Gilbarco FlexPay IV User manual

FlexPay™ IV (with Omnia V04.07)
Programming and Service Manual
Insite360™ Forecourt with Applause™ 
Media System
MDE-5369G

Computer Programs and Documentation
All Gilbarco Inc. and/or Veeder-Root Company computer programs (including software on diskettes and within memory chips) and documentation are copyrighted by, and shall
remain the property of, Gilbarco Inc. and/or Veeder-Root Company. Such computer programs and documents may also contain trade secret information. The duplication, disclosure,
modification, or unauthorized use of computer programs or documentation is strictly prohibited, unless otherwise licensed by Gilbarco Inc. and/or Veeder-Root Company.
Federal Communications Commission (FCC) Warning
This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Changes or modifications not expressly
approved by the manufacturer could void the user’s authority to operate this equipment.
Gilbarco is an ISO 9001:2008 registered company.
Underwriters Laboratories (UL):
UL File# Products listed with UL
MH1941 All Gilbarco pumps and dispensers that bear
the UL listing mark.
MH8467 Transac System 1000 and PAM 1000
E105106 Dell DHM Minitower
E165027 G-SITE and Passport Systems
California Air Resources Board (CARB):
Executive Order # Product
G-70-52-AM Balance Vapor Recovery
G-70-150-AE VaporVac
Supplier’s Declaration of Conformity
47 CFR § 2.1077 Compliance Information
Unique Identifier: OMNIA M16183
Responsible Party – U.S. Contact Information
Gilbarco Veeder-Root
7300 West Friendly Avenue
Greensboro, North Carolina, USA
27410-6200
1-336-547-5000
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interferences that may cause undesired operation.
Approval
This document is subject to change without notice.
http://www.gilbarco.com
 2021 Gilbarco Inc. All Rights Reserved
Service mark
GOLDSM
Registered trademarks
CRIND®
Encore®
Gilbarco®
Legacy®
Performer®
Transac®
TRIND®
Va p o r Va c ®
Additional U.S. and foreign trademarks pending.
All product names, logos, and brands are the property of their respective owners and are for identification purposes only.
Use of these names, logos, and brands does not imply endorsement.
Trademarks
Non-registered trademarks
Applause™ Media System G-CAT™MPD™Surge Management System™
CIM™Gilbert™Optimum Series™Tank Monitor™
C-PAM™G-SITE® Link™PA M 1000™ TCR
™
Dimension™G-SITE® Lite™PAM 5000™Titan™
Ecometer™G-SITE™PA M™ The Advantage™ Series
ECR™Highline™Passport™ Trimline
EMC™Horizon™SMART CRIND™Ultra-Hi™
Eclipse™InfoScreen™SMART Meter™ValueLine™
e-CRIND™MultiLine™SmartPad™
FlexPay™Making Things Better™Super-Hi™
National Conference of Weights and Measures (NCWM) - Certificate of Conformance (CoC):
Gilbarco pumps and dispensers are evaluated by NCWM under the National Type Evaluation Program (NTEP). NCWM has issued the following CoC:
CoC# Product Model # CoC# Product Model #
02-019 Encore Nxx 02-036 Legacy Jxxx
02-020 Eclipse Exx
02-037
G-SITE Printer (Epson) PA0307
02-025 Meter - C Series PA024NC10 G-SITE Distribution Box PA0306
Meter - C Series PA024TC10 G-SITE Keyboard PA0304
02-029 CRIND — G-SITE Mini Tower PA0301
02-030
TS-1000 Console — G-SITE Monitor PA0303
TS-1000 Controller PA0241 G-SITE Printer (Citizen) PA0308
Distribution Box PA0242 02-038 C+ Meter T19976
Meter - EC Series PA024EC10 02-039 Passport PA0324
VaporVac Kits CV 02-040 Ecometer T20453
05-001 Titan KXXY Series

MDE-5369G FlexPay™ IV (with Omnia V04.07) Programming and Service Manual · March 2021 Page i
Table of Contents
Table of Contents
1 – Introduction 1-1
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Insite360 Forecourt Escalation for Technicians. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Forecourt Networking Scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Physical Connectivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Using FlexPay Connect v2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Using Direct Ethernet (CAT5/CAT6 or Equivalent) Connections . . . . . . . . . . . . . . 1-5
Using Pre-existing FlexPay Connect v1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Common Types of Site Networking Schemes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Required Tools, Equipment, Parts, and Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Recommended High-Level Installation Process Scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
New FlexPay IV CRIND High-Level Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Retrofit Installation Process from FlexPay II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Retrofit Installation Process from FlexPay IV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Abbreviations and Acronyms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
2 – Important Safety Information 2-1
3 – Installation Checklists 3-1
4 – Configuring FlexPay IV 4-1
Pre-requisites for Installing Omnia in FlexPay IV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Configuring UPM Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Configuring CRINDBIOS for Software Version 42.11.XX or Later . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
5 – Configuring Omnia PCB 5-1
Verifying the UPM and Software Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Logging In to Omnia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Omnia Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Omnia Configurator - Creating a New Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Omnia Configurator - General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Omnia Configurator - Applause . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16
Omnia Configurator - RTP Proxy Configuration (Optional) . . . . . . . . . . . . . . . . . 5-18
Omnia Configurator - Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Omnia Configurator - Diagnostic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-31
Omnia Configurator - Insite 360 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-38
GVR Cloud Registration Insite360 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-40
Registering Omnia to Insite360 Forecourt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-43
Completing the Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-45
Omnia Configurator - Export Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-45
Omnia Setup with Wizard - Import Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-46
6 – Omnia Maintenance Through USB 6-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Table of Contents
Page ii MDE-5369G FlexPay™ IV (with Omnia V04.07) Programming and Service Manual · March 2021
USB Drive Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1
LEDs Glowing Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
OmniaOp.JSON File Syntax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3
Installing Packages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
Checking Package Installation Report on the USB Drive . . . . . . . . . . . . . . . . . . . .6-5
Retrieving Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5
Log Retrieval Report and Checking Files on the USB Drive. . . . . . . . . . . . . . . . . .6-6
Retrieving Omnia Configuration (NO Network Reset). . . . . . . . . . . . . . . . . . . . . . .6-7
Retrieving the Omnia Configuration (YES Network Reset). . . . . . . . . . . . . . . . . . .6-8
Retrieving the Omnia Configuration and Checking Files on the USB Report . . . . .6-9
7 – Troubleshooting 7-1
De-registering Omnia from Insite360 Forecourt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2
Connection Board Light Emitting Diodes (LEDs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
PIP3 Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-5
Retrieving the Omnia Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-10
Resetting the Network Configuration to Factory Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-11
Appendix A: Site Network Survey A-1
Index Index-1

MDE-5369G FlexPay™ IV (with Omnia V04.07) Programming and Service Manual · March 2021 Page 1-1
Purpose Introduction
1 – Introduction
Purpose
This manual provides instructions for the following:
• Set or modify the IP configuration for FlexPay™ IV CRIND®
• Configure the Omnia board
• Set up the Applause™ Media System connectivity
• Register with Insite360™ Forecourt for remote management
This manual also includes common troubleshooting and verification steps to ensure network
connectivity of dispensers.
Overview
The Omnia Printed Circuit Board (PCB) inside the dispenser serves the following purposes:
• Creating a Local Area Network (LAN) within the dispenser, so that the Internet Protocol
(IP) addresses of the Ethernet® connected devices inside the dispenser are no longer
exposed on the site Wide Area Network (WAN).
• Functioning as a router and firewall, only exposing the A and B side CRIND devices to
the forecourt.
• The configuration of the forecourt IP address, media, and Insite360 is performed on a
single web page.
• Running two-wire proxy applications that allow connection from the Point of Sale (POS)
to the CRIND and the pump.
• Allows the pump and CRIND serial interfaces to run through the Omnia board instead of
the UPM. The UPM and Omnia manage the pump and CRIND through TCP.
• FlexPay IV GSoMs are removed and the media client runs on the Omnia.
• SSoM is removed and the Omnia manages the remote connection to the Insite360 server.
This manual provides service information and guidance on the following:
• Networking configuration of FlexPay IV CRIND terminals equipped with Omnia
• Software configuration of Omnia (network settings/Cloud/media)
• Registration of the dispensers to the Insite360 Forecourt (must include a valid customer
contract)

Introduction Insite360 Forecourt Escalation for Technicians
Page 1-2 MDE-5369G FlexPay™ IV (with Omnia V04.07) Programming and Service Manual · March 2021
Insite360 Forecourt Escalation for Technicians
For issues that occur while installing and starting up Insite360 Forecourt, you can escalate as
follows:
Issues Contact Information
All third-party devices Consult the third-party device support or Site IT
Specialist.
For network-related query regarding any existing backroom
configurations and/or the site-specific network IP scheme
(such as Default Gateway/DNS IPs, Internet Service Provider
(ISP) router location and rules/firewall setup, etc.)
Consult the Site IT Specialist or Site Management
to fill out the Network Survey Form in 
“Appendix A: Site Network Survey” on page A-1.
For Insite360 Forecourt registration issues and feature testing
related issues
Contact the Insite360 Forecourt Help Desk at
877-503-4971.
For any Gilbarco® Insite360 Forecourt hardware in the
dispenser or backroom issues
Call Service Station Equipment (SSE) Technical
Assistance Center (TAC) at 1-800-743-7501.
For any Insite360 Forecourt site configuration issues during
start-up (beyond Registration and Feature Testing)
Call Service Station Equipment (SSE) TAC at 
1-800-743-7501.
Forecourt Networking Scheme
The main difference introduced by the Omnia in the site networking scheme is that the
payment terminal (FlexPay IV) IP addresses are no longer directly exposed on the site WAN.
Only the Omnia external IP addresses are visible within the site WAN. Figure 1-1 on page 1-3
shows how the networking scheme is modified due to installation of Omnia.
Note: The Omnia internal CRIND IPs required for the Dispenser Connection Module
(DCM)2.x CRINDs have changed from 172.16.100.1/3 to 172.20.100.1/3. This IP is set
automatically on the Universal Payment Modules (UPMs) when Omnia is selected in
the CRIND configuration.

Introduction Forecourt Networking Scheme MDE-5369G FlexPay™ IV (with Omnia V04.07) Programming and Service Manual · March 2021 Page 1- 3
Figure 1-1: IP Configuration Comparison based on Applause, Remote Management, EMV®, and POS

Introduction Physical Connectivity
Page 1-4 MDE-5369G FlexPay™ IV (with Omnia V04.07) Programming and Service Manual · March 2021
The network configuration after Omnia installation, as shown in the example in Figure 1-1 on
page 1-3, has the following characteristics:
• The Omnia performs the function of a router inside the dispenser.
• The Omnia provides two external IP addresses to the site router in the back room. These
are the external addresses of side A and side B of the CRIND.
• The new CRIND internal IP addresses configured in each dispenser are the same scheme
(172.20.100.1 for side A and 172.20.100.3 for side B) in all dispensers for the site as the
dispenser networks are isolated from each other by the Omnia.
• Once the Omnia parameter is selected in CRIND programming, the CRIND IP will
automatically be set (hardcoded) in the UPMs, and the UX300 Card Readers will always
use the default 172.16.100.2.
The Omnia has a VLAN and dedicated device ports, which allow this new simplified IP
configuration.
Physical Connectivity
The high-speed Ethernet connectivity between the forecourt and the backroom can be set up in
the following three ways:
• FlexPay Connect v2 [Backroom Communication Module (BRCM2) or BRCM2.1 and
DCM2.x, DCM3]
• Direct Ethernet [Category 5 (CAT5) or CAT6 or equivalent]
• FlexPay Connect v1 [BRCM and DCM, Global Long-Range Ethernet (GLRE)]
Using FlexPay Connect v2
FlexPay Connect v2 is used on sites that had no previous Ethernet connectivity to the
dispensers.
FlexPay Connect v2 is usually installed by upgrading the existing Distribution Box (D-Box)
in the backroom and installing an Omnia Assembly in every dispenser.
There is a 16-dispenser limit on FlexPay Connect v2. If the site has more than 16 dispensers,
FlexPay Connect or direct Ethernet must be used.
Figure 1-2: Using FlexPay Connect v2 - Backroom Hardware
BRCM2 or
BRCM2.1
CAT5
Dispenser
To Router
Backroom
Two-wire DCM3 Omnia

MDE-5369G FlexPay™ IV (with Omnia V04.07) Programming and Service Manual · March 2021 Page 1-5
Physical Connectivity Introduction
Using Direct Ethernet (CAT5/CAT6 or Equivalent) Connections
Sites where dispensers are connected directly to the backroom by Ethernet cables will require
a switch to connect cables from all the dispensers.
Note: Follow specific requirements when running direct CAT5 cable (for example, maximum
run of 280 feet). For more information on requirements for CAT5 runs, refer to

MDE-4246 Dispenser Network Connectivity Kit for Monochrome Encore 500, 
Encore S and Eclipse®Installation Instructions.
When using a direct CAT5 connection from the backroom for high speed, ensure that the high
speed connection is disconnected from the DCM3. Do not connect P304 to the DCM3.
Figure 1-3: Using Direct Ethernet Connections - Backroom Hardware
Ethernet 
Switch
CAT5
Dispenser
To Router
Backroom
CAT5
Omnia
(i)
(ii)
Note: Do not use CAT5 couplers in this connection; their use can result in loss of the high
speed connection.

Introduction Physical Connectivity
Page 1-6 MDE-5369G FlexPay™ IV (with Omnia V04.07) Programming and Service Manual · March 2021
Figure 1-4: Do Not Use Couplers
Using Pre-existing FlexPay Connect v1
Sites equipped with FlexPay Connect v1 do not require any hardware upgrade in the
backroom. These sites can continue to use the existing BRCM.
Replace the Ethernet cable with the M14080A004 Cable provided in the kit to connect to the
pre-existing DCM.
Note: DCM3 is not compatible with a BRCM (GLRE).
Figure 1-5: Using Pre-existing FlexPay Connect v1 - Backroom Hardware
BRCM
DCM1
CAT5
Dispenser
To Router
Backroom
Two-wire CAT5
Omnia
BRCM & TBM2
OR

MDE-5369G FlexPay™ IV (with Omnia V04.07) Programming and Service Manual · March 2021 Page 1-7
Common Types of Site Networking Schemes Introduction
Common Types of Site Networking Schemes
Several details of the networking configuration (namely External Interface IPs, Default
Gateway IP, etc.) depend on the site type and its networking scheme. For this reason,
identifying the characteristics of the network at every site is a requirement for a correct
installation and configuration of the devices.
Sites Using Customer-defined Networking Schemes
In some sites, the customer dictates the IP addresses to be used for the devices on the forecourt
(Omnia) and in the backroom (BRCM2 or BRCM2.1, Applause Media System Site Server,
and so on). This is typically the case of customers who run a sophisticated network. In these
cases, it is required to comply with the customer’s networking schemes.
When the networking scheme is predefined by the customer, the customer site IT department
should do the following:
• Complete the Configuration Worksheet in “Appendix A: Site Network Survey” on 
page A-1.
• Provide sufficient number of IP addresses to cover all the fueling positions, the BRCM2 or
BRCM2.1, and the Applause Media System Site Server (if present).
Note: The recommended CRIND External IP addresses is 10.5.55.XX, which is as per the
default IP scheme.
• Locate the router to be used to connect the BRCM2 or BRCM2.1.
• Grant access to the Internet and Domain Name System (DNS) servers.
Sites Using Default Networking Scheme
These sites use a pre-determined IP range (10.5.55.XX) to connect the dispensers. They can be
further divided into two categories:
•Applause Media System is not installed at the site
This will require additional backroom hardware, including BRCM2 or BRCM2.1, router,
CAT5 cables, etc.
•Applause Media System is installed at the site
These sites may be configured for dual Network Interface Card (NIC) on the Applause
Site Server. This will require the use of an additional router to reconfigure the Applause
Site Server to a single NIC setup.
Required Tools, Equipment, Parts, and Software
The following tools and equipment are necessary to accomplish all steps of the software
configuration (Omnia, CRIND, and pump):
• Laptop computer running Windows 7, Windows 8, or Windows 10 operating systems and
Chrome™ web browser
• CAT5 or CAT6 cable to connect the laptop to the Omnia Board
• RS-232 Serial cable to upgrade the pump software
• Pre-installation checklist (refer to “Installation Checklists” on page 3-1)

Introduction Recommended High-Level Installation Process Scenarios
Page 1-8 MDE-5369G FlexPay™ IV (with Omnia V04.07) Programming and Service Manual · March 2021
Recommended High-Level Installation Process Scenarios
The following sections outline high-level processes for different installation scenarios.
New FlexPay IV CRIND High-Level Installation
The following installation steps are in the recommended order and are applicable for a new
FlexPay IV CRIND installation with Omnia:
1Utilize pre-installation, installation, and post-installation checklists in “Installation
Checklists” on page 3-1.
2Install the Applause Media Server, if required. Refer to MDE-4699 Applause Media System
Installation, Service, and Parts Manual.
3Install the dispenser hardware in one dispenser. For more information on the Retrofit Kit or
Upgrade Kit Installation Instructions, see “Related Documents” on page 1-10.
4Configure Omnia through Omnia Configurator Web User Interface [(UI) including Insite360
registration]. For more information, see “Verifying the UPM and Software Versions” on
page 5-1.
5Test and verify operation of one dispenser including Applause Media System, before
configuring additional dispensers.
Note: Do not proceed with the entire forecourt installation if a problem is detected with the
first dispenser.
6Repeat steps 3 and 4 to proceed with the next dispenser until the site is completed.
Note: You may add additional dispensers based on the number of dispensers the customer will
allow to be down at a time.
Retrofit Installation Process from FlexPay II
The following installation steps are in the recommended order and are applicable for a retrofit
FlexPay IV CRIND with Omnia installation in an environment where FlexPay II was
installed:
1Pre-installation checklist. For more information, see “Installation Checklists” on page 3-1.
2Install FlexPay IV door; install Omnia in one dispenser. For more information on the Retrofit
Kit or Upgrade Kit Installation Instructions, see “Related Documents” on page 1-10.
3Install Applause Media Server, if required. Refer to, MDE-4699 Applause Media System
Installation, Service, and Parts Manual.
4Update UPM software to 42.11.XX or later, if not already at that software level, and configure.

MDE-5369G FlexPay™ IV (with Omnia V04.07) Programming and Service Manual · March 2021 Page 1-9
Recommended High-Level Installation Process Scenarios Introduction
5Configure Omnia from the Omnia Web page (includes Insite360 registration). For more
information, see “Verifying the UPM and Software Versions” on page 5-1.
6Test and verify operation of one dispenser including Applause Media System, before
configuring additional dispensers.
Note: Do not proceed with the entire forecourt installation if a problem is detected with the
first dispenser.
7Repeat for each dispenser until the site is completed.
Retrofit Installation Process from FlexPay IV
The following installation steps are in the recommended order and are applicable for an
installation of Omnia in an environment in which FlexPay IV is already installed.
1Pre-installation checklist.
2Install Omnia in one dispenser. For more information, refer to “Related Documents” 
on page 1-10.
3Install Applause Media Server, if required.
4Update UPM software to 42.11.XX or later, if not already at that software level, and configure
CRIND. Refer to FlexPay IV CRIND Configuration.
5Configure Omnia from the Omnia Web UI (includes Insite360 registration).
6Test and verify operation of one dispenser including Applause Media System, before
configuring additional dispensers.
Note: Do not proceed with the entire forecourt installation if a problem is detected with the
first dispenser.
7Repeat for each dispenser until the site is completed.

Introduction Related Documents
Page 1-10 MDE-5369G FlexPay™ IV (with Omnia V04.07) Programming and Service Manual · March 2021
Related Documents
Document
Number Title GOLDSM Library
MDE-3860 Programming Quick Reference Guide • Encore and Eclipse
• Encore and Eclipse Installers
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MDE-4699 Applause Media System Installation, Service, and Parts Manual • Applause Media System
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MDE-4917 FlexPay Connect D-Box Installation Manual FlexPay Connect
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FlexPay IV, Omnia

MDE-5369G FlexPay™ IV (with Omnia V04.07) Programming and Service Manual · March 2021 Page 1-11
Abbreviations and Acronyms Introduction
Abbreviations and Acronyms
Term Description
ASC Authorized Service Contractor
BOM Bill of Material
BRCM Backroom Communication Module
CAT5/CAT6 Category 5/Category 6
CPR Cardiopulmonary Resuscitation
CRIND Card Reader in Dispenser
D-Box Distribution Box
DCM Dispenser Connection Module
DEF Diesel Exhaust Fluid (automotive)
DNS Domain Name System
EMV Europay®, MasterCard®, and Visa®
FAT File Allocation Table
FCC Federal Communications Commission
FP Fueling Position
GOLD Gilbarco Online Documentation
GLRE Global Long-Range Ethernet
IP Internet Protocol
ISP Internet Service Provider
LAN Local Area Network
LED Light Emitting Diode
MAC Multiple Access Control
MOC Major Oil Company
NEC National Electrical Code
NFPA National Fire Protection Association
NIC Network Interface Card
NTP Network Time Protocol
OSHA Occupational Safety and Health Administration
PCB Printed Circuit Board
PCN Pump Control Node
PIP Peripheral Interface PCB
POS Point of Sale
PPN Product Part Number
SSE Service Station Equipment
STP Submerged Turbine Pumps
TAC Technical Assistance Center
UDP User Datagram Protocol
UI User Interface
UPM Universal Payment Module
USB Universal Serial Bus
VLAN Virtual LAN
WAN Wide Area Network

Introduction Abbreviations and Acronyms
Page 1-12 MDE-5369G FlexPay™ IV (with Omnia V04.07) Programming and Service Manual · March 2021
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MDE-5369G FlexPay™ IV (with Omnia V04.07) Programming and Service Manual · March 2021 Page 2-1
Important Safety Information
2 – Important Safety Information
Notes: 1) Save this Important Safety Information section
in a readily accessible location.
2) Although DEF is non-flammable, diesel is
flammable. Therefore, for DEF cabinets that are
attached to diesel dispensers, follow all the
notes in this section that pertain to flammable
fuels.
This section introduces the hazards and safety precautions
associated with installing, inspecting, maintaining or servicing
this product. Before performing any task on this product, read
this safety information and the applicable sections in this
manual, where additional hazards and safety precautions for
your task will be found. Fire, explosion, electrical shock or
pressure release could occur and cause death or serious injury,
if these safe service procedures are not followed.
Preliminary Precautions
You are working in a potentially dangerous environment of
flammable fuels, vapors, and high voltage or pressures. Only
trained or authorized individuals knowledgeable in the related
procedures should install, inspect, maintain or service this
equipment.
Emergency Total Electrical Shut-Off
The first and most important information you must know is how
to stop all fuel flow to the pump/dispenser and island. Locate
the switch or circuit breakers that shut off all power to all fueling
equipment, dispensing devices, and Submerged Turbine
Pumps (STPs).
The EMERGENCY STOP, ALL STOP, and
PUMP STOP buttons at the cashier’s station
WILL NOT shut off electrical power to the 
pump/dispenser. This means that even if you
activate these stops, fuel may continue to flow
uncontrolled.
You must use the TOTAL ELECTRICAL 
SHUT-OFF in the case of an emergency and not
the console’s ALL STOP and PUMP STOP or
similar keys.
!
WARNING
!
Total Electrical Shut-Off Before Access
Any procedure that requires access to electrical components or
the electronics of the dispenser requires total electrical shut off
of that unit. Understand the function and location of this switch
or circuit breaker before inspecting, installing, maintaining, or
servicing Gasboy equipment.
Evacuating, Barricading and Shutting Off
Any procedure that requires access to the pump/dispenser or
STPs requires the following actions:
• An evacuation of all unauthorized persons and vehicles from
the work area
• Use of safety tape, cones or barricades at the affected unit(s)
• A total electrical shut-off of the affected unit(s)
Read the Manual
Read, understand and follow this manual and any other labels
or related materials supplied with this equipment. If you do not
understand a procedure, call a the Gilbarco Technical
Assistance Center (TAC) at 1-800-743-7501. It is imperative to
your safety and the safety of others to understand the
procedures before beginning work.
Follow the Regulations
Applicable information is available in National Fire Protection
Association (NFPA) 30A; Code for Motor Fuel Dispensing
Facilities and Repair Garages, NFPA 70; National Electrical
Code (NEC), Occupational Safety and Health Administration
(OSHA) regulations and federal, state, and local codes. All
these regulations must be followed. Failure to install, inspect,
maintain or service this equipment in accordance with these
codes, regulations and standards may lead to legal citations
with penalties or affect the safe use and operation of the
equipment.
Replacement Parts
Use only genuine Gasboy replacement parts and retrofit kits on
your pump/dispenser. Using parts other than genuine Gasboy
replacement parts could create a safety hazard and violate
local regulations.
Safety Symbols and Warning Words
This section provides important information about warning
symbols and boxes.
Alert Symbol
This safety alert symbol is used in this manual and on
warning labels to alert you to a precaution which must be
followed to prevent potential personal safety hazards. Obey
safety directives that follow this symbol to avoid possible injury
or death.
Signal Words
These signal words used in this manual and on warning labels
tell you the seriousness of particular safety hazards. The
precautions below must be followed to prevent death, injury or
damage to the equipment:
DANGER: Alerts you to a hazard or unsafe practice
which will result in death or serious injury.
WARNING: Alerts you to a hazard or unsafe practice
that could result in death or serious injury.
CAUTION with Alert symbol: Designates a hazard or
unsafe practice which may result in minor injury.
CAUTION without Alert symbol: Designates a hazard or
unsafe practice which may result in property or
equipment damage.
Working With Fuels and Electrical Energy
Prevent Explosions and Fires
Fuels and their vapors will explode or burn, if ignited. Spilled or
leaking fuels cause vapors. Even filling customer tanks will
cause potentially dangerous vapors in the vicinity of the
dispenser or island.
DEF is non-flammable. Therefore, explosion and fire safety
warnings do not apply to DEF fluid lines.No Open Fire
!
!
!

Page 2-2 MDE-5369G FlexPay™ IV (with Omnia V04.07) Programming and Service Manual · March 2021
Important Safety Information
Open flames from matches, lighters, welding torches or
other sources can ignite fuels and their vapors.
No Sparks - No Smoking
Sparks from starting vehicles, starting or using power tools,
burning cigarettes, cigars or pipes can also ignite fuels and their
vapors. Static electricity, including an electrostatic charge on
your body, can cause a spark sufficient to ignite fuel vapors.
Every time you get out of a vehicle, touch the metal of your
vehicle, to discharge any electrostatic charge before you
approach the dispenser island.
Working Alone
It is highly recommended that someone who is capable of
rendering first aid be present during servicing. Familiarize
yourself with Cardiopulmonary Resuscitation (CPR) methods, if
you work with or around high voltages. This information is
available from the American Red Cross. Always advise the
station personnel about where you will be working, and caution
them not to activate power while you are working on the
equipment. Use the OSHA Lockout/Tagout procedures. If you
are not familiar with this requirement, refer to this information in
the service manual and OSHA documentation.
Working With Electricity Safely
Ensure that you use safe and established practices in working
with electrical devices. Poorly wired devices may cause a fire,
explosion or electrical shock. Ensure that grounding connections
are properly made. Take care that sealing devices and
compounds are in place. Ensure that you do not pinch wires
when replacing covers. Follow OSHA Lockout/Tagout
requirements. Station employees and service contractors need
to understand and comply with this program completely to
ensure safety while the equipment is down.
Hazardous Materials
Some materials present inside electronic enclosures may
present a health hazard if not handled correctly. Ensure that you
clean hands after handling equipment. Do not place any
equipment in the
mouth
The pump/dispenser contains a chemical known to the
State of California to cause cancer.
WARNING
!
The pump/dispenser contains a chemical known to the
State of California to cause birth defects or other
reproductive harm.
WARNING
!
Gilbarco Veeder-Root encourages the recycling of
our products. Some products contain electronics,
batteries, or other materials that may require special
management practices depending on your location.
Please refer to your local, state, or country
regulations for these requirements.
In an Emergency
Inform Emergency Personnel
Compile the following information and inform emergency
personnel:
• Location of accident (for example, address, front/back of
building, and so on)
• Nature of accident (for example, possible heart attack, run
over by car, burns, and so on)
• Age of victim (for example, baby, teenager, middle-age,
elderly)
• Whether or not victim has received first aid (for example,
stopped bleeding by pressure, and so on)
• Whether or not a victim has vomited (for example, if
swallowed or inhaled something, and so on)
Gasoline/DEF ingested may cause
unconsciousness and burns to internal organs.
Do not induce vomiting. Keep airway open.
Oxygen may be needed at scene. Seek medical
advice immediately.
WARNING
!
DEF generates ammonia gas at higher temperatures.
When opening enclosed panels, allow the unit to air out to
avoid breathing vapors. If respiratory difficulties develop,
move victim away from source of exposure and into fresh
air. If symptoms persist, seek medical attention.
WARNING
!
Gasoline inhaled may cause unconsciousness
and burns to lips, mouth and lungs.
Keep airway open.
Seek medical advice immediately.
WARNING
!
Gasoline/DEF spilled in eyes may cause burns to
eye tissue.
Irrigate eyes with water for approximately 
15 minutes.Seek medical advice immediately.
WARNING
!
Gasoline/DEF spilled on skin may cause burns.
Wash area thoroughly with clear water.
Seek medical advice immediately.
WARNING
!
DEF is mildly corrosive. Avoid contact with eyes, skin, and
clothing. Ensure that eyewash stations and safety
showers are close to the work location. Seek medical
advice/recommended treatment if DEF spills into eyes.
WARNING
!
IMPORTANT: Oxygen may be needed at scene if gasoline has
been ingested or inhaled. Seek medical advice immediately.
Lockout/Tagout
Lockout/Tagout covers servicing and maintenance of machines
and equipment in which the unexpected energization or start-up
of the machine(s) or equipment or release of stored energy
could cause injury to employees or personnel. Lockout/Tagout
applies to all mechanical, hydraulic, chemical, or other energy,
but does not cover electrical hazards. Subpart S of 29 CFR Part
1910 - Electrical Hazards, 29 CFR Part 1910.333 contains
specific Lockout/Tagout provision for electrical hazards.

MDE-5369G FlexPay™ IV (with Omnia V04.07) Programming and Service Manual · March 2021 Page 2-3
Important Safety Information
Hazards and Actions
WARNING
Spilled fuels, accidents involving pumps/dispensers, or uncontrolled fuel flow create a
serious hazard.
Fire or explosion may result, causing serious injury or death.
Follow established emergency procedures.
DEF is non-flammable. However it can create a slip hazard. Clean up spills promptly.
!
Collision of a Vehicle with Unit Fire at Island Fuel Spill
The following actions are recommended regarding these hazards:
• Do not go near a fuel spill or allow anyone else in the area.
• Use station EMERGENCY CUTOFF immediately. Turn off all system circuit breakers to the island(s).
• Do not use console E-STOP, ALL STOP, and PUMP STOP to shut off power. These keys do not
remove AC power and do not always stop product flow.
• Take precautions to avoid igniting fuel. Do not allow starting of vehicles in the area. Do not allow
open flames, smoking or power tools in the area.
• Do not expose yourself to hazardous conditions such as fire, spilled fuel or exposed wiring.
• Call emergency numbers.

Page 2-4 MDE-5369G FlexPay™ IV (with Omnia V04.07) Programming and Service Manual · March 2021
Important Safety Information
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