Grandstream Networks GSC362 Series User manual

Grandstream Networks, Inc.
GSC362X Series
FHD Infrared Weatherproof, Varifocal and Auto-Focus
Dome & IP Box Camera
User Manual
GSC3620
GSC3625

GSC362X Series User Manual
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COPYRIGHT
©2020 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this guide is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe, and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this guide, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with devices as it may cause damage to the products and void
the manufacturer warranty.

U.S.FCC Part15 RegulatoryInformation
Thisdevicecomplieswithpart15 of the FCCRules.Operationissubjecttothe followingtwo
conditions:(1)thisdevicemaynot causeharmfulinterference,and
(2)thisdevicemustaccept anyinterferencereceived, includinginterferencethatmaycause
undesired operation.
AnyChangesormodificationsnotexpresslyapprovedbythe partyresponsibleforcompliance
could voidthe user's authoritytooperatetheequipment.
Note:Thisequipment hasbeentestedand foundtocomplywiththelimitsforaClassBdigital
device,pursuanttopart15of theFCCRules. Theselimitsaredesignedtoprovide reasonable
protection againstharmfulinterferenceinaresidential installation. Thisequipmentgenerates,
usesandcanradiateradio frequencyenergyand,ifnotinstalled and used in accordancewith
the instructions, maycauseharmfulinterferencetoradio communications.However, thereis
noguaranteethatinterferencewill notoccurinaparticularinstallation. If thisequipmentdoes
causeharmfulinterferencetoradioortelevisionreception,whichcanbe determined byturning
the equipmentoffandon,the userisencouragedtotrytocorrectthe interferencebyone or
moreof thefollowingmeasures:
Reorient orrelocatethereceivingantenna.
Increasetheseparationbetweenthe equipment and receiver.
Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthe receiveris
connected.
Consult thedealeroranexperienced radio/TVtechnician forhelp.
CanadaRegulatoryInformation
CANICES-3(B)/NMB-3(B)

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GNU GPL INFORMATION
GSC3620/GSC3625 firmware contains third-party software licensed under the GNU General Public License
(GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General
Public License (GPL) for the exact terms and conditions of the license.

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Table of Contents
DOCUMENT PURPOSE .................................................................................................9
CHANGE LOG..............................................................................................................10
Firmware Version 0.0.0.5 ........................................................................................................................10
WELCOME ................................................................................................................... 11
PRODUCT OVERVIEW ................................................................................................12
Feature Highlights ...................................................................................................................................12
GSC3620/GSC3625 Technical Specifications.........................................................................................12
GETTING STARTED.....................................................................................................15
Equipment Packaging..............................................................................................................................15
Powering and Connecting the GSC362X................................................................................................17
Option A (Recommended) ...................................................................................................................17
Option B ...............................................................................................................................................17
HARDWARE INSTALLATION ......................................................................................18
Mounting GSC3620.................................................................................................................................18
Mounting GSC3625.................................................................................................................................19
GSC362X APPLICATION SCENARIOS .......................................................................20
LAN without Internet................................................................................................................................20
LAN with Internet.....................................................................................................................................21
Application Peripheral Connection ..........................................................................................................22
GSC3620/GSC3625 WEB GUI .....................................................................................23
UPnP....................................................................................................................................................23
GS Search ...........................................................................................................................................23
Web GUI Settings....................................................................................................................................25
GSC362X SETTINGS ...................................................................................................27
Live View Page........................................................................................................................................27
Vari-focal and Auto-Focus Settings .....................................................................................................27

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System Settings.......................................................................................................................................28
Date & Time Settings ...........................................................................................................................28
Network Settings..................................................................................................................................29
Access Settings ...................................................................................................................................31
User Management ...............................................................................................................................34
Account....................................................................................................................................................36
Account 1 - 4........................................................................................................................................36
Phone Settings ........................................................................................................................................40
Phone Settings.....................................................................................................................................40
Account [1-4] White List.......................................................................................................................42
Video & Audio Settings ............................................................................................................................42
Video Settings......................................................................................................................................43
OSD Settings .......................................................................................................................................44
CMOS Settings ....................................................................................................................................45
Audio Settings......................................................................................................................................46
Privacy Masks......................................................................................................................................47
Alarm Settings .........................................................................................................................................47
Alarm Events Config ............................................................................................................................47
Alarm Schedule Settings .....................................................................................................................49
Alarm Action Settings...........................................................................................................................50
Alarm Phone List..................................................................................................................................51
Email & FTP Settings ..............................................................................................................................52
Email Settings......................................................................................................................................52
FTP & Center Storage .........................................................................................................................53
Maintenance Settings..............................................................................................................................54
Upgrade ...............................................................................................................................................54
Reboot & Reset....................................................................................................................................57
Debug Log ...........................................................................................................................................57
Data Maintenance................................................................................................................................57
Event Notification.................................................................................................................................58
Certificates ...........................................................................................................................................59
Status.......................................................................................................................................................60
Account Status.....................................................................................................................................60
System Info ..........................................................................................................................................61
Network Info.........................................................................................................................................62
EXPERIENCING THE GSC3620/GSC3625..................................................................63

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Table of Tables
Table 1: GSC3620/GSC3625 Features in a Glance ...................................................................................12
Table 2: GSC3620 Technical Specifications ...............................................................................................12
Table 3: GSC3625 Technical Specifications ...............................................................................................13
Table 3: Equipment Packaging – GSC3625................................................................................................15
Table 3: Equipment Packaging – GSC3620................................................................................................16
Table 4: GSC3620/GSC3625 WEB GUI Sections ......................................................................................26
Table 5: Date & Time...................................................................................................................................29
Table 6: Basic Settings................................................................................................................................30
Table 7: Access Settings .............................................................................................................................31
Table 8: User Management.........................................................................................................................35
Table 9: SIP Account Basic & Advanced Settings.......................................................................................37
Table 10: Phone Settings ............................................................................................................................40
Table 11: White List .....................................................................................................................................42
Table 12: Video Settings .............................................................................................................................43
Table 13: OSD Settings...............................................................................................................................45
Table 14: CMOS Settings............................................................................................................................46
Table 15: Audio Settings..............................................................................................................................46
Table 16: Motion Detection..........................................................................................................................48
Table 17: Alarm Actions...............................................................................................................................51
Table 18: Alarm Phone List .........................................................................................................................52
Table 19: Email Settings - SMTP ................................................................................................................52
Table 20: Picture Storage Settings..............................................................................................................53
Table 21: Upgrade.......................................................................................................................................56
Table 22: Reset & Reboot ...........................................................................................................................57
Table 23 : Log Manager Settings ................................................................................................................59
Table 24: System Info..................................................................................................................................62
Table 25: Network Info ................................................................................................................................62
Table of Figures
Figure 1: GSC3625 Package Content ........................................................................................................15
Figure 1: GSC3620 Package Content ........................................................................................................16
Figure 2: RJ45 plug installation...................................................................................................................17
Figure 3: Mounting GSC3620 .....................................................................................................................18
Figure 4: Mounting GSC3625 .....................................................................................................................19
Figure 5: GSC3620/GSC3625 Working in LAN ..........................................................................................20
Figure 6: GSC362X working with Internet...................................................................................................21
Figure 7: Application Peripheral Connection for GSC3620/GSC3625........................................................22

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Figure 8: GS_Search tool............................................................................................................................24
Figure 9: GSC362X Login Page .................................................................................................................24
Figure 10: GSC3620/GSC3625 Web GUI ..................................................................................................25
Figure 11: Live View....................................................................................................................................27
Figure 12: GSC362x Auto-Focus Settings..................................................................................................27
Figure 13: Date & Time Page......................................................................................................................29
Figure 14: Basic Settings Page...................................................................................................................30
Figure 15: Access Settings Page ................................................................................................................31
Figure 16: MJPEG Authentication Mode.....................................................................................................33
Figure 17: RTSP steam display using VLC.................................................................................................34
Figure 18: User Management Page............................................................................................................35
Figure 19: Password Recovery Email.........................................................................................................35
Figure 20: SIP Account Settings Page........................................................................................................36
Figure 21: Phone Settings Page .................................................................................................................40
Figure 22: White List Page..........................................................................................................................42
Figure 23: Video Settings Page ..................................................................................................................43
Figure 24: OSD Settings Page....................................................................................................................45
Figure 25: CMOS Settings Page.................................................................................................................45
Figure 26: Audio Settings Page ..................................................................................................................46
Figure 27: Privacy Masks Configuration Page............................................................................................47
Figure 28: Events Page...............................................................................................................................48
Figure 29: Region Config ............................................................................................................................48
Figure 30: Alarm Schedule..........................................................................................................................49
Figure 31: Edit Schedule.............................................................................................................................50
Figure 32: Alarm Action ...............................................................................................................................50
Figure 33: Edit Alarm Action........................................................................................................................51
Figure 34: Alarm Phone List........................................................................................................................51
Figure 35: Email Settings - SMTP Page .....................................................................................................52
Figure 36: Picture Storage Settings ............................................................................................................54
Figure 37: Upgrade Page............................................................................................................................55
Figure 38: Reset & Reboot Page ................................................................................................................57
Figure 39: Debug Log Page........................................................................................................................57
Figure 40: Data Maintenance Page ............................................................................................................58
Figure 41: Log Manager Page ....................................................................................................................58
Figure 42: Upload Certificate files...............................................................................................................59
Figure 43: Trusted CA Certificates ..............................................................................................................60
Figure 44: Custom certificate ......................................................................................................................60
Figure 45: System Info Page.......................................................................................................................61
Figure 46: System Info Page.......................................................................................................................61
Figure 47: Network Info Page .....................................................................................................................62

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DOCUMENT PURPOSE
This document describes how to configure the GSC3620/GSC3625 via web UI menu to fully manipulate
device's features. Please visit http://www.grandstream.com/support to download the latest “GSC362X User
Manual”.
This guide covers following topics:
▪Product Overview
▪Getting Started
▪Hardware Installation
▪GSC3620/GSC3625 Web GUI
▪GSC362X Settings
▪Experiencing the GSC3620/GSC3625

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CHANGE LOG
This section documents significant changes from previous versions of user manual for GSC362X Series.
Only major new features or major document updates are listed here. Minor updates for corrections or editing
are not documented here.
Firmware Version 0.0.0.5
•This is the initial version.

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WELCOME
Thank you for purchasing Grand stream’s GSC362X FHD IP Box and Dome Camera, the innovative
powerful weatherproof Vari-focal and Auto-Focus camera. The GSC3620 is a ceiling-mounted fixed dome
IP camera with a 3.6mm lens - making it an ideal device for wide-angle monitoring of nearby subjects in
environments such as banks, hotels, retail stores, offices, warehouses, and building entrances. Meanwhile
the GSC3625 is a wall-mounted IP Box camera with a 3.6mm lens - making it ideal for wide-angle monitoring
of nearby subjects in environments such as banks, hotels, retail, offices, warehouses, and building
entrances. Both devices support motion detection and smart infrared technology for white balance and
exposure to monitor activity at night in outdoor or dark enclosed spaces. The GSC3620/GSC3625 can be
managed with GSURF Pro, Grandstream’s free video management software, along with other ONVIF-
compliant video management systems. It pairs with Grandstream’s video phones and GSC3570 HD
intercom and facility control station for active end-point monitoring and facility control. By adding
weatherproof capabilities, this is an ideal device for increasing security and facility management in any
indoor or outdoor area.
Designed for both indoor and outdoor environment, the GSC362X series of IP Cameras ensures ease of
use, integration, and deployment, with multilingual graphical user interface, provides powerful solution to
professional surveillance applications.
This manual will help you to learn how to operate and manage your GSC3620/GSC3625 FHD Infrared
Weatherproof Vari-focal and Auto-Focus, IP Box / Dome Camera, and make the best use of it.

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PRODUCT OVERVIEW
Feature Highlights
The following table contains the major features of the GSC3620/GSC3625:
Table 1: GSC3620/GSC3625 Features in a Glance
GSC3620/GSC3625 Technical Specifications
The following table resumes all the technical specifications including the protocols / standards supported,
voice codecs, telephony features, languages, and upgrade/provisioning settings for GSC3620/GSC3625.
Table 2: GSC3620 Technical Specifications
Network Protocol
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS
(A record, SRV, NAPTR), DHCP, SSH, TFTP, NTP, STUN, LLDP-MED,
TLS, SRTP
Image Sensor Resolution
1/2.7” CMOS Sensor, 2 megapixels (2MP), 1920(H)x1080(V) resolution
Video Compression
H.264/H.265/JPEG/MJPEG
Supported Maximum Video
Resolution
Primary Stream: 1920x1080; 1280x960; 1280x720
Secondary Stream: 1280x720; 704x576; 640x480; 352x288; 320x240
Video Output
Network
Audio
Line-In: 1 x 3.5mm, 1-50mVpp;
Line-Out: 1 x 3.5mm, 560Ω, 4.0Vpp
Scanning System
Progressive
GSC3620
GSC3625
•Motion detection
•Vari-focal and Auto-Focus
•Smart infrared technology for optimal white balance and exposure
•Built-in PoE to power the device and provide a network connection
•Alert notifications via outbound voice or video call & email screenshot
•IP67-level weatherproof capability
•Primary stream 1920x1080 and Secondary stream 640x480
•SIP/VoIP support for video and audio streaming to endpoints (external
microphone required)

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Image Configuration
Saturation, Brightness, Contrast, Sharpness, White Balance
Focal Length
2.8mm - 12mm Vari-Focal, Electronic Auto-Focus
Infrared LED
42μ x 2, up to 25M, Auto Control
Ethernet
One RJ-45 (10/100Base-T) Port with PoE
ONVIF
Yes, Profile S
Day/Night
Color/ Black &White (IR-CUT)
Motion Detection
Supported
Language Supported
Multi-Language
Privacy Mask
4 Rectangular Zones
Weatherproof Grade
Metal, IP67-level weatherproof capability
Power
DC12V±10%,1A (Power Adapter NOT Included)
PoE: Support IEEE 802.3af
Temperature / Humidity
-20 °C ~ 60 °C, RH95% Max
Weight and Dimensions
Unit: 714g, Dimension: 128 x 108 (LxH) mm;
Package Weigh: 900g
Compliance
FCC, CE, RCM, IC
Table 3: GSC3625 Technical Specifications
Network Protocol
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS
(A record, SRV, NAPTR), DHCP, SSH, TFTP, NTP, STUN, LLDP-MED,
TLS, SRTP
Image Sensor Resolution
1/2.7” CMOS Sensor, 2 megapixels (2MP), 1920(H)x1080(V) resolution
Video Compression
H.264/H.265/JPEG/MJPEG
Supported Maximum Video
Resolution
Primary Stream: 1920x1080; 1280x960; 1280x720
Secondary Stream: 1280x720; 704x576; 640x480; 352x288; 320x240
Video Output
Network
Audio
Line-In: 1 x 3.5mm, 1-50mVpp;
Line-Out: 1 x 3.5mm, 560Ω, 4.0Vpp

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Scanning System
Progressive
Image Configuration
Saturation, Brightness, Contrast, Sharpness, White Balance
Focal Length
2.8mm - 12mm Vari-Focal, Electronic Auto-Focus
Infrared LED
42μ x 4, up to 40M, Auto Control
Ethernet
One RJ-45 (10/100Base-T) Port with PoE
ONVIF
Yes, Profile S
Day/Night
Color/ Black &White (IR-CUT)
Motion Detection
Supported
Language Supported
Multi-Language
Privacy Mask
4 Rectangular Zones
Weatherproof Grade
Metal, IP67-level weatherproof capability
Power
DC12V±10%,1A (Power Adapter NOT Included)
PoE: Support IEEE 802.3af
Temperature / Humidity
-30 °C ~ 60 °C, <95% RH
Weight and Dimensions
Unit Dimensions: 95 x 88.1 x 268mm
Unit Weight: 1200g; Package Weight: 1320g
Compliance
FCC, CE, RCM, IC

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GETTING STARTED
This chapter provides basic installation instructions including the list of the packaging contents and also
information for obtaining the best performance with the GSC3620/GSC3625.
Equipment Packaging
Table 4: Equipment Packaging – GSC3625
Figure 1: GSC3625 Package Content
GSC3625
•1x GSC3625 Main Case.
•1x Drill Template
•1x Hex Key
•1x Waterproof RJ45 Socket (5 pieces)
•4x Wall Anchors and Screws
•1x Quick Installation Guide.

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Table 5: Equipment Packaging – GSC3620
Figure 2: GSC3620 Package Content
Note:
Check the package before installation. If you find anything missing, contact your system administrator.
GSC3620
•1x GSC3620 Main Case.
•1x Drill Template
•2x Hex Keys
•1x Waterproof RJ45 Socket (5 pieces)
•3x Wall Anchors and Screws
•1x Quick Installation Guide.

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Powering and Connecting the GSC362X
The GSC3620/GSC3625 can be powered either using the right PSU (DC12V, 1A) or using a PoE switch,
please refer to illustration below to do the wiring and connect the waterproof RJ45 socket:
Option A (Recommended)
1. Based on T-568B (see diagram below) to install the RJ45 plug, tighten the connector using the
provided waterproof socket.
2. Connect other end of the cable into a switch supporting Power over Ethernet.
Figure 3: RJ45 plug installation
Option B
1. Wire the cable and connect it to a network switch as in the figure above.
2. Connect a 12VDC, 1A (minimum) Power Adapter (not provided) to the power socket of the
GSC3620 tail cable. Make sure the polarity “+” (center) and “-” (outside) are correctly connected.

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HARDWARE INSTALLATION
Mounting GSC3620
Step 1: Use supplied drill template to drill holes at ceiling. Select appropriate anchors or screws based on
ceiling material.
Step 2: Remove the top cover of the camera by
turning it counterclockwise as shown in the figure
below. Refer to the arrow and small notch on the
machine body as shown below to align the machine
cover.
Step 3: Place the cable into the groove of camera
cover, mount the cover into ceiling using provided
screws as shown in below diagram. Leave the
connectors of cable dangling outside the cover.
Step 4: Hold the body of camera and align to the
notch as shown in the diagram, then push the body
of camera into the cover of camera already
mounted at the ceiling.
Figure 4: Mounting GSC3620

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Mounting GSC3625
Step 1: Use supplied drill template to drill holes in the wall Select appropriate anchors or screws based on
wall material. Insert the anchors if necessary.
Step 2:
Place the cable into the groove of camera mounting
base, mount the base at wall using provided
screws as shown in below diagram. Leave the
connectors of cable dangling outside the cover.
Step 3:
Use the provided hex key to lose the fix screw,
rotate and adjust the camera to the appropriate
angle and position.
Step 4: Hold the body of camera and align to the
notch as shown in the diagram, then push the body
of camera into the cover of camera already
mounted at the wall.
Figure 5: Mounting GSC3625

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GSC362X APPLICATION SCENARIOS
GSC362X is very versatile infrared IP Camera, it can be used in a lot of scenarios.
LAN without Internet
For multi-room or a bigger space, multiple GSC362X might be required. User can establish a local area
network using PoE switch.
If remote access required, a router with internet access may add in.
Equipment List:
1. Several GSC362X
2. Ethernet cables
3. Switch (Static IP required to configure to IP Cameras)
4. PoE Switch (Optional, better solution)
Note: If remote access to the cameras required to view the LIVE video stream, then broadband
Internet is required, and more equipment required:
5. Router (if DHCP configured than static IP is not required although still recommended)
6. iPhone or Android phone. (Application like “IP Cam Viewer”)
Figure 6: GSC3620/GSC3625 Working in LAN