Goldmedal 5300 User manual

© 2018 Gold Medal Products Co. Part No. 36060
Instruction Manual
10700 Medallion Drive, Cincinnati, Ohio 45241-4807 USA
Nacho Cheese Dispenser
Model No. 5300

Nacho Cheese Dispenser Model No. 5300
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Table of Contents
SAFETY PRECAUTIONS ............................................................................................................................. 3
INSTALLATION INSTRUCTIONS .............................................................................................................. 5
Inspection of Shipment ..............................................................................................................................................5
Manual ................................................................................................................................................................................5
Model Description ........................................................................................................................................................5
Items Included with this Unit..................................................................................................................................5
Setup ...................................................................................................................................................................................5
Electrical Requirements ............................................................................................................................................6
Before You lug In Machine .....................................................................................................................................6
Decal Installation .................................................................................................................................. 7
OPERATING INSTRUCTIONS .................................................................................................................... 9
Controls and Their Functions .................................................................................................................................9
Operating Instructions ............................................................................................................................................ 10
P oduct Installation and Removal ................................................................................................. 11
Ca e and Cleaning ............................................................................................................................... 13
T oubleshooting ................................................................................................................................. 14
MAINTENANCE INSTRUCTIONS ............................................................................................................ 15
Maste Boa d Settings ....................................................................................................................... 16
Change Dispense Volume ....................................................................................................................................... 16
Change Temperature Setting ............................................................................................................................... 17
ORDERING SPARE PARTS....................................................................................................................... 18
Cabinet Front and Interior View......................................................................................................................... 19
Cabinet Back and Interior View .......................................................................................................................... 20
Wi ing Diag am ................................................................................................................................... 21
WARRANTY................................................................................................................................................ 22

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SAFETY PRECAUTIONS
DANGER
Machine must be properly grounded to prevent electrical shock to personnel.
Failure to do so could result in serious injury, or death.
DO NOT immerse any part of this equipment in water.
DO NOT use excessive water when cleaning.
Keep cord and plug off the ground and away from moisture.
Always unplug the equipment before cleaning or servicing.
Make sure all machine switches are in the OFF position before plugging the
equipment into the receptacle.
008_051514
DANGER
Improper installation, adjustment, alteration, service, or maintenance can
cause property damage, injury, or death. Any alterations to this equipment
will void the warranty and may cause a dangerous condition. This appliance
is not intended to be operated by means of an external timer or separate
remote-control system. NEVER make alterations to this equipment. Read the
Installation, Operating, and Maintenance Instructions thoroughly before
installing, servicing, or operating this equipment.
014_020416
WARNING
To avoid burns, DO NOT touch heated surfaces.
DO NOT place or leave objects in contact with heated surfaces.
009_092414
WARNING
ALWAYS wear safety glasses when servicing this equipment.
010_010914
WARNING
No user serviceable parts inside. Refer servicing to qualified service
personnel.
011_051514
WARNING
Read and understand operator’s manual and all other safety instructions
before using this equipment. To order copies of the operator’s manual go to
gmpopcorn.com or write to Gold Medal Products Co., 10700 Medallion Drive,
Cincinnati, OH 45241 USA 1-(800)-543-0862
022_060215

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WARNING
DO NOT allow direct contact of this equipment by the public when used in
food service locations. Only personnel trained and experienced in the
equipment operation may operate this equipment.
Carefully read all instructions before operation.
012_010914
WARNING
This machine is NOT to be operated by minors.
007_010914
Note: Improvements are always being made to Gold Medal’s equipment. This information
may not be the latest available for your purposes. It is critical that you call Gold Medal’s
Technical Service Department at 1-800-543-0862 for any questions about your
machine operations, replacement parts, or any service questions. (Gold Medal
roducts Co. does not assume any liability for injury due to careless handling and/or
reckless operation of this equipment.) General images may be used in manual for
reference only.

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INSTALLATION INSTRUCTIONS
Inspection of Shipment
After unpacking, check thoroughly for any damage which may have occurred in transit. Claims
should be filed immediately with the transportation company. The warranty does not cover
damage that occurs in transit, or damage caused by abuse, or consequential damage due to the
operation of this machine, since it is beyond our control (reference warranty in back of manual).
Manual
Read and understand the operator’s manual and all other safety instructions before using this
equipment. To order copies of the operator’s manual go to gmpopcorn.com or write to Gold
Medal roducts Co., 10700 Medallion Drive, Cincinnati, OH 45241 USA 1-(800)-543-0862.
Model Description
5300: Nacho Cheese Dispenser with 3 dispense buttons for small, large, and manual
dispense settings.
Items Included with this Unit
•Manual and Warranty Registration Card
•Unit Decals (if applicable)
Setup
This unit has been tested at the factory.
1. Remove all packaging and tape prior to operation.
2. lace unit on a sturdy, level base for use.
3. If decals need to be installed, reference the Decal Installation section.
4. After setup, the unit should be cleaned prior to use (see Care and Cleaning section of
this manual).

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Electrical Requirements
The following power supply must be provided:
5300: 120 V~, 225 Watts, 60 Hz.
DANGER
Machine must be properly grounded to prevent electrical shock to personnel.
Failure to do so could result in serious injury, or death.
DO NOT immerse any part of this equipment in water.
DO NOT use excessive water when cleaning.
Keep cord and plug off the ground and away from moisture.
Always unplug the equipment before cleaning or servicing.
Make sure all machine switches are in the OFF position before plugging the
equipment into the receptacle.
008_051514
A certified electrician must furnish sufficient power for proper machine operation and install any
supplied receptacle. We recommend this equipment be on a dedicated and protected circuit.
Failure to wire properly will void the warranty and may result in damage to the machine. It is Gold
Medal roducts Co.’s recommendation that this machine be plugged directly into a wall outlet. The
use of extension cords is not recommended due to safety concerns, and may cause sacrificed
and/or reduced performance. Make sure cord is located to prevent a trip hazard or unit upset.
Before You Plug In Machine
1. Make sure all machine switches are OFF before plugging equipment into receptacle.
2. Make sure wall outlet can accept the grounded plugs (where applicable) on the power
supply cord.
3. The wall outlet must have the proper polarity. If in doubt, have a competent
electrician inspect the outlet and correct if necessary.
4. DO NOT use a grounded to un-grounded receptacle adapter (where applicable).
5. Install unit in a level position.
CAUTION
If the supply cord is damaged, it must be replaced by Gold Medal Products Co.,
its service agent or similarly qualified persons in order to avoid a hazard.
039_080614

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Decal Installation
Decal Installation Instructions
Follow the instructions below to install decals packed separately for a Nacho Cheese Dispenser
(if applicable). Unit must be off, unplugged, and allowed to cool before attempting installation.
General images are shown for reference purposes only (decals may vary by unit).
Items Needed fo Installation:
•Set of Decals - for door, right and left panels, rear panel, and bottom panel (if applicable).
•Gold Medal Watchdog Glass Cleaner (Item No. 2588) or a non-ammonia type glass cleaner.
•lastic squeegee, medium size applicator (type used for Bondo
®
filler).
For best results, check decal alignment often
during installation.
Step 1: Hold decal up to mounting surface to
determine decal placement.
Step 2: Apply glass cleaner to “wet” the surface
where decal is to be placed (Figure A). Do not
wipe the glass cleane off.
Decal Location
The momete
Doo Decal
( N 36054)
(precut for button)
Bottom Panel Decal
( N 36053 - if supplied)
Right Housing
Decal ( N 36052)
Left Housing
Decal ( N 36051
)
(precut for
thermometer)
Rea Panel
Decal ( N 36055)
Apply Glass
Cleane
(DO NOT wipe off)
Decal Installation
Figu e A

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IEC Plug
Units with an IEC Plug, cut
Rea Panel Decal to fit.
Peel down a few
inches of pape
backing.
Align Decal
at the top.
Step 3: eel paper backing down from top
few
inches of decal (Figure B).
Do not emove the
enti e pape backing all at once.
Align decal at the top, then place on unit.
Step 4: Use a plastic squeegee to press top of
decal to unit. Rub squeegee back and forth
across the decal to work any trapped air
bubbles and excess spray toward the outer
edges (Figure C). This helps the decal cling to
the unit.
CHECK ALIGNMENT OFTEN – if decal must
be repositioned, carefully peel a small
po tion upwards, then adjust as needed.
If the decal has set fo seve al minutes and
does not slide easily,
attempting to remove it
may damage the decal.
Step 5: To continue, hold top of decal in place,
then peel down more paper backing and
repeat the procedure until the entire decal is
installed. Wipe off excess glass cleaner.
Step 6: Repeat installat
ion steps for remaining
decals. To install left and right decals, the unit
should be placed on its side, and braced
against a wall, or held to prevent tipping.
Units with an IEC Plug:
The Rear anel Decal
must be “cut to fit” above the plug (Figure D).
Use a plastic
squeegee to
install decal.
1
2
Figu e B
Figu e C
Figu e D

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OPERATING INSTRUCTIONS
Controls and Their Functions
POWER SWITCH – Turns the unit ON/OFF.
THERMOMETER – Displays the air temperature inside the cabinet. The unit is factory set to a
default temperature level for warming the product. To change the temperature setting,
have qualified service personnel reference the Master Board Settings, in the Maintenance
section of this manual.
DISPENSER BUTTONS – The unit is factory set with three dispensing volume levels (manual,
small, and large). To change dispense volume settings, have qualified service personnel
reference the Master Board Settings, in the Maintenance section of this manual.
O ange Button – set to MANUAL (free-flow), press button to dispense product.
Red Button - SMALL portion (factory set to dispense for 4 seconds).
Yellow Button - LARGE portion (factory set to dispense for 8 seconds).
Powe Switch
Yellow Button
(Large ortion)
Red Button
(Small ortion)
O ange Button
(Manual Dispensing)
Dispense Button View
The momete

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Operating Instructions
1. Turn ower Switch ON.
2. re-heat unit with unopened product inside (product starting from room temperature
(70-75°F) takes approximately 4 hours to reach 140°F.
Impo tant: The temperature range of the unit can be set between 140°F and 155°F
(the interior air temperature). The actual p oduct tempe atu e may be
lowe o highe than the set tempe atu e depending on how long it has
been heated.
For specific product safe food holding temperature, reference your local code and/or
instructions from food product manufacturer.
3. Install preheated product (reference roduct Installation section), then place a tray in
position to receive cheese, and press dispense button for desired amount of product.
Turn off the power and unplug the machine at the end of each day. DO NOT leave the unit
operating unattended.

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Product Installation and Removal
The dispenser is equipped with a Bag Support Tray to hold the bag of cheese in use, and an upper
Cheese Bag Tray to hold a bag of cheese for pre-warming.
Add a Basket Liner ( N 100557) to each Bag Support Tray opening to provide cushion/support for
a product bag with the small cap. Follow instructions below to install the liner and insert product.
Step 1:
ull ring to remove
fitting cover from a
preheated product bag.
Use a new dispenser tube
( N 5285) for each bag.
Step 3: Open the front door of the
dispenser. Open the tube clamp by
turning the cam counterclockwise.
Tube Clamp Cam
Basket Line Installation
Step 1. Open the cabinet door and locate the
Bag Support Tray. Caution: Tray may be hot
when adding or changing the product.
Bag Suppo t T ay
(holds
bag of
cheese in use)
Inside view of Bag Suppo t T ay
Step 2. osition the Basket Liner in bag
support opening as shown.
Basket Line
in position
Uppe Cheese
Bag T ay
(for prewarming)
Dispense Tube
Pull ing
to emove
Step 2:
The dispenser
tube will pierce the inner
seal of the bag when
installed. Make sure the
cap is securely threaded
onto the bag fitting.
Caution: roduct may be hot.
P oduct Installation

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Step 4:
Remove the Upper Cheese Bag Tray.
lace the product in support tray with spout
and tube directed toward the front, and
downward through the tray opening.
Step 5: Guide the tube through the pump
slot from top to bottom.
Step 6: Close the tube clamp by turning the
cam clockwise. lace the upper bag tray
back
in the unit and close the dispenser door.
P oduct Removal:
1. Open the front door of the unit.
2. Open Tube Clamp (see Step 3 of roduct
Installation).
3. Remove tubing, by pulling from the
bottom up.
4. Remove product bag and tube from the
cheese dispenser. Reuse the basket liner
for the next bag of cheese.
Basket Line must be
in position
(for product
bag with a small cap).

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Care and Cleaning
DANGER
Machine must be properly grounded to prevent electrical shock to personnel.
DO NOT immerse in water. DO NOT clean appliance with a water jet.
Always unplug the equipment before cleaning or servicing.
025_111616
WARNING
To avoid burns, DO NOT touch heated surfaces.
DO NOT place or leave objects in contact with heated surfaces.
009_092414
Good sanitation practice demands that all food preparation equipment be cleaned regularly (only
use non-toxic, food grade cleaners). A clean looking, well-kept machine is one of the best ways of
advertising your product.
Cleaning Guidelines
1. Turn ower Switch OFF, unplug the unit, and allow it to cool before cleaning the unit
after use.
2. Remove cheese bag and tube.
3. Clean tray (slide tray out to remove it for cleaning).
4. Wipe interior and exterior surfaces of unit with a clean, slightly damp cloth. NEVER
USE ABRASIVES on this unit.
Note: eriodically, use a vacuum cleaner and or a damp cloth to clean the air intake
as needed.
5. Remove the pump head assembly (by removing the thumb screw) and wipe clean;
reattach the pump head assembly.
6. Reinsert the clean, dry tray for use.

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Troubleshooting
Issue
Possible Cause
Sol
ution
Unit Not Wo king A. ower to Unit A. Make sure the unit is securely plugged into the
wall outlet. Units with an IEC power cord,
make sure cord is securely plugged into unit.
Check the outlet for power.
Check the circuit breaker for the wall outlet.
Doo Will Not Close A. Clamp Open A. Close clamp.
B. Tray Not Fully Inserted B. Install tray correctly.
P oduct Does Not
Dispense
A. roduct Empty A. Replace empty bag.
P oduct is Leaking A. Clamp Not Fully Closed A. Close clamp.
B. Tube Loose from Spout B. Check tube; be sure it is securely seated into
bag (reference roduct Installation section).
Tube Not Reaching
Bottom of Clamp
A.
Spout not seated
correctly
in Bag Support Tray
A.
Seat the bag spout in the Bag Support Tray
correctly (reference roduct Installation
section).
P oduct is Cold A. Dispenser door left open;
also see ower to Unit
A. Keep door closed.
Excess P oduct Remains
in Bag
A. Bag spout not seated
correctly in Bag Support
Tray
A. Seat the bag spout in the Bag Support Tray
correctly (reference roduct Installation
section).
B. Folds in Bag B. Lay bag flat in tray.

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MAINTENANCE INSTRUCTIONS
DANGER
Machine must be properly grounded to prevent electrical shock to personnel.
Failure to do so could result in serious injury, or death.
DO NOT immerse any part of this equipment in water.
DO NOT use excessive water when cleaning.
Keep cord and plug off the ground and away from moisture.
Always unplug the equipment before cleaning or servicing.
Make sure all machine switches are in the OFF position before plugging the
equipment into the receptacle.
008_051514
DANGER
Improper installation, adjustment, alteration, service, or maintenance can
cause property damage, injury, or death. Any alterations to this equipment
will void the warranty and may cause a dangerous condition. This appliance
is not intended to be operated by means of an external timer or separate
remote-control system. NEVER make alterations to this equipment. Read the
Installation, Operating, and Maintenance Instructions thoroughly before
installing, servicing, or operating this equipment.
014_020416
WARNING
No user serviceable parts inside. Refer servicing to qualified service
personnel.
011_051514
CAUTION
THE FOLLOWING SECTIONS OF THIS MANUAL ARE INTENDED ONLY
FOR QUALIFIED SERVICE PERSONNEL WHO ARE FAMILIAR WITH
ELECTRICAL EQUIPMENT. THESE ARE NOT INTENDED FOR THE
OPERATOR.
027_010914

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Master Board Settings
This section describes how to change the dispense volume and the temperature setting of the
unit. The Master Board Settings must be changed by qualified service personnel only.
Change Dispense Volume
The Dispenser has three buttons for dispensing pre-set amounts of product. Follow the
instructions below to change each button’s dispense amount.
1. Dispense product into a serving container or measuring cup using the bottom
(Orange) button. This button is factory set for manual operation.
Take note of the dispense time (in seconds) that it takes to get the desired serving
amount. Repeat this step for up to three serving amounts.
2. Turn ower Switch OFF, unplug unit, and allow it to cool.
3. Remove the rear access panel and locate the Master Board pictured above.
4. Locate the three blue switch banks on the Master Board:
•The right switch bank (with eight switch settings) controls the Yellow Button.
•The middle switch bank (with six switch settings) controls the Red Button.
•The left switch bank (with six switch settings) controls the O ange Button.
5. Switches that are down, are ON; switches that are up, are OFF.
La ge Po tion
(Dip Switch Bank for
YELLOW Button Control)
Small Po tion
(Dip Switch Bank for
RED Button Control)
Manual Po tion
(Dip Switch Bank for
ORANGE Button Control)
Switch down,
ON osition
Switch up,
OFF osition

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6. Set the desired time for any button following the chart below:
Example: Set RED Button to dispense fo 9 seconds - On the middle bank of
switches, turn ON dip switch number 2 (1 Second) and number 5 (8
Seconds); turn OFF the remaining dip switches in the middle bank.
7. For manual dispense, put all switches in the up (OFF) position.
8. Replace the rear access panel before operation (DO NOT over tighten the screws).
Change Temperature Setting
The Master Board has an adjustable temperature setting potentiometer located in the center of
the circuit board. To change the temperature setting of the unit, follow the steps below.
1. Turn ower Switch OFF, unplug unit, and allow it to cool.
2. Remove the rear access panel and locate the Master Board pictured above.
3. Locate the Temperature Adjustment otentiometer in the center of the Master Board.
4. Rotate the potentiometer clockwise to increase the temperature, or counter-clockwise
to decrease the temperature.
5. Replace the rear access panel before operation (DO NOT over tighten the screws).
Switch Numbe Dispense Time
1 ½ Second
2 1 Second
3 2 Seconds
4 4 Seconds
5 8 Seconds
6 16 Seconds
7 (Yellow Only) 32 Seconds
8 (Yellow Only) 64 Seconds
Tempe atu e Adjustment
Potentiomete
(140-155 Degree Control)

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ORDERING SPARE PARTS
1. Identify the needed part by checking it against the photos, illustrations, and/or
parts list. (General images may be used in manual for reference only.)
2. Use only approved replacement parts when servicing this unit.
3. When ordering, please include part number, part name, and quantity needed.
4. lease include your model number, serial number, and date of manufacture (located
on the machine nameplate/data plate) with your order.
5. Address all parts orders to arts Department, Gold Medal roducts Co., 10700
Medallion Drive, Cincinnati, Ohio 45241-4807
or place orders by phone or online:
hone: [phone]
[phone]
Fax: [phone]
[phone]
E-mail: inf[email protected]
Web age: gmpopcorn.com

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Cabinet Front and Interior View
Item Pa t Desc iption Pa t Numbe
5300
1 CHEESE BAG TRAY EN0008
2 CHEESE BAG SU ORT 36027
3 SWITCH MOUNT ANEL 36029
4 DOOR MAGNET 36042
5 YELLOW BUTTON 36033YL
6 RED BUTTON 36033RD
7 ORANGE BUTTON 36033OR
8 SLIDING UM BLOCK 36031
9 UM CAM LOCK 36032
10 CAM M5 SLOTTED SCREW 77125
11 UM MOUNT THUMB SCREW 77122
12 M3-WASHER-S RING 77130
13 UM HEAD ASSY 5 ROLLER 36105
14 UM BLOCK RIGHT-SWITCH 36030
15 SWITCH 36038
1
2
3
4
7
6*
5*
Gene al images shown fo pa ts efe ence only.
8
9
10
13 11, 12 15 14
Pump Block – Detail View
5300

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Cabinet Back and Interior View
Item Pa t Desc iption Pa t Numbe
5300
1 24 V FAN BLOWER 36046
2 HEATER ASSEMBLY 36047
3 CBA MASTER BOARD 36048
4 24 V DC MOTOR 36043
5 CBA TEM ERATURE SENSOR 36049
6 REAR ACESS ANEL 36026
7 S ST SWITCH 36119
8 OWER CORD W/ CBA CONNECT 23038
9 STRAIN RELIEF 87810
10 THERMOMETER EN0001
5300
6
7
5
10
1
2
4
3
9
8*
*CAUTION: If supply co d is damaged, it must
be eplaced by Gold Medal P oducts Co., its
se vice agent, o simila ly qualified pe sons
in o de to avoid a haza d.
Gene al images shown fo pa ts efe ence only.
The momete
located on the
upper left side
of unit
.