
Can the locker be grouted?
The locker can’t be grouted. Goldilocks is portable. However, the movement of the locker
can be restricted with the help of a laptop lock cable.
How do I change my user password?
Open the safe. Press ‘0’ button twice, followed by ‘*’ to enter configuring mode. The
buzzer will beep three times confirming that the safe is in ‘configuring the user code’ mode.
You can now change your user code by entering your new 3 to 6 digit code followed by the ‘#’
key. Re-enter your new code followed by ‘#’ to confirm.
The panel lights are continuously flickering. What do I do?
This is an indicator that the battery is low. You will have to change the battery.
How do I clean the panel and the interiors of the locker?
Refrain from using any liquid to clean the touchpad. A damp cloth can be used instead.
You can use a soft brush to clean the interiors of the locker.
What is the weight of the locker?
5kg.
I have put the correct password, inspite of that the buzzer is ringing. What do I do?
The shooting bolts must have got stuck. Please get in touch with Godrej Security Solutions’
authorised service centre on 1800 209 9955.
Often false vibration alarms are generated giving high intensity buzzer sounds.
What do I do in such a scenario?
Goldilocks has a highly sensitive vibration sensor. Avoid keeping any item/ liquid on
Goldilocks. If the problem still persists, disable the vibration sensor and contact Godrej
Security Solutions’authorised service centre on 1800 209 9955.
Inspite of pressing the power button on the panel, the lights on the panel are not coming on.
How do I access the locker?
There is a possibility that the battery within the locker has drained out. At the bottom of the locker,
there is separate provision where a 9V alkaline battery can be connected temporarily. Locate the
sticker on the bottom surface, peel off the same. Connect a new 9V battery to the connector. You can
now key in your user password and open the safe. Replace the old battery with a new one.
My goldilocks is not closing. What do I do?
Check if the shooting bolts in the locker are protruding out. If yes, enter your user password.
The bolts will slide back in. You can now close the locker. If no, locate the limit switch inside
the locker and press the same. The shooting bolts will be pushed out and the closing chime
will play. Touch the wake up key on the touchpad, enter your user code and the opening chime
will play. You can now close the lid and lock the locker.
How do I reset the master password?
Open the safe. Press ‘0’ button twice, followed by ‘#’ to enter in configuring mode.
The buzzer will beep three times confirming that the safe is in ‘configuring the master code’ mode.
Enter your previous master code and then confirm it by pressing the ‘#’ button. The buzzer will beep
twice. Change your master code now by entering your new 6 digit code followed by the ‘#’ key. The
buzzer will beep twice. Re-enter your master code followed by ‘#’ to confirm it.