Glen Dimplex ConvectAir SOPRANO 7809 User manual

A BRAND OF GLEN DIMPLEX AMERICAS
7809
SOPRANO
Fan-forced
Wall Heater
7216600000R00
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INSTALLATION AND USERS GUIDE
To be read and kept by the user.

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Dear owner,
Congratulations on the purchase of your new CONVECTAIR premium
electric heater.
To obtain the best results and the ultimate in performance and comfort, please
take a moment to read the installation, operation and maintenance instructions
detailed in this manual.
Foreword
Table of Contents
Specications ..................................................... 4
Location Recommendations ....................................... 5
Installation and Mounting .......................................... 6
Electrical Connection .............................................. 8
Operating Instructions ............................................. 9
Overheat Protection ............................................... 9
Maintenance ...................................................... 10
Troubleshooting ................................................... 10
Identifying Your Device............................................. 11
Warranty .......................................................... 12

4
Specications
Model Total Power Voltage Width
(mm)
Height
(mm)
Depth
(mm)
Weight
(kg)
7809-C15-BB 750 W or
1500W 240 V 343
(13 1/2")
230
(9")
144
(5 5/8")
2.9
(4,4 lb)
The Soprano is a compact, discreet and ecient unit that may be used in any room
of the house. It features forward-louvered air outlets, which direct air towards the centre
of the room.
During the installation, the Soprano allows you to select a wattage, either
750W or 1500W.
- Dimplex DWT-431W
- Dimplex DWT-431W-P
- Aube/Honeywell TH105+
- Aube/Honeywell TH401
- Ouellet OTH2750/OTH2750-A)
- Ouellet OTH4000/OTH4000-A)
- Ouellet OTH2750P/OTH2750P-A)
- Ouellet OTH4000P/OTH4000P-A)
The Soprano can be controlled with a timer, a thermostat, or a wall switch that meets
electrical local codes. We recommend one of the following thermostats:

5
CAUTION:
• Do not install the bottom of the unit less
than 71" (180 cm) from the oor.
• Do not install the sides of the unit less than
4" (10 cm) from all surfaces.
• Do not install the top of the unit
less than 8" (20 cm) from a shelf or other
overhanging object.
• Do not install the top of the unit
less than 12" (30 cm) from the ceiling.
• Maintain a minimum clearance of 20"
(50cm) in front of the unit.
Minimum clearances in inch (cm)
40"
(100 cm)
4" (10 cm)
8"
(20 cm)
12"(30 cm)
(CEILING)
71"
(180 cm)
Fig.1
Location Recommendations
PLEASE READ CAREFULLY:
These instructions are essential for safe installation and use of your CONVECTAIR unit.
This unit must be connected to a 240 Volt 60 Hz. Switch breaker in the o position “OFF”
before connecting. Convectair recommends that the unit be installed by a qualied
electrician in accordance with national and local codes.
Determine where the Soprano must be installed. Once the location is chosen, ensure
that there is no obstacle to the ow of air around. Observe clearances (Fig. 1).
The connection of the unit must be made inside a rectangular junction box. It must be
installed in the wall and of a size suitable for holding the cable connection and cover
2⁄" x 4 ⁄" (7 cm x 11.5 cm) supplied with the unit. Do not position the heater below an
electrical receptacle.
Follow the minimum installation clearances to the oor, walls, furniture, etc., (Fig. 1).

6
Installation and Mounting
®
(4) 1½" Screws Stud Finder
(Optional)
#2 Phillips
Screwdriver
(4) Wall anchors (if needed):
must be suitable for
min. 50 lb / 22.7 kg
Wire Strippers Utility Knife
Wire Connectors Tape Measure Level
TOOLS REQUIRED

7
1 Ensure the wall bracket is installed on a at surface and the grilles on the back of
the heater are not obstructed.
2 Release mounting bracket by pressing and pulling the locking tab on the back side
of the heater using a at screwdriver (Fig. 2).
3 Position the mounting bracket on the wall and ensure it is level horizontally. Mark
and drill the 3 xing holes (Fig. 3).
4 Replace mounting bracket and fasten it with appropriate screws and anchors.
Ensure that the correct screws, and anchors if necessary, are used to allow the
unit to be securely mounted on the wall. It is recommended that at least two of the
screws are attached to studs in the wall.
Fig.3
Fig.2
A = 9 1/16" (23 cm)
B = 3" (7,6 cm)
C = 4 23/32" (12 cm)
D (to the oor) = 74 1/32" (188 cm)
NOTE 1: Follow the clearances shown in Fig. 1.
NOTE 2: The unit must be secured on the wall
bracket. The use of adhesive to install the bracket
or the device is prohibited.

8
Electrical Connection
BB
RR
PP
GG GG
L1 L1
L2 L2
HEATER
HEATER
POWER LINE
POWER LINE
B=BLACK R=RED G=GREEN P=PURPLE L1=LINE 1 L2=LINE 2 G=GROUND
240 V 240 V
750 W CONFIGURATION 1500 W CONFIGURATION
CAUTION:
- DO NOT INSTALL HEATER OVER A BATHTUB OR OTHER
CONTAINER.
- DO NOT USE IN AREAS WHERE GASOLINE, PAINT, OR
FLAMMABLE LIQUIDS ARE USED OR STORED.
!
- From the junction box connect the ground wire to the units green wire, using wire
connectors (not included).
- Wire the unit following the wiring diagram for the desired conguration below.
- Carefully place wires in the junction box and screw on the cover.
- Place the Soprano against the wall and lock it in position. Fix it to mounting bracket
before using.

9
Operating Instructions
The operation can vary according to the type of control used. Please consult the
instruction manual of the thermostat, timer, or wall switch used.
The Soprano is equipped with two safety cut-outs which shut o the fan and the
heating element in case of overheating.
To reset the safety cut out:
1. Shut o the power to the heater.
2. Check the heater and correct the cause of overheating (blocking, covering or dust).
Clean the grilles if they appear dirty.
3. Wait 5 minutes, turn the power on and start the heater to check that it operates
properly.
Overheat Protection
CAUTION:
THIS HEATER IS HOT WHEN IN USE.
TO AVOID BURNS, DO NOT LET BARE SKIN
TOUCH HOT SURFACES.

10
Troubleshooting
Before calling your electrician, please go through these simple checks:
1. Make sure the breaker in the distribution panel is in the “ON” position.
2. Make sure that your timer, thermostat or switch (not included) are in the “ON”
position.
3. Adjust the thermostat (not included) to the maximum power level.
4. If after all these tests, the unit does not work, shut power “OFF” and wait 5 minutes,
then repeat steps 1 to 3. If the unit still does not work, contact your electrician or
CONVECTAIR.
After a while, the unit may shut o even if the heater is not obstructed. In such case, the
unit may require internal cleaning. Please contact one of our service centers or
call CONVECTAIR.
Maintenance
For best performance and maximum eciency of the appliance, regular maintenance is
required. To remove dust on the outside of the heater and on the grilles, use a soft cloth.
To remove a stain, dampen the cloth.
To remove dust and debris that accumulate inside the heater, shut o the power to the
heater at the breaker, remove the heater from the back bracket, vaccum it, and secure it
to the back bracket before turning the power back on.
Clean the air intake at the rear of the unit regularly, especially in areas where smoke
and dust are present. Never use this heater during contruction or other activities that
generate high amounts of dust particles.
During the rst time operation of the unit, it is possible that a slight odour and smoke
are expelled from your Soprano. This is normal and it will cease after a few minutes of
use.
NEVER USE ABRASIVE OR ACETONEBASED PRODUCTS, AS THEY COULD
DAMAGE THE EPOXY COATING.
ALL SERVICING ON CONVECTAIR APPLIANCES MUST BE CARRIED OUT WITH THE
POWER OFF, AND BY QUALIFIED AND AUTHORIZED PERSONNEL.

11
IMPORTANT: PRODUCT INFORMATION APPEARS ON THE RATING LABEL.
The rating label is placed on an internal side of the appliance near the supply grille, to
allow for identication of the heater.
It includes:
- The complete model number (A), which must be included in any warranty claim.
- Its power in Watts (B).
- Standard certication (C).
Identifying Your Device
A B C

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2 years against all defects / 5 years on the heating element.
All CONVECTAIR devices have a dual warranty: two years against defects in materials
and workmanship on all parts, and ve years on the heating element itself.
They are applicable from the date of purchase by the consumer and under the
conditions specic to them. Full details are provided with each device.
Please keep your purchase and/or installation invoice.
Warranty
SERVICE CENTRES:
To nd the nearest Service Center, visit our website (www.convectair.ca) or
contact CONVECTAIR customer service at the following number: 1 800 463-6478

Share the warmth and leave a review.
convectair.com/sharethewarmth
Your input helps to create even better
products and experiences.
We value your feedback!
1 800 463-6478 | www.convectair.ca
In keeping with our policy of continuous
product improvement, we reserve the right
to make changes without notice.
© 2021 Glen Dimplex Americas A BRAND OF GLEN DIMPLEX AMERICAS