GoldenNet ET-747S User manual

IP Phone
User Manual
ET-747S (SIP)
ET-747H (H.323)
Version 4.0/121104
GoldenNet Technology Inc.
www.togoldennet.com.tw

ET-747 IP Phone User Manual
Contents
1OVERVIEW.........................................................................................................4
1.1 INTRODUCTION ...............................................................................................4
1.2 KEY FEATURES................................................................................................5
1.3 HARDWARE SPECIFICATION.............................................................................7
2BASIC INSTALLATION ....................................................................................8
2.1 APPEARANCE INTRODUCTION .........................................................................8
2.1.1 Key parts of the ET-747 .........................................................................8
2.1.2 Rear and Back side Panel of the ET-747...............................................9
2.1.3 KEYPAD DEFINITION ........................................................................................10
2.2 LCD MENU LIST ..........................................................................................14
2.3 INSTALLATION ENVIRONMENT ......................................................................18
3CONFIGURATION FROM KEYPADS..........................................................19
3.1 NETWORK CONFIGURATION ..........................................................................19
3.1.1 Dynamic IP Method (DHCP)...............................................................19
3.1.2 PPPoE Method.....................................................................................20
3.1.3 Static IP Method...................................................................................20
3.2 REGISTRATION TO GK / PROXY SERVER .......................................................21
3.2.1 Registration to a gatekeeper (ET-747H)..............................................21
3.2.2 Registration to a proxy server (ET-747S) ............................................22
3.3 REGISTRATION / STARTUP MESSAGE..............................................................24
3.4 CONFIGURATIONS UNDER “VIEW” ITEM ........................................................28
3.4.1 View current network settings..............................................................28
3.4.2 Ping another device .............................................................................28
3.4.3 View current quota...............................................................................28
3.4.4 “Warm restart” the IP Phone ..............................................................28
3.4.5 Display current software version.........................................................29
3.4.6 Packet Trace for signal monitoring .....................................................29
3.5 “FORWARD” CONFIGURATIONS .....................................................................30
3.5.1 Immediate Forward..............................................................................30
3.5.2 Busy Forward.......................................................................................30
3.5.3 No Answer Forward.............................................................................30
3.6 SOFTWARE UPGRADE ....................................................................................31
4CONFIGURATIONS ON WEB .......................................................................32
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ET-747 IP Phone User Manual
4.1 NETWORK CONFIGURATION ON WEB .............................................................33
4.1.1 Basic.....................................................................................................33
4.1.2 Others...................................................................................................33
4.1.2.1 MAC Address –................................................................................33
4.1.2.2 NTP Server –....................................................................................33
4.1.2.3 Time Zone – .....................................................................................33
4.2 H.323 CONFIGURATION ON WEB ...................................................................34
4.2.1 H.323 Parameters................................................................................34
4.2.2 Forward Mode .....................................................................................34
4.2.3 Advanced..............................................................................................34
4.2.3.1 Min Media Port :..............................................................................34
4.2.3.2 Max Media Port : .............................................................................35
4.2.3.3 Codec : .............................................................................................35
4.3 SIP CONFIGURATION ON WEB .......................................................................36
4.3.1 SIP Parameters....................................................................................36
4.3.2 Forward Mode .....................................................................................36
4.3.3 Advanced..............................................................................................36
4.3.3.1 Reg From – ......................................................................................36
4.3.3.2 Reg To:.............................................................................................37
4.3.3.3 Reg Expire: ......................................................................................37
4.3.3.4 Min Media Port :..............................................................................37
4.3.3.5 Max Media Port : .............................................................................37
4.3.3.6 Codec : .............................................................................................37
4.4 PHONE CONFIGURATION ON WEB ..................................................................38
4.4.1 Prefix....................................................................................................38
4.4.2 Voice .....................................................................................................39
4.4.2.1 Ring / handset / handfree Volume – .................................................39
4.4.2.2 CodecTxGain – ................................................................................39
4.4.2.3 Ring Type –......................................................................................39
4.4.2.4 RTPLowBW –..................................................................................39
4.4.2.5 Jitter Buffering – ..............................................................................39
4.4.3 Others...................................................................................................39
4.4.3.1 VA D – ..............................................................................................39
4.4.3.2 BG Noise Level –.............................................................................40
4.5 SYSTEM CONFIGURATION ON WEB ................................................................41
5CALL FUNCTIONS..........................................................................................42
5.1 MAKING CALLS ............................................................................................42
5.2 RECEIVING CALLS.........................................................................................42
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5.3 CHECK CALL HISTORY (INCOMING / OUTGOING / MISSED CALLS)...................42
5.4 AUTO REDIAL ...............................................................................................43
5.5 CALL FORWARD ............................................................................................43
5.6 CALL TRANSFER ...........................................................................................43
5.6.1 Blind Transfer ......................................................................................43
5.6.2 Consultant Transfer .............................................................................43
5.7 CALL HOLD...................................................................................................44
5.8 PHONE BOOK AND SPEED DIAL............................................................44
6ATTACHMENT.................................................................................................46
6.1 HOT KEY DEFINITIONS..................................................................................46
6.2 H.323 INTEROPERABILITY LIST ....................................................................47
6.3 SIP INTEROPERABILITY LIST.........................................................................49
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ET-747 IP Phone User Manual
1 Overview
1.1 Introduction
GoldenNet Technology Inc. believes that the next generation networks based
on VoIP technologies will change the way people communicate with each other and
people will benefit a lot from the technologies. The usage of the technologies should
be simple to most users, the users should only find the benefits without facing the
technology barriers. So, our mission is to make the usage of VoIP technologies just as
simple as the usage of normal telephone set. “Simple is the best” is our goal in
developing the IP Phone products.
The Ethernet Phone ET-747 is a next generation IP Phone that provides a
cost-saving solution for small business/home users on their telecommunication needs.
The ET-747 is following the open standard SIP/H.323 protocol to make sure that the
user can easily install this IP phone on most of the existing VoIP(Voice over IP)
services. By using the state-of-the-art DSP(Digital Signal Processing) technology, the
ET-747 delivers outstanding voice quality that is very comparable to the PSTN voice
quality.
With the built in LCD display, the user can easily configure the ET-747 for first
time installation in a few minutes. And besides the advanced VoIP functions in easy
installation, ET-747 also provides rich telephone features such as the last number
redial, speed dial, phone book, call forward/transfer, call history, volume adjustment
and speakerphone. ET-747 is your best VoIP solution in the new generation
communication.
The differences between the different IP Phone models are listed in the
following table :
Ethernet
Interfaces
SIP H.323
ET-747S O(WAN+PC) O X
ET-747H O(WAN+PC) X O
Table 1. Models table
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ET-747 IP Phone User Manual
1.2 Key Features
• Following H.323 version 4 standard ( ET-747H ) :
o Support Fast start, Tunneling and H.245 DTMF relay.
• Following RFC-3261 SIP standard (ET-747S) :
o Support password authentication using MD5 digest and RFC-2833 for
DTMF relay.
• Dynamic IP support (DHCP and PPPoE) :
o Getting IP from DHCP server using DHCP protocol or through ADSL
modem using PPPoE protocol, automatically reconnect when PPPoE
lost connection.
• Passing through NAT devices:
o Can make outgoing and incoming calls under any NAT devices (even
under two layer NAT devices) when working with the specific
gatekeeper/proxy devices.
• Remote software upgrade capability (via ftp):
o FTP protocol provides reliable remote upgrade through Internet.
• Advanced Digital Signal Processing (DSP) technology to ensure superior
audio quality:
o Hardware System on a Chip solution with built in DSP processor
makes sure the perfect voice quality.
• Support G.723.1, G.729A/B, G.711 (A-law/U-law) voice codecs :
o Following ITU-T standard to support best compatibility.
• Support supplementary services, including immediate (unconditional) call
forwarding, busy call forwarding , no answer call forwarding and call
hold/transferring.
• Provide call history:
o Record incoming call history, outgoing call history, missed (not
accepted) call history, and let users make direct call from the call
history.
• Phone Book : 50 sets
• Speed dial : 10 sets
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ET-747 IP Phone User Manual
• Support Silence Suppression, VAD (Voice Activity Detection), CNG
(Comfort Noise Generation) :
o Silence suppression can save about half of the network bandwidth
needed during normal VoIP conversation.
• Ping function supported :
o Ping other device in the Internet from ET-747 to make sure the Internet
connection is ok.
• System status display on the LCD panel :
o User can easily know if the ET-747 is working normally and monitor
the system status(network status, registering status) from the LCD
panel display.
o A “PKT Trace” function is supported to display the packets received
on the LCD panel to let administrator find the network problem on
line.
• Call with or without gatekeeper / proxy(direct IP dialing) :
o Following standard SIP / H.323 protocol and is compatible with most
of existing SIP proxy / H.323 gatekeeper.
• Provide easy configuration methods:
o Very easy setting by keypads on the phone set.
o Setting by web browser.
• Support RFC-3261, H.323, TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP,
DNS, DHCP, NTP/SNTP, FTP, PPP, PPPoE protocols.
• Interoperable with most of the existing SIP/H.323 VoIP devices (IP-phone,
gateway, gatekeeper, proxy, soft-switch, IP-PBX), including Microsoft
NetMeeting, Cisco gateways / gatekeepers:
o Please refer to the section 6.2/6.3 Interoperability List for the complete
listing.
• The WAN Port automatically works for paralleled Ethernet cable and crossed
Ethernet cable.
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ET-747 IP Phone User Manual
1.3 Hardware Specification
HARDWARE SPEC
Spec\Model ET-747S / ET-747H
PC Port 1xRJ45 10/100 Base-T Ethernet, line auto-sensing/switching.
1xRJ45 10/100 Base-T Ethernet, line auto-sensing/switching.
WAN Port (Option)Power Over Ethernet 802.3af function.
LCD display 2x16 characters
Phone Case 36-button keypad
Input: 100-240V AC
Universal Switching Power Adaptor Output: +7V DC, 800mA
Speaker 8 Ohm/0.2 Watt speaker for speakerphone operation
Dimension 19cm(W)x23cm(D)x9cm(H)
Weight 870 g
Operating Temperature 32 - 104°F (0 – 40°C)
Humidity 10%-95% (non-condensing)
EMI Compliance UL/EN/FCC Class B
Table 2. Hardware Specification of ET-747H and ET-747S
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ET-747 IP Phone User Manual
2 Basic Installation
2.1 Appearance Introduction
2.1.1 Key parts of the ET-747
The key parts of the ET-747 series IP Phone are shown in figure 1,
including the followings :
1.
7.
6.
4.
5.
2.
1. 2x16 LCD Display 5. Handset
2. Keypad 6. Ethernet Cable
3. Indicator of usage 7. Power Adaptor
4. User Manual
Figure 1. Key parts of the ET-747 series IP Phone
3.
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ET-747 IP Phone User Manual
9
2.1.2 Rear and Back side Panel of the ET-747
The rear and back side panel illustration is shown in figure 2 and 3,
main parts include :
3.
2.
1.
1. RJ-45 Ethernet Port
2. RJ-45 Ethernet Port
3. Power Adaptor Jack
4. Jack of line to handset
Figure 2. Rear Panel of the IP Phone
Figure 3. Back Side Panel of the IP Phone
4.