grandsteram GRP2604 User manual

Grandstream Networks, Inc.
126 Brookline Ave, 3rd Floor
Boston, MA 02215 USA
Voice: [phone]
Fax: [phone]
www.grandstream.com
For Certication, Warranty and RMA information,
please visit www.grandstream.com
GRP2604 / GRP2604P
Quick Installation Guide
3-Line Essential IP Phone

Content
English...............................................................................1

~1~ ~2~
The GRP2604/GRP2604P is not pre-congured
to support or carry emergency calls to any type of
hospital, law enforcement agency, medical care unit
(“Emergency Service(s)”) or any other kind of Emer-
gency Service. You must make additional arrange-
ments to access Emergency Services. It is Your
responsibility to purchase SIP-compliant Internet
telephone service, properly congure the GRP2604/
GRP2604P to use that service, and periodically test
Your conguration to conrm that it works as You ex-
pect. If You don’t do so, it is Your responsibility to
purchase traditional wireless or landline telephone
services to access Emergency Services.
GRANDSTREAM DOES NOT PROVIDE CON-
NECTIONS TO EMERGENCY SERVICES VIA THE
GRP2604/GRP2604P. NEITHER GRANDSTREAM
NOR ITS OFFICERS, EMPLOYEES OR AFFILI-
ATES MAY BE HELD LIABLE FOR ANY CLAIM,
DAMAGE, OR LOSS, AND YOU HEREBY WAIVE
ANY AND ALL SUCH CLAIMS OR CAUSES OF AC-
TION ARISING FROM OR RELATING TO YOUR
INABILITY TO USE THE GRP2604/GRP2604P TO
CONTACT EMERGENCY SERVICES, AND YOUR
FAILURE TO MAKE ADDITIONAL ARRANGE-
MENTS TO ACCESS EMERGENCY SERVICES IN
ACCORDANCE WITH THE IMMEDIATELY PRE-
CEDING PARAGRAPH.
EN
Part of the GRP series of Carrier-Grade IP Phones, the GRP2604 is an
essential 3-line model designed with zero-touch provisioning for mass
deployment and easy management. It features a sleek design and a suite
of next-generation features including 4-way voice conferencing to maxi-
mize productivity, integrated PoE (GRP2604P), full HD audio on both
the speaker and handset to allow users to communicate with the utmost
clarity, EHS support for Plantronics & Jabra & Sennheiser headsets and
multi-language support. The GRP series includes carrier-grade security
features to provide enterprise-level security, including secure boot, dual
rmware images and encrypted data storage. For cloud provisioning and
centralized management, the GRP2604 is supported by Grandstream’s
Device Management System (GDMS), which provides a centralized
interface to congure, provision, manage and monitor deployments of
Grandstream endpoints. Built for the needs of desktop workers and de-
signed for easy deployment by enterprises, service providers and other
high-volume markets, the GRP2604 o󰀨ers an easy-to-use and easy-to-
deploy voice endpoint.
PACKAGE CONTENTS:
OVERVIEW:
WARNING: Please DO NOT power cycle the GRP2604/GRP2604P dur-
ing system boot up or rmware upgrade. You may corrupt rmware im-
ages and cause the unit to malfunction.
1x Phone Main Case 1x Handset
1x Phone Cord
1x Ethernet Cable1x Phone Stand
1x 5V Power adapter
(With GRP2604 only)
1x Quick
Installation Guide
PRECAUTIONS:
WARNING: Use only the power adapter included in the GRP2604 pack-
age. Using an alternative non-qualied power adapter may possibly
damage the unit.
5V
BLF Labels

~3~ ~4~
Installing the phone (Wall Mount *sold separately):
1. Attach the wall mount spacers to the slot for wall mount spacers on the back
of the phone.
2. Attach the phone to the wall via the wall mount hole.
3. Pull out the tab from the handset cradle (See gure below).
4. Rotate the tab and plug it back into the slot with the extension up to hold the
handset while the phone is mounted on the wall (See gure below).
Tab with
extension up
Handset Rest
Tab with
extension down
For installing the phone on the table with the phone stand, attach the phone stand
to the bottom of the phone where there is a slot for the phone stand. (Upper half,
bottom part).
Installing the phone (Phone Stand):
Wall mount
Installing BLF Paper label:
1. Handwrite or print the names on the dedicated space on the paper label.
2. Place the paper label in the groove of the phone.
3. Bend the plastic lm so that the protruding points on the left and right sides
snap into the grooves to complete the installation.
4. If you want to take it out, use a nail or thin card to move the slit on one side of
the lm to bend it and then take it out.
To setup the GRP2604/GRP2604P, follow the steps below:
1. Connect the handset and main phone case with the phone cord.
2. Connect the 5V DC output plug to the power jack on the phone; plug the pow-
er adapter into an electrical outlet. If PoE switch is used in step 3 (GRP2604P
only), this step could be skipped.
3. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a
router (LAN side of the router) using the Ethernet cable.
4. The LCD will display Grandstream logo. Before continuing, please wait for the
date/time display to show up.
5. Using the phone embedded web server or keypad conguration menu, you
can further congure the phone using either a static IP or DHCP.
CONNECTING THE PHONE:
PHONE SETUP:
Slots for the
wall mount
spacers and
phone stand
Wall mount
Phone Stand
PC Port
Kensington Lock
LAN Port Power
Headset Port
Handset Port
Cover
Label

~5~ ~6~
1. Make sure the phone is idle.
2. Press the MENU key to access the keypad MENU to congure the phone.
3. Select MENU → SETTINGS → ACCOUNT SETTINGS to congure settings
for SIP Proxy, Outbound Proxy, SIP User ID, SIP Auth ID and SIP Password.
4. Follow MENU options to congure the basic features of the phone. For ex-
ample: the IP address if using a static IP. For details, please check GRP260X
series User Manual.
5. Please contact your ITSP for additional settings that may be necessary to
congure the phone.
Congure the GRP2604/GRP2604P using the Keypad:
Refer to online documents and FAQ for more detailed information:
http://www.grandstream.com/our-products
The GNU GPL license terms are incorporated into the device rmware and
can be accessed via the Web user interface of the device at
http(s)://IP/gpl_license.
To obtain a CD with GPL source code information please submit a written
request to [email protected]
This product is covered by one or more of the U.S. patents (and any foreign patent
counterparts thereto) identied at www.cmspatents.com
PHONE DESCRIPTION:
1. Ensure your phone is powered up and connected to the Internet.
2. Press the “UP” button t o display the IP address .
3. Type the phone’s IP address in your PC browser.
4. Enter admin’s username and password to access the conguration menu.
(The factory default username is “admin” while the default random password
can be found on the sticker at the back of the unit).
Congure the GRP2604/GRP2604P using a Web Browser:
PHONE CONFIGURATION:
S o f t k e y s
Mute
Send/Redial
Volume
Standard keypad
H e a d s e t
MENU/OK key
T r a n s f e r
Message
Navigation keys
Speaker
Line Keys
Message Waiting
Indicator
Multi-purpose
Keys

For certification information, please refer to User Manuals:
http://www.grandstream.com
U.S. FCC Part 68 Regulatory Information
This equipment complies with Part 68 of the FCC rules. Located on the equipment is a label
that contains, among other information, the ACTA registration number and ringer equivalence
number (REN.) If requested, this information must be provided to the telephone company.
The REN is used to determine the quantity of devices which may be connected to the
telephone line. Excessive REN’s on the telephone line may result in the devices not ringing in
response to an incoming call. In most, but not all areas, the sum of the REN’s should not
exceed five (5.0). To be certain of the number of devices that may be connected to the line, as
determined by the total REN’s contact the telephone company to determine the maximum
REN for the calling area.
This equipment cannot be used on the telephone company-provided coin service. Connection
to Party Line Service is subject to State Tariffs.
If this equipment causes harm to the telephone network, the telephone company will notify you
in advance that temporary discontinuance of service may be required. If advance notice isn’t
practical, the telephone company will notify the customer as soon as possible. Also, you will
be advised of your right the file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or
procedures that could affect the operation of the equipment. If this happens, the telephone
company will provide advance notice in order for you to make the necessary modifications in
order to maintain uninterrupted service.
If the trouble is causing harm to the telephone network, the telephone company may request
you to remove the equipment from the network until the problem is resolved.
This equipment uses the following USOC jacks: RJ45C.
It is recommended that the customer install an AC surge arrester in the AC outlet to which this
device is connected. This is to avoid damaging the equipment caused by local lightening
strikes and other electrical surges.
Since this device has the HAC function, the earpiece is easy to absorb small, please take care
to avoid scratching.
If trouble is experienced with this equipment, please contact (Agent in the US):
Company Name: Grandstream Networks, Inc.
Address: 126 Brookline Ave, 3rd Floor Boston, MA 02215, USA
Tel: [phone]
Fax: [phone]

U.S. FCC Part 15 Regulatory Information
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.
Any Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
—Consult the dealer or an experienced radio/TV technician for help.
Canada Regulatory Information
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation,
Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject
to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired
operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux
CNR d’Innovation, Sciences et Développement économique Canada applicables aux
appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions
suivantes :
1) L’appareil ne doit pas produire de brouillage;
2) L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d’en compromettre le fonctionnement.
CAN ICES-3 (B)/NMB-3(B)