Grandstream Networks GAC2500 User manual

Grandstream Networks, Inc.
GAC2500 Audio Conference Phone for AndroidTM
User Guide
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Firmware Version 1.0.1.18
GVC2500 User Guide
Page 1 of 98
GAC2500 User Guide
Index
CHANGE LOG ..............................................................................................................................................9
FIRMWARE VERSION 1.0.1.18............................................................................................................9
FIRMWARE VERSION 1.0.1.6..............................................................................................................9
WELCOME..................................................................................................................................................10
PRODUCT OVERVIEW..............................................................................................................................12
FEATURE HIGHTLIGHTS...................................................................................................................12
SAFETY COMPLIANCES....................................................................................................................13
WARRANTY.........................................................................................................................................13
INSTALLING GAC2500...............................................................................................................................14
EQUIPMENT PACKAGE CONTENT...................................................................................................14
PRODUCT APPEARANCE..................................................................................................................14
CONNECTING GAC2500....................................................................................................................15
IP MODE.......................................................................................................................................16
USB SLAVE MODE ......................................................................................................................17
CASCADE MODE.........................................................................................................................17
MOBILE PHONE MODE ..............................................................................................................18
GETTING TO KNOW GAC2500 .................................................................................................................20
DESKTOP............................................................................................................................................20
STATUS ICONS...................................................................................................................................20
USING THE ONSCREEN KEYBOARD...............................................................................................21
ENGLISH KEYBOARD.................................................................................................................21
CHINESE KEYBOARD.................................................................................................................22
NUMBERS AND SYMBOLS.........................................................................................................22
USING THE LED INDICATOR.............................................................................................................23
ASSISTIVE TOUCH....................................................................................................................................24
USING TOUCHSCREEN.....................................................................................................................24
SHORTCUT KEYS...............................................................................................................................25
MANAGING STATUS BAR ..................................................................................................................25
DESKTOP MENU ................................................................................................................................26
EDIT WALLPAPER.......................................................................................................................26
EDIT DESKTOP............................................................................................................................27
ADDING AN ITEM TO DESKTOP................................................................................................27
MANAGING DESKTOP APPS AND ITEMS.................................................................................28
OPENING AN APP................................................................................................................28
MOVING AN APP..................................................................................................................28
REMOVING AN APP.............................................................................................................29
MANAGING APPLICATIONS...............................................................................................................29
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Firmware Version 1.0.1.18
GVC2500 User Guide
Page 2 of 98
HOME SCREEN ..................................................................................................................................30
CONNECTING TO NETWORK AND DEVICES .........................................................................................32
NETWORK...........................................................................................................................................32
ETHERNET..........................................................................................................................................32
WI-FI ....................................................................................................................................................32
TURNING WI-FI ON OR OFF ......................................................................................................33
BLUETOOTH.......................................................................................................................................33
TURNING BLUETOOTH ON OR OFF .........................................................................................33
PAIRING GAC2500 WITH A BLUETOOTH DEVICE....................................................................33
CONNECTING TO A BLUETOOTH DEVICE...............................................................................34
SENDING FILES VIA BLUETOOTH.............................................................................................35
VPN SETTINGS...................................................................................................................................35
VLAN SETTINGS.................................................................................................................................37
LLDP SETTINGS.................................................................................................................................37
802.1X MODE......................................................................................................................................37
MAKING PHONE CALLS............................................................................................................................39
ACCOUNT ...........................................................................................................................................39
MAKING A CALL..................................................................................................................................39
DIRECT DIALING.........................................................................................................................39
REDIAL..................................................................................................................................40
DIALING A NUMBER VIA CONTACT....................................................................................40
DIALING A NUMBER VIA CALL HISTORY...........................................................................40
DIRECT IP CALL...................................................................................................................40
PAGING/INTERCOM.............................................................................................................41
ANSWERING A CALL...................................................................................................................41
REJECT CALL VIA SMS ..............................................................................................................42
CALL MANAGEMENT..................................................................................................................42
CALL HOLD AND CALL RESUME........................................................................................43
CALL RECORD.....................................................................................................................44
MUTE ....................................................................................................................................45
CALL TRANSFER.........................................................................................................................45
BLIND TRANSFER................................................................................................................45
ATTENDED TRANSFER.......................................................................................................46
DND (DO NOT DISTURB)...................................................................................................................48
MISSED CALL .....................................................................................................................................49
CALL FORWARD.................................................................................................................................49
SET ON LCD ................................................................................................................................49
SET FROM WEB GUI...................................................................................................................50
7-WAY CONFERENCE........................................................................................................................50
INITIATING CONFERENCE.........................................................................................................50
CONFERENCE MANAGEMENT..................................................................................................52
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Firmware Version 1.0.1.18
GVC2500 User Guide
Page 3 of 98
INVITE MEMBERS TO CONFERENCE ...............................................................................53
REMOVING MEMBER FROM CONFERENCE....................................................................54
THIRD PARTY APPLICATIONS............................................................................................54
END CONFERENCE....................................................................................................................54
SCHEDULE CONFERENCE...............................................................................................................54
VIEW CONFERENCE DETAILS ..................................................................................................55
ADD SCHEDULED CONFERENCE.............................................................................................55
EDIT SCHEDULED CONFERENCE............................................................................................57
RESCHEDULE CONFERENCE...................................................................................................57
DELETE SCHEDULED CONFERENCE......................................................................................57
DELETE HISTORY CONFERENCE.............................................................................................58
VOICEMAIL .........................................................................................................................................59
APPLICATIONS ..........................................................................................................................................61
CONTACTS..........................................................................................................................................61
LOCAL CONTACTS......................................................................................................................61
ADD CONTACT.....................................................................................................................62
SEARCH CONTACTS...........................................................................................................65
MANAGE CONTACTS ..........................................................................................................65
GROUPS ......................................................................................................................................68
ADD NEW GROUP...............................................................................................................68
CALL GROUPS.....................................................................................................................69
DELETE GROUP ..................................................................................................................70
BLACKLIST ..................................................................................................................................70
LDAP ............................................................................................................................................72
CALL HISTORY ...................................................................................................................................75
ADD CONTACT FROM CALL HISTORY......................................................................................76
DELETE CALL HISTORY.............................................................................................................76
SCHEDULE CONFERENCE VIA CALL HISTORY......................................................................76
INTERCEPTED HISTORY ...........................................................................................................77
MPK .....................................................................................................................................................78
EVENR LIST URL.........................................................................................................................79
MPK SETTINGS...........................................................................................................................80
NOTICES.............................................................................................................................................81
VIEW NOTICES............................................................................................................................81
DELETE NOTICES.......................................................................................................................81
NOTICES SETTINGS...................................................................................................................82
FILE MANAGER ..................................................................................................................................82
COPY FILE...................................................................................................................................83
SEND FILE ...................................................................................................................................83
DELETE FILE ...............................................................................................................................83
RENAME FILE..............................................................................................................................83
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Firmware Version 1.0.1.18
GVC2500 User Guide
Page 4 of 98
RECORDER ........................................................................................................................................84
NORMAL RECORDER.................................................................................................................84
CALL RECORDER .......................................................................................................................85
RECORDER SETTINGS..............................................................................................................85
DIAGNOSIS.........................................................................................................................................86
BROWSER ..........................................................................................................................................86
GS MARKET...............................................................................................................................................87
SEARCH APPS....................................................................................................................................87
DOWNLOAD AND INSTALLAPPS......................................................................................................87
UPDATE APPS ....................................................................................................................................87
GAC2500 WEB UI FEATURES...................................................................................................................88
ACCESSING GAC2500 WEB GUI ......................................................................................................88
SAVING CHANGES.............................................................................................................................88
DEFINITIONS ......................................................................................................................................89
CALL PAGE .........................................................................................................................................90
MAKING A CALL...........................................................................................................................90
SINGLE INCOMING CALL...........................................................................................................91
CONFERENCE CONTROL..........................................................................................................91
CONTACTS PAGE...............................................................................................................................92
CONTACTS..................................................................................................................................92
CONTACTS...........................................................................................................................92
GROUPS...............................................................................................................................94
BLACKLIST...........................................................................................................................94
SCHEDULE ..................................................................................................................................95
UPCOMING CONFERENCE ................................................................................................95
HISTORY CONFERENCE ....................................................................................................95
CALL HISTORY............................................................................................................................96
LDAP ............................................................................................................................................97
EXPERIENCING GAC2500........................................................................................................................98
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Firmware Version 1.0.1.18
GVC2500 User Guide
Page 5 of 98
Table of Tables
GAC2500 User Guide
Table 1 GAC2500 Technical Specifications.................................................................................................12
Table 2 GAC2500 Package List..................................................................................................................14
Table 3 GAC2500 Interfaces Explanations.................................................................................................15
Table 4 GAC2500 Status Icons Descriptions ..............................................................................................20
Table 5 GAC2500 LED Indicator Descriptions............................................................................................23
Table 6 GAC2500 VPN File Parameters.....................................................................................................36
Table 7 GAC2500 VLAN Configuration Parameters...................................................................................37
Table 8 GAC2500 LLDP Configuration Parameters....................................................................................37
Table 9 GAC2500 802.1X Mode Parameters..............................................................................................38
Table 10 GAC2500 Import Contacts Parameters........................................................................................64
Table 11 GAC2500 Download Contacts Parameters..................................................................................65
Table 12 GAC2500 Export Contacts Parameters .......................................................................................66
Table 13 GAC2500 Blacklist Settings Parameters......................................................................................71
Table 14 GAC2500 LDAP Book Parameters ..............................................................................................73
Table 15 GAC2500 MPK Settings Parameters...........................................................................................80
Table 16 GAC2500 Users Access Permissions..........................................................................................89
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Firmware Version 1.0.1.18
GVC2500 User Guide
Page 6 of 98
Table of Figures
GAC2500 User Guide
Figure 1 GAC2500 Host Interfaces.............................................................................................................14
Figure 2 GAC2500 Connection Mode.........................................................................................................16
Figure 3 GAC2500 Slave Mode Screen......................................................................................................17
Figure 4 GAC2500 Cascade Mode Screen ................................................................................................18
Figure 5 GAC2500 Select line Sequence Screen.......................................................................................19
Figure 6 GAC2500 Multi-screens................................................................................................................20
Figure 7 GAC2500 Soft Keyboard - English Input Method.........................................................................22
Figure 8 GAC2500 English Keyboard - Uppercase....................................................................................22
Figure 9 GAC2500 Chinese Keyboard - Google Pinyin Method.................................................................22
Figure 10 GAC2500 Soft Keyboard - Symbols and Numbers ....................................................................22
Figure 11 GAC2500 Soft Keyboard - More Symbols and Numbers ...........................................................23
Figure 12 GAC2500 Finger Gestures .........................................................................................................24
Figure 13 GAC2500 Status Bar - Notifications............................................................................................25
Figure 14 GAC2500 Idle Screen Menu.......................................................................................................26
Figure 15 GAC2500 Choose Wallpaper......................................................................................................26
Figure 16 GAC2500 Edit Desktop...............................................................................................................27
Figure 17 GAC2500 Weather Forecast Screen..........................................................................................28
Figure 18 GAC2500 Move Weather Forecast to Desktop ..........................................................................29
Figure 19 GAC2500 Remove Weather Forecast from Desktop .................................................................29
Figure 20 GAC2500 Managing Applications...............................................................................................30
Figure 21 GAC2500 Home Screen.............................................................................................................30
Figure 22 GAC2500 Add Wi-Fi Screen.......................................................................................................33
Figure 23 GAC2500 Bluetooth - Paired Device..........................................................................................34
Figure 24 GAC2500 Bluetooth - Paired Device..........................................................................................35
Figure 25 GAC2500 Add VPN Files Screen ...............................................................................................36
Figure 26 GAC2500 Registered Account Status.........................................................................................39
Figure 27 GAC2500 Single Incoming Call Screen......................................................................................41
Figure 28 GAC2500 New Incoming Call Screen.........................................................................................42
Figure 29 GAC2500 Single Incoming Call Screen......................................................................................43
Figure 30 GAC2500 Call On Hold Screen..................................................................................................44
Figure 31 GAC2500 More - Start Recording...............................................................................................44
Figure 32 GAC2500 Mute Call Screen .......................................................................................................45
Figure 33 GAC2500 Transfer - Blind Transfer ............................................................................................46
Figure 34 GAC2500 Transfer - Attended Transfer......................................................................................47
Figure 35 GAC2500 Call Forward - Select Forward Mode.........................................................................47
Figure 36 GAC2500 Call Forward - Transferring........................................................................................48
Figure 37 GAC2500 Call Forward - Split.....................................................................................................48
Figure 38 GAC2500 Call Forward Type Setting Screen.............................................................................49
Figure 39 GAC2500 Call Forward Mode On Web GUI...............................................................................50
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Firmware Version 1.0.1.18
GVC2500 User Guide
Page 7 of 98
Figure 40 GAC2500 Conference Screen....................................................................................................51
Figure 41 GAC2500 Add Party To Conference...........................................................................................51
Figure 42 GAC2500 3-Way Conference.....................................................................................................52
Figure 43 GAC2500 Conference-More.......................................................................................................53
Figure 44 GAC2500 Schedule Screen........................................................................................................55
Figure 45 GAC2500 Conference Details Screen........................................................................................55
Figure 46 GAC2500 Add Conference Screen.............................................................................................56
Figure 47 GAC2500 Delete Scheduled Conference Screen ......................................................................57
Figure 48 GAC2500 Delete History Conference Screen ............................................................................58
Figure 49 GAC2500 Batch Delete History Conference Screen..................................................................59
Figure 50 GAC2500 Voice Mail Application ................................................................................................60
Figure 51 GAC2500 Contacts Screen ........................................................................................................61
Figure 52 GAC2500 Local Contacts Screnn...............................................................................................62
Figure 53 GAC2500 Add New Contact Screen...........................................................................................63
Figure 54 GAC2500 Import Contacts Parameters Screen .........................................................................63
Figure 55 GAC2500 Download Contacts Screen .......................................................................................64
Figure 56 GAC2500 Export Contacts Screen.............................................................................................66
Figure 57 GAC2500 Contacts Storage Status Screen................................................................................67
Figure 58 GAC2500 Add Google Account - Wizard 1.................................................................................67
Figure 59 GAC2500 Add Google Account - Wizard 2.................................................................................68
Figure 60 GAC2500 Groups Screen...........................................................................................................68
Figure 61 GAC2500 Add Group Screen .....................................................................................................69
Figure 62 GAC2500 Dial Group Members Screen .....................................................................................69
Figure 63 GAC2500 Edit Groups Screen....................................................................................................70
Figure 64 GAC2500 Blacklist Screen .........................................................................................................70
Figure 65 GAC2500 Manual Add Blacklist Screen .....................................................................................71
Figure 66 GAC2500 Blacklist Settings Screen ...........................................................................................71
Figure 67 GAC2500 LDAP Book Screen....................................................................................................72
Figure 68 GAC2500 LDAP Settings............................................................................................................72
Figure 69 GAC2500 Web GUI Maintenance - LDAP Book.........................................................................74
Figure 70 GAC2500 Add LDAP Contact To Local.......................................................................................74
Figure 71 GAC2500 Call History Screen ....................................................................................................75
Figure 72 GAC2500 Call History Details.....................................................................................................75
Figure 73 GAC2500 Add Contact screen....................................................................................................76
Figure 74 GAC2500 Conference Call History Screen ................................................................................77
Figure 75 GAC2500 Intercepted History Screen ........................................................................................77
Figure 76 GAC2500 Add MPK Number......................................................................................................78
Figure 77 GAC2500 MPK Number List.......................................................................................................78
Figure 78 GAC2500 Add Number from Contacts........................................................................................79
Figure 79 GAC2500 MPK Number Screen.................................................................................................79
Figure 80 GAC2500 MPK Number Screen.................................................................................................80
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Firmware Version 1.0.1.18
GVC2500 User Guide
Page 8 of 98
Figure 81 GAC2500 MPK Settings Screen.................................................................................................80
Figure 82 GAC2500 Notices Screen...........................................................................................................81
Figure 83 GAC2500 View Notices ..............................................................................................................81
Figure 84 GAC2500 Notices Setting Screen ..............................................................................................82
Figure 85 GAC2500 Incoming Call Screen.................................................................................................82
Figure 86 GAC2500 Normal Recorder........................................................................................................84
Figure 87 GAC2500 Normal Record-Recording.........................................................................................85
Figure 88 GAC2500 Call Recordings..........................................................................................................85
Figure 89 GAC2500 Recorder Settings Screen..........................................................................................86
Figure 90 GAC2500 Web GUI - Login ........................................................................................................88
Figure 91 GAC2500 Web UI Tool Bar.........................................................................................................89
Figure 92 GAC2500 Web UI - Call..............................................................................................................90
Figure 93 GAC2500 Web UI - Single Incoming Call...................................................................................91
Figure 94 GAC2500 Web UI - Minimize Call Screen..................................................................................91
Figure 95 GAC2500 Web UI - Conference Control.....................................................................................92
Figure 96 GAC2500 Web UI - Minimize Conference Screen .....................................................................92
Figure 97 GAC2500 Web UI - Contacts......................................................................................................93
Figure 98 GAC2500 Web UI –Groups .......................................................................................................94
Figure 99 GAC2500 Web Page - Blacklist..................................................................................................94
Figure 100 GAC2500 Web Page - Upcoming Conference.........................................................................95
Figure 101 GAC2500 Web Page - History Conference..............................................................................96
Figure 102 GAC2500 Web UI - Call History ...............................................................................................96
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Firmware Version 1.0.1.18
GVC2500 User Guide
Page 9 of 98
CHANGE LOG
This section documents significant changes from previous versions of GAC2500 user manuals. Only
major new features or major document updates are listed here. Minor updates for corrections or editing
are not documented here.
FIRMWARE VERSION 1.0.1.18
Increase call history to 2000 entries
Update the screenshots
Add cycle conference
Update the chapter of third party application
FIRMWARE VERSION 1.0.1.6
This is the initial version.
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