Grandstream Networks GAC2500 User manual

Audio Conference Phone
Grandstream Networks, Inc.
GAC2500 Audio Conference Phone for AndroidTM
User Guide

Firmware Version 1.0.1.x
GVC2500 User Guide
Page 1 of 88
GAC2500 User Guide
Index
CHANGE LOG .............................................................................................................................................. 9
FIRMWARE VERSION 1.0.1.X.............................................................................................................. 9
WELCOME.................................................................................................................................................. 10
PRODUCT OVERVIEW .............................................................................................................................. 11
FEATURE HIGHTLIGHTS ................................................................................................................... 11
SAFETY COMPLIANCES.................................................................................................................... 12
WARRANTY......................................................................................................................................... 12
INSTALLING GAC2500............................................................................................................................... 13
EQUIPMENT PACKAGE CONTENT................................................................................................... 13
PRODUCT APPEARANCE.................................................................................................................. 13
CONNECTING GAC2500.................................................................................................................... 14
IP MODE....................................................................................................................................... 15
USB SLAVE MODE ...................................................................................................................... 16
DAISY CHAIN MODE................................................................................................................... 16
MOBILE PHONE MODE .............................................................................................................. 17
GETTING TO KNOW GAC2500 ................................................................................................................. 19
DESKTOP MENU ................................................................................................................................ 19
STATUS ICONS................................................................................................................................... 19
USING THE ONSCREEN KEYBOARD............................................................................................... 20
ENGLISH KEYBOARD................................................................................................................. 20
CHINESE KEYBOARD................................................................................................................. 21
NUMBERS AND SYMBOLS......................................................................................................... 21
USING THE LED INDICATOR............................................................................................................. 22
ASSISTIVE TOUCH.................................................................................................................................... 23
USING TOUCHSCREEN..................................................................................................................... 23
SHORTCUT KEYS............................................................................................................................... 23
MANAGING STATUS BAR .................................................................................................................. 24
DESKTOP MENU ................................................................................................................................ 25
EDITING WALLPAPER................................................................................................................. 25
EDIT DESKTOP............................................................................................................................ 26
ADDING AN ITEM TO DESKTOP ................................................................................................ 26
MANAGING DESKTOP APPS AND ITEMS ................................................................................. 27
OPENING AN APP ................................................................................................................ 27
MOVING AN APP .................................................................................................................. 27
REMOVING AN APP ............................................................................................................. 28
MANAFERING APPLICATIONS............................................................................................ 29
HOME SCREEN .................................................................................................................................. 30

Firmware Version 1.0.1.x
GVC2500 User Guide
Page 2 of 88
CONNECTING TO NETWORK AND DEVICES ......................................................................................... 32
NETWORK........................................................................................................................................... 32
ETHERNET.......................................................................................................................................... 32
WI-FI .................................................................................................................................................... 32
TURNING WI-FI ON OR OFF ...................................................................................................... 33
BLUETOOTH....................................................................................................................................... 33
TURNING BLUETOOTH ON OR OFF ......................................................................................... 33
PAIRING GAC2500 WITH A BLUETOOTH DEVICE.................................................................... 34
CONNECTING TO A BLUETOOTH DEVICE ............................................................................... 34
SENDING FILES VIA BLUETOOTH............................................................................................. 35
VPN SETTINGS................................................................................................................................... 35
VLAN SETTINGS................................................................................................................................. 36
LLDP SETTINGS................................................................................................................................. 36
802.1X MODE...................................................................................................................................... 37
MAKING PHONE CALLS............................................................................................................................ 38
ACCOUNT ........................................................................................................................................... 38
MAKING A CALL.................................................................................................................................. 38
DIRECT DIALING ......................................................................................................................... 38
REDIAL......................................................................................................................................... 38
DIALING A NUMBER VIA CONTACT........................................................................................... 39
DIALING A NUMBER VIA CALL HISTORY .................................................................................. 39
DIRECT IP CALL .......................................................................................................................... 39
PAGING/INTERCOM.................................................................................................................... 40
ANSWERING A CALL.......................................................................................................................... 40
CALL MANAGEMENT .................................................................................................................. 41
CALL HOLD AND CALL RESUME ...................................................................................................... 41
CALL HOLD.................................................................................................................................. 41
RESUME TO CALL ...................................................................................................................... 42
CALL RECORD.................................................................................................................................... 43
CALL TRANSFER................................................................................................................................ 44
BLIND TRANSFER....................................................................................................................... 44
ATTENDED TRANSFER .............................................................................................................. 45
CALL TRANSFER ................................................................................................................. 46
CALL FORWARD .................................................................................................................. 46
DND (DO NOT DISTURB)................................................................................................................... 48
MISSED CALL ..................................................................................................................................... 49
CALL FORWARD................................................................................................................................. 49
SET ON LCD ................................................................................................................................ 49
SET FROM WEB GUI................................................................................................................... 49
7-WAY CONFERENCE........................................................................................................................ 49
INITIATING CONFERENCE......................................................................................................... 49

Firmware Version 1.0.1.x
GVC2500 User Guide
Page 3 of 88
CONFERENCE MANAGEMENT.................................................................................................. 52
INVITE MEMBERS TO CONFERENCE ............................................................................... 53
REMOVING MEMBER FROM CONFERENCE .................................................................... 53
THIRD PARTY APPLICATIONS ................................................................................................... 53
END CONFERENCE.................................................................................................................... 53
SCHEDULE ......................................................................................................................................... 54
VIEW CONFERENCE DETAILS .................................................................................................. 54
ADD SCHEDULED CONFERENCE............................................................................................. 55
EDIT SCHEDULED CONFERENCE ............................................................................................ 56
RESCHEDULE CONFERENCE................................................................................................... 56
DELETE SCHEDULED CONFERENCE ...................................................................................... 56
VOICEMAIL ......................................................................................................................................... 58
APPLICATIONS .......................................................................................................................................... 59
CONTACTS.......................................................................................................................................... 59
LOCAL CONTACTS...................................................................................................................... 59
ADD CONTACT ............................................................................................................................ 60
ADD SINGLE CONTACT ...................................................................................................... 60
BATCH IMPORT CONTACTS............................................................................................... 60
SEARCH CONTACTS........................................................................................................... 63
MANAGE CONTACTS.................................................................................................................. 63
DELETE CONTACT .............................................................................................................. 63
EXPORT CONTACTS ........................................................................................................... 63
SEND CONTACTS................................................................................................................ 64
CONTACTS STORAGE STATUS.......................................................................................... 64
ADD GOOGLE ACCOUNT........................................................................................................... 65
GROUPS ...................................................................................................................................... 67
ADD NEW GROUP ............................................................................................................... 67
CALL GROUPS ..................................................................................................................... 68
DELETE GROUP .................................................................................................................. 68
BLACKLIST.......................................................................................................................................... 68
LDAP.................................................................................................................................................... 70
BS CONTACTS.................................................................................................................................... 73
CALL HISTORY ................................................................................................................................... 73
ADD CONTACT FROM CALL HISTORY...................................................................................... 74
DELETE CALL HISTORY............................................................................................................. 75
CONFERENCE SCHEDULE VIA CALL HISTORY ...................................................................... 75
MPK ..................................................................................................................................................... 75
EVENR LIST URL................................................................................................................................ 76
FILEMANAGER ................................................................................................................................... 77
COPY FILE ................................................................................................................................... 77
SEND FILE ................................................................................................................................... 77

Firmware Version 1.0.1.x
GVC2500 User Guide
Page 4 of 88
DELETE FILE ............................................................................................................................... 77
RENAME FILE.............................................................................................................................. 77
RECORDER ........................................................................................................................................ 78
NORMAL RECORDER................................................................................................................. 78
CALL RECORDER ....................................................................................................................... 79
RECORDER CONFIGURATION .................................................................................................. 80
DIAGNOSIS......................................................................................................................................... 81
BROWSER .......................................................................................................................................... 81
GS MARKET ............................................................................................................................................... 82
SEARCH APPS.................................................................................................................................... 82
DOWNLOAD AND INSTALL APPS...................................................................................................... 82
UPDATE APPS .................................................................................................................................... 82
GAC2500 WEB UI FEATURES................................................................................................................... 83
ACCESSING GAC2500 WEB GUI ...................................................................................................... 83
SAVING CHANGES............................................................................................................................. 83
DEFINITIONS ...................................................................................................................................... 83
CALL PAGE ......................................................................................................................................... 84
MAKING A CALL........................................................................................................................... 85
CONFERENCE CONTROL.......................................................................................................... 85
CONTACTS PAGE............................................................................................................................... 85
CONTACTS .................................................................................................................................. 85
GROUPS ...................................................................................................................................... 85
SCHEDULE .................................................................................................................................. 86
CALL HISTORY............................................................................................................................ 86
EXPERIENCING GAC2500 ........................................................................................................................ 87

Firmware Version 1.0.1.x
GVC2500 User Guide
Page 5 of 88
Table of Tables
GAC2500 User Guide
Table 1 GAC2500 Technical Specifications .............................................................................................. 11
Table 2 GAC2500 Package List ............................................................................................................... 13
Table 3 GAC2500 Interfaces Explanations............................................................................................... 13
Table 4 GAC2500 Status Icons Descriptions............................................................................................ 19
Table 5 GAC2500 LED Indicator Descriptions ......................................................................................... 22
Table 6 GAC2500 VPN File Parameters .................................................................................................. 35
Table 7 GAC2500 VLAN Configuration Parameters ................................................................................ 36
Table 8 GAC2500 LLDP Configuration Parameters................................................................................. 36
Table 9 GAC2500 802.1X Mode Parameters........................................................................................... 37
Table 10 GAC2500 Download Contacts Parameters ............................................................................... 63
Table 11 GAC2500 Export Contacts Parameters ..................................................................................... 64
Table 12 GAC2500 Blacklist Settings Parameters ................................................................................... 69
Table 13 GAC2500 LDAP Book Parameters............................................................................................ 71
Table 14 GAC2500 Users Access Permissions........................................................................................ 84

Firmware Version 1.0.1.x
GVC2500 User Guide
Page 6 of 88
Table of Figures
GAC2500 User Guide
Figure 1 GAC2500 Host Interfaces .......................................................................................................... 13
Figure 2 GAC2500 Connection Mode ...................................................................................................... 15
Figure 3 GAC2500 Slave Mode Screen................................................................................................... 16
Figure 4 GAC2500 Daisy Chain Mode Screen ........................................................................................ 16
Figure 5 GAC2500 Select line Screen ..................................................................................................... 17
Figure 6 GAC2500 Multi-screens ........................................................................................................... 19
Figure 7 GAC2500 Soft Keyboard - English Input Method ...................................................................... 21
Figure 8 GAC2500 English Keyboard-Uppercase .................................................................................. 21
Figure 9 GAC2500 Chinese Keyboard-Google Pinyin Method .............................................................. 21
Figure 10 GAC2500 Soft Keyboard-Symbols and Numbers.................................................................... 21
Figure 11 GAC2500 Soft Keyboard-More Symbols and Numbers........................................................... 21
Figure 12 GAC2500 Finger Gestures ..................................................................................................... 23
Figure 13 GAC2500 Open Status Bar ...................................................................................................... 24
Figure 14 GAC2500 Status Bar-Notification............................................................................................. 24
Figure 15 GAC2500 Idle Screen Menu .................................................................................................... 25
Figure 16 GAC2500 Choose Wallpaper................................................................................................... 26
Figure 17 GAC2500 Weather Forecast Screen ....................................................................................... 27
Figure 18 GAC2500 Move Weather Forecast to Desktop........................................................................ 28
Figure 19 GAC2500 Remove Weather Forecast from Desktop............................................................... 29
Figure 20 GAC2500 Managing Applications ............................................................................................ 30
Figure 21 GAC2500 Home Screen .......................................................................................................... 31
Figure 22 GAC2500 Add Wi-Fi Screen ................................................................................................... 33
Figure 23 GAC2500 Bluetooth - Paired Device ....................................................................................... 34
Figure 24 GAC2500 Add VPN Files Screen............................................................................................. 35
Figure 25 GAC2500 VPN Validation Screen .......................................................................................... 35
Figure 26 GAC2500 Registered Account Status ...................................................................................... 38
Figure 27 GAC2500 Single Incoming Call Screen ................................................................................. 40
Figure 28 GAC2500 New Incoming Call Screen .................................................................................... 41
Figure 29 GAC2500 Single Incoming Call Screen ................................................................................... 42
Figure 30 GAC2500 Call On Hold Screen................................................................................................ 43
Figure 31 GAC2500 More-Start Recording .............................................................................................. 44
Figure 32 GAC2500 Transfer-Blind Transfer............................................................................................ 45
Figure 33 GAC2500 Transfer-Attended Transfer ..................................................................................... 46
Figure 34 GAC2500 Call Forward-Select Forward Mode ........................................................................ 47
Figure 35 GAC2500 Call Forward-Transferring ....................................................................................... 48
Figure 36 GAC2500 Call Forward-Split.................................................................................................... 48
Figure 37 GAC2500 Call Forward Mode On Web GUI .......................................................................... 49
Figure 38 GAC2500 Manually Add Numbers To Conference................................................................... 50
Figure 39 GAC2500 Add Party To Conference ........................................................................................ 51

Firmware Version 1.0.1.x
GVC2500 User Guide
Page 7 of 88
Figure 40 GAC2500 3-Way Conference .................................................................................................. 52
Figure 41 GAC2500 Schedule Screen..................................................................................................... 54
Figure 42 GAC2500 Conference Details Screen ..................................................................................... 55
Figure 43 GAC2500 Add Conference Screen .......................................................................................... 55
Figure 44 GAC2500 Delete Conference Screen...................................................................................... 57
Figure 45 GAC2500 Edit Conferences Screen ........................................................................................ 57
Figure 46 GAC2500 Voice Mail Application.............................................................................................. 58
Figure 47 GAC2500 Local Contacts Screnn ............................................................................................ 59
Figure 48 GAC2500 Add New Contact Screen ........................................................................................ 60
Figure 49 GAC2500 Import Contacts Screen........................................................................................... 61
Figure 50 GAC2500 Import Contacts Parameters ................................................................................... 61
Figure 51 GAC2500 Download Contacts Screen..................................................................................... 62
Figure 52 GAC2500 Export Contacts Screen ......................................................................................... 64
Figure 53 GAC2500 Contacts Status Screen........................................................................................... 65
Figure 54 GAC2500 Account-Sync Interface ........................................................................................... 65
Figure 55 GAC2500 Add Google Account-Wizard 1 ................................................................................ 66
Figure 56 GAC2500 Add Google Account-Wizard 2 ................................................................................ 66
Figure 57 GAC2500 Groups Screen ........................................................................................................ 67
Figure 58 GAC2500 Add Group Screen................................................................................................... 67
Figure 59 GAC2500 Dial Group Members Screen................................................................................... 68
Figure 60 GAC2500 Edit Groups Screen................................................................................................. 68
Figure 61 GAC2500 Blacklist Screen....................................................................................................... 69
Figure 62 GAC2500 LDAP Book Screen ................................................................................................. 70
Figure 63 GAC2500 LDAP Settings ......................................................................................................... 71
Figure 64 GAC2500 Web GUI Maintenance-LDAP Book ........................................................................ 72
Figure 65 GAC2500 Add LDAP Contact To Local .................................................................................... 73
Figure 66 GAC2500 Call History Screen ................................................................................................ 74
Figure 67 GAC2500 Call History Details .............................................................................................. 74
Figure 68 GAC2500 Add MPK Number.................................................................................................... 75
Figure 69 GAC2500 MPK Number List .................................................................................................... 76
Figure 70 GAC2500 Add Number from Contacts..................................................................................... 76
Figure 71 GAC2500 MPK Number Screen .............................................................................................. 76
Figure 72 GAC2500 Recorder Screen ..................................................................................................... 78
Figure 73 GAC2500 Normal Recorder..................................................................................................... 78
Figure 74 GAC2500 Normal Record-Recording ...................................................................................... 79
Figure 75 GAC2500 Call Recordings....................................................................................................... 80
Figure 76 GAC2500 Recorder Settings Screen ....................................................................................... 81
Figure 77 GAC2500 GS Market ............................................................................................................. 82
Figure 78 GAC2500 Web GUI-Login........................................................................................................ 83
Figure 79 GAC2500 Web UI Tool Bar ...................................................................................................... 84
Figure 80 GAC2500 Web UI-Call ............................................................................................................. 84

Firmware Version 1.0.1.x
GVC2500 User Guide
Page 8 of 88
Figure 81 GAC2500 Web UI-Conference Control.................................................................................... 85
Figure 82 GAC2500 Web UI-Contacts..................................................................................................... 85
Figure 83 GAC2500 Web UI-Groups........................................................................................................ 85
Figure 84 GAC2500 Web Page-Schedule ............................................................................................... 86
Figure 85 GAC2500 Web UI-Call History................................................................................................. 86

Firmware Version 1.0.1.x
GVC2500 User Guide
Page 9 of 88
CHANGE LOG
This section documents significant changes from previous versions of GAC2500 user manuals. Only
major new features or major document updates are listed here. Minor updates for corrections or editing
are not documented here.
FIRMWARE VERSION 1.0.1.X
This is the initial version.