Grandstream Networks HT812 Instruction Manual

Grandstream Networks, Inc.
HT812/HT814
Analog Telephone Adaptors
Administration Guide

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HT812/HT814 Administration Guide
Version 1.0.9.3
COPYRIGHT
©2018 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this user manual is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with your devices as it may cause damage to the products and
void the manufacturer warranty.

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GNU GPL INFORMATION
The firmware for the HT812/HT814 contains third-party software licensed under the GNU General Public
License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU
General Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download

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HT812/HT814 Administration Guide
Version 1.0.9.3
Table of Content
DOCUMENT PURPOSE.................................................................................................7
CHANGE LOG................................................................................................................8
Firmware Version 1.0.9.3.......................................................................................................................8
Firmware Version 1.0.8.7.......................................................................................................................8
Firmware Version 1.0.5.11.....................................................................................................................8
Firmware Version 1.0.3.7.......................................................................................................................9
Firmware Version 1.0.3.2.......................................................................................................................9
Firmware Version 1.0.2.7.......................................................................................................................9
Firmware Version 1.0.2.5.......................................................................................................................9
Firmware Version 1.0.2.3.....................................................................................................................10
Firmware Version 1.0.2.1.....................................................................................................................10
GUI INTERFACE EXAMPLES...................................................................................... 11
WELCOME ...................................................................................................................12
PRODUCT OVERVIEW ................................................................................................13
Feature Highlights................................................................................................................................13
HT812/HT814 Technical Specifications...............................................................................................14
GETTING STARTED.....................................................................................................16
Equipment Packaging..........................................................................................................................16
HT812/HT814 Ports Description..........................................................................................................17
Connecting HT812/HT814...................................................................................................................17
Scenario 1: Connecting the HT812/HT814 using WAN Port........................................................17
Scenario 2: Connecting the HT812/HT814 using LAN Port.........................................................18
HT812/HT814 LEDs Pattern................................................................................................................18
CONFIGURATION GUIDE............................................................................................20
Obtain HT812/HT814 IPAddress via Connected Analogue Phone.....................................................20

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Understanding HT812/HT814 Interactive Voice Prompt Response Menu..........................................20
Configuration via Web Browser ...........................................................................................................22
Accessing the Web UI ..................................................................................................................23
Web UI Access Level Management..............................................................................................24
Saving the Configuration Changes...............................................................................................24
Changing Admin Level Password.................................................................................................24
Changing User Level Password...................................................................................................24
Changing Viewer Password .........................................................................................................25
Changing HTTP Web Port............................................................................................................25
Web Configuration Pages Definitions..................................................................................................26
Status Page Definitions................................................................................................................26
Basic Settings Page Definitions....................................................................................................27
Advanced Settings Page Definitions ............................................................................................32
Profiles Pages Definitions.............................................................................................................39
FXS Ports Page Definitions..........................................................................................................52
Important Settings................................................................................................................................53
NAT Settings.................................................................................................................................53
DTMF Methods.............................................................................................................................53
Preferred Vocoder (Codec)...........................................................................................................54
Configuring HT812/HT814 Through Voice Prompts............................................................................54
Configuration through a Central Server...............................................................................................55
Register a SIPAccount........................................................................................................................55
Call Features........................................................................................................................................59
Rebooting HT812/HT814 from Remote...............................................................................................60
UPGRADING AND PROVISIONING ............................................................................61
Firmware Upgrade procedure..............................................................................................................61
Upgrading via Local Directory..............................................................................................................62
Upgrading via Local TFTP/HTTP Servers...........................................................................................62
Firmware and Configuration File Prefix and Postfix ............................................................................62

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Managing Firmware and Configuration File Download........................................................................63
Configuration File Download................................................................................................................63
RESTORE FACTORY DEFAULT SETTINGS...............................................................64
Using the Reset Button........................................................................................................................64
Using the IVR Command.....................................................................................................................64
Reset from Web Interface (Reset Type)..............................................................................................65
EXPERIENCING HT812/HT814....................................................................................66

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Table of Tables
Table 1: HT812/HT814 Features at a Glance.............................................................................................13
Table 2: HT812/HT814 Technical Specifications.........................................................................................14
Table 3: HT812/HT814 Connectors Definitions...........................................................................................17
Table 4: HT812/HT814 LEDs Pattern Description......................................................................................19
Table 5: Voice Prompt Menu.......................................................................................................................20
Table 6: Status Page Definitions.................................................................................................................26
Table 7: Basic Settings Page......................................................................................................................27
Table 8: Advanced Settings.........................................................................................................................32
Table 9: Profiles Pages ...............................................................................................................................39
Table 10: FXS Ports....................................................................................................................................52
Table 11: HT812/HT814 Call Features........................................................................................................59
Table 12: MAC Address Key Mapping ........................................................................................................64
Table of Figures
Figure 1: HT812 Package Contents............................................................................................................16
Figure 2: HT814 Package Contents............................................................................................................16
Figure 3: HT812 Back Panel.......................................................................................................................17
Figure 4: HT814 Back Panel.......................................................................................................................17
Figure 5: Connecting the HT812/HT814.....................................................................................................18
Figure 6: HT812/HT814 LEDs Pattern........................................................................................................18
Figure 7: Admin Level Password ................................................................................................................24
Figure 8: User Level Password...................................................................................................................25
Figure 9: Viewer Level Password................................................................................................................25
Figure 10: Web HTTP Port..........................................................................................................................26
Figure 11: SIP Profiles Settings ..................................................................................................................56
Figure 12: SIPAccounts settings................................................................................................................57
Figure 13: Accounts Status.........................................................................................................................58
Figure 14: Firmware Upgrade Page............................................................................................................61
Figure 15: XML Config File - MAC Header .................................................................................................63

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HT812/HT814 Administration Guide
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DOCUMENT PURPOSE
This document describes the basic concept and tasks necessary to use and configure your HT812/HT814.
It covers also the topic of connecting and configuring the HT812/HT814, making basic operations and the
call features. Please visit http://www.grandstream.com/support to download the latest “HT812/HT814 User
Guide”.
This guide covers following topics:
Product overview
Getting started
Configuration guide
Upgrade and provisioning
Restore factory default settings

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HT812/HT814 Administration Guide
Version 1.0.9.3
CHANGE LOG
This section documents significant changes from previous versions of admin guide for HT812/HT814. Only
major new features or major document updates are listed here. Minor updates for corrections or editing are
not documented here.
Firmware Version 1.0.9.3
Added feature “Custom Certificate”. [Custom Certificate]
Added feature “Use P-Access-Network-Info Header”. [Use P-Access-Network-Info Header]
Added feature “Use P-Emergency-Info Header”. [Use P-Emergency-Info Header]
Add support for call waiting tone to be repeated while the caller is still calling.
Added feature “Conference Party Hangup Tone” when “Special Feature” is set to MTS.
Add support for HTTPS based on TLS v1.2
Firmware Version 1.0.8.7
Added [MTS] to Special Feature.
Added support for [Russian] in Web UI and IVR.
Added support for upgrade device via [FTP/FTPS] server.
Added support to have the call waiting tone through SIP INFO.
Added support for Hunting Group on HT812 Web UI.
Added feature “Validate Server Certificates”. [Validate Server Certificates]
Added support for [DDNS]
Added feature Blacklist for Incoming Calls. [Blacklist for Incoming Calls]
Added support for [Telnet]
Added feature [Play busy/reorder tone before Loop Current Disconnect]
Firmware Version 1.0.5.11
Changed default "Upgrade Via" from HTTP to HTTPS. [Upgrade via] [Upgrade Protocol] [UPGRADE
PROTOCOL] [UPGRADING AND PROVISIONING]
Added the ability to schedule [Automatic Reboot]
Added support for [SNMPv3]
Added support for 3 level access through RADIUS authorization (Admin, User and [viewer])
Added option to customize number of failed [Web Access Attempt Limit] to access web GUI
Added option to customize idle time to logout the web access with [Web Session Timeout]
Added option to disable WAN side ports [Black List for WAN Side Port]
Added feature “Caller ID Fetch Order” option under FXS port settings. [Caller ID Fetch Order]
Added feature “Enable High Ring Power” option under FXS port settings. [Enable High Ring Power]

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Added feature “Internet Protocol” to choose from “IPv4 Only”, “IPv6 Only”, “Both, prefer IPv4”, “Both,
prefer IPv6”. [Internet Protocol]
Added feature “IPv6 Address” to configure IPv6 Address. [IPv6 Address]
Firmware Version 1.0.3.7
Added option “Use Actual Ephemeral Port in Contact with TCP/TLS” to force device to use actual
ephemeral port. [UseActual Ephemeral Port in Contact with TCP/TLS]
Added option “SIP URI Scheme When Using TLS” to choose between ‘SIP’ and ‘SIPS’. [SIP URI
Scheme When Using TLS]
Added Option “Backup Outbound Proxy” to use backup Outbound Proxy if Outbound Proxy registration
expires. [Backup Outbound Proxy]
Added option “Prefer Primary Outbound Proxy” to enable registration through primary outbound proxy
if registration expires. [Prefer Primary Outbound Proxy]
Added option “Enable RTCP” to enable RTCP function through Web UI. [Enable RTCP]
Added option “Hold Target Before Refer” to enable device to hold before being referred. [Hold Target
Before Refer]
Added Option “Enable Session Timer” to disable session timer. [Enable Session Timer]
Added feature “Conference URI” to support Conference URI. [Conference URI]
Added feature “White List for WAN Side” for remote management. [White List for WAN Side]
Added feature “Black List for WAN Side” for remote management. [Black List for WAN Side]
Added option “Web Access Mode” to choose between “HTTPS” and “HTTP” to access device Web UI.
[Web Access Mode]
Added feature “HTTPS Web Port” to set HTTPS web port instead of using default HTTPS port. [HTTPS
Web Port]
Added feature “SSH Port” to self-configure SSH port. [SSH Port]
Added SNMP related features.
Firmware Version 1.0.3.2
Added option “DNS SRV use Registered IP” to force DNS SRV to use registered IP instead of use first
SRV. [DNS SRV use Registered IP]
Changed default NTP server from us.pool.ntp to pool.ntp.org.
Firmware Version 1.0.2.7
No major changes
Firmware Version 1.0.2.5
Changed OPUS Payload Type default value to 123 to match other GS products. [OPUS Payload Type]

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HT812/HT814 Administration Guide
Version 1.0.9.3
Firmware Version 1.0.2.3
Added network check mechanism to enable or disable WAN port web access.
Added a re-enter box toconfirm change user and admin password on web GUI to avoid typo or mistakes.
[Confirm End User Password] [Confirm Admin Password]
Firmware Version 1.0.2.1
This is the initial version for HT812/HT814.

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GUI INTERFACE EXAMPLES
http://www.grandstream.com/sites/default/files/Resources/HT81x_web_gui.zip
1. Screenshot of Login Page
2. Screenshots of Status Page
3. Screenshots of Basic Settings Page
4. Screenshots ofAdvanced Settings Page
5. Screenshots of Profile Page
6. Screenshots of FXS Ports Page

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HT812/HT814 Administration Guide
Version 1.0.9.3
WELCOME
The HT812/HT814 analog telephone adaptors (ATAs) provide transparent connectivity for analog phones
and faxes to the world of internet voice. Connecting to any analog phone, fax or PBX, the HT812/HT814 is
an effective and flexible solution for accessing internet-based telephone services and corporate intranet
systems across established LAN and internet connections. This Grandstream Handy Tones are a new
addition to the popular Handy Tone ATA product family. This manual will help you to learn how to operate
and manage your HT812/HT814 analog telephone adaptors and make the bestuse of their many upgraded
features including simple and quick installation, 3-way conferencing, direct IP-IP Calling, and new
provisioning support among other features. The HT812/HT814 are very easy to manage and configure, and
they are specifically designed to be an easy to use and affordable VoIP solution for both the residential user
and the teleworker.

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HT812/HT814 Administration Guide
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PRODUCT OVERVIEW
The HT812/HT814 are 2/4 ports analog telephone adaptors (ATAs) that allow users to create a high-quality
and manageable IP telephony solution for residential and office environments. Their ultra-compact size,
voice quality, advanced VoIP functionality, security protection and auto provisioning options enable users
to take advantage of VoIP on analog phones and enables service providers to offer high quality IP service.
The HT812/HT814 are an ideal ATA s for individual use and for large scale commercial IP voice
deployments since they permit small and medium businesses to create integrated IP and PSTN telephony
systems that efficiently manage communication costs. HT812/HT814’s inclusion of an integrated NAT router
and dual 10/100/1000MbpsEthernet WAN and LAN ports enables ashared broadband connection between
multiple Ethernet devices as well as the extension of VoIP services to analog phones.
Feature Highlights
The following table contains the major features of the HT812/HT814:
Table 1: HT812/HT814 Features at a Glance
HT812 / HT814
Support 2 SIP profiles through 2 FXS ports for HT812 and 4 FXS port for
HT814 and dual 10/100/1000Mbps Ethernet port for HT812
Support 3-way voice conferencing.
Support wide range of caller ID formats.
Support advanced telephony features, including call transfer, call
forward, call-waiting, do not disturb, message waiting indication, multi-
language prompts, flexible dial plan and more.
Support T.38 Fax for creating Fax-over-IP.
TLS and SRTP security encryption technology to protect calls and
accounts.
Automated provisioning options include TR-069 and XML config files.
Failover SIP server automatically switches to secondary server if main
server loses connection.
Use with Grandstream’s UCM series of IP PBXs for Zero Configuration
provisioning.
GR-909 Line Testing Functionalities.

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HT812/HT814 Technical Specifications
The following table resumes all the technical specifications including the protocols/standards supported,
voice codecs, telephony features, languages and upgrade/provisioning settings for the HT812/HT814.
Table 2: HT812/HT814 Technical Specifications
Interfaces
Telephone Interfaces
Two (2) RJ11 FXS ports for HT812.
Four (4) RJ11 FXS sports for HT814.
Network Interface
Two (2) 10/100/1000 Mbps Ethernet port (RJ45).
LED Indicators
POWER, LAN, WAN, PHONE1, PHONE2 for HT812.
POWER, LAN, WAN, PHONE1, PHONE2, PHONE3, PHONE4 for HT814.
Factory Reset Button
Yes.
Voice, Fax, Modem
Telephony Features
Caller ID display or block, call waiting, flash, blind or attended transfer,
forward, hold, do not disturb, 3-way conference.
Voice Codecs
G.711 with Annex I (PLC) and Annex II (VAD/CNG), G.723.1, G.729A/B,
G.726, iLBC, OPUS, dynamic jitter buffer, advanced line echo cancellation.
Fax over IP
T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711
for Fax Pass-through.
Short/Long Haul Ring
Load
For HT812: 3 REN, up to 1km on 24AWG line.
For HT814: 2 REN, up to 1km on 24AWG line.
Caller ID
Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID.
Disconnect Methods
Busy Tone, Polarity Reversal/Wink, Loop Current.
Signaling
Network Protocols
TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, FTP/FTPS, ARP/RARP, ICMP, DNS,
DDNS, DHCP, NTP, TFTP, SSH,Telnet, STUN, SIP (RFC3261), SIP over
TCP/TLS, SRTP, TR-069.
QoS
Layer 2 (802.1Q VLAN, SIP/RTP 802.1p) and Layer 3 (ToS, Diffserv, MPLS).
DTMF Methods
In-audio, RFC2833 and/or SIP INFO.
Provisioning and
Control
HTTP, HTTPS, SSH, FTP, FTPS, Telnet, TFTP, TR-069, secure and
automated provisioning using TR069, syslog.
Security
Media
SRTP.

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Control
TLS/SIPS/HTTPS/HTTP/SSH/Telnet.
Management
Syslog support, SSH, Telnet remote management using web browser.
Physical
Universal Power
Supply
Input: 100-240VAC, 50-60Hz
Output: 12V/0.5A for HT812.
Output: 12V/1A for HT814.
Environmental
Operational: 32o–104oF or 0º –40ºC.
Storage: 14o–140oF or -10º –60ºC.
Humidity: 10 –90% Non-condensing.
Dimensions and
Weight
Dimension: 28.5 x 130 x 90 mm (H x W x D).
Weight: 353.33g for HT812 and for 423.5g for HT814.
Compliance
Compliance
FCC/CE/RCM.

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HT812/HT814 Administration Guide
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GETTING STARTED
This chapter provides basic installation instructions including the list of the packaging contents and also
information for obtaining the best performance with the HT812/HT814.
Equipment Packaging
The HT812/HT814 ATAs packages contain:
Note: Check the package before installation. If you find anything missing, contact your system administrator.
1x HT812 1x 12V Power Adapter
1x Quick Installation Guide
1x GPL Statement
1x Ethernet Cable
1x HT814 1x 12V Power Adapter
1x Ethernet Cable 1x Quick Installation Guide
1x GPL Statement
Figure 1: HT812 Package Contents
Figure 2: HT814 Package Contents

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HT812/HT814 Ports Description
The following figure describes the different ports on the back panel of the HT812/HT814.
Table 3: HT812/HT814 Connectors Definitions
Connecting HT812/HT814
The HT812/HT814 are designed for easy configuration and easy installation, to connect your
HT812/HT814, please follow the steps below:
Scenario 1: Connecting the HT812/HT814 using WAN Port
When connecting HT812/HT814 using the WAN port, they will act as simple DHCP Client.
1. Insert a standard RJ11 telephone cable into the phone ports and connect the other end of the
telephone cable to a standard touch-tone analog telephone.
2. Connect the WAN port of the HT812/HT814 to a router, switch or modem using an Ethernet cable.
3. Insert the power adapter into the HT812/HT814 and connect it to a wall outlet and make sure to
respect the technical specifications of the power adapter used.
4. Power, WAN and Phone LEDs will be solidly lit when the HT812/HT814 is ready for use.
Phone 1 & 2 (HT812)
Phone 1,2,3 & 4 (HT814)
Connects the analog phones / fax machines to the ATA using an
RJ-11 telephone cable.
WAN
Connects theATA to your router, switch or modem using an
Ethernet RJ45 network cable.
co
LAN
Connects theATA to your PC or switch using an Ethernet RJ45
network cable.
DC Power
Connects the ATA to PSU
(12V –0.5A for HT812) and (12V - 1Afor HT814).
Reset
Factory reset button. Press for 7 seconds to reset factory default
settings.
Figure 3: HT812 Back Panel
Figure 4: HT814 Back Panel

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Scenario 2: Connecting the HT812/HT814 using LAN Port
When connecting the HT812/HT814 using the LAN port, they will act as a router and DHCP serving
addresses, the devices connected with HT812/HT814 LAN will pull DHCP addresses from your
HT812/HT814.
1. Insert a standard RJ11 telephone cable into the phone ports and connect the other end of the
telephone cable to a standard touch-tone analog telephone.
2. Connect a computer or switch to the LAN port of the HT812/HT814 using an Ethernet Cable.
3. Insert the power adapter into the HT812/HT814 and connect it to a wall outlet and make sure to
respect the technical specifications of the power adapter used.
4. Power, LAN and Phone LEDs will be solidly lit when the HT812/HT814 is ready for use.
Note: Please make sure to enable NAT Router under Web GUI Basic Settings Device Mode.
Figure 5: Connecting the HT812/HT814
HT812/HT814 LEDs Pattern
There are four (4) LED types that help you manage the status of your HT812/HT814.
Figure 6: HT812/HT814 LEDs Pattern

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Table 4: HT812/HT814 LEDs Pattern Description
LED Lights
Status
Power LED
The Power LED lights up when the HT812/HT814 are powered on and it
flashes when the HT812/HT814 is booting up.
WAN LED
The WAN LED lights up when the HT812/HT814 are connected to your
network through the WAN port.
LAN LED
The LAN LED lights up when the HT812/HT814 are connected to your
network through the LAN port.
Phone LED 1&2 (HT812)
Phone LED 1,2,3 & 4
(HT814)
The phone LEDs indicate status of the respective FXS port-phone on the
back panel
OFF - Unregistered
ON (Solid Blue) - Registered and Available
Blinking every 500 ms - Off-Hook / Busy
Slow blinking - FXS LEDs indicates voicemail