Grandstream Networks GAC2500 User manual

Grandstream Networks, Inc.
GAC2500 Audio Conference Phone for AndroidTM
User Guide

Firmware Version 1.0.1.34
GVC2500 User Guide
Page 1of 105
GAC2500 User Guide
Index
CHANGE LOG..............................................................................................................................................................9
FIRMWARE VERSION 1.0.1.34........................................................................................................................ 9
FIRMWARE VERSION 1.0.1.26........................................................................................................................ 9
FIRMWARE VERSION 1.0.1.18........................................................................................................................ 9
FIRMWARE VERSION 1.0.1.6.......................................................................................................................... 9
WELCOME..................................................................................................................................................................10
PRODUCT OVERVIEW............................................................................................................................................ 11
FEATURE HIGHTLIGHTS................................................................................................................................ 13
SAFETY COMPLIANCES.................................................................................................................................14
WARRANTY........................................................................................................................................................14
INSTALLING GAC2500.............................................................................................................................................14
EQUIPMENT PACKAGE CONTENT.............................................................................................................. 15
PRODUCT APPEARANCE.............................................................................................................................. 15
CONNECTING GAC2500.................................................................................................................................16
IP MODE..................................................................................................................................................... 17
USB SLAVE MODE................................................................................................................................... 18
CASCADE MODE......................................................................................................................................18
MOBILE PHONE MODE...........................................................................................................................19
GETTING TO KNOW GAC2500..............................................................................................................................20
DESKTOP........................................................................................................................................................... 21
STATUS ICONS................................................................................................................................................. 21
USING THE ONSCREEN KEYBOARD......................................................................................................... 22
ENGLISH KEYBOARD............................................................................................................................. 22
CHINESE KEYBOARD............................................................................................................................. 23
NUMBERS AND SYMBOLS.....................................................................................................................23
USING THE LED INDICATOR......................................................................................................................... 24
ASSISTIVE TOUCH.................................................................................................................................................. 24
USING TOUCHSCREEN..................................................................................................................................25
SHORTCUT KEYS............................................................................................................................................ 25
MANAGING STATUS BAR...............................................................................................................................26
DESKTOP MENU.............................................................................................................................................. 26
EDIT WALLPAPER.................................................................................................................................... 27
EDIT DESKTOP......................................................................................................................................... 27
ADDING AN ITEM TO DESKTOP...........................................................................................................28
MANAGING DESKTOP APPS AND ITEMS.......................................................................................... 29
MANAGING APPLICATIONS...........................................................................................................................30
HOME SCREEN.................................................................................................................................................31

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CONNECTING TO NETWORK AND DEVICES................................................................................................... 32
NETWORK..........................................................................................................................................................33
ETHERNET.........................................................................................................................................................33
WI-FI.....................................................................................................................................................................33
TURNING WI-FI ON OR OFF..................................................................................................................33
SEARCH AND ADD WI-FI........................................................................................................................ 34
BLUETOOTH...................................................................................................................................................... 34
TURNING BLUETOOTH ON OR OFF................................................................................................... 34
PAIRING GAC2500 WITH A BLUETOOTH DEVICE........................................................................... 34
CONNECTING TO A BLUETOOTH DEVICE........................................................................................ 35
SENDING FILES VIA BLUETOOTH....................................................................................................... 36
VPN SETTINGS................................................................................................................................................. 36
VLAN SETTINGS...............................................................................................................................................38
LLDP SETTINGS............................................................................................................................................... 38
802.1X MODE.....................................................................................................................................................38
MAKING PHONE CALLS......................................................................................................................................... 39
ACCOUNT...........................................................................................................................................................40
MAKING A CALL................................................................................................................................................ 40
DIRECT DIALING...................................................................................................................................... 40
ANSWERING A CALL............................................................................................................................... 42
REJECT CALL VIA SMS...........................................................................................................................43
CALL MANAGEMENT...............................................................................................................................44
CALL TRANSFER......................................................................................................................................46
DND (DO NOT DISTURB)................................................................................................................................50
MISSED CALL....................................................................................................................................................50
CALL FORWARD...............................................................................................................................................50
SET ON LCD.............................................................................................................................................. 51
SET FROM WEB GUI............................................................................................................................... 51
7-WAY CONFERENCE..................................................................................................................................... 51
INITIATING CONFERENCE.....................................................................................................................52
CONFERENCE MANAGEMENT.............................................................................................................53
END CONFERENCE.................................................................................................................................56
SCHEDULE CONFERENCE........................................................................................................................... 56
VIEW CONFERENCE DETAILS............................................................................................................. 57
ADD SCHEDULED CONFERENCE....................................................................................................... 57
EDIT SCHEDULED CONFERENCE...................................................................................................... 59
RESCHEDULE CONFERENCE..............................................................................................................59
DELETE SCHEDULED CONFERENCE................................................................................................59
DELETE HISTORY CONFERENCE....................................................................................................... 60
VOICEMAIL.........................................................................................................................................................61
APPLICATIONS......................................................................................................................................................... 62

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CONTACTS.........................................................................................................................................................63
LOCAL CONTACTS...................................................................................................................................63
GROUPS..................................................................................................................................................... 71
CREATE GROUP SHORT CUT.............................................................................................................. 73
BLACKLIST.................................................................................................................................................73
LDAP............................................................................................................................................................75
CALL HISTORY..................................................................................................................................................78
ADD CONTACT FROM CALL HISTORY............................................................................................... 80
DELETE CALL HISTORY......................................................................................................................... 80
SCHEDULE CONFERENCE VIA CALL HISTORY.............................................................................. 80
INTERCEPTED HISTORY....................................................................................................................... 81
HOTKEYS(MPK)................................................................................................................................................82
EVENTLIST.................................................................................................................................................83
MPK LIST.................................................................................................................................................... 84
MPK SETTINGS.........................................................................................................................................84
NOTICES.............................................................................................................................................................85
VIEW NOTICES......................................................................................................................................... 86
DELETE NOTICES....................................................................................................................................86
NOTICES SETTINGS............................................................................................................................... 86
FILE MANAGER.................................................................................................................................................87
COPY FILE................................................................................................................................................. 87
SEND FILE..................................................................................................................................................88
DELETE FILE............................................................................................................................................. 88
RENAME FILE............................................................................................................................................88
RECORDER....................................................................................................................................................... 88
NORMAL RECORDER............................................................................................................................. 89
CALL RECORDER.................................................................................................................................... 90
RECORDER SETTINGS.......................................................................................................................... 90
DIAGNOSIS........................................................................................................................................................ 91
BROWSER..........................................................................................................................................................91
GS MARKET.......................................................................................................................................................92
SEARCH APPS.......................................................................................................................................... 92
DOWNLOAD AND INSTALL APPS......................................................................................................... 92
UPDATE APPS...........................................................................................................................................92
FTP SERVER..................................................................................................................................................... 92
USER HELPER.................................................................................................................................................. 93
GAC2500 WEB UI FEATURES............................................................................................................................... 94
ACCESSING GAC2500 WEB GUI..................................................................................................................94
SAVING CHANGES...........................................................................................................................................95
DEFINITIONS..................................................................................................................................................... 95
CALL PAGE.........................................................................................................................................................96

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MAKING A CALL........................................................................................................................................ 97
SINGLE INCOMING CALL....................................................................................................................... 97
CONFERENCE CONTROL......................................................................................................................98
CONTACTS PAGE.............................................................................................................................................99
CONTACTS.................................................................................................................................................99
SCHEDULE.............................................................................................................................................. 101
CALL HISTORY....................................................................................................................................... 103
LDAP..........................................................................................................................................................104
EXPERIENCING GAC2500................................................................................................................................... 104

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Table of Tables
GAC2500 User Guide
Table 1 GAC2500 Tenical Specifications.............................................................................................................13
Table 2 GAC2500 Package List............................................................................................................................15
Table 3 GAC2500 Interfaces Explanations......................................................................................................... 16
Table 4 GAC2500 Status Icons Descriptions......................................................................................................21
Table 5 GAC2500 LED Indicator Descriptions................................................................................................... 24
Table 6 GAC2500 VPN File Parameters............................................................................................................. 37
Table 7 GAC2500 VLAN Configuration Parameters..........................................................................................38
Table 8 GAC2500 LLDP Configuration Parameters.......................................................................................... 38
Table 9 GAC2500 802.1X Mode Parameters..................................................................................................... 39
Table 10 GAC2500 Add Conference Parameters.............................................................................................. 58
Table 11 GAC2500 Import Contacts Parameters...............................................................................................66
Table 12 GAC2500 Download Contacts Parameters........................................................................................ 67
Table 13 GAC2500 Export Contacts Parameters.............................................................................................. 69
Table 14 GAC2500 Blacklist Settings Parameters............................................................................................ 75
Table 15 GAC2500 MOK Settings Parameters.................................................................................................. 85
Table 16 GAC2500 Users Access Permissions................................................................................................. 96

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Table of Figures
GAC2500 User Guide
Figure 1 GAC2500 Host Interface........................................................................................................................ 15
Figure 2 GAC2500 Connection Mode..................................................................................................................17
Figure 3 GAC2500 Slave Mode Screen.............................................................................................................. 18
Figure 4 GAC2500 Cascade Mode Screen........................................................................................................ 19
Figure 5 GAC2500 Select line Sequence Screen..............................................................................................20
Figure 6 GAC2500 Multi-screens......................................................................................................................... 21
Figure 7 GAC2500 Soft Keyboard - English Input Method.............................................................................. 23
Figure 8 GAC2500 English Keyboard - Uppercase...........................................................................................23
Figure 9 GAC2500 Chinese Keyboard - Google Pinyin Method..................................................................... 23
Figure 10 GAC2500 Soft Keyboard - Symbols and Numbers......................................................................... 24
Figure 11 GAC2500 Soft Keyboard - More Symbols and Numbers............................................................... 24
Figure 12 GAC2500 Finger Gestures.................................................................................................................. 25
Figure 13 GAC2500 Status Bar - Notifications...................................................................................................26
Figure 14 GAC2500 Choose Wallpaper.............................................................................................................. 27
Figure 15 GAC2500 Edit Desktop........................................................................................................................ 28
Figure 16 GAC2500 Weather Forecast Screen................................................................................................. 29
Figure 17 GAC2500 Move Weather Forecast to Desktop................................................................................ 30
Figure 18 GAC2500 Remove Weather Forecast from Desktop...................................................................... 30
Figure 19 GAC2500 Managing Applications.......................................................................................................31
Figure 20 GAC2500 Home Screen...................................................................................................................... 32
Figure 21 GAC2500 Add Wi-Fi Screen................................................................................................................34
Figure 22 GAC2500 Bluetooth - Paired Device................................................................................................. 35
Figure 23 GAC2500 Bluetooth – Headset Mode............................................................................................... 36
Figure 24 GAC2500 Add VPN Files Screen....................................................................................................... 37
Figure 25 GAC2500 Registered Account Status................................................................................................40
Figure 26 GAC2500 Single Incoming Call Screen............................................................................................ 43
Figure 27 GAC2500 New Incoming Call Screen................................................................................................43
Figure 28 GAC2500 Single Calling Screen........................................................................................................ 44
Figure 29 GAC2500 Call On Hold Screen.......................................................................................................... 45
Figure 30 GAC2500 Mew - Start Recording....................................................................................................... 46
Figure 31 GAC2500 Mute Call Screen................................................................................................................ 46
Figure 32 GAC2500 Transfer - Blind Transfer....................................................................................................47
Figure 33 GAC2500 Transfer - Attended Transfer.............................................................................................48
Figure 34 GAC2500 Call Forward - Select Forward Mode.............................................................................. 49
Figure 35 GAC2500 Call Forward - Transferring............................................................................................... 49
Figure 36 GAC2500 Call Forward - Split.............................................................................................................50
Figure 37 GAC2500 Call Forward Type Setting Screen................................................................................... 51
Figure 38 GAC2500 Call Forward Mode On Web GUI..................................................................................... 51
Figure 39 GAC2500 Conference Screen............................................................................................................ 52

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Figure 40 GAC2500 Add Party To Conference.................................................................................................. 53
Figure 41 GAC2500 3-Way Conference..............................................................................................................54
Figure 42 GAC2500 Conference-More................................................................................................................55
Figure 43 GAC2500 Schedule Screen................................................................................................................ 57
Figure 44 GAC2500 Conference Details Screen............................................................................................... 57
Figure 45 GAC2500 Add Conference Screen.................................................................................................... 58
Figure 46 GAC2500 Delete Scheduled Conference Screen............................................................................59
Figure 47 GAC2500 Delete History Conference Screen.................................................................................. 60
Figure 48 GAC2500 Batch Delete History Conference Screen.......................................................................61
Figure 49 GAC2500 Voice Mail Application........................................................................................................ 62
Figure 50 GAC2500 Contacts Screen................................................................................................................. 63
Figure 51 GAC2500 Local Contacts Screen...................................................................................................... 64
Figure 52 GAC2500 Add New Contact Screen.................................................................................................. 65
Figure 53 GAC2500 Import Contacts Parameters Screen...............................................................................65
Figure 54 GAC2500 Download Contacts Screen.............................................................................................. 66
Figure 55 GAC2500 Contact Edit Page.............................................................................................................. 68
Figure 56 GAC2500 Export Contacts Screen.................................................................................................... 69
Figure 57 GAC2500 Contacts Storage Status Screen......................................................................................70
Figure 58 GAC2500 Add Google Account - Wizard 1....................................................................................... 70
Figure 59 GAC2500 Add Google Account - Wizard 2....................................................................................... 71
Figure 60 GAC2500 Groups Screen....................................................................................................................71
Figure 61 GAC2500 Add Group Screen..............................................................................................................72
Figure 62 GAC2500 Dial Group Members Screen............................................................................................ 72
Figure 63 GAC2500 Edit Group Screen..............................................................................................................73
Figure 64 GAC2500 Blacklist Screen.................................................................................................................. 74
Figure 65 GAC2500 Manual Add Blacklist Screen............................................................................................ 74
Figure 66 GAC2500 Blacklist Settings Screen...................................................................................................75
Figure 67 GAC2500 LDAP Book Screen............................................................................................................ 76
Figure 68 GAC2500 LDAP Settings.....................................................................................................................76
Figure 69 GAC2500 Web GUI Maintenance - LDAP Book.............................................................................. 78
Figure 70 GAC2500 Add LDAP Contact To Local..............................................................................................78
Figure 71 GAC2500 Call History Screnn.............................................................................................................79
Figure 72 GAC2500 Call History Details.............................................................................................................79
Figure 73 GAC2500 Add Contact Screen........................................................................................................... 80
Figure 74 GAC2500 Conference Call History Screen.......................................................................................81
Figure 75 GAC2500 Intercepted History Screen............................................................................................... 81
Figure 76 GAC2500 Add MPK Number...............................................................................................................82
Figure 77 GAC2500 Add Number from Contacts.............................................................................................. 83
Figure 78 GAC2500 MPK Number Screen.........................................................................................................83
Figure 79 GAC2500 MPK URI Screen................................................................................................................ 84
Figure 80 GAC2500 MPK List...............................................................................................................................84

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Figure 81 GAC2500 MPK Settings Screen.........................................................................................................85
Figure 82 GAC2500 Notices Screen....................................................................................................................86
Figure 83 GAC2500 View Notices........................................................................................................................86
Figure 84 GAC2500 Notices Settings Screen.................................................................................................... 87
Figure 85 GAC2500 Incoming Call Screen.........................................................................................................87
Figure 86 GAC2500 Recorder Main Screen.......................................................................................................89
Figure 87 GAC2500 Normal Record - Recording.............................................................................................. 90
Figure 88 GAC2500 Call Recordings...................................................................................................................90
Figure 89 GAC2500 Recorder Settings Screen................................................................................................. 91
Figure 90 GAC2500 FTP Server Connection..................................................................................................... 93
Figure 91 GAC2500 FTP Server Settings...........................................................................................................93
Figure 92 GAC2500 Quick User Guide............................................................................................................... 94
Figure 93 GAC2500 Web GUI - Login................................................................................................................. 95
Figure 94 GAC2500 Web UI Tool Bar..................................................................................................................96
Figure 95 GAC2500 Web UI - Call....................................................................................................................... 97
Figure 96 GAC2500 Web UI - Single Incoming Call......................................................................................... 98
Figure 97 GAC2500 Web UI - Minimize Call Screen........................................................................................ 98
Figure 98 GAC2500 Web UI - Conference Control........................................................................................... 99
Figure 99 GAC2500 Web UI - Minimize Conference Screen...........................................................................99
Figure 100 GAC2500 Web UI - Contacts..........................................................................................................100
Figure 101 GAC2500 Web UI - Groups............................................................................................................ 101
Figure 102 GAC2500 Web Page - Blacklist..................................................................................................... 101
Figure 103 GAC2500 Web Page - Upcoming Conference............................................................................ 102
Figure 104 GAC2500 Web Page - History Conference.................................................................................. 103
Figure 105 GAC2500 Web UI - Call History..................................................................................................... 104

Firmware Version 1.0.1.34
GVC2500 User Guide
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CHANGE LOG
This section documents significant changes from previous versions of GAC2500 user manuals. Only
major new features or major document updates are listed here. Minor updates for corrections or editing
are not documented here.
FIRMWARE VERSION 1.0.1.34
The dial pad has a MPK access key, and MPK app has different layout
MPK app is renamed to Hotkeys
Updated call feature of Contact on dial pad
Updated LCD layout (Only reset to enable new layout. Move some apps to Tool Folder)
Enabled password for schedule conference
Added ability to star a contact to put it on top of contact
Added direct IP call on dial pad without changing call mode.
Added ability to create a hotkey for a contact or a group
Updated tool tips display on web UI
Updated RJ48 cascade mode. LCD supports complete synchronization
When screen lock is enabled, unlock is required for MPK, transfer, add to conf in a call
Added a PNP icon on status bar when enabled
Updated videos in Tips app
FIRMWARE VERSION 1.0.1.26
Added setting LCD home screen
Add ed hold/unhold for individual conference participant
Added FTP server
Added GAC2500 quick guide
FIRMWARE VERSION 1.0.1.18
Increased call history to 2000 entries
Updated 3.5mm AUX line sequence interface
Updated the screenshots
Added cycle conference
Updated the chapter of third party application