Grandstream Networks GAC2500 User manual

Grandstream Networks, Inc.
GAC2500 Audio Conference Phone for AndroidTM
User Guide
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GAC2500 User Guide
COPYRIGHT
©2016 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this guide is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this guide, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with devices as it may cause damage to the products and void
the manufacturer warranty.
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GAC2500 User Guide
GNU GPL INFORMATION
GAC2500 firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download
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GAC2500 User Guide
Table of Content
DOCUMENT PURPOSE ............................................................................................... 12
CHANGE LOG..............................................................................................................13
Firmware Version 1.0.3.13 ...................................................................................................................13
Firmware Version 1.0.3.11 ...................................................................................................................13
Firmware Version 1.0.3.5 .....................................................................................................................13
Firmware Version 1.0.1.45 ...................................................................................................................14
Firmware Version 1.0.1.44 ...................................................................................................................14
Firmware Version 1.0.1.40 ...................................................................................................................14
Firmware Version 1.0.1.34 ...................................................................................................................14
Firmware Version 1.0.1.26 ...................................................................................................................14
Firmware Version 1.0.1.18 ...................................................................................................................15
Firmware Version 1.0.1.16 ...................................................................................................................15
WELCOME ...................................................................................................................16
PRODUCT OVERVIEW ................................................................................................17
Feature Highlights................................................................................................................................17
GAC2500 Technical Specifications ......................................................................................................17
GETTING STARTED.....................................................................................................19
Equipment Packaging..........................................................................................................................19
Product Appearance ............................................................................................................................20
Powering the GAC2500 .......................................................................................................................21
Connection Configuration ....................................................................................................................21
IP Mode.........................................................................................................................................22
USB Slave Mode ..........................................................................................................................22
Cascade Mode..............................................................................................................................23
Mobile Phone Mode......................................................................................................................24
GETTING TO KNOW GAC2500 ...................................................................................26
Desktop................................................................................................................................................26
Status Icons .........................................................................................................................................26
Using the Onscreen Keyboard.............................................................................................................27
Keyboard ......................................................................................................................................27
Numbers and Symbols .................................................................................................................28
Using the LED Indicator .......................................................................................................................28
ASSISTIVE TOUCH......................................................................................................29
Use the Touchscreen ...........................................................................................................................29
Shortcut Keys.......................................................................................................................................30
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GAC2500 User Guide
Managing Status Bar ...........................................................................................................................30
Desktop Menu......................................................................................................................................30
Edit Wallpaper ..............................................................................................................................31
Edit Desktop .................................................................................................................................31
Adding an Item to Desktop ...........................................................................................................32
Managing Desktop Apps and Items..............................................................................................32
Managing Applications .........................................................................................................................34
CONNECTING TO NETWORK AND DEVICES ...........................................................36
Network ................................................................................................................................................36
Ethernet ...............................................................................................................................................36
WI-FI ....................................................................................................................................................36
Turning Wi-Fi On or Off.................................................................................................................36
Search and Add Wi-Fi...................................................................................................................37
Bluetooth..............................................................................................................................................37
Turning Bluetooth On or Off..........................................................................................................37
Pairing GAC2500 with a Bluetooth Device ...................................................................................37
Connecting to a Bluetooth Device ................................................................................................38
Sending Files via Bluetooth ..........................................................................................................39
VPN Settings........................................................................................................................................39
LLDP SETTINGS .................................................................................................................................40
802.1X MODE......................................................................................................................................40
MAKING PHONE CALLS .............................................................................................42
Account ................................................................................................................................................42
Making a Call .......................................................................................................................................42
Direct Dialing ................................................................................................................................42
Redial............................................................................................................................................43
Dialing a Number via Contact.......................................................................................................43
Dialing a Number via Call History.................................................................................................43
Direct IP Call .................................................................................................................................44
Paging/Intercom............................................................................................................................44
Answering a Call ..................................................................................................................................45
Reject Call via SMS .............................................................................................................................45
Call Management.................................................................................................................................46
Call Hold and Call Resume ..........................................................................................................47
Call Record ...................................................................................................................................47
Call Details....................................................................................................................................48
Mute ..............................................................................................................................................49
Call Transfer.........................................................................................................................................49
Blind Transfer................................................................................................................................50
Attended Transfer .........................................................................................................................50
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GAC2500 User Guide
DND (Do Not Disturb) ..........................................................................................................................53
Missed Call ..........................................................................................................................................53
Call Forward.........................................................................................................................................53
Set On LCD ..................................................................................................................................53
Set from Web GUI ........................................................................................................................54
7-WAY CONFERENCE........................................................................................................................54
Initiating Conference.....................................................................................................................54
Answering an Incoming Call in Conference .................................................................................56
Conference Management .............................................................................................................56
Invite Members to Conference .....................................................................................................58
Removing Member from Conference ...........................................................................................58
Third Party Applications................................................................................................................58
End Conference............................................................................................................................59
Schedule Conference ..........................................................................................................................59
View Conference Details ..............................................................................................................60
Add Scheduled Conference..........................................................................................................60
Schedule Conference via Google Calendar .................................................................................62
Edit Scheduled Conference..........................................................................................................63
Reschedule Conference ...............................................................................................................64
Delete Scheduled Conference......................................................................................................64
Delete History Conference ...........................................................................................................64
Voicemail..............................................................................................................................................65
APPLICATIONS............................................................................................................ 67
Contacts...............................................................................................................................................67
Local Contacts ..............................................................................................................................67
Add Contact ..................................................................................................................................68
Download Contacts.......................................................................................................................69
Search Contacts ...........................................................................................................................70
Manage Contacts..........................................................................................................................71
Groups ..........................................................................................................................................73
Blacklist................................................................................................................................................76
LDAP....................................................................................................................................................78
Call History...........................................................................................................................................81
Call Count Call History..................................................................................................................82
Add Contact from Call History ......................................................................................................83
Delete Call History ........................................................................................................................83
Schedule Conference via Call History ..........................................................................................84
Intercepted History........................................................................................................................84
Hotkeys (MPK).....................................................................................................................................85
Event list .......................................................................................................................................86
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GAC2500 User Guide
MPK List .......................................................................................................................................86
MPK Settings ................................................................................................................................87
Notices .................................................................................................................................................88
View Notices .................................................................................................................................88
Delete Notices ..............................................................................................................................88
Notices Settings............................................................................................................................89
File Manager ........................................................................................................................................89
Copy File.......................................................................................................................................90
Send File.......................................................................................................................................90
Delete File.....................................................................................................................................90
Rename File .................................................................................................................................91
Recorder ..............................................................................................................................................91
Normal Recorder ..........................................................................................................................91
Call Recorder................................................................................................................................92
Recorder Settings .........................................................................................................................92
Sound...................................................................................................................................................93
Diagnosis .............................................................................................................................................93
Browser................................................................................................................................................93
GS Market............................................................................................................................................94
Search Apps .................................................................................................................................94
Download and Install Apps ...........................................................................................................94
Update Apps .................................................................................................................................94
FTP Server...........................................................................................................................................94
User Helper..........................................................................................................................................95
Downloads ...........................................................................................................................................96
GAC2500 WEB UI FEATURES ....................................................................................97
Accessing GAC2500 Web GUI............................................................................................................97
Saving Changes...................................................................................................................................97
Definitions ............................................................................................................................................97
Toolbar .................................................................................................................................................98
Call Page .............................................................................................................................................98
Making a Call ................................................................................................................................99
Single Incoming Call.....................................................................................................................99
Conference Control.....................................................................................................................100
Contacts Page ...................................................................................................................................101
Contacts......................................................................................................................................101
Groups ........................................................................................................................................103
Blacklist.......................................................................................................................................103
Schedule.....................................................................................................................................104
Call History.........................................................................................................................................105
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GAC2500 User Guide
LDAP..................................................................................................................................................106
FACTORY RESET ......................................................................................................107
Restore to Factory Default via LCD Menu .........................................................................................107
Restore to Factory Default via the Web GUI .....................................................................................108
Reset Via Button ................................................................................................................................108
EXPERIENCING THE GAC2500 APPLICATION PHONE..........................................109
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GAC2500 User Guide
Table of Tables
Table 1: GAC2500 Features in a Glance ....................................................................................................17
Table 2: GAC2500 Technical Specifications ...............................................................................................17
Table 3: Equipment Packaging ...................................................................................................................19
Table 4: GAC2500 Interfaces Explanations ................................................................................................20
Table 5: GAC2500 Status Icons Descriptions.............................................................................................26
Table 6: GAC2500 LED Indicator Descriptions ...........................................................................................28
Table 7: GAC2500 VLAN Configuration Parameters ..................................................................................40
Table 8: GAC2500 LLDP Configuration Parameters...................................................................................40
Table 9: GAC2500 802.1X Mode Parameters.............................................................................................40
Table 10: GAC2500 Add Conference Parameters ......................................................................................61
Table 11: GAC2500 Import Contacts Parameters.......................................................................................69
Table 12: GAC2500 Download Contacts Parameters.................................................................................70
Table 13: GAC2500 Export Contacts Parameters ......................................................................................72
Table 14: GAC2500 Blacklist Settings Parameters.....................................................................................77
Table 15: GAC2500 LDAP Book Parameters .............................................................................................78
Table 16: GAC2500 MOK Settings Parameters..........................................................................................87
Table 17: GAC2500 Users Access Permissions .........................................................................................98
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GAC2500 User Guide
Table of Figures
Figure 1: GAC2500 Package Content ........................................................................................................19
Figure 2: GAC2500 Host Interface..............................................................................................................20
Figure 3: Powering the GAC2500 ...............................................................................................................21
Figure 4: Connecting the GAC2500............................................................................................................21
Figure 5: GAC2500 Slave Mode Screen.....................................................................................................22
Figure 6: Connected to Wrong USB Port....................................................................................................23
Figure 7: GAC2500 Cascade Mode Screen ...............................................................................................23
Figure 8: GAC2500 Select Line Sequence Screen ....................................................................................24
Figure 9: GAC2500 Multi-screens...............................................................................................................26
Figure 10: GAC2500 Soft Keyboard - English Input Method ......................................................................27
Figure 11: GAC2500 English Keyboard - Uppercase .................................................................................28
Figure 12: GAC2500 Finger Gestures on the Touch Screen ......................................................................29
Figure 13: GAC2500 Status Bar - Notifications ..........................................................................................30
Figure 14: GAC2500 Idle Screen Menu......................................................................................................31
Figure 15: GAC2500 Choose Wallpaper.....................................................................................................31
Figure 16 GAC2500 Edit Desktop...............................................................................................................32
Figure 17: GAC2500 Weather Forecast Screen .........................................................................................33
Figure 18: GAC2500 Move Weather Forecast to Desktop .........................................................................33
Figure 19: GAC2500 Remove Weather Forecast from Desktop ................................................................34
Figure 20: GAC2500 Managing Applications ..............................................................................................34
Figure 21: GAC2500 Home Screen ............................................................................................................35
Figure 22: GAC2500 Add Wi-Fi Screen ......................................................................................................37
Figure 23: GAC2500 Bluetooth - Paired Device .........................................................................................38
Figure 24: GAC2500 Bluetooth – Headset Mode .......................................................................................38
Figure 25: GAC2500 Add VPN Files Screen ..............................................................................................39
Figure 26: GAC2500 Registered Account Status .......................................................................................42
Figure 27: GAC2500 Single Incoming Call Screen.....................................................................................45
Figure 28: GAC2500 New Incoming Call Screen .......................................................................................45
Figure 29: Reject Call via SMS ...................................................................................................................46
Figure 30: GAC2500 Single Calling Screen................................................................................................46
Figure 31: GAC2500 Call On Hold Screen .................................................................................................47
Figure 32: GAC2500 Mew - Start Recording ..............................................................................................48
Figure 33: More softkey ..............................................................................................................................48
Figure 34: Call Details.................................................................................................................................49
Figure 35: GAC2500 Mute Call Screen ......................................................................................................49
Figure 36: GAC2500 Transfer - Blind Transfer ...........................................................................................50
Figure 37: GAC2500 Transfer - Attended Transfer .....................................................................................51
Figure 38: Incoming Transferred call notification ........................................................................................51
Figure 39: GAC2500 Call Forward - Select Forward Mode ........................................................................52
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