barclaycard Anywhere User manual

A guide to
Barclaycard
Anywhere

Contents
• Barclaycard Anywhere components
• Card reader specications
• Getting started
• Payments
• Getting the most out of Barclaycard Anywhere
• Checking how your business is doing
• Managing your users
• Support

Barclaycard Anywhere
components
Card reader
Smart and compact, your card reader connects
to your smartphone and sends transaction data
between the two devices.
Barclaycard Anywhere app
Take payment, keep track of all your transactions,
view and edit sales or customer data on-the-go,
send e-receipts and get an overview of your
sales performance.
Online account
The hub of your business. Create and edit
your product and customer lists, view all your
transactions, manage your sta access and
view detailed performance analytics.
Taking Payments Managing your account
Three simple parts, all working together

Card reader specifications
Dimensions - 134 x 70 x 16mm
Charging time - 4 hours
Standby time - 10 hours
Weight - 126.5g
Power and charging LED
Micro USB charger
Flip open keypad protector
Retractable Smartphone connection

Getting started
• Installing the Barclaycard Anywhere app
• Logging in to your online account
• Navigating the Barclaycard Anywhere app
• Navigating your online account
• Viewing and changing settings

Install the Barclaycard
Anywhere app
Log on to the Barclaycard
Anywhere app
Log in to your
online account
You will nd your personal log in details inside your welcome email.
Visit https://anywhere.barclaycard.co.uk/ and enter your email
address and password.
The Barclaycard Anywhere app is available in both the
Apple App store and the Google Play store. Just search
for Barclaycard Anywhere and install.
Barclaycard Anywhere

Navigating the Barclaycard
Anywhere app
Main menu bar for
App navigation
Your company and user name
Go straight to your sales till
View your transaction history
View your product list, edit and add new products
View your customer list, edit and add new customers
View top line sales, product and customer analytics
Edit settings within the app

Navigating the online account
Your Dashboard contains a summary
of all your company’s recent activity
The Payment section shows both overviews and
detailed information about all your transactions
The Customer section allows you (the admin user)
to add, amend and delete customer information
The Products section allows you (the admin user)
to add, amend and delete product information
The Settings page provides an overview of the business including trading name
and contact details plus a list of all the card readers registered to your account
The Users section is where you (the admin user) can add, amend and
delete your Barclaycard Anywhere users, i.e. your mobile workforce

Viewing and
changing settings
Summary of all the card readers
activated under your account
Main account holder details.
Registered name and address
Company details as registered
at the time of application. Only
the company image or logo can
be changed online, to change
company details please call
customer services on
0844 811 6666
Parameters set by
Barclaycard which dene
transaction limits for all
Barclaycard Anywhere users
The settings page provides an overview of the business
including trading name and contact details plus a list of
all the card readers registered to your account.

Payments
• Navigating the payment screen
• Selecting card or cash
• Taking card payments
• Taking cash payments
• Sending receipts
• Processing refunds

Navigating the
payment screen
Taking Payments
Camera to take pictures of new products
or customers, or to select from library
Add a new customer to your customer list
Quick payment. Enter your amount here
Create a new item in the sales till
Sale total
Take payment with cash or card
Select a customer from
your customer list
Select a
product
from your
product list

Selecting card or cash
Select Card or Cash
Press Take Payment

Taking card payments
Once connected your
card reader will start
communicating with your
smartphone

The customer checks the
amount and enters their
PIN on the card reader
You’ll be prompted to insert or
swipe your customer’s card

Authorisation is being requested from the
cardholder’s bank or credit card provider
Whilst the transaction data is being sent for
authorisation the cardholder can track the status
by following the prompts on the Card Reader

Conrmation from Barclaycard
that payment has been
successfully authorised
Send email receipt
Send text receipt
Press to complete

You’ll be prompted to insert or
swipe your customer’s card
How to use the swipe
If the chip and PIN process fails (or if the
card does not have a chip) swipe the
card - face down - at 45 degrees using
an even speed.
Always ensure that the card is fully
inserted as you swipe to ensure that the
magnetic strip makes contact.
45 degrees

Authorisation is being requested
from the cardholder’s bank or
credit card provider
If at any point you wish
to cancel the transaction
press the X button
The customer checks the
amount and enters their
PIN on the card reader

If a signature is required, you’ll be
prompted to allow the cardholder
to sign on your smartphone
Conrmation from Barclaycard
that payment has been
successfully authorised

Check the signature against
that on the card and approve
The cardholder signs (using their
ngertip or a stylus, dependent on
your smartphone) and conrms the
transaction by tapping the ‘OK’ button