Grandstream Networks GXV3615WP_HD User manual

GXV3615WP_HD User Manual www.grandstream.com
Firmware Version 1.0.1.71 http://esupport.grandstream.com
Grandstream Networks, Inc.
GXV3615WP_HD

Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 2 of 39
Firmware Version 1.0.1.71 Last Updated: 03/2013
TABLE OF CONTENTS
GXV3615WP_HD User Manual
WELCOME....................................................................................................................................................4
SAFETY COMPLIANCES................................................................................................................................. 5
WARRANTY..................................................................................................................................................6
CONNECT YOUR GXV3615WP_HD ........................................................................................................... 7
EQUIPMENT PACKAGE CONTENTS.................................................................................................................7
CONNECTING THE GXV3615WP_HD........................................................................................................... 7
PRODUCT OVERVIEW................................................................................................................................8
GXV3615WP_HD FRONT AND BACK PANEL................................................................................................8
GXV3615WP_HD SAMPLE CONNECTION DIAGRAM ...................................................................................10
GXV3615WP_HD SPECIFICATIONS...........................................................................................................11
INSTALLATION GUIDE ............................................................................................................................. 12
MINIMUM RECOMMENDED COMPUTER SYSTEM REQUIREMENT.....................................................................12
CONFIGURE THE GXV3615WP_HD VIA WEB BROWSER.............................................................................12
GXV3615WP_HD HOME WEB PAGE.........................................................................................................15
GXV3615WP_HD CONFIGURATION &LANGUAGE PAGE.............................................................................16
BASIC SETTINGS EXPLANATION ...........................................................................................................17
SYSTEM SETTINGS PAGE ...........................................................................................................................17
VIDEO &AUDIO SETTING PAGE ..................................................................................................................18
CMOS SETTINGS PAGE.............................................................................................................................20
NETWORKING SETTING PAGE .....................................................................................................................21
WI-FI SETTINGS PAGE ...............................................................................................................................22
DDNS SETTINGS PAGE .............................................................................................................................23
SIP SETTING PAGE....................................................................................................................................24
STATUS PAGE............................................................................................................................................26
ADVANCED SETTINGS EXPLANATION..................................................................................................27
USER MANAGEMENT PAGE.........................................................................................................................27
MAINTENANCE PAGE..................................................................................................................................28
SMTP SETTING PAGE (EMAIL ALARM)........................................................................................................29
FTP SETTINGS PAGE (UPLOAD ALARM)......................................................................................................30
ALARM SERVER SETTINGS PAGE (UPLOAD ALARM TO SUPPORTED VMS OR HTTP SERVER)........................31
MOTION DETECTION CONFIGURATION PAGE (SET ALARM)...........................................................................32
SYSLOG SETTINGS PAGE (TROUBLESHOOTING) ..........................................................................................34
RECORD SETTINGS PAGE (LOCAL DVR RECORD SCHEDULE)......................................................................35
LIVE STORAGE SETTING PAGE (MICROSD CARD FILE MANAGEMENT)...........................................................36
SOFTWARE UPGRADE.............................................................................................................................36
SOFTWARE UPGRADE VIA TTFP, HTTP OR HTTPS....................................................................................37
INSTRUCTIONS FOR LOCAL FIRMWARE UPGRADE USING TFTPSERVER: ........................................................37
CONFIGURATION FILE DOWNLOAD ..............................................................................................................38
RESTORE FACTORY DEFAULT SETTING..............................................................................................39
RESET BUTTON .........................................................................................................................................39
RESET FROM WEB INTERFACE....................................................................................................................39

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TABLE OF FIGURES
GXV3615WP_HD USER MANUAL
FIGURE 1: HOME PAGE OF GXV3615WP_HD..............................................................................................................15
FIGURE 2: WEB LANGUAGE SWITCH .............................................................................................................................16
FIGURE 3: SYSTEM SETTINGS PAGE...............................................................................................................................17
FIGURE 4-1: VIDEO &AUDIO SETTINGS PAGE...............................................................................................................18
FIGURE 4-2: VIDEO &AUDIO SETTINGS PAGE...............................................................................................................19
FIGURE 5: CMOS SETTINGS PAGE.................................................................................................................................20
FIGURE 6: NETWORKING SETTING PAGE........................................................................................................................21
FIGURE 7-1: WI-FI NETWORKING SETTING PAGE ..........................................................................................................22
FIGURE 7-2: WI-FI NETWORKING SETTING PAGE ..........................................................................................................22
FIGURE 8: DDNS SETTING PAGE...................................................................................................................................23
FIGURE 9-1: SIP SETTING PAGE.....................................................................................................................................24
FIGURE 9-2: SIP SETTING PAGE.....................................................................................................................................25
FIGURE 10: STATUS PAGE..............................................................................................................................................26
FIGURE 11: USER MANAGEMENT PAGE .........................................................................................................................27
FIGURE 12: MAINTENANCE PAGE ..................................................................................................................................28
FIGURE 13: SMTP SETTING PAGE .................................................................................................................................29
FIGURE 14: FTP SETTING PAGE.....................................................................................................................................30
FIGURE 15: ALARM HTTP SERVER SETTING PAGE .......................................................................................................31
FIGURE 16-1: MOTION DETECTION CONFIGURATION PAGE...........................................................................................32
FIGURE 16-2: MOTION DETECTION SCHEDULE CONFIGURATION PAGE.........................................................................33
FIGURE 17: ALARM SERVER SETTING PAGE ..................................................................................................................34
FIGURE 18: RECORD TIME SCHEDULE SETTING PAGE ...................................................................................................35
FIGURE 19: LIVE STORAGE -MICROSD CARD FILE MANAGEMENT PAGE ......................................................................36
FIGURE 20: FIRMWARE UPGRADE AND PROVISIONING ..................................................................................................37
FIGURE 21: FACTORY RESET FROM WEB INTERFACE ....................................................................................................39
TABLE OF TABLES
GXV3615WP_HD USER MANUAL
TABLE 1: GXV3615WP_HD TECHNICAL SPECIFICATIONS...........................................................................................11

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Firmware Version 1.0.1.71 Last Updated: 03/2013
WELCOME
Thank you for purchasing Grandstream’s GXV3615WP_HD cube high definition IP camera, an innovative
powerful next generation network camera. It features cutting edge H.264 real-time video compression with
excellent image clarity (720p) and color fidelity, industry leading SIP/VoIP for 2-way audio and video
streaming to mobile phones and video phones, integrated PoE, integrated Wi-Fi (b/g/n), integrated
microphone and speaker, microSD for local alarm storage and emergence DVR, large pre-/post-event
recording buffer, and advanced security protection using strong encryption. The GXV3615WP_HD can be
managed with GSurf_Pro, Grandstream’s FREE VMS (video management systems) software that controls
up to 36 cameras simultaneously; or record video using GSNVR, Grandstream’s FREE network and PC
based DVR (digital video recorder) software. It is fully compliant with ONVIF standard and offers flexible
HTTP API and an SDK for advanced integration.
The affordable, feature rich GXV3615WP_HD cube high definition IP camera is a new addition to the
popular GXV3XXX series IP surveillance product family. It ensures ease of use, integration and
deployment with a multilingual graphical user interface, provides powerful solution to applications for
small to medium sized business, storage facilities and residential customers looking to safeguard their
valuables.
This manual will help you to learn how to operate and manage your GXV3615WP_HD high definition
cube IP camera and make the best use of its rich features.

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Safety Compliances
These instructions are intended to assist users with the operation of the GXV3615WP_HD and to instruct
on how to avoid dangerous situations or damage to the device.
Warnings: Serious injury or death may be caused if any of the warnings below are neglected.
Cautions: Injury or damage to the equipment may occur if any of the following caution messages are
neglected.

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Warranty
If you purchased your GXV3615WP_HD from a reseller, please contact the company where you purchased
your device for replacement, repair or refund.
If you purchased the product directly from Grandstream, please contact your Grandstream Sales and
Service Representative for a RMA (Return Materials Authorization) number before you return the product.
Grandstream reserves the right to remedy warranty policy without prior notification.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Please do not use a different power adaptor with the GXV3615WP_HD as it may cause damage to the
products and void the manufacturer warranty.
•This document is subject to change without notice. The latest electronic version of this user manual
is available for download at:
http://www.grandstream.com/products/surveillance/gxv3615wp_hd/documents/gxv3615wp
_hd_usermanual_english.pdf
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose is not permitted without the express written permission of Grandstream Networks, Inc.

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CONNECT YOUR GXV3615WP_HD
Equipment Package Contents
The GXV3615WP_HD package contains:
•GXV3615WP_HD IP Camera
•12V DC Universal Power Adaptor
•Ethernet Cable
•Mount Stand
•Quick Installation Guide
Connecting the GXV3615WP_HD
Using the Power Adapter as power supply
Connect the RJ-45 Ethernet cable to the NETWORK port of the GXV3615WP_HD
Connect the other end of the RJ-45 cable to your network (switch or router or PC)
Connect the power supply to the DC 12V power jack on the back of the GXV3615WP_HD
Using PoE as power supply
Connect the RJ-45 Ethernet cable to the NETWORK port of GXV3615WP_HD
Connect the other end of the RJ-45 cable to your PoE switch.
NOTE:
If you are going to connect the device to a hub/switch/router, please use a straight-through cable. A cross
over cable should be used if you are going to connect the device directly to a PC. Wi-Fi mode has to be
initially configured via wired mode before switched to run in wireless mode.

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PRODUCT OVERVIEW
GXV3615WP_HD Front and Back Panel
Front Panel:
1. Speaker GXV3615WP_HD built-in speaker
2. microSD card slot microSD card slot, for local record storage
3. Lens 2 Million pixel CMOS sensor with Lens
4. Record Button Local record operation button (*)
5. LED Status Indicator LED indicate device operation status (**)
6. Mounting stand Stand connect camera and mounting base
7. Mounting Base Mounting base for desktop or wall installation
(**) LED Indication Status
Red Power connected but IP address not obtained
Solid Green IP address obtained, device in normal operation
Blink Green Device is transmitting data
NOTE:
Green light status can be disabled via web configuration page

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Back Panel:
8. Network Socket 10/100 RJ-45 network port for connecting to Ethernet
9. DC 12V Jack 12V DC power jack, UL Certified.
10. RESET Pinhole Press and hold the Reset button for 15 seconds to Factory
Reset the unit
11. Mounting Socket Sockets for mounting GXV3615WP_HD
(*) Record Button Operation when Pressed:
•If no record task configured, the camera will start recording. Both the Red and Green LED light
will flash simultaneously 5 times with interval of 0.5 second, then back to previous state.
•If the camera is recording via manual recording mode, then it will STOP recording. Red LED will
flash 5 times with interval of 0.5 second, Green LED will turn OFF, then back to the previous state.
•If camera configured with scheduled recording, camera will NOT do any operation. Both Red and
Green LED will light up for about 3 seconds, then back to the previous state.

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GXV3615WP_HD Sample Connection Diagram
This diagram shows how the GXV3615WP_HD connected to Internet.
Wi-Fi can be used to connect GXV3615WP_HD to Internet either, but user has to use wired
connection to configure the Wi-Fi parameter first before it use Wi-Fi connection.

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GXV3615WP_HD Specifications
Table 1: GXV3615WP_HD Technical Specifications
Video Compression
H.264, Motion JPEG , JPEG
Image Sensor
1/3.2”, 2-Megapixel CMOS, 1600H x 1200V pixels
resolution, excellent low noise levels.
Lens Type
1/3”, M12 Megapixel, f=4.2mm, F1.8
Day & Night
No.
Minimum Illumination
0.5Lux
Responsivity
1.0V/lux-sec (550nm)
Video Resolution
1600x1200, 1280x720, 1024x768, 800x592, 800x480,
640x480, 640x368, 480x368, 480x272, 320x240, 320x176,
256x192, 256x144, 160x112, ePTZ (320x240)
Pixel Dynamic Range
71dB, with SNR max. 41dB
Max Frame Rate in Max Resolution
H.264: 15fps@1600x1200; 25fps@1280x960;
30fps@1280x720; 30fps@800x480
MJPEG: 10fps@1024x768; 20fps@800x480
Video Bit Rate
32 Kbps ~ 2 Mbps (adjustable)
Audio Input
Built-in microphone
Audio Output
Built-in speaker
Audio Compression
G.711 U/A, AAC
Embedded Analytics
Motion detection (up to 16 regions)
Video Management System
ONVIF compliant, HTTP API for advanced integration
Pre-/post-alarm Buffer
24MB
Pre-/post-alarm triggered record
Pre-30s and post-60s recording@2Mbps;
Pre-50s and post-100s recording@1Mbps
Snapshots
Triggered upon events, send via email/FTP,
or stored in local micro-SDHC card (not provided)
Multi-streaming-rate
Preview & Recording
Yes
Automatic Features
Auto Exposure, Auto White Balance
Image Flip
Yes (180° degree vertical)
ePTZ
Yes (at 320x240 resolution)
Security
Login password, access privilege management
Network Port
10M/100M auto-sensing, RJ45
Network Protocol
TCP/UDP/IP, RTP, RTSP, DHCP, DDNS,
HTTP/HTTPS, SMTP, FTP, NTP, PPPoE
Power over Ethernet (PoE)
IEEE 802.3af, class 2
Wi-Fi (802.11b/g/n)
Internal antenna
SIP/VoIP Support
Yes, Voice & Video-over-IP
Dimensions (W x H x L)
90mm x 90mm x 45mm
Weight
0.133kg (base only)
Stand: 0.121kg; Package weight: 0.568kg
Temperature / Humidity
0°C – 45°C (32°F–113°F)
Humidity 10–90% RH (non–condensing)
Power Adapter
Output: 12VDC/0.5A; Input:100–240VAC, 50–60Hz
Regulatory Compliance
FCC Part 15B; 15.247 MPE;
EN 55022 EN55024; EN300328; EN301489; EN62311;
EN60950-1, AN/NZS CISPR 22/24; AS/NZS 4268, 4771;
RoHS; UL 60950 (power adapter)

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INSTALLATION GUIDE
Minimum Recommended Computer System Requirement
To install GXV3615WP_HD, you have to have a computer, PC recommend. The minimum recommended
PC system requirement listed below:
•Windows 2000, XP, Windows Vista, Windows 7 (32bit or 64bit)
•CPU: Intel Pentium 4 or higher, 2 GHz
•RAM: 1 GB (4 GB recommended for larger systems)
•Support for DirectX 8.0 and above.
Configure the GXV3615WP_HD via Web Browser
The GXV3615WP_HD has embedded Web server to respond to HTTP GET/POST requests. Embedded
HTML pages allow user to configure the IP camera through Microsoft Internet Explorer (7.0 or above) or
Firefox (plug-in from Grandstream required).
•Download Active-X Control for IE(32bit) from Grandstream website:
http://www.grandstream.com/products/tools/surveillance/activex_control_manual_install_3.1.
0.32.rar
•Download Firefox Plug-in from Grandstream website:
http://www.grandstream.com/products/tools/surveillance/firefox_plugin.exe
NOTE:
Google Chrome and Apple Safari support is NOT yet supported and status pending.
Please temporarily disable Antivirus or Internet Security Software when download and install the
Grandstream Firefox plug-in for video or “GSViewerX.cab” for Microsoft Internet Explorer.

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Connect the Camera to network with DHCP server (Recommended)
The GXV3615WP_HD by default enabled as DHCP client, it will automatically get IP address from the
network with DHCP server running. User can know the IP address assigned to the camera from DHCP
server log or using “SearchTool” from Grandstream GSurf_Pro free VMS software.
1. Download and install the GSurf_Pro software from Grandstream website:
http://www.grandstream.com/products/tools/surveillance/gsurf_pro.zip
2. Run the “Search Tool” in the pull down Menu of “Manage Tool” tag
3. Click on button to begin device detection
4. The detected devices will appear in the Output field like below
5. Double click the column of the detected camera, the browser will automatically open and link to the
device IP and the web configuration page.
6. The browser will ask for plug-in or ActiveX if not installed, otherwise it will get to Home page and
start to show the video captured by the camera (by default the camera enabled anonymous access)
7. Click “Configuration”, the browser will ask credentials to authorize configuration.
8. Enter the administrator user name and password to access the Web Configuration Interface, the default
user name and password are both set to admin.
9. In step 6, IE will indicate that “This website wants to install the following add-on: GSViewerX.cab
from Grandstream Networks Inc.”, allow the installation.
10. Firefox user need to download and install the plug-in to see the video, the plug-in for Firefox is here:
http://www.grandstream.com/products/tools/surveillance/firefox_plugin.exe
NOTE:
Please temporarily disable Antivirus or Internet Security Software when download and install the
Grandstream Firefox plug-in for video or “GSViewerX.cab” for Microsoft Internet Explorer.

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Connect to the Camera using Static IP
If no DHCP server in the network, or the camera does not get IP from DHCP server, user can connect the
camera to a computer via cross-over cable, using static IP to configure the camera.
The default IP, if no DHCP server; or DHCP offer time out (3 minutes), is 192.168.1.168
1. Connect the computer via cross-over Ethernet cable directly to the IP camera GXV3615WP_HD
2. Configure the computer using Static IP: 192.168.1.XXX (1<XXX<255, but NOT 168) and configure
the “Subnet mask” to “255.255.255.0”. Leave the “Default Gateway” to “Blank” like below:
3. Power on the GXV3615WP_HD.
4. Start the IE or Firefox browser when the network connection is up.
5. Enter 192.168.1.168 in the address bar of the browser.
6. The browser will ask for plug-in or ActiveX if not installed, otherwise it will get to Home page and
start to show the video captured by the camera (by default the camera enabled anonymous access)
7. Click “Configuration”, the browser will ask credentials to authorize configuration.
8. Enter the administrator user name and password to access the Web Configuration Interface, the default
user name and password are both set to admin.
9. In step 6, IE will indicate that “This website wants to install the following add-on: GSViewerX.cab
from Grandstream Networks Inc.”, allow the installation.
10. Firefox user need to download and install the plug-in to see the video, the plug-in for Firefox is here:
http://www.grandstream.com/products/tools/surveillance/firefox_plugin.exe
NOTE:
Please temporarily disable Antivirus or Internet Security Software when download and install the
Grandstream Firefox plug-in for video or “GSViewerX.cab” for Microsoft Internet Explorer.

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GXV3615WP_HD Home Web Page
The Home Page of GXV3615WP_HD shown as Figure 1:
Figure 1: Home Page of GXV3615WP_HD
1. Control Console: PTZ Console controller for ePTZ function.
2. ZOOM: Zoom in or Zoom out during ePTZ operation.
3. FOCUS: Adjust the focus of image (Not Applicable to GXV3615WP_HD).
4. PTZ SPEED/Default Button: Adjust the rotate speed of the control console (Not Applicable);
Default button to reset the video brightness, contrast and saturation to
factory default value.
5. BRIGHTNESS: Adjust the image brightness.
6. CONTRAST: Adjust the image contrast.
7. SATURATION: Adjust the image saturation.
8. Configuration: Click to enter “Configuration Page” to configure the parameters of
GXV3615WP_HD (Administration privilege required).
9. Language: Click to switch webpage language.
(Current supported: Chinese, English and Russian)
10. Play/Stop: Start/Stop Play the video stream in webpage.
11. Snapshot: Click to capture and save a snapshot of current video displayed.
Default directory: C:\GS_Capture
12. Record: Click to Start/Stop record of current video into a file.
Default directory: C:\GS_Record
13. Sound On/Off: Toggle to listen/stop the sound from camera microphone
14. Talk: Toggle to talk to camera speaker. (PC microphone required)
15. Replay: Click to playback the recorded video file.
16. Record File Path: Click to adjust the file path of saved video files.
17. Motion Detection Alarm Indicator: If motion detection alarm triggered, the indicator will flash in red.
Click the indicator icon to turn off the alarm indication.

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GXV3615WP_HD Configuration & Language Page
•When click the “Configuration” tab, web page will link to page to configure the related parameters of
the GXV3615WP_HD.
•There are two big categories of settings: Basic Settings and Advanced Settings. Details will be
illustrated in the later Chapter.
•When click the “Language” tab, supported languages will be displayed in Figure 2. Click to select the
related webpage display language.
Figure 2: Web Language Switch
•Currently firmware only support: English (default), Simplified Chinese and Russian.

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BASIC SETTINGS EXPLANATION
System Settings Page
This page allow user to configure the system settings of GXV3615WP_HD.
Figure 3: System Settings Page
•Current System Time: Display time current system is running at
•Set the System Time: Configure the time system is running.
oTime Zone: Select from pull down menu the time zone unit located
oSelf-Defined Time Zone: Use the self-defined time zone for automatic daylight saving time
adjustment. Format please refer to the “help over mouse”
oUpdate via NTP Server: Synchronize time using NTP protocol with a Time Server
over the Internet cloud (*)
oSynchronize with
Local Computer: Synchronize time with local computer
oSet the Time Manually: Manually input the time
oKeep Current D/T: Select to use camera current displayed time
•OSD Date Format: Pull down to select date format displayed on video screen.
•Device Setting: Setting of Device Operation
oTurn off the Select to turn off the Green LED camera operation indication
oDevice Name: The name of device which will be shown in the result of
“Search Tool” of GSurf_Pro VMS program.
NOTE:
(*) If select this option, a valid DNS server must be configured under Basic Settings

Networking
button has to be clicked to save all the changes made to the device.

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Video & Audio Setting Page
This page allows user to configure the video and audio related settings.
Figure 4-1: Video & Audio Settings Page
•On Screen Display (OSD):Display time stamp and text on the video screen.
oOSD Text: Inputted text (to identify the camera) shown on the screen.
oOSD Position: Show the OSD in either top or bottom position on screen.
oDisplay Time: When checked, time stamp will display on video screen
oDisplay Text: When checked, inputted text will display on video screen.
•Audio Settings: Pull down to disable or select different audio codec used in microphone.
Three codec supported: G.711u, G.711a and AAC.
oMicrophone Volume: Slide to adjust microphone gain.
oSpeaker Volume: Slide to adjust the built-in speaker volume.
•Power Frequency: Select correct local power frequency to avoid video flicking effect under
fluorescence light condition.

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Figure 4-2: Video & Audio Settings Page
•Primary Stream Settings:
oPreferred Video Codec: MJPEG and H.264 supported, H.264 recommended.
oResolution: The video resolution in pixel used in camera video
oBit Rate: video bit rate used in video
oI-frame Interval: I-frame interval
•Secondary Stream Settings: Pull down to select, same as Primary steam..
NOTE:
H.264 suggested if camera needs to be viewed via Internet.
If MJPEG selected, reduce fps to minimum to save bandwidth and get better image
Grandstream IP Camera provides two video streams, user can use them with flexibility. For example,
the high-resolution stream for local recording; another low or high resolution for remote monitoring; or
vice versa depending application scenarios.
Use below link to calculate bandwidth and storage before installation
http://www.grandstream.com/support/tools/bandwidth-storage-calc

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CMOS Settings Page
This page allows user to adjust the CMOS parameters:
Figure 5: CMOS Settings Page
•Flip: Check this will allow video flip 180° vertically in horizontal axis.
•Shutter Speed: Camera Shutter Speed. There are six options: Auto; 1/20; 1/25; 1/30; 1/50; 1/100.
•Color Mode: Camera Color Mode. There are three options: Color; Black/White; Auto.
NOTE:
Flip option recommended if camera requires ceilling installation
Auto option recommended for both Shutter Speed and Color Mode.