Grandstream Networks GSC361X Series User manual

Grandstream Networks, Inc.
GSC361X Series
FHD Infrared Weatherproof, IP Dome/Box Camera
User Manual
GSC3610
GSC3615

GSC36XX Series User Manual
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COPYRIGHT
©2020 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this guide is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe, and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this guide, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with devices as it may cause damage to the products and void
the manufacturer warranty.

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FCC Caution
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.

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GNU GPL INFORMATION
GSC3610/GSC3615 firmware contains third-party software licensed under the GNU General Public License
(GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General
Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/sites/default/files/Resources/GSC361X_gpl.zip

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Table of Contents
DOCUMENT PURPOSE .................................................................................................9
CHANGE LOG..............................................................................................................10
Firmware Version 1.0.1.3 ........................................................................................................................10
WELCOME ................................................................................................................... 11
PRODUCT OVERVIEW ................................................................................................12
Feature Highlights ...................................................................................................................................12
GSC3610/GSC3615 Technical Specifications.........................................................................................12
GETTING STARTED.....................................................................................................14
Equipment Packaging..............................................................................................................................14
Powering and Connecting the GSC361X................................................................................................15
Option A (Recommended) ...................................................................................................................15
Option B ...............................................................................................................................................15
HARDWARE INSTALLATION ......................................................................................16
Mounting GSC3610.................................................................................................................................16
Mounting GSC3615.................................................................................................................................17
GSC361X APPLICATION SCENARIOS .......................................................................18
LAN without Internet................................................................................................................................18
LAN with Internet.....................................................................................................................................19
Application Peripheral Connection ..........................................................................................................20
GSC3610/GSC3615 WEB GUI .....................................................................................21
UPnP....................................................................................................................................................21
GS Search ...........................................................................................................................................21
Web GUI Settings....................................................................................................................................23
GSC361X SETTINGS ...................................................................................................25
Live View Page........................................................................................................................................25
System Settings.......................................................................................................................................26

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Date & Time Settings...........................................................................................................................26
Network Settings..................................................................................................................................26
Access Settings ...................................................................................................................................28
User Management ...............................................................................................................................32
Account....................................................................................................................................................33
Account 1 - 4........................................................................................................................................33
Phone Settings ........................................................................................................................................37
Phone Settings.....................................................................................................................................37
Account [1-4] White List.......................................................................................................................39
Video & Audio Settings ............................................................................................................................39
Video Settings......................................................................................................................................40
OSD Settings .......................................................................................................................................41
CMOS Settings ....................................................................................................................................42
Audio Settings......................................................................................................................................43
Privacy Masks......................................................................................................................................44
Alarm Settings .........................................................................................................................................44
Alarm Events Config ............................................................................................................................44
Alarm Schedule Settings .....................................................................................................................46
Alarm Action Settings...........................................................................................................................47
Alarm Phone List..................................................................................................................................48
Email & FTP Settings ..............................................................................................................................49
Email Settings......................................................................................................................................49
FTP & Center Storage .........................................................................................................................50
Maintenance Settings..............................................................................................................................51
Upgrade ...............................................................................................................................................51
Reboot & Reset....................................................................................................................................54
Debug Log ...........................................................................................................................................54
Data Maintenance................................................................................................................................54
Event Notification.................................................................................................................................55
Certificates ...........................................................................................................................................56
Status.......................................................................................................................................................57
Account Status.....................................................................................................................................57
System Info ..........................................................................................................................................58
Network Info.........................................................................................................................................59
EXPERIENCING THE GSC3610/GSC3615..................................................................60

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Table of Tables
Table 1: GSC3610/GSC3615 Features in a Glance ...................................................................................12
Table 2: GSC3610/GSC3615 Technical Specifications ..............................................................................12
Table 3: Equipment Packaging ...................................................................................................................14
Table 4: GSC3610/GSC3615 WEB GUI Sections ......................................................................................23
Table 5: Date & Time...................................................................................................................................26
Table 6: Basic Settings................................................................................................................................27
Table 7: Access Settings .............................................................................................................................29
Table 8: User Management.........................................................................................................................32
Table 9: SIP Account Basic & Advanced Settings.......................................................................................34
Table 10: Phone Settings ............................................................................................................................37
Table 11: White List .....................................................................................................................................39
Table 12: Video Settings .............................................................................................................................40
Table 13: OSD Settings...............................................................................................................................42
Table 14: CMOS Settings............................................................................................................................43
Table 15: Audio Settings..............................................................................................................................43
Table 16: Motion Detection..........................................................................................................................45
Table 17: Alarm Actions...............................................................................................................................48
Table 18: Alarm Phone List .........................................................................................................................49
Table 19: Email Settings - SMTP ................................................................................................................49
Table 20: Picture Storage Settings..............................................................................................................50
Table 21: Upgrade.......................................................................................................................................53
Table 22: Reset & Reboot ...........................................................................................................................54
Table 23 : Log Manager Settings ................................................................................................................56
Table 24: System Info..................................................................................................................................59
Table 25: Network Info ................................................................................................................................59
Table of Figures
Figure 1: GSC3610/GSC3615 Package Content .......................................................................................14
Figure 2: RJ45 plug installation...................................................................................................................15
Figure 3: Mounting GSC3610 .....................................................................................................................16
Figure 4: Mounting GSC3615 .....................................................................................................................17
Figure 5: GSC3610/GSC3615 Working in LAN ..........................................................................................18
Figure 6: GSC361X working with Internet...................................................................................................19
Figure 7: Application Peripheral Connection for GSC3610/GSC3615........................................................20
Figure 8: GS_Search tool............................................................................................................................22
Figure 9: GSC361X Login Page .................................................................................................................22
Figure 10: GSC3610/GSC3615 Web GUI ..................................................................................................23

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Figure 11: Live View....................................................................................................................................25
Figure 12: Date & Time Page......................................................................................................................26
Figure 13: Basic Settings Page...................................................................................................................27
Figure 14: Access Settings Page ................................................................................................................28
Figure 15: MJPEG Authentication Mode.....................................................................................................30
Figure 16: RTSP steam display using VLC.................................................................................................31
Figure 17: User Management Page............................................................................................................32
Figure 18: Password Recovery Email.........................................................................................................32
Figure 19: SIP Account Settings Page........................................................................................................33
Figure 20: Phone Settings Page .................................................................................................................37
Figure 21: White List Page..........................................................................................................................39
Figure 22: Video Settings Page ..................................................................................................................40
Figure 23: OSD Settings Page....................................................................................................................42
Figure 24: CMOS Settings Page.................................................................................................................42
Figure 25: Audio Settings Page ..................................................................................................................43
Figure 26: Privacy Masks Configuration Page............................................................................................44
Figure 27: Events Page...............................................................................................................................45
Figure 28: Region Config ............................................................................................................................45
Figure 29: Alarm Schedule..........................................................................................................................46
Figure 30: Edit Schedule.............................................................................................................................47
Figure 31: Alarm Action ...............................................................................................................................47
Figure 32: Edit Alarm Action........................................................................................................................48
Figure 33: Alarm Phone List........................................................................................................................48
Figure 34: Email Settings - SMTP Page .....................................................................................................49
Figure 35: Picture Storage Settings ............................................................................................................51
Figure 36: Upgrade Page............................................................................................................................52
Figure 37: Reset & Reboot Page ................................................................................................................54
Figure 38: Debug Log Page........................................................................................................................54
Figure 39: Data Maintenance Page ............................................................................................................55
Figure 40: Log Manager Page ....................................................................................................................55
Figure 41: Upload Certificate files...............................................................................................................56
Figure 42: Trusted CA Certificates ..............................................................................................................57
Figure 43: Custom certificate ......................................................................................................................57
Figure 44: System Info Page.......................................................................................................................58
Figure 45: System Info Page.......................................................................................................................58
Figure 46: Network Info Page .....................................................................................................................59

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DOCUMENT PURPOSE
This document describes how to configure the GSC3610/GSC3615 via web UI menu to fully manipulate
device's features. Please visit http://www.grandstream.com/support to download the latest “GSC361X User
Manual”.
This guide covers following topics:
▪Product Overview
▪Getting Started
▪Hardware Installation
▪GSC3610/GSC3615 Web GUI
▪GSC361X Settings
▪Experiencing the GSC3610/GSC3615

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CHANGE LOG
This section documents significant changes from previous versions of user manual for GSC361X Series.
Only major new features or major document updates are listed here. Minor updates for corrections or editing
are not documented here.
Firmware Version 1.0.1.3
•This is the initial version.

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WELCOME
Thank you for purchasing Grand stream’s GSC361X FHD IP Box Camera, the innovative powerful
weatherproof infrared next generation network camera. The GSC3610 is a ceiling-mounted fixed dome IP
camera with a 3.6mm lens - making it an ideal device for wide-angle monitoring of nearby subjects in
environments such as banks, hotels, retail stores, offices, warehouses, and building entrances. Meanwhile
the GSC3615 is a wall-mounted bullet IP camera with a 3.6mm lens - making it ideal for wide-angle
monitoring of nearby subjects in environments such as banks, hotels, retail, offices, warehouses, and
building entrances. Both devices support motion detection and smart infrared technology for white balance
and exposure to monitor activity at night in outdoor or dark enclosed spaces. The GSC3610/GSC3615 can
be managed with GSURF Pro, Grandstream’s free video management software, along with other ONVIF-
compliant video management systems. It pairs with Grandstream’s video phones and GSC3570 HD
intercom and facility control station for active end-point monitoring and facility control. By adding
weatherproof capabilities, this is an ideal device for increasing security and facility management in any
indoor or outdoor area.
Designed for both indoor and outdoor environment, the GSC361X series of IP Cameras ensures ease of
use, integration, and deployment, with multilingual graphical user interface, provides powerful solution to
professional surveillance applications.
This manual will help you to learn how to operate and manage your GSC3610/GSC3615 FHD Infrared
Weatherproof, IP Box Camera and make the best use of it.

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PRODUCT OVERVIEW
Feature Highlights
The following table contains the major features of the GSC3610/GSC3615:
Table 1: GSC3610/GSC3615 Features in a Glance
GSC3610/GSC3615 Technical Specifications
The following table resumes all the technical specifications including the protocols / standards supported,
voice codecs, telephony features, languages, and upgrade/provisioning settings for GSC3610/GSC3615.
Table 2: GSC3610/GSC3615 Technical Specifications
Network Protocol
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS
(A record, SRV, NAPTR), DHCP, SSH, TFTP, NTP, STUN, LLDP-MED,
TLS, SRTP
Image Sensor Resolution
1/2.9” CMOS Sensor, 1920(H)*1080(V)
Video Compression
H.264/H.265/JPEG/MJPEG
Supported Maximum Video
Resolution and Frame Rate
Primary Stream:1920*1080
Secondary Stream: 640*480
Video Output
Network
Audio
1 x 3.5mm Line-In Port; 1 x 3.5mm Line-Out Port
GSC3610
GSC3615
•Motion detection
•Smart infrared technology for optimal white balance and exposure
•Built-in PoE to power the device and provide a network connection
•Alert notifications via outbound voice or video call & email screenshot
•IP66-level weatherproof capability
•Primary stream 1920x1080 and Secondary stream 640x480
•SIP/VoIP support for video and audio streaming to endpoints (external
microphone required)

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Scanning System
Progressive
Image Configuration
Saturation/Brightness/Contrast/Sharpness, White Balance
Focal Length
Fixed 3.6mm
Infrared LED
2x LED, up to 20M, Auto Control
Ethernet
One RJ-45 (10/100Base-T) Port with PoE
ONVIF
Yes, Profile S
Day/Night
Color/ Black &White (IR-CUT)
Motion Detection
Supported
Language Supported
Multi-Language
Privacy Mask
4 Rectangular Zone
Weatherproof Grade
Metal, IP66-level weatherproof capability
Power
DC12V±10%,1A (Power Adapter NOT Included)
PoE: Support IEEE 802.3af
Temperature / Humidity
-20 °C ~ 50 °C, RH95% Max
Weight and Dimensions
109 x 93mm, 390g
Compliance
FCC, CE, RCM, IC

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GETTING STARTED
This chapter provides basic installation instructions including the list of the packaging contents and also
information for obtaining the best performance with the GSC3610/GSC3615.
Equipment Packaging
Table 3: Equipment Packaging
Figure 1: GSC3610/GSC3615 Package Content
Note: Check the package before installation. If you find anything missing, contact your system
administrator.
GSC3610/GSC3615
•1x GSC3610/GSC3615 Main Case.
•1x Drill Template
•1x Hex Key
•1x Waterproof RJ45 Socket (5 pieces)
•3x Wall Anchors and Screws
•1x Quick Installation Guide.

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Powering and Connecting the GSC361X
The GSC3610/GSC3615 can be powered either using the right PSU (DC12V, 1A) or using a PoE switch,
please refer to illustration below to do the wiring and connect the waterproof RJ45 socket:
Option A (Recommended)
1. Based on T-568B (see diagram below) to install the RJ45 plug, tighten the connector using the
provided waterproof socket.
2. Connect other end of the cable into a switch supporting Power over Ethernet.
Figure 2: RJ45 plug installation
Option B
1. Wire the cable and connect it to a network switch as in the figure above.
2. Connect a 12VDC, 1A (minimum) Power Adapter (not provided) to the power socket of the
GSC3610 tail cable. Make sure the polarity “+” (center) and “-” (outside) are correctly connected.

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HARDWARE INSTALLATION
Mounting GSC3610
Step 1: Use supplied drill template to drill holes at ceiling. Select appropriate anchors or screws based on
ceiling material.
Step 2: Remove the top cover of the camera by
turning it counterclockwise as shown in the figure
below. Refer to the arrow and small notch on the
machine body as shown below to align the machine
cover.
Step 3: Place the cable into the groove of camera
cover, mount the cover into ceiling using provided
screws as shown in below diagram. Leave the
connectors of cable dangling outside the cover.
Step 4: Hold the body of camera and align to the
notch as shown in the diagram, then push the body
of camera into the cover of camera already
mounted at the ceiling.
Step 5: Rotate the body of camera to snap to the
self-locking bracket.
Figure 3: Mounting GSC3610

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Mounting GSC3615
Step 1: Use supplied drill template to drill holes at ceiling. Select appropriate anchors or screws based on
ceiling material.
Step 2:
Place the cable into the groove of camera mounting
base, mount the base at wall using provided
screws as shown in below diagram. Leave the
connectors of cable dangling outside the cover.
Step 3: Use the provided hex key to lose the fix
screw, rotate and adjust the camera to the
appropriate angle and position.
Step 4: Hold the body of camera and align to the
notch as shown in the diagram, then push the body
of camera into the cover of camera already
mounted at the ceiling.
Figure 4: Mounting GSC3615

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GSC361X APPLICATION SCENARIOS
GSC361X is very versatile infrared IP Camera, it can be used in a lot of scenarios.
LAN without Internet
For multi-room or a bigger space, multiple GSC361X might be required. User can establish a local area
network using PoE switch.
If remote access required, a router with internet access may add in.
Equipment List:
1. Several GSC361X
2. Ethernet cables
3. Switch (Static IP required to configure to IP Cameras)
4. PoE Switch (Optional, better solution)
Note: If remote access to the cameras required to view the LIVE video stream, then broadband
Internet is required, and more equipment required:
5. Router (if DHCP configured than static IP is not required although still recommended)
6. iPhone or Android phone. (Application like “IP Cam Viewer”)
Figure 5: GSC3610/GSC3615 Working in LAN

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LAN with Internet
For multi-room or a bigger space, with Internet access and local video recording required, following list is
recommended:
Equipment List:
1. Several GSC361X
2. Ethernet cables
3. Switch (PoE Switch recommended)
4. Router
5. Broadband Internet Access (FiOS, Cable or DSL)
6. iPhone or Android phone. (Application like “IP Cam Viewer”)
7. VMS GSurf_Pro Remote Access (Optional)
Figure 6: GSC361X working with Internet

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Application Peripheral Connection
Below is the illustration of GSC3610/GSC3615 peripheral
connections for related application.
Figure 7: Application Peripheral Connection for GSC3610/GSC3615
•Audio Output and Input using 3.5mm interface must match below parameters:
Audio Output
3.5mm Line-Out, 560Ω, 4.0Vpp
Audio Input
3.5mm Line-In, 1-50mVpp
•Grandstream Audio & Video Phones (GXP21xx, GRP2600 & GXV33xx) can work with
GSC3610/GSC3615 via either Peer IP (LAN) or SIP extension (WAN). Peer to Peer (or Direct IP) works
only at LAN using static IP; SIP extension requires related SIP server/proxy provided and configured.
Grandstream Audio & Video Phones
GXP21xx | GRP2600 | GXV33xx series
(Audio_In)
Ceiling Speaker
External Microphone
Two-way
Audio & Video
via Network
GXV3500 Decoder
Remote Peering
Siren