Grandstream Networks GXV 3651 User manual

Grandstream Networks, Inc.
GXV3651 Series User Manual

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Safety Instructions
These instructions are intended to assist users with the operation of the GXV3651 and also to
instruct on how to avoid dangerous situations or damage to the device.
Warnings: Serious injury or death may be caused if any of the warnings below are neglected.
Cautions: Injury or damage to the equipment may occur if any of the following caution
messages are neglected.
Warnings Follow these safeguards to prevent
serious injury or death.
Cautions Follow these precautions to
prevent potential injury or material
damage.
Warnings:
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power
Source with DC 12V according to the IEC60950-1 standard. Please refer to the technical
specifications for more details.
Do not use a third-party power adapter or power cord
When the device is installed on the wall or ceiling, make sure that it is firmly attached.
Notice：
Make sure that the power supply voltage is correct before using the camera.
Do not drop the device or expose it to physical shock.
Do not expose the device to temperatures outside the range of -10 oC to +60oC when the
device is in operation.
Do not expose the device to damp/wet conditions or high electromagnetism radiation.
To avoid heat accumulation, make sure that your operating environment has proper
ventilation.
Do not attempt to open, disassemble, or modify the device
A few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according
to their average life time. The average life time varies from the differences between operating
environments and usage history. Regular maintenance checks are recommended for all
users. Please contact your dealer for more details.

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Contents
Welcome .........................................................................................................................................................4
Package Contents............................................................................................................................................5
Product Overview...........................................................................................................................................6
GXV3651 Overview...............................................................................................................................6
GXV3651 Back Panel.............................................................................................................................6
GXV3651 Sample Connection Diagram.................................................................................................7
GXV3651 Key Features..........................................................................................................................7
GXV3651 Lens Specification.................................................................................................................8
Minimum Recommended System Requirement ...................................................................................10
Connect your GXV3651.......................................................................................................................10
Configuring the GXV3651 via Web Browser...............................................................................................11
Access GXV3651 Web Configuration Menu........................................................................................11
Connect the Camera to DHCP server....................................................................................................11
Connect to the Camera using Static IP..................................................................................................12
GXV3651 Home Web Page..................................................................................................................13
GXV3651 System Page ........................................................................................................................14
GXV3651 Video & Audio Page............................................................................................................15
GXV3651 Networking Page – Assign an IP to GXV3651 ...................................................................17
GXV3651 DDNS Page.........................................................................................................................18
GXV3651 SIP Page ..............................................................................................................................18
GXV3651 Status Page ..........................................................................................................................20
GXV3651 User Management Page.......................................................................................................21
GXV3651 Maintenance Page ...............................................................................................................22
GXV3651 SMTP Page..........................................................................................................................23
GXV3651 FTP Page .............................................................................................................................23
GXV3651 PTZ Page.............................................................................................................................24
GXV3651 Alarm Event.........................................................................................................................25
GXV3651 Motion Detection Page........................................................................................................28
Configure Motion Detection & Alarm Actions.....................................................................................29
GXV3651 System Log..........................................................................................................................29
FAQ...............................................................................................................................................................30

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Welcome
The GXV3651 series is a next generation High Definition IP camera of power and innovation.
It’s for remote monitoring and surveillance over your LAN or internet.
The innovative AE (Auto Exposure) & AWB (Auto White Balance) algorithms power the
advanced ISP (Image Sensor Processor), ensure high-fidelity video qualities and match
Digital Still Camera color grade in wide range of light environments.
It features cutting edge H.264 real-time video compression (1080p resolution ) with excellent
image clarity at low-to-modest bandwidth, industry leading SIP/VoIP for full duplex 2-way
audio and video streaming to mobile phones and video phones, integrated PoE, embedded
analytics, large pre-/post-event recording buffer, and advanced security protection. Its unique
incorporation of the most comprehensive peripheral support for alarm control, local storage
expansion, and wireless network connection, creates sophisticated and best-in-class control
flexibility and scalability.
The GXV3651 can be managed with GSurf, Grandstream’s advanced and intuitive video
management software that controls up to 36 cameras simultaneously. It offers an HTTP API
and has open-standard Onvif conformance for easier operation and higher levels of
integration.
The GXV3651 is a powerful network camera for professional surveillance environments.

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Package Contents
Items in the package:
•GXV3651 IP Camera
•12V DC power Adapter
•6-pin terminal block connector – 6-pin connector block for connecting external devices,
such as infrared detector, smoke detector and etc., to Alarm IN, Alarm OUT and
RS485 pins.
•Quick installation guide

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Product Overview
GXV3651 Overview
TABLE 1: GXV3651 PRODUCT MODELS
Model P/N
GXV3651_HD xxx-xx009-xxx
GXV3651_FHD xxx-xx0011-xxx
Note: The main difference between GXV3651_HD and GXV3651_FHD is
the Max frame rate and the Max resolution.
GXV3651 Back Panel
Indicators and Connectors on Back Panel
NETWORK – 10/100 Switch LAN port for
connecting to Ethernet. The indicator will be
steady for connection and flashing for network
activity.
AUDIO IN – 3.5mm port for audio input devices
(microphone, pickup and etc.).
AUDIO OUT – 3.5mm port for audio output
devices (speakers, and etc.).
VOUT – 1 BNC (Voltage: 1.0V p-p, Resistance
75Ω) port for video output. This is only applicable
on GXV3651-N/GXV3651-LL.
DC 12V – 12V DC power jack; UL Certified.
SD/MMC – SD card slot.

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RESET – Press the Reset button for 6 seconds to perform a factory reset.
PINs – 1 PTZ connector, Alarm In connector, and Alarm out connector.
USB – USB connector for USB flash/hard drives.
POWER – The indicator will be solid green if the power is on.
GXV3651 Sample Connection Diagram
GXV3651 Key Features
The table below lists the key features the GXV3651 Supports.
ModelGXV3651_HDGXV3651_FHD
VideoCompressionH.264,MotionJPEG
ImageSensor1/2.5”,5‐MegapixelCMOS,2592Hx1944V
LensType1/2”,Mega,DC‐Iris(Optinal)
Day&Nightyes,Lightsensor,MechanicalIR‐Cut
Responsivity1.4V/lux‐sec(550nm)
MaxResolution1920x1080;1600x1200;1280x960;1
280x720;1024x768;800x592;800x4
80;640x480;640x368;480x368;480
x272;320x240;320x176;256x192;2
56x144
2560x1920;2048x1536;1920x108
0;1600x1200;1280x960;1280x720
;1024x768;800x592;800x480;640
x480;640x368;480x368;480x272;
320x240;320x176;256x192;256x1
44

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30fps @ 1920x1080;1600x1200;
60fps @1280x960;1280x720;
Bit rate 32 Kbps – 10 Mbps
Video output BNC, Voltage 1.0Vp_p, Resistance 75Ω
Audio input 3.5mm LINE-IN,built-in Microphone
Audio output 3.5mm LINE-OUT
Audio Input 3.5mm LINE-IN, built-in Microphone
Audio Output 3.5mm LINE-OUT
Alarm Input VIN≤45V, IIN≤25mA
Alarm Output 125VAC/0.5A, 30VDC/2A, Normal Open
IRIS Control Selectable Auto-IRIS or Manual-IRIS
Embedded Analytics Motion detection (up to 16 target areas), video loss (pending)
Pre-/post-alarm Buffer 24MB
Snapshots Trigger upon events, send via email/FTP
Multi-streaming-rate for
Preview & Recording Yes
Security Video watermark (pending), HTTPS, admin/anonymous
Network Protocol TCP, UDP, IP, HTTP, DHCP, RTP, RTSP, FTP, SMTP, DNS, DDNS,
NTP,ICMP, IGMP, ARP,SIP
Power over Ethernet
(PoE) IEEE 802.3af default class
Peripheral Ports SD 2.0, USB 2.0
SIP/VoIP Support Yes
Dimensions (Lx W x H) 164mm x 68mm x 64mm
Weight 0.6kg
Temperature / Humidity 0°C – 45°C (32°F–133°F)
Humidity 10–90% RH (non–condensing)
PowerAdapter Output: 12VDC/1A; Input: 100–240VAC, 50–60Hz
Compliance FCC ; CE ; C-tick
GXV3651 Lens Specification

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Installation Guide
Minimum Recommended System Requirement
•Windows 2000 Server Professional, Windows XP, Windows Vista.
•CPU: Intel Pentium 4 or higher, 2 GHz.
•RAM: 1 GB (4 GB recommended for larger systems).
•Support for DirectX 8.0 and above.
.
Connect your GXV3651
Using the Power adapter as power supply
•Connect an RJ-45 cable to the NETWORK port of the GXV3651.
•Connect the other end of the RJ-45 cable to your network or PC.
•Connect the power supply to the DC 12V power jack on the back of the GXV3651.
•Connect the other end of the power supply to a wall outlet. The POWER LED will turn
solid green.
Using PoE as power supply:
•Connect an RJ-45 to the NETWORK port of GXV3651.
•Connect the other end of the RJ-45 cable to a PoE switch. The POWER indicator will
turn solid green.
NOTE: If you are going to connect the device to a hub/switch/router, please use a
straight-through cable. A cross over cable should be used if you are going to connect the
device directly to a PC.

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Configuring the GXV3651 via Web Browser
The GXV3651’s embedded Web server responds to HTTP/HTTPS GET/POST requests.
Embedded HTML pages allow you to configure your IP camera through Microsoft Internet
Explorer.
Access GXV3651 Web Configuration Menu
Connect the Camera to DHCP server.
1. Navigate your browser to:
http://www.grandstream.com/support/gxv_series_surveillance/general/resources/gs_
search.zip
2. Run the Grandstream GS_Search tool, that you just downloaded.
3. Click on button in order to begin device detection
4. The detected devices will appear in the Output field
5. Start Internet Explorer on your computer.
6. Enter device IP in the address bar of the browser.
7. Enter the administrator user name and password to access the Web Configuration
Interface
8. The default user name and password are both set to admin.
9. IE will indicate that “This website wants to install the following add-on:
‘GSViewerX.cab’ from ‘Grandstream Networks Inc’.” Install this add-on by following
the instructions in IE.
10. You will see the home page.

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Connect to the Camera using Static IP.
If the camera does not get response from DHCP server after 3 minutes, it can be accessed by
the default IP 192.168.1.168.
1. Connect your PC to the same network as the GXV3651.
2. Configure the IP address of your PC to: 192.168.1.XXX (1<XXX<255) and configure
the subnet mask to 255.255.255.0.
3. Make sure that the device is turned on and connected to the network.
4. Start Internet Explorer on your computer.
5. Enter 192.168.1.168 in the address bar of the browser.
6. Enter the administrator user name and password to access the Web Configuration
Interface
7. The default user name and password are both set to admin.
8. IE will indicate that “This website wants to install the following add-on:
‘GSViewerX.cab’ from ‘Grandstream Networks Inc’.” Install this add-on by following
the instructions in IE.
9. You will see the home page.

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GXV3651 Home Web Page
Figure2: Home web page of GXV3651-N and GXV3651-LL
Figure3: Home web page of GXV3651

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Items on GXV3651 Home Page
1 Motion Detection
If the motion detection alarm is triggered, the indicator will flash
red. Click on the indicator to turn off the alarm.
2 Alarm Event If an alarm event is triggered, the indicator will flash red. Click
on the indicator to turn off the alarm.
3 Control Console
PTZ Console controller. PTZ device needs to be connected.
4 ZOOM NOTE: GXV3651 does not support zoom
5 FOCUS Adjusts the focus of images.
6 Default Click this option to reset the video brightness, contrast, and
saturation to their factory default configuration.
7 SPEED Adjusts the rotation speed of the console.
8 BRIGHTNESS Adjusts the image brightness.
9 CONTRAST Adjusts the image contrast.
10 SATURATION Adjusts the image saturation.
11
12
View Size
Play
Resize the image to fit into the window panel in the home
scream.
Plays/Stops the video.
13 Capture Captures the image displayed and saves it to C:\GS_Capture
(default directory).
14 Record Records the video and saves it to C:\GS_Record (default
directory).
15 Sound Off/On Toggles the sound On or Off.
16 Talk Establishes two-way audio.
17 Playback Replays the saved video.
18 Config Configures the Save Location for captured images and
recorded videos.
GXV3651 System Page
This page allows you to configure the system settings on GXV3651.
Current System Time - displays the
current date and time (24h clock).
Set the System Time
Update via NTP Server
- the camera will obtain
the time from an NTP
server Specify the NTP
server's IP address or

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host name. And you can select your time zone from the drop-down list or define your own
time zone setting.
NOTE: If using a host name for the NTP server, a DNS server must be configured under
Basic Settings -> Networking.
Synchronize with Local Computer - sets the time from the clock on your computer.
Set the Time Manually - this option allows you to manually set the time and date.
OSD Date Format - set the format of date
on OSD
Device Name Setting -This
field lets you configure the name
of the GXV3651, which helps
GSurf and GS_NVR to indentify the device when using GS_Search to search all the
Grandstream network cameras or digit video cameras in the same subnet.
DI and DO - Digital input and digital output
Normal open: the circuit is by default open
unless an event triggers the device to close
the circuit.
Normal close: the circuit is by default closed
unless and event triggers the device to open the circuit
GXV3651 Video & Audio Page
On Screen Display (OSD) Settings
OSD Time/ Text – The time stamp
and channel name displayed on the
screen.
Video Settings
Preferred Video Codec – The GXV3651 supports the H.264 video codec.

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Resolution – The higher the resolution is, the better the video quality is, and higher
bandwidth is required.
Low -----------------------ÆHigh Resolution
QCIF CIF 2CIF D1
Bit Rate – The number of bits that are
conveyed or processed per unit of time.
Maximum Frame Rate – The video frame
rate is adjustable based on network
conditions. Increasing the frame rate will
increase the amount of data significantly
therefore consuming more bandwidth. Video
will be impaired due to packet loss when
there is insufficient bandwidth.
Bit Rate Control – Variable Bit rate (VBR)
and Constant Bit Rate (CBR).
Variable Bit Rate - If VBR is selected, the codec varies the amount of output data per time
segment. VBR produces a better quality-to-space ratio. The bits available are used to enable
more flexibly and encode sound or video data more accurately, with fewer bits used in less
demanding passages and more bits used in difficult-to-encode passages.
Constant Bit Rate - If CBR is selected, the codec’s output data is constant regardless of the
input data. The output bit rate is defined in “Bit rate”. CBR is useful for streaming multimedia
content on limited capacity channels. It is easier to calculate required bandwidth as well as
the required storage space using CBR.
Image Quality – If ‘Bit Rate Control’ is set to “VBR”, “Image quality” needs to be configured.
The better the video quality is, the higher the bit rate will be.
I-frame Interval – While streaming video over a network, compression technologies are used
to show the incremental difference between each frame. I-frames are used to help keep the
video looking normal. When intervals are shorter, the video quality is higher but uses more
bandwidth.
NOTE: The users might need to configure the Primary Stream and Secondary Stream
properly. Sometimes, the user might like to watch the live video stream from the web GUI in
low resolution mode while recording a copy via GSurf/GS_NVR in high resolution due to the
limitation of internet bandwidth. In this case, for example, primary stream can be configured
to have better resolution, and then the users can use primary stream to record while watching
secondary video streams.
Audio Settings
Preferred Audio Codec – The GXV3651 supports up to 3 different Vocoder types, a-law
(PCMA), u-law (PCMU) and G.726. The
audio can also be turned off by switching
the setting to “Disabled”
Audio Compression – Audio

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compression is a form of data compression designed to reduce the size of audio files. Usually,
the higher the audio compression is, the better the audio quality is.
Power Frequency - this setting should
match the power frequency used in the
country to avoid flickering in the image. And
it is only available for GXV3651HD
GXV3651 Networking Page – Assign an IP to GXV3651
GXV3651 supports IP version 4. The IP address can set automatically via DHCP, or a static
IP address can be set manually. To make GXV3651 work properly, the user needs to set the
DNS configuration properly. For security purposes, the user can also assign the GXV3651 an
HTTP Port other than 80.
IP Address Configuration
The GXV3651 operates in two modes:
Dynamically Assigned via DHCP
– all the field values for the Static IP
mode are not used. The GXV3651
acquires its IP address from the first
DHCP server it discovers on its
LAN.
Statically Configured as –
configures all of the following fields:
IP address, Subnet Mask, Default
Gateway IP address, DNS Server 1
(primary), DNS Server 2 (secondary). These fields are set to zero by default. Static IP
addresses are recommended for the GXV3651
DNS Configuration
There are two methods of DNS
configuration on the GXV3651:
1. The GXV3651 can obtain the DNS
server automatically
2. Users can configure their own
preferred DNS server
HTTP Port
The GXV3651 supports user configured
http ports. If the HTTP port is changed, the

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port number is needed to access the web GUI, for instance: http://192.168.1.168:8080.
NOTE: If the HTTP Port is 80, when you add this device to GSurf or GS_NVR, the RTSP
port is 554. If the HTTP Port is changed, when you add this device to GSurf or GS_NVR,
please make sure the RTSP port number equals HTTP Port plus 2000.
GXV3651 DDNS Page
Dynamic DNS provides devices that have a variable, often changing IP address with a well
known hostname resolvable by network applications through standard DNS queries.
Set up DDNS
1. Apply for a domain name
from your service provider.
2. Login to the web
configuration page, click
Basic Settings > DDNS.
3. Enter the required
information
DDNS Active – If you
want to use DDNS, please
set this field to “Enabled” .
DDNSISPType– Select
your DDNS ISP Type.
Self-Define DDNS Address – Self-define the DDNS server instead of using DDNS
ISP Type.
SiteName– The DDNS name for your device.
DDNS Account/ DDNS Password – The account and password from the DDNS
Provider.
STUN Server – If the device is behind a router, a STUN server is needed to help
penetrate the NAT.
4. Click Save to save the changes. You might need to reboot the device to apply all the
changes.
GXV3651 SIP Page
The GXV3651 has the ability to receive phone calls and make phone calls when an alarm
event is triggered through motion detection or alarm input. Register the GXV3651 to a SIP
server to enable the product to make and receive phone calls. To make outgoing phone
calls out, the user needs to configure the Phone List properly.

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Register GXV3651 to a SIP Server
1. From the GXV3651 home page, click Basic Settings > SIP.
2. Go to SIP Settings Tab.
3. General Phone Settings.
Registered – The field shows the registration
status of the account with the SIP server.
Unregister On Reboot – If it’s checked, the SIP user’s registration information will be
cleared from the server when the phone reboots.
4. Enter the required information.
Account Name – The field
configures the SIP account
name.
SIP Server – The SIP Server’s IP
address or Domain name
provided by your service
provider.
Outbound Proxy – The IP
address or Domain name of the
Outbound Proxy, Media Gateway,
or Session Border Controller.
Used for firewall or NAT
penetration in different network
environments. If the system detects a symmetric NAT, STUN will not work. ONLY
outbound proxies can provide a solution for a symmetric NAT.
SIP User ID – User account information provided by your service provider (ITSP); this is
either an actual phone number or is formatted like one.
Authenticate ID – The SIP service subscriber’s Authenticate ID used for authentication.
It can be identical to or different from the SIP User ID.
Authenticate Password – The SIP service subscriber’s account password for the GXV
to register to the SIP server of the ITSP.
STUN Server – If the device is behind a router, a STUN server is needed to help
penetrate the NAT.
Stream – To choose between Primary and Secondary stream.
Preferred Vocoder – To choose different Vocoder type.
Registration Expiration – This parameter allows users to specify the time frequency (in
minutes) in which the GXV refreshes its registration with the specified registrar. The
default interval is 60 minutes.
Local SIP Port – This parameter defines the local SIP port used to listen and transmit.
The default value is 5060.
Local RTP Port – This parameter defines the local RTP-RTCP port pair that is used to
listen and transmit. The default value is 5004.
5. ClickSave to save all the changes. You need to restart the device to apply all changes.

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SIP Open Door Settings
Enable SIP open door – This will close the DO
connections in the back to close the circuit
connected to it.
Key to open the door – DTMF key to close the circuit. Digits 0-9 only.
Delay lock time (seconds) – This is the time in seconds that the circuit will remain closed
when this function is triggered
Configure Phone List Page
To make sure the GXV3651 can make phone calls to the number you preferred when alarm is
triggered. You need to add number to the phone list.
Steps to add phone number:
1. From the GXV3651 home page, click Basic Settings > SIP.
2. Go to Phone List Tab.
3. Enter the Phone number and name, click Add a Number to save all the changes.
4. Numbers added to the system will be listed in this page.
NOTE: With current firmware, only the first phone number in the list will be called when an
alarm is triggered.
GXV3651 Status Page
System Statistics
System Statistics lists hardware and software
information, for example, the part number, the
software version, about the GXV3651.
Hardware Version – This field contains the
product’s hardware information.
Part Number – This field contains the product part
Available phone numbers