Gigaset N510 IP PRO User manual

Gigaset N510 IP PRO / engbt QSG / A31008-M2217-R101-1x-7643 / Cover_front.fm / 13.01.2011

Gigaset N510 IP PRO / engbt QSG / A31008-M2217-R101-1x-7643 / Cover_front.fm / 13.01.2011

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Safety precautions
Gigaset N510 IP PRO / engbt QSG / A31008-M2217-R101-1x-7643 / security.fm / 13.01.2011
Version 5, 23.09.2008
Safety precautions
Warning
Read the safety precautions and the user guide before use.
Explain their content and the potential hazards associated with using the telephone to
your children.
Use only the power adapter supplied, as indicated on the underside of the tel-
ephone.
Using your telephone may affect nearby medical equipment. Be aware of the
technical conditions in your particular environment, e.g., doctor's surgery.
If you use a medical device (e.g., a pacemaker), please contact the device man-
ufacturer. They will be able to advise you regarding the susceptibility of the
device to external sources of high frequency energy. Please refer to the
"Appendix" chapter in the long user guide (see enclosed CD) for the specifica-
tions of this Gigaset product.
Do not install the base and charger in bathrooms or shower rooms. The base
is not splashproof.
Do not use the phone in environments with a potential explosion hazard, for
example paint shops.
If you give your phone to a third party, make sure you also give them the
user guide.
Remove faulty telephones from use or have them repaired by our Service
team, as they could interfere with other wireless services.

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Package contents
Gigaset N510 IP PRO / engbt QSG / A31008-M2217-R101-1x-7643 / Pack_Content.fm / 13.01.2011
Version 5, 23.09.2008
Package contents
§§1§§ Gigaset N510 IP PRO base
§§2§§ Power adapter for connecting the base to the mains power supply
§§3§§ Ethernet (LAN) cable for connecting the base to the router/switch (LAN/Internet)
§§4§§ This quick guide and CD with installation wizard for your telephone, licence texts, war-
ranty agreement, links to the long user guide and to key websites.
If the firmware for your base is updated, the user guide will also be updated and made
available for download on the Internet at www.gigaset.com.
Gigaset pro: http://gigaset.com/pro
Gigaset pro Wiki: http://gigaset.com/pro/wiki
Product: http://gigaset.com/pro/GIGASETN510IPPRO
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Connection overview
Gigaset N510 IP PRO / engbt QSG / A31008-M2217-R101-1x-7643 / installation.fm / 13.01.2011
Version 5, 23.09.2008
Connection overview
§§1§§ Connect the power cable to the base
§§2§§ Connect the base to the mains power supply
§§3§§ Connect the base to the router or a switch
(Internet connection via router and modem or via router with integrated modem)
§§4§§ PC in LAN (optional) – for advanced configuration of the base
Please note
You can operate, set up and use all the telephone functions on your base with a
Gigaset C59H, C610H, SL78H, SL400H, S79H or S810H handset, for example.
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Connecting the base
Gigaset N510 IP PRO / engbt QSG / A31008-M2217-R101-1x-7643 / installation.fm / 13.01.2011
Version 5, 23.09.2008
Connecting the base
Connecting the power cable to the base
Connecting the base to the mains power supply
Please note
Your Gigaset N510 IP PRO is supplied with sufficient power via PoE (Power over Ethernet)
if the device is connected to an Ethernet switch with PoE functionality (PoE class
IEEE802.3af). In this case, it is not necessary to connect the device to the mains power
supply.
§§1§§ Insert the power cable of the power
adapter into the connection socket
at the rear of the base.
§§2§§ Insert the cable into the cable recess
provided.
Warning:
Use only the power adapter supplied.
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2
§§1§§ Insert the power adapter into
the mains socket.
Note: If you do not use PoE, the
power adapter must be plugged
in at all times for operation, as
the phone does not work without
a mains connection.
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Connecting the base
Gigaset N510 IP PRO / engbt QSG / A31008-M2217-R101-1x-7643 / installation.fm / 13.01.2011
Version 5, 23.09.2008
Connecting the base to the router (Internet)
§§1§§ Insert a plug from the Ether-
net cable supplied (Cat 5
with 2 RJ45 Western modu-
lar plugs) into the LAN con-
nection socket at the side of
the base.
§§2§§ Insert the second Ethernet
cable plug into a LAN socket
on the router/switch.
Warning:
Use only the Ethernet cable
supplied.
As soon as the cable connecting the phone and router
is plugged in and the router is switched on, the key on
the front of the base lights up (paging key).
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Connecting the base
Gigaset N510 IP PRO / engbt QSG / A31008-M2217-R101-1x-7643 / installation.fm / 13.01.2011
Version 5, 23.09.2008
Connecting the PC to the router
You can change the settings on the phone's base using a PC connected to your phone via
the router.
PC system requirements:
uEthernet port
uWeb browser, such as Microsoft Internet Explorer version 6.0 or higher, or Mozilla Fire-
fox version 1.0.4 or higher
uDHCP must be activated (e.g. Windows XP):
¤Click on Start – Control panel – Network connections.
¤Double-click on the entry for the LAN connection with which your PC is con-
nected to the base.
¤In the General tab, click on Properties.
¤Select Internet protocol (TCP/IP) and click on the Properties button.
¤In the General tab, activate the Obtain IP address automatically and Obtain
DNS server address automatically options.
¤Click on OK or Close.
¤Connect the PC Ethernet con-
nection §§1§§ to an additional
LAN socket §§2§§ on your router.
Note: You will need a Cat 5 Ether-
net cable with RJ45 modular jacks.
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Please note
The procedure below requires that your phone is automatically assigned an IP address
by the router (i.e., DHCP is enabled on router and phone).
In exceptional cases (e.g., if DHCP is not enabled on the router), you will have to assign
a static IP address to the base for LAN access. You must enter this IP address on the hand-
set before carrying out the following steps. Further information on this can be found in
the long user guide (see enclosed CD).
The following handset menu can be used to make the entry:
v(press right on the control key) ¢Ï¢System ¢Local Network
¢(enter system PIN if required)

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Configuring the VoIP connection
Gigaset N510 IP PRO / engbt QSG / A31008-M2217-R101-1x-7643 / configuration.fm / 13.01.2011
Version 5, 23.09.2008
Configuring the VoIP connection
Prerequisites for the following steps:
uYou have opened an account with a VoIP provider.
uThe phone and PC are connected to the router and the router is connected to the Inter-
net.
uA web browser is installed on the PC (Internet Explorer from V7.0, Firefox from V3.5).
uAny existing firewall allows the PC and the phone to communicate.
You need the VoIP account to be able to make calls to any other subscribers on the Inter-
net, the fixed line network or the mobile phone network via VoIP.
¤Set up a VoIP account with a VoIP provider.
¤Have your VoIP account data you received from your VoIP provider to hand. You need
to save this data in the phone, e.g., using the Web configurator on your phone.
You will need:
uYour registration name (login ID), your password and, if applicable (provider-depend-
ent), a user name (often this is your VoIP phone number).
Or
uYour personal auto-configuration code (activation code), if your provider supports
"automatic configuration".
Please note
Use the PABX VoIP configuration when connecting your Gigaset N510 IP PRO to a
Gigaset PRO PABX (e.g., Gigaset T500 PRO or Gigaset T300 PRO) .
Your Gigaset N510 IP PRO searches the network for a provisioning file and checks
whether VoIP accounts already exist. If the phone has existing VoIP accounts, these
accounts are configured automatically. You can now make calls with your phone via the
Internet.
If the telephone has no existing VoIP accounts, you must configure them manually. This
process is described below.
Please note
uInstead of using the following procedure, you can also enter the VoIP access data and
assign the VoIP connection as a send and receive connection via a Gigaset C59H,
C610H, SL78H, SL400H, S79H or S810H handset registered to the base.
uA description of the Web configurator can be found in the long user guide
(see enclosed CD) and in the Web configurator online help document.

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Configuring the VoIP connection
Gigaset N510 IP PRO / engbt QSG / A31008-M2217-R101-1x-7643 / configuration.fm / 13.01.2011
Version 5, 23.09.2008
Establishing the connection to the Web configurator
¤Launch the web browser on your PC.
¤Enter the local IP address for your phone into the address field
(e.g., http://192.168.1.4).
You can see the IP address on the handset display by briefly pressing the paging/
registration key on the front of the base.
You are connected to your base's Web configurator.
The following Web configurator page is displayed.
Please note
The connection between the PC and the Web configurator is a local connection (LAN
connection).

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Configuring the VoIP connection
Gigaset N510 IP PRO / engbt QSG / A31008-M2217-R101-1x-7643 / configuration.fm / 13.01.2011
Version 5, 23.09.2008
Registering with the Web configurator
The web page is reloaded in the selected language. This may take some time.
¤If you want to change the interface lan-
guage of the Web configurator, click on
the list icon.
¤Select the appropriate language from
the list of available languages.
Please note
The Web configurator web pages for the required language are loaded onto the base
from the configuration server. For this reason, you can only change the language if your
device is connected to the Internet.
Please note
To register with the Web configurator, you will need the system PIN for the phone
(default setting: 0000).
§§1§§ Enter your phone's four-digit system
PIN in the bottom field.
§§2§§ Select the OK button.
The PIN is still set to 0000:
¤In the next window containing the
security information, click on OK.
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Configuring the VoIP connection
Gigaset N510 IP PRO / engbt QSG / A31008-M2217-R101-1x-7643 / configuration.fm / 13.01.2011
Version 5, 23.09.2008
Entering VoIP data
For further information on the web pages currently displayed, please consult the online
help document. This will open when you click on the question mark to the top right
of the web page.
The following web page is displayed:
¤Select Settings.
After the following web page has loaded:
¤Click on Telephony in the navigation area (to the left of
the web page).
A list is opened containing all connections that you can
assign or configure to your phone.
¤Click on the Edit but-
ton for the first IP1
VoIP connection.

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Configuring the VoIP connection
Gigaset N510 IP PRO / engbt QSG / A31008-M2217-R101-1x-7643 / configuration.fm / 13.01.2011
Version 5, 23.09.2008
A web page for configuring the first VoIP connection is displayed.
If the provider data has loaded successfully, the message Provider data has been down-
loaded. is displayed.
¤Select OK.
First load the general pro-
vider data onto your base.
¤To do this, click on the
Select VoIP Provider
button and then on
Next> on the following
web page.
¤Click on the list icon
and select the country
in which you are using
your phone from the
list.
¤Select Next>.
¤Click on the list icon
and select your VoIP
provider from the list.
¤Select Finish.
If your VoIP provider is not
included in the list, select
Other Provider.
Please note
If your provider supports "automatic configuration", you will receive a "configuration code" from
your provider instead of an authentication name and password. Enter this code in the Auto Config-
uration Code field and click on the Start Auto Configuration button.
Configuration is performed automatically. Proceed as described under Completing configuration
(£Page 14).
¤Enter the access data
you received from your
VoIP provider in the
Personal Provider
Data fields.
¤Select the Set button.

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Configuring the VoIP connection
Gigaset N510 IP PRO / engbt QSG / A31008-M2217-R101-1x-7643 / configuration.fm / 13.01.2011
Version 5, 23.09.2008
If you specified Other Provider when selecting your provider, you need to enter the pro-
vider data yourself before saving.
¤To do this, click on the Show Advanced Settings button.
If you require assistance in filling in the information, please consult the online help docu-
ment. This will open when you click on the question mark to the top right of the web
page.
Completing configuration
The list of all available connections for your phone is displayed again.
uIf the Status column is showing as Registered, you have successfully completed the
configuration.
uIf this is not showing as Registered, check your entries (upper/lower case) and the
cable connection to the Internet. Please also refer to the information in the online help
document.
In order to make calls via the configured VoIP connection, you will need to register at least
one handset to the base.
You can only make calls via the VoIP connection if it has been assigned to a registered
handset as a send connection. You will be able to receive calls via the VoIP connection as
soon as a handset has been registered to the base.
If the Active option next to
IP1 is still not activated
(you do not see a tick):
¤Click on the option.
¤Press <F5> to refresh
the page.
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Please note
You can use the full range of base functions with all Gigaset C59H, C610H, SL78H,
SL400H, S79H and S810H handsets.

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Assigning the send/receive connections
Gigaset N510 IP PRO / engbt QSG / A31008-M2217-R101-1x-7643 / configuration.fm / 13.01.2011
Version 5, 23.09.2008
Assigning the send/receive connections
Registering the handset
You must register the handset on both the handset (a) and the base (b).
a. On the handset
¤Start the registration procedure on the handset in accordance with the handset's user
guide.
A message usually appears on the display stating that the handset is searching for a base
that is ready for registration.
b. On the base
¤Press and hold the registration/paging key on the base (approx. 3 seconds) within 60
seconds.
Once the handset has located the base, you will be asked to enter the base system PIN.
¤Enter the four-digit system PIN for your base on the handset (default is 0000).
Once registration is complete, the handset returns to idle status. The handset's internal
number is shown in the display, e.g., INT 1. If not, repeat the procedure.
All base connections are assigned to the handset as receive connections as soon as regis-
tration is complete (incoming calls are signalled on the handset and can be answered).
The first configured connection is assigned to the handset as a send connection.
You can change this assignment.

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Assigning the send/receive connections
Gigaset N510 IP PRO / engbt QSG / A31008-M2217-R101-1x-7643 / configuration.fm / 13.01.2011
Version 5, 23.09.2008
Changing the assignment of a handset connection
Assign the VoIP connection (or the corresponding phone number) to a handset as a send
and/or receive connection.
To do this in the Web configurator:
A list of all base connections for each registered handset is displayed on the following
web page. The active options indicate which connections are assigned to each handset
as a send and receive connection.
§§1§§ Activate the connection option that the handset is to use for outgoing calls (send con-
nection).
§§2§§ Deactivate the connection options that are not to be used as receive connections by
the handset.
Instead of a fixed send connection, you can also activate the Select line for each outgo-
ing call option. You will then be able to select the send connection for each call from the
list of base connections on the handset.
¤Click on Number Assignment in the navigation area (to
the left of the web page).
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Making calls
Gigaset N510 IP PRO / engbt QSG / A31008-M2217-R101-1x-7643 / configuration.fm / 13.01.2011
Version 5, 23.09.2008
Completing configuration and number assignment
¤Click on Set to complete the number assignment.
¤Click on Log Off (top right-hand side of the web page) to log out of the Web configu-
rator.
Making calls
¤Enter a phone number using your handset's number keys.
Please note that, even with local calls, you must always dial the area code for calls via
VoIP (provider-dependent).
¤Press the accept key.
¤If you have assigned the handset a fixed send connection, the number will be dialled
via this send connection.
Or
¤If you have assigned the handset Select line for each outgoing call, the list of connec-
tions for your phone will be displayed (IP1, IP2 etc.).
¤Select a send connection and press the accept key; the number will be dialled via the
selected send connection.
You can configure five additional VoIP connections (VoIP phone
numbers) on your Gigaset.
The long user guide for your phone (see enclosed CD) contains
detailed information on setting up the device, configuring new
connections and operating the phone, as well as possible solu-
tions to frequently asked questions and common problems.
Please note
To ensure that you can always be reached via the Internet, the router must be perma-
nently connected to the Internet.

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Customer Care
Gigaset N510 IP PRO / engbt QSG / A31008-M2217-R101-1x-7643 / appendix_CC.fm / 13.01.2011
Version 5, 23.09.2008
Customer Care
Questions? For rapid assistance, refer to this user guide or visit www.gigaset.com/pro. The
trade outlet where you bought your PABX will be happy to help with further questions
relating to your Gigaset Professional PABX.
Questions and answers
If you have any queries about the use of your telephone, visit our website at
www.gigaset.com/uk/service
for assistance 24/7.
Authorisation
Using the LAN interface and an additional modem, this device allows you to make calls
via the Internet (Internet telephony).
This device is intended for use within the European Economic Area and Switzerland. If
used in other countries, it must first be approved nationally in the country in question.
Country-specific requirements have been taken into consideration.
We, Gigaset Communications GmbH, declare that this device meets the essential require-
ments and other relevant regulations laid down in Directive 1999/5/EC.
A copy of the 1999/5/EC Declaration of Conformity is available at this Internet address:
www.gigaset.com/docs
Environment
Our environmental mission statement
We, Gigaset Communications GmbH, bear social responsibility and are actively commit-
ted to a better world. Our ideas, technologies and actions serve people, society and the
environment. The aim of our global activity is to secure sustainable life resources for
humanity. We are committed to a responsibility for our products that comprises their
entire life cycle. The environmental impact of products, including their manufacture, pro-
curement, distribution, utilisation, service and disposal, are already evaluated during
product and process design.
Further information on environmentally friendly products and processes is available on
the Internet at www.gigaset.com.

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Appendix
Gigaset N510 IP PRO / engbt QSG / A31008-M2217-R101-1x-7643 / appendix_CC.fm / 13.01.2011
Version 5, 23.09.2008
Environmental management system
Disposal
All electrical and electronic products should be disposed of separately
from the municipal waste stream via designated collection facilities
appointed by the government or the local authorities. This crossed-out
wheeled bin symbol on the product means the product is covered by
the European Directive 2002/96/EC.
The correct disposal and separate collection of your old appliance will
help prevent potential negative consequences for the environment and human health. It
is a precondition for reuse and recycling of used electrical and electronic equipment.
For more detailed information about disposal of your old appliance, please contact your
local council refuse centre or the original supplier of the product.
Appendix
Caring for your telephone
Wipe the unit with a damp cloth or an antistatic cloth. Do not use solvents or microfibre
cloths.
You can treat high-gloss surfaces carefully using display polish.
Never use a dry cloth. This can cause static.
Contact with liquid
If the device comes into contact with liquid:
§§1§§ Unplug the power supply.
§§2§§ Allow the liquid to drain from the device.
§§3§§ Pat all parts dry. Place the device in a dry, warm place for at least 72 hours (not in a
microwave, oven etc.).
§§4§§ Do not switch on the device again until it is completely dry.
When it has fully dried out, you will normally be able to use it again.
In rare cases, contact with chemical substances can cause changes to the telephone's
exterior. Due to the wide variety of chemical products available on the market, it was not
possible to test all substances.
Gigaset Communications GmbH is certified according to the interna-
tional standards EN 14001 and ISO 9001.
ISO 14001 (Environment): certified since September 2007 by TüV SÜD
Management Service GmbH.
ISO 9001 (Quality): certified since 17/02/1994 by TüV SÜD Management
Service GmbH.
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A31008-M2217-R101-1x-7643

Gigaset N510 IP PRO / engbt QSG / A31008-M2217-R101-1x-7643 / Cover_back.fm / 13.01.2011