Grandstream Networks GXV3662_HD User manual

GXV3662_HD/FHD User Manual www.grandstream.com
Firmware Version 1.0.1.71 http://esupport.grandstream.com
Grandstream Networks, Inc.
GXV3662_HD/GXV3662_FHD

GXV3662_HD/FHD User Manual www.grandstream.com
Firmware Version 1.0.1.71 http://esupport.grandstream.com
TABLE OF CONTENTS
GXV3662_HD/FHD User Manual
WELCOME..................................................................................................................................................... 4
SAFETY COMPLIANCES..................................................................................................................................5
WARRANTY...................................................................................................................................................7
PACKAGE CONTENTS................................................................................................................................. 8
EQUIPMENT PACKAGE CONTENTS..................................................................................................................8
PRODUCT OVERVIEW.................................................................................................................................. 9
GXV3662_HD/FHD TOP VIEW..................................................................................................................... 9
GXV3662_HD/FHD SIDE VIEW .................................................................................................................... 9
GXV3662_HD/FHD BOTTOM VIEW ..............................................................................................................9
GXV3662_HD/FHD INSIDE CONNECTIONS..................................................................................................10
GXV3662_HD/FHD SAMPLE CONNECTION DIAGRAM..................................................................................12
GXV3662_HD/FHD KEY FEATURES........................................................................................................... 13
GXV3662_HD/FHD LENS SPECIFICATION ..................................................................................................14
INSTALLATION GUIDE............................................................................................................................... 15
CONNECT YOUR GXV3662_HD/FHD..........................................................................................................15
CONFIGURING THE GXV3662_HD/FHD VIA WEB BROWSER ........................................................................16
GXV3662_HD/FHD HOME WEB PAGE .......................................................................................................18
GXV3662_HD/FHD CONFIGURATION &LANGUAGE PAGE ...........................................................................19
BASIC SETTINGS EXPLANATION............................................................................................................. 20
SYSTEM SETTINGS PAGE.............................................................................................................................20
VIDEO &AUDIO SETTING PAGE....................................................................................................................21
CMOS SETTINGS PAGE .............................................................................................................................. 24
NETWORKING SETTING PAGE ......................................................................................................................25
DDNS SETTINGS PAGE...............................................................................................................................26
SIP SETTING PAGE.....................................................................................................................................27
STATUS PAGE.............................................................................................................................................29
ADVANCED SETTINGS EXPLANATION ................................................................................................... 30
USER MANAGEMENT PAGE.......................................................................................................................... 30
MAINTENANCE PAGE ...................................................................................................................................31
SMTP SETTING PAGE (EMAIL ALARM)......................................................................................................... 32
FTP SETTINGS PAGE (UPLOAD ALARM)....................................................................................................... 33
ALARM SERVER SETTINGS PAGE (UPLOAD ALARM TO SUPPORTED VMS OR HTTP SERVER) .........................34
ALARM EVENT PAGE ...................................................................................................................................35
CONNECT ALARM INPUT EQUIPMENT TO THE GXV3662_HD/FHD................................................................36
SET UP ALARM ACTIONS..............................................................................................................................36
SET UP ALARM EVENT TIME SCHEDULE........................................................................................................37
HOW TO CONNECT AN ALARM OUTPUT EQUIPMENT TO GXV3662_HD/FHD..................................................38
MOTION DETECTION CONFIGURATION PAGE (SET ALARM) ............................................................................39
SYSLOG SETTINGS PAGE (TROUBLESHOOTING)............................................................................................41
LIVE STORAGE SETTING PAGE (SD CARD FILE MANAGEMENT)......................................................................42
SOFTWARE UPGRADE .............................................................................................................................. 43
SOFTWARE UPGRADE VIA TTFP, HTTP OR HTTPS.....................................................................................43
INSTRUCTIONS FOR LOCAL FIRMWARE UPGRADE USING TFTPSERVER:..........................................................44
CONFIGURATION FILE DOWNLOAD................................................................................................................44
RESTORE FACTORY DEFAULT SETTING ............................................................................................... 45
FACTORY RESET....................................................................................................................................45
RESET BUTTON........................................................................................................................................... 45
RESET FROM WEB INTERFACE.....................................................................................................................45
IP VIDEO SURVEILLANCE FAQ ................................................................................................................ 46

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TABLE OF FIGURES
GXV3662_HD/FHD USER MANUAL
FIGURE 1: TOP VIEW .......................................................................................................................................................9
FIGURE 2: SIDE VIEW ......................................................................................................................................................9
FIGURE 3: BOTTOM VIEW................................................................................................................................................9
FIGURE 4: CONNECTION DIAGRAM ................................................................................................................................12
FIGURE 5: HOME PAGE OF GXV3662_HD/FHD...........................................................................................................18
FIGURE 6: SYSTEM SETTINGS PAGE...............................................................................................................................20
FIGURE 7: VIDEO &AUDIO SETTINGS PAGE..................................................................................................................21
FIGURE 8: VIDEO &AUDIO SETTINGS PAGE..................................................................................................................22
FIGURE 9: CMOS SETTINGS PAGE ................................................................................................................................24
FIGURE 10: NETWORK SETTING PAGE...........................................................................................................................25
FIGURE 11: DDNS SETTING PAGE.................................................................................................................................26
FIGURE 12: SIP SETTING PAGE......................................................................................................................................27
FIGURE 13: STATUS PAGE .............................................................................................................................................29
FIGURE 14: USER MANAGEMENT PAGE.........................................................................................................................30
FIGURE 15: MAINTENANCE PAGE..................................................................................................................................31
FIGURE 16: SMTP SETTING PAGE .................................................................................................................................32
FIGURE 17: FTP SETTING PAGE.....................................................................................................................................33
FIGURE 18: ALARM HTTP SERVER SETTING PAGE .......................................................................................................34
FIGURE 19: ALARM EVENT SETTING PAGE....................................................................................................................35
FIGURE 20: ALARM OUTPUT CONNECTION....................................................................................................................38
FIGURE 21: MOTION DETECTION CONFIGURATION PAGE..............................................................................................39
FIGURE 22: MOTION DETECTION SCHEDULE CONFIGURATION PAGE ............................................................................40
FIGURE 23:SYSLOG CONFIGURATION PAGE..................................................................................................................41
FIGURE 24: LIVE STORAGE MANAGEMENT PAGE..........................................................................................................42
FIGURE 25: FIRMWARE UPGRADE AND PROVISIONING..................................................................................................43
FIGURE 26: FACTORY RESET FROM WEB INTERFACE ....................................................................................................45

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WELCOME
The GXV3662 series is a next generation IP cameras for remote monitoring and surveillance over your
LAN or internet.
The GXV3662 series combines best in class IP video technology and SIP protocols for a robust IP
surveillance solution. The product features H.264 video streams with up to 30 frames per second at 720p
resolution for the GXV3662_HD and up to 30 frames per second at 1080p for the GXV3662_FHD,
delivering rich image clarity at rapid transmission rates. Integrated SIP can pass alarms to the PSTN,
mobile phones, SIP IP phones, SIP videophones and enables 2-way VoIP communication.
The GXV3662 series ensures ease of use, integration and deployment with a multilingual graphical user
interface. The GXV3662 series can be quickly installed and connected to your network and accessed from
anywhere over the internet. Grandstream‘s flexible video management software enables users to monitor
multiple environments in one easy to use application. The intuitive web interface lets users easily access,
manage, view and record live video streams from the device.
The GXV3662 series is a powerful solution for small to medium sized offices, homes and storage facilities
looking to safeguard their valuables.

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Safety Compliances
These instructions are intended to assist users with the operation of the GXV3662_HD/FHD and also to
instruct on how to avoid dangerous situations or damage to the device.
Warnings: Serious injury or death may be caused if any of the warnings below are neglected.
Cautions: Injury or damage to the equipment may occur if any of the following caution messages
are neglected.
Warnings Follow these safeguards to prevent
serious injury or death. Cautions Follow these precautions to prevent potential injury or material
damage.
Warnings:
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source
with DC 12V according to the IEC60950-1 standard. Please refer to the technical specifications for
more details.
Do not use a third-party power adapter or power cord
When the device is installed on the wall or ceiling, make sure that it is firmly attached.
Notice：
Make sure that the power supply voltage is correct before using the camera. Do not drop the device or
expose it to physical shock.
Do not expose the device to temperatures outside the range of -30 oCto +50 oCPSU and PoE mode
when the device is in operation.
Do not expose the device to high electromagnetism radiation.
To avoid heat accumulation, make sure that your operating environment has proper ventilation.
Do not attempt to open, disassemble, or modify the device
A few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their
average life time. The average life time varies from the differences between operating environments and
usage history. Regular maintenance checks are recommended for all users. Please contact your dealer
for more details.

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Note：
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.

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Warranty
If you purchased your GXV3662_HD/FHD from a reseller, please contact the company where you
purchased your device for replacement, repair or refund.
If you purchased the product directly from Grandstream, please contact your Grandstream Sales and
Service Representative for a RMA (Return Materials Authorization) number before you return the
product. Grandstream reserves the right to remedy warranty policy without prior notification.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Please do not use a different power adaptor with the GXV3662_HD/FHD as it may cause damage to the
products and void the manufacturer warranty.
•This document is subject to change without notice. The latest electronic version of this user manual
is available for download at:
http://www.grandstream.com/products/surveillance/gxv3662/documents/gxv3662_userman
ual_english.pdf
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose is not permitted without the express written permission of Grandstream Networks, Inc.

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PACKAGE CONTENTS
Equipment Package Contents
The GXV3662_HD/FHD package contains:
•GXV3662_HD/FHD IP Camera
•12V DC power Adapter attached to terminal block
•8-pin terminal block connector – 8-pin connector block for connecting external devices, such as
infrared detector, smoke detector, emergency lights, etc., to Alarm IN and Alarm OUT. You can
also connect microphones and powered speakers through the audio in and audio out ports.
•Quick installation guide
•Alignment sticker
•Tool set containing a hex key, 3 plastic anchors and 3 screws

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PRODUCT OVERVIEW
GXV3662_HD/FHD Top View
Figure 1: Top View
GXV3662_HD/FHD Side View
Figure 2: Side View
GXV3662_HD/FHD Bottom View
Figure 3: Bottom View

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GXV3662_HD/FHD Inside connections
1. Internal temperature regulator: It adjusts the temperature to ensure the camera works normal under different
weather.
2. SD card slot:SD card slot.
3. Reset: Press the Reset button for 6 seconds to perform a factory reset
4. Alarm/Audio: Note: GXV3662_HD/FHD do not support zoom
Type
Port
Description
AUDIO
GND
Audio Output
OUT
IN+
Audio Input
IN-
ALARM
IN+
Alarm Input
IN-
O+
Alarm Output
O-

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5. Network:10/100 Switch LAN port for connecting to Ethernet. The indicator will be
steady for connection and flashing for network activity.
6. Power:
Type
Description
12V
12 V DC input
GND
Ground
7. Lens:For adjusting the lens, unscrew the housing and adjust the lens
vertically/horizontally. Screw the housing back when adjustment is done.
Note: Loosening the screws on both sides of axle might be necessary for
adjusting the lens vertically.

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GXV3662_HD/FHD Sample Connection Diagram
Figure 4: Connection diagram

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GXV3662_HD/FHD Key Features
The table below lists the key features the GXV3662_HD/FHD Supports.
Table 1: GXV3662_HD/FHD Technical Specifications
Model
GXV3662_HD
GXV3662_FHD
Video Compression
H.264, MJPEG
Image Sensor Resolution
1/3”, 1.2 Megapixel CMOS,
1280H x 960V
1/3”, 3.1 Megapixel CMOS,
2048H x 1536V
Image Sensor Sensitivity
Day & night mode, exceptionally low noise levels and low-
light sensitivity. Shutter: 1/10000 – 1/30 second
Lens Type
1/3”, 3.3-12mm, F1.6-F3.2, DC-Iris, Manual focus: 50cm - ∞, H:
89.8°‐23.9°, V: 63.6°‐17.9°
Operation Mode
Light Sensor, mechanical IR Cut filter, color / black & white
mode
Minimum Illumination
0.05Lux
Responsivity
5.48V/lux-sec (550nm)
1.9V/lux-sec (550nm)
Pixel Dynamic Range
Wide dynamic range of
120dB with SNRMAX 44dB
Wide dynamic range of
100dB with SNRMAX 39dB
Supported Maximum Video
Resolution and Frame Rate
1280x960 (30fps)
2048x1536 (15fps)
1920x1080 (30fps)
Video Bit Rate
32 Kbps ~ 8 Mbps, multi-rate for preview & recording
Audio Input & Output
LINE-IN & LINE-OUT
Audio Compression
G.711 U/A, AAC
IRIS Control
DC-IRIS
Alarm Input
Vin≤15V, Iin≤35mA, Normal open
Alarm Output
125VAC/0.5A,30VDC/2A, Normal open
Embedded Analytics
Motion detection (up to 16 target areas)
Pre-/post-alarm Buffer
24MB
Snapshots
Triggered upon events, send via email/FTP
Multi-streaming-rate
Preview & Recording
Yes
ePTZ
Yes (at 320x240 resolution)
Security
Video watermark, HTTPS,admin/anonymous
Peripheral Ports
Internal SDHC 2.0 socket
Network Port
10M/100M auto-sensing, RJ45
Network Protocol
TCP/UDP/IP, RTP, RTSP, DHCP, DDNS, HTTP/HTTPS, SMTP,
FTP, NTP
Power over Ethernet (PoE)
IEEE 802.3af class 0
SIP/VoIP Support
Yes, Voice & Video-over-IP
Dimensions (D x H)
153mm x 115m
Weight
1.19 kg
Temperature / Humidity
-30C - +50C (-22F- +122F) for DC and PoE, With heater & fan
Humidity 10-90% RH(non-condensing)
Power Adapter
Output: 12VDC/1A; Input: 100–240VAC, 50–60Hz
Casing
Vandal resistant, weather-proof with IP66 compliance, attachable
to mounting kit of 1.875 diameter
Compliance
FCC, CE, C-tick, IP66

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GXV3662_HD/FHD Lens Specification
Parameters
GXV3662_HD/FHD
Lens Format
1/3”
Image Sensor
1/3” CMOS
Focal Length
3.3mm – 12mm
Aperture Ratio
F1.6 – F3.2
View Angle
D:125.7°- 29.9°
H: 89.8°-23.9°
V: 63.6°-17.9°
IRIS
DC-Iris
Minimum Object
Distance
50 cm
IR CUT Filter
Yes

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INSTALLATION GUIDE
Minimum Recommended System Requirement
To install GXV3662_HD/FHD, you have to have a computer, PC recommend. The minimum
recommended PC system requirement listed below:
•Windows 2000, XP, Windows Vista, Windows 7 (32bit or 64bit)
•CPU: Intel Pentium 4 or higher, 2 GHz
•RAM: 1 GB (4 GB recommended for larger systems)
•Support for DirectX 8.0 and above.
.
Connect your GXV3662_HD/FHD
Using the Power adapter as power supply
•Connect an RJ-45 cable to the NETWORK port of the GXV3662_HD/FHD.
•Connect the other end of the RJ-45 cable to your network or PC.
•Connect the power supply to the DC 12V connector block inside the GXV3662_HD/FHD.
•Connect the other end of the power supply to a wall outlet. The POWER LED will turn solid
green.
Using PoE as power supply:
•Connect an RJ-45 to the NETWORK port of the GXV3662_HD/FHD.
•Connect the other end of the RJ-45 cable to a PoE switch. The POWER indicator will turn solid
green.
NOTE:
If you are going to connect the device to a hub/switch/router, please use a straight-through cable. A
crossover cable should be used if you are going to connect the device directly to a PC.

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Configuring the GXV3662_HD/FHD via Web Browser
The GXV3662_HD/FHD‘s embedded Web server responds to HTTP/HTTPS GET/POST requests.
Embedded HTML pages allow you to configure your IP camera through Microsoft Internet Explorer.
Access the GXV3662_HD/FHD Web Configuration Menu
Connect the Camera to a DHCP server.
The GXV3662_HD/FHD by default enabled as DHCP client, it will automatically get IP address
from the network with DHCP server running. User can know the IP address assigned to the
camera from DHCP server log or using “Search Tool” from Grandstream GSurf_Pro.
1. Download and install the GSurf_Pro software from Grandstream website:
http://www.grandstream.com/products/tools/surveillance/gsurf_pro.zip
2. Run the “Search Tool” in the pull down Menu of “Manage Tool” tag
3. Click on button to begin device detection
4. The detected devices will appear in the Output field like below
5. Double click the column of the detected camera, the browser will automatically open and link to the
device IP and the web configuration page.
6. The browser will ask for plug-in or ActiveX if not installed, otherwise it will get to Home page and
start to show the video captured by the camera (by default the camera enabled anonymous access)
7. Click “Configuration”, the browser will ask credentials to authorize configuration.
8. Enter the administrator user name and password to access the Web Configuration Interface, the default
user name and password are both set to admin.
9. In step 6, IE will indicate that “This website wants to install the following add-on: GSViewerX.cab
from Grandstream Networks Inc.”, allow the installation.
10. Firefox user need to download and install the plug-in to see the video, the plug-in for Firefox is here:
http://www.grandstream.com/products/tools/surveillance/firefox_plugin.exe
NOTE:
Please temporarily disable Antivirus or Internet Security Software when download and install the
Grandstream Firefox plug-in for video or “GSViewerX.cab” for Microsoft Internet Explorer.

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Connect to the Camera using Static IP
If no DHCP server in the network or the camera does not get IP from DHCP server, user can connect the
camera to a computer via cross-over cable, using static IP to configure the camera.
The default IP, if no DHCP server; or DHCP offer time out (3 minutes), is 192.168.1.168
1. Connect the computer via cross-over Ethernet cable directly to the IP camera GXV3662_HD/FHD
2. Configure the computer using Static IP: 192.168.1.XXX (1<XXX<255, but NOT 168) and configure
the “Subnet mask” to “255.255.255.0”. Leave the “Default Gateway” to “Blank” like below:
3. Power on the GXV3662_HD/FHD.
4. Start the IE or Firefox browser when the network connection is up.
5. Enter 192.168.1.168 in the address bar of the browser.
6. The browser will ask for plug-in or ActiveX if not installed, otherwise it will get to Home page and
start to show the video captured by the camera (by default the camera enabled anonymous access)
7. Click “Configuration”, the browser will ask credentials to authorize configuration.
8. Enter the administrator user name and password to access the Web Configuration Interface, the default
user name and password are both set to admin.
9. In step 6, IE will indicate that “This website wants to install the following add-on: GSViewerX.cab
from Grandstream Networks Inc.”, allow the installation.
10. Firefox user need to download and install the plug-in to see the video, the plug-in for Firefox is here:
http://www.grandstream.com/products/tools/surveillance/firefox_plugin.exe
NOTE:
Please temporarily disable Antivirus or Internet Security Software when download and install the
Grandstream Firefox plug-in for video or “GSViewerX.cab” for Microsoft Internet Explorer.

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GXV3662_HD/FHD Home Web Page
The Home Page of GXV3662_HD/FHD shown as Figure 5:
Figure 5: Home Page of GXV3662_HD/FHD
1. Control Console: PTZ Console controller for ePTZ function.
2. ZOOM: Zoom in or Zoom out during ePTZ operation(The GXV3662HD/FHD
does not support zoom).
3. FOCUS: Adjust the focus of image (if equipped with the proper lens).
4. PTZ SPEED/Default Button: Adjust the rotate speed of the control console(PTZ is not supported in
the GXV3662_HD/FHD);
Default button to reset the video brightness, contrast and saturation to
factory default value.
5. BRIGHTNESS: Adjust the image brightness.
6. CONTRAST: Adjust the image contrast.
7. SATURATION: Adjust the image saturation
8. View Size: Adjust the image display size.
9. Configuration: Click to enter “Configuration Page” to configure the parameters of
GXV3662_HD/FHD (Administration privilege required).
10. Language: Click to switch webpage language.
(Current supported: Chinese, English and Russian)

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11. Play/Stop: Start/Stop Play the video stream in webpage.
12. Snapshot: Click to capture and save a snapshot of current video displayed.
Default directory: C:\GS_Capture
13. Record: Click to Start/Stop record of current video into a file.
Default directory: C:\GS_Record
14. Sound On/Off: Toggle to listen/stop the sound from camera
15. Talk: Toggle to talk to camera speaker. (PC microphone required)
16. Replay: Click to playback the recorded video file.
17. Record File Path: Click to adjust the file path of saved video files.
18. Motion Detection Alarm Indicator: If motion detection alarm triggered, the indicator will flash in red.
Click the indicator icon to turn off the alarm indication.
19. DI Alarm: If alarm in triggered, the indicator will flash in red.
Click the indicator icon to turn off the alarm indication.
GXV3662_HD/FHD Configuration & Language Page
•When click the “Configuration” tab, web page will link to page to configure the related parameters of
the GXV3662_HD/FHD.
•There are two big categories of settings: Basic Settings and Advanced Settings. Details will be
illustrated in the later Chapter.
When click the “Language” tab, supported languages will be displayed as shown below. Click to select the
related webpage display language.
•Currently firmware only support: English (default), Simplified Chinese and Russian.

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BASIC SETTINGS EXPLANATION
System Settings Page
This page allow user to configure the system settings of GXV3662_HD/FHD.
Figure 6: System Settings Page
•Current System Time: Display time current system is running at
•Set the System Time: Configure the time system is running.
oTime Zone: Select from pull down menu the time zone unit located
oSelf-Defined Time Zone: Use the self-defined time zone for automatic daylight saving time
adjustment. Format please refer to the “help over mouse”
oUpdate via NTP Server: Synchronize time using NTP protocol with a Time Server
over the Internet cloud (*)
oSynchronize with
Local Computer: Synchronize time with local computer
oSet the Time Manually: Manually input the time
oKeep Current D/T: Select to use camera current displayed time
•OSD Date Format: Pull down to select date format displayed on video screen.
•Device Setting: Setting of Device Operation
oDevice Name: The name of device which will be shown in the result of
“Search Tool” of GSurf_Pro VMS program.
•DI and DO Setting: Setting the state of the Alarm IN / Alarm out Settings
NOTE:
(*) If select this option, a valid DNS server must be configured under Basic Settings

Networking
button has to be clicked to save all the changes made to the device.