operating Your Tablet PC ..............................................12
Product Applications................................................................ 13
Turning On and Off the Tablet PC.......................................... 14
Turning On........................................................................... 14
Turning Off .......................................................................... 14
Navigating on the Screen........................................................ 15
Using the Touchscreen ........................................................ 15
Using the Dual Mode Display (Optional) ........................... 17
Using Wireless Connections..................................................... 18
Using the WLAN................................................................... 18
Using the Bluetooth Feature .............................................. 19
Using the WWAN Feature (Optional) ................................ 21
Chapter 3 Managing Power ............................................................23
AC Adapter............................................................................... 24
Battery Pack.............................................................................. 25
Charging the Battery Pack .................................................. 25
Initializing the Battery Pack................................................ 26
Checking the Battery Level ................................................. 26
Battery Low Signals and Actions ........................................ 27

ii
Replacing the Battery Pack ................................................. 28
Hot Swapping the Battery Pack.......................................... 30
Power-Saving Tips .................................................................... 32
Chapter 4 Using Options and Peripherals......................................33
Using the Fingerprint Scanner (Optional).............................. 34
Enrolling a Fingerprint ........................................................ 34
Fingerprint Login................................................................. 36
Cleaning the Fingerprint Scanner....................................... 36
Using the NFC/RFID Reader (Optional) ................................... 37
Using the Barcode Scanner (Optional) ................................... 38
Connecting Peripheral Devices ............................................... 39
Connecting a USB Device .................................................... 39
Connecting an Audio Device .............................................. 40
Connecting an HDMI Display Monitor ............................... 40
Chapter 5 Using BIOS Setup............................................................41
When and How to Use............................................................. 42
Menu Descriptions ................................................................... 43
Information Menu ............................................................... 43
Main Menu........................................................................... 43
Advanced Menu................................................................... 44
Security Menu ...................................................................... 45
Boot Menu ........................................................................... 46
Exit Menu ............................................................................. 46
Chapter 6 Using Getac Software ....................................................47
OSD Control Panel ................................................................... 48
G-Manager ............................................................................... 49
Getac Camera ........................................................................... 51
Chapter 7 Care and Maintenance ...................................................52
Taking Care of the Tablet PC .................................................. 53
Location Guidelines ............................................................. 53
General Guidelines .............................................................. 53
Cleaning Guidelines............................................................. 54
Battery Pack Guidelines....................................................... 54
Touchscreen Guidelines....................................................... 56
When Traveling........................................................................ 57
Chapter 8 Troubleshooting .............................................................58
Preliminary Checklist................................................................ 59
Solving Common Problems...................................................... 60
Battery Problems ................................................................. 60

iii
Bluetooth Wireless Transmission Problems ....................... 60
Display Problems.................................................................. 61
Hardware Device Problems ................................................. 61
Power Management Problems ........................................... 62
Sensor Problems (for Windows 10 Models Only) .............. 62
Software Problems .............................................................. 63
Sound Problems ................................................................... 63
Startup Problems ................................................................. 64
WLAN Problems ................................................................... 64
Other Problems.................................................................... 66
Resetting the Tablet PC ........................................................... 67
System Recovery....................................................................... 68
System Restore, Recovery, or Reset (for Windows 10
Models)................................................................................. 68
System Recovery (a Tool for Windows 7 Models).............. 68
Using the Driver Disc................................................................ 70
Appendix A Specifications .................................................................71
Appendix B Regulatory Information.................................................73
Marks and Meanings ............................................................... 74
On the Use of the System........................................................ 75
Class B Regulations .............................................................. 75
ANSI Warning....................................................................... 76
Cautions and Warnings ....................................................... 76
On the Use of the RF Device.................................................... 79
USA and Canada Safety Requirements and Notices.......... 79
European Union CE Marking and Compliance Notices..... 81
User Notification of Take-back Service................................... 83
ENERGY STAR 6.1 ..................................................................... 84
Battery Recycling...................................................................... 86

1
Chapter 1
Getting Started
Congratulations on purchasing this healthcare Tablet PC.
This chapter first tells you step by step how to get the Tablet PC up and
running. Then, you will find a section briefly introducing the external
components of the Tablet PC.

2
Getting the Tablet PC Running
Unpacking
After unpacking the shipping carton, you should find these standard items:
RX10 Tablet PC
AC adapter AC power cord
Battery pack Stylus
Tether
Driver disc Document(s)
Inspect all the items. If any item is damage or missing, notify your dealer
immediately.
NOTE: This packing list applies to standard models. Select models may have
different items.

3
Installing the Micro-SIM Card (Optional) and
Battery Pack
1. Select models only:
With the micro-SIM card’s chip side facing up and the beveled corner
pointing to the slot, insert the card all the way into the slot.
NOTE: To remove the micro-SIM card, just push in the card to pop-out and
remove the card.
2. With the battery pack correctly oriented, attach its connector side to the
battery compartment at an angle () and then press down the other side
(). The battery latch should be engaged in the locked position ( ).

4
CAUTION: Make sure the battery latch is correctly locked, not revealing the
underneath red part.
Connecting to AC Power
It is suggested that you use AC power when starting up the Tablet PC for the
very first time.
1. Plug the DC cord of the AC adapter to the power connector of the Tablet
PC ().
2. Plug the female end of the AC power cord to the AC adapter and the
male end to an electrical outlet ().
3. Power is being supplied from the electrical outlet to the AC adapter and
onto your Tablet PC. Now, you are ready to turn on the Tablet PC.

5
CAUTION: Use only the AC adapter included with your Tablet PC. Using
other AC adapters may damage the Tablet PC.
NOTE: When the AC adapter is connected, it also charges the battery pack.
For information on using battery power, see Chapter 3.
Using the Tether
A tether is provided for attaching the stylus to your Tablet PC.
1. Insert one of the tether’s loop ends through the hole of the stylus (as
indicated by below). Then, insert the other end through the first loop
(as indicated by below) and pull it tight.
2. Insert the other loop end to the tether hole on the Tablet PC (as indicated
by below). Then, insert the stylus end through the loop (as indicated
by below) and pull it tight.