Grandstream Networks GXP2200 User manual

Grandstream Networks, Inc.
www.grandstream.com
Grandstream Networks, Inc.
GXP2200 Enterprise Application Phone
User Manual

GXP2200 USER MANUAL Page 1 of 129
GXP2200 User Manual
Index
GNU GPL INFORMATION..........................................................................9
CHANGE LOG .........................................................................................10
FIRMWARE VERSION 1.0.1.9 ............................................................................................................10
WELCOME...............................................................................................11
PRODUCT OVERVIEW............................................................................12
FEATURE HIGHTLIGHTS...................................................................................................................12
GXP2200 TECHNICAL SPECIFICATIONS.........................................................................................13
INSTALLATION........................................................................................15
EQUIPMENT PACKAGING .................................................................................................................15
CONNECTING YOUR PHONE ...........................................................................................................15
GXP2200 EXTENSION BOARD..........................................................................................................16
SAFETY COMPLIANCES....................................................................................................................18
WARRANTY.........................................................................................................................................18
GETTING TO KNOW GXP2200 ...............................................................19
USING THE TOUCHSCREEN.............................................................................................................19
IDLE SCREEN.....................................................................................................................................20
SETTING UP HOME SCREEN ....................................................................................................20
ADDING IDLE SCREENS ............................................................................................................21
DELETING IDLE SCREENS........................................................................................................21
IDLE SCREEN ICONS .................................................................................................................22
ONSCREEN KEYBOARD ...................................................................................................................24
USING THE KEYPAD..........................................................................................................................27
USING THE MESSAGE WAITING INDICATOR..................................................................................28
MANAGING STATUS BAR ..................................................................................................................29
MAKING PHONE CALLS.........................................................................31
REGISTERING SIPACCOUNTS ........................................................................................................31
HANDSET, SPEAKER AND HEADSET MODE...................................................................................32
MAKING A CALL..................................................................................................................................32
DIRECT IP CALL .................................................................................................................................35
ANSWERING A CALL..........................................................................................................................36

GXP2200 USER MANUAL Page 2 of 129
CALL HOLD.........................................................................................................................................39
CALL WAITING....................................................................................................................................39
CALL TRANSFER................................................................................................................................40
5-WAY CONFERENCE........................................................................................................................41
VOICEMAIL（MESSAGE WAITING INDICATION）..........................................................................44
MUTE...................................................................................................................................................45
DND .....................................................................................................................................................45
CALL FORWARD.................................................................................................................................45
GXP2200 APPLICATIONS.......................................................................48
CUSTOMIZING IDLE SCREENS ........................................................................................................48
ADDING AN ITEM TO IDLE SCREEN .........................................................................................48
MOVING AN ITEM ON IDLE SCREEN........................................................................................49
REMOVING AN ITEM FROM IDLE SCREEN..............................................................................49
CHANGING IDLE SCREEN WALLPAPER ..................................................................................50
MANAGING APPS AND WIDGETS.....................................................................................................50
OPENING APPS...........................................................................................................................51
SWITCHING TO RECENTLY USED APP....................................................................................51
MANAGING APPS........................................................................................................................52
MANAGING DOWNLOADS .........................................................................................................54
PLAYING WITH APPS.........................................................................................................................54
BLACKLIST ..................................................................................................................................55
BROSWER ...................................................................................................................................59
CALENDAR ..................................................................................................................................61
CALCULATOR..............................................................................................................................62
CALL HISTORY............................................................................................................................63
CLOCK .........................................................................................................................................65
CONTACTS ..................................................................................................................................67
EMAIL...........................................................................................................................................70
FILE MANAGER...........................................................................................................................72
GALLERY .....................................................................................................................................74
GS MARKET.................................................................................................................................75
IP LOCATION ...............................................................................................................................77
MEDIA PLAYER............................................................................................................................78
MESSAGE....................................................................................................................................84
MUSIC ..........................................................................................................................................88
SEARCH.......................................................................................................................................89
CONNECTING TO NETWORK AND DEVICES .......................................92
ETHERNET..........................................................................................................................................92
TURNING ETHERNET ON OR OFF............................................................................................92

GXP2200 USER MANUAL Page 3 of 129
CONFIGURING DHCP OR STATIC IP.........................................................................................92
WIFI......................................................................................................................................................92
TURNING WIFI ON OR OFF........................................................................................................92
ADDING WIFI NETWORKS .........................................................................................................93
BLUETOOTH.......................................................................................................................................93
TURNING BLUETOOTH ON OR OFF.........................................................................................93
CHANGING BLUETOOTH DEVICE NAME .................................................................................94
PAIRING GXP2200 WITH A BLUETOOTH DEVICE....................................................................94
CONNECTING TO A BLUETOOTH DEVICE...............................................................................94
SENDING AND RECEIVING FILES VIA BLUETOOTH...............................................................95
DISCONNECTING A BLUETOOTH DEVICE...............................................................................95
UNPAIRING A BLUETOOTH DEVICE .........................................................................................95
EHS HEADSET....................................................................................................................................95
USB......................................................................................................................................................96
SD CARD.............................................................................................................................................96
GXP2200 WEB GUI SETTINGS...............................................................97
ACCESSING GXP2200 WEB GUI ......................................................................................................97
DEFINITIONS......................................................................................................................................99
STATUS PAGE DEFINITIONS.............................................................................................................99
STATUS/ACCOUNT STATUS.......................................................................................................99
STATUS/NETWORK STATUS......................................................................................................99
STATUS/SYSTEM INFO.............................................................................................................100
ACCOUNT PAGE DEFINITIONS.......................................................................................................100
ACCOUNT/GENERAL SETTINGS.............................................................................................100
ACCOUNT/NETWORK SETTINGS ...........................................................................................101
ACCOUNT/SIP SETTINGS........................................................................................................102
ACCOUNT/CODEC SETTINGS.................................................................................................103
ACCOUNT/CALL SETTINGS.....................................................................................................104
ADVANCED SETTINGS PAGE DEFINATIONS ................................................................................107
ADVANCED SETTING/GENERAL SETTINGS..........................................................................107
ADVANCED SETTING/CALL FEATURES .................................................................................108
ADVANCED SETTING/TONE GENERATOR.............................................................................109
MAINTENANCE PAGE DEFINATION ...............................................................................................109
MAINTENANCE/NETWORK SETTINGS...................................................................................109
MAINTENANCE/TIME SETTINGS............................................................................................. 110
MAINTENANCE/WEB/SSH ACCESS.........................................................................................111
MAINTENANCE/UPGRADE........................................................................................................111
MAINTENANCE/SYSLOG.......................................................................................................... 113
MAINTENANCE/LOGCAT.......................................................................................................... 113
MAINTENANCE/DEBUG............................................................................................................ 113

GXP2200 USER MANUAL Page 4 of 129
MAINTENANCE/LANGUAGE .................................................................................................... 113
MAINTENANCE/TR-069 ............................................................................................................ 114
MAINTENANCE/DEVICE MANAGER........................................................................................ 114
GXP2200 LCD SETTINGS.....................................................................115
OPENING SETTINGS ....................................................................................................................... 115
ACCOUNT PREFERENCE................................................................................................................ 115
NETWORKS ...................................................................................................................................... 116
SOUND.............................................................................................................................................. 116
DISPLAY ............................................................................................................................................ 117
SECURITY SETTINGS...................................................................................................................... 117
APPLICATIONS................................................................................................................................. 117
LANGUAGE & KEYBOARD .............................................................................................................. 118
DATE & TIME..................................................................................................................................... 118
ABOUT PHONE................................................................................................................................. 118
ADVANCED SETTINGS.................................................................................................................... 119
UPGRADING AND PROVISIONING ......................................................120
UPGRADE AND PROVISIOING CONFIGURATION.........................................................................120
CONFIRM UPGRAGE TO START.....................................................................................................121
UPLOAD FIRMWARE LOCALLY.......................................................................................................122
NO LOCAL FIRMWARE SERVERS..................................................................................................123
CONFIGURATION FILE DOWNLOAD..............................................................................................124
FACTORY FUNCTIONS AND FACTORE RESET..................................125
FACTORY FUNCTIONS....................................................................................................................125
RESTORE TO FACTORY DEFAULT VIA LCD MENU ......................................................................125
RESTORE TO FACTORY DEFAULT VIA THE WEB GUI .................................................................126
EXPERIENCING THE GXP2200 APPLICATION PHONE......................128

GXP2200 USER MANUAL Page 5 of 129
Table of Tables
GXP2200 User Manual
Table 1: GXP2200 TECHNICAL SPECIFICATIONS...................................................................................13
Table 2: GXP2200 EQUIPMENT PACKAGING ..........................................................................................15
Table 3: GXP2200 CONNECTORS ............................................................................................................15
Table 4: GXP2200 EXTENSION BOARD PACKAGING.............................................................................16
Table 5: GXP2200 ONSCREEN ICONS.....................................................................................................22
Table 6: GXP2200 KEYPAD BUTTONS .....................................................................................................27
Table 7: GXP2200 MWI LED STATUS........................................................................................................28
Table of Figures
GXP2200 User manual
Figure 1: GXP2200 Front View...................................................................................................................12
Figure 2: GXP2200 Back View....................................................................................................................15
Figure 3: GXP2200 Back View with GXP2200 Extension Board................................................................17
Figure 4: GXP2200 Default Main Screen....................................................................................................19
Figure 5: GXP2200 Onscreen Menu...........................................................................................................19
Figure 6: Set GXP2200 HOME Screen.......................................................................................................21
Figure 7: Delete GXP2200 Idle Screen.......................................................................................................22
Figure 8: GXP2200 Onscreen Keyboard - Chinese Input Method..............................................................25
Figure 9: GXP2200 Onscreen Keyboard - English Input Method...............................................................25
Figure 10: GXP2200 Onscreen Keyboard - Lowercase .............................................................................25
Figure 11: GXP2200 Onscreen Keyboard - Uppercase..............................................................................26
Figure 12: GXP2200 Onscreen Keyboard - Number and Symbols............................................................26
Figure 13: GXP2200 Keyboard...................................................................................................................27
Figure 14: GXP2200 Status Bar..................................................................................................................29
Figure 15: GXP2200 Status Bar - Notification.............................................................................................29
Figure 16: GXP2200 Status Bar - Process .................................................................................................30
Figure 17: GXP2200 Status Bar - System Settings ....................................................................................30
Figure 18: GXP2200 Account Registration Status......................................................................................31
Figure 19: GXP2200 Call Screen................................................................................................................32
Figure 20: GXP2200 Offhook Call Screen..................................................................................................33
Figure 21: GXP2200 Call History Screen - One Entry Selected.................................................................34
Figure 22: GXP2200 Contacts Screen........................................................................................................34
Figure 23: GXP2200 Messages Screen .....................................................................................................35

GXP2200 USER MANUAL Page 6 of 129
Figure 24: Single Incoming Call..................................................................................................................36
Figure 25: Multiple Incoming Calls..............................................................................................................37
Figure 26: Auto Answer Option in Web GUI................................................................................................38
Figure 27: Auto Answer Option in LCD.......................................................................................................38
Figure 28: Call On Hold...............................................................................................................................39
Figure 29: GXP2200 Multiple Calls Screen ................................................................................................39
Figure 30: Call Transfer - Blind Transfer.....................................................................................................40
Figure 31: Call Transfer - Attended Transfer...............................................................................................41
Figure 32: GXP2200 Conference Screen ...................................................................................................42
Figure 33: Invite Party to Conference .........................................................................................................42
Figure 34: 3-way Conference Call Established...........................................................................................43
Figure 35: New Voicemail Notification ........................................................................................................44
Figure 36: Press Message Button to Retrieve Voicemail............................................................................44
Figure 37: GXP2200 DND...........................................................................................................................45
Figure 38: Call Forwarding on GXP2200 LCD............................................................................................46
Figure 39: Call Forwarding on GXP2200 Web GUI....................................................................................46
Figure 40: Call Forward - Unconditional .....................................................................................................47
Figure 41: Call Forward - Time Based........................................................................................................47
Figure 42: Call Forward - Busy/No Answer.................................................................................................47
Figure 43: Add Item to Home Screen..........................................................................................................48
Figure 44: Set Wallpaper From Live Wallpapers ........................................................................................50
Figure 45: Move Clock App to Desktop.......................................................................................................51
Figure 46: Manage Application Screen.......................................................................................................52
Figure 47: Running Application Screen.......................................................................................................53
Figure 48: GXP2200 Downloads App.........................................................................................................54
Figure 49: GXP2200 Blacklist - Block History.............................................................................................55
Figure 50: GXP2200 Blacklist.....................................................................................................................56
Figure 51: Add Number to Blacklist.............................................................................................................56
Figure 52: Manually Add Number to Blacklist.............................................................................................57
Figure 53: Add Number From Contacts ......................................................................................................57
Figure 54: Add Number From Call Log .......................................................................................................58
Figure 55: Delete Entry From Blacklist .......................................................................................................58
Figure 56: Delete Entry From Blacklist .......................................................................................................59
Figure 57: GXP2200 Web Browser.............................................................................................................60
Figure 58: GXP2200 Web Browser-Bookmarks .........................................................................................60
Figure 59: View Calendar Events by Month................................................................................................61
Figure 60: View Calendar Events by Day...................................................................................................61
Figure 61: GXP2200 Calendar Screen - Edit Event ...................................................................................62
Figure 62: GXP2200 Calculator - Basic Panel............................................................................................62
Figure 63: GXP2200 Calculator - Advanced Panel.....................................................................................63
Figure 64: GXP2200 Call History - All Calls................................................................................................64

GXP2200 USER MANUAL Page 7 of 129
Figure 65: GXP2200 Call History - Entry Details........................................................................................64
Figure 66: GXP2200 Call History - Entry Operations .................................................................................65
Figure 67: GXP2200 Clock Screen.............................................................................................................66
Figure 68: GXP2200 Alarm Screen.............................................................................................................66
Figure 69: GXP2200 Contacts Screen(改)..................................................................................................67
Figure 70: GXP2200 Contacts - New Contact ............................................................................................67
Figure 71: GXP2200 Contacts - Edit Contact .............................................................................................68
Figure 72: GXP2200 Contacts - Storage Status .........................................................................................69
Figure 73: GXP2200 Contacts - Import File................................................................................................69
Figure 74: GXP2200 Contacts - Export File................................................................................................70
Figure 75: GXP2200 Contacts - Download File..........................................................................................70
Figure 76: GXP2200 Email Setup Wizard 1................................................................................................71
Figure 77: GXP2200 Email Setup Wizard 2................................................................................................71
Figure 78: GXP2200 Email Setup Wizard 3................................................................................................72
Figure 79: GXP2200 Email .........................................................................................................................72
Figure 80: GXP2200 Gallery.......................................................................................................................74
Figure 81: GXP2200 GS Market - Game....................................................................................................75
Figure 82: GXP2200 GS Market - Search App...........................................................................................76
Figure 83: GXP2200 GS Market - History...................................................................................................76
Figure 84: GXP2200 GS Market - Installed ................................................................................................77
Figure 85: GXP2200 GS Market - Confirm Uninstall ..................................................................................77
Figure 86: GXP2200 Location.....................................................................................................................78
Figure 87: GXP2200 Media Player .............................................................................................................79
Figure 88: GXP2200 Media Player - Scan..................................................................................................79
Figure 89: GXP2200 Media Player - Sort Music Files ................................................................................80
Figure 90: GXP2200 Media Player - Edit Music Files.................................................................................80
Figure 91: GXP2200 Media Player - Music File Options ............................................................................81
Figure 92: GXP2200 Media Player - Playing..............................................................................................81
Figure 93: GXP2200 Media Player - Lyrics.................................................................................................82
Figure 94: GXP2200 Media Player - Folder................................................................................................82
Figure 95: GXP2200 Media Player - Folder................................................................................................83
Figure 96: GXP2200 Media Player - PlayList .............................................................................................83
Figure 97: GXP2200 Media Player - Create New Playlist ..........................................................................84
Figure 98: GXP2200 Media Player - Playlist Options.................................................................................84
Figure 99: GXP2200 Message....................................................................................................................85
Figure 100: View Dialog..............................................................................................................................85
Figure 101: Message Options.....................................................................................................................86
Figure 102: GXP2200 Message - Send SMS.............................................................................................86
Figure 103: GXP2200 Message – SMS Draft List ......................................................................................87
Figure 104: GXP2200 Message - Storage Status.......................................................................................87
Figure 105: GXP2200 Music - Now Playing................................................................................................88

GXP2200 USER MANUAL Page 8 of 129
Figure 106: GXP2200 Music - Now Playing: MENU Options .....................................................................89
Figure 107: GXP2200 Search - Search on Web.........................................................................................90
Figure 108: GXP2200 Search - Search on GXP2200 ................................................................................90
Figure 109: GXP2200 Search - Dial Number..............................................................................................91
Figure 110: GXP2200 Web GUI - Login......................................................................................................97
Figure 111: GXP2200 Main Screen - IP Address........................................................................................98
Figure 112: GXP2200 Upgrade Configuration via LCD ............................................................................120
Figure 113: Start GXP2200 Upgrade ........................................................................................................121
Figure 114: Upload GXP2200 Firmware via Web GUI..............................................................................122
Figure 115: GXP2200 Firmware Uploading ..............................................................................................123
Figure 116: GXP2200 Firmware Upload Done .........................................................................................123
Figure 117: GXP2200 LCD - Factory Reset..............................................................................................126
Figure 118: GXP2200 LCD - Confirm Factory Reset................................................................................126
Figure 119: GXP2200 Web GUI - Confirm Factory Reset ........................................................................127

GXP2200 USER MANUAL Page 9 of 129
GNU GPL INFORMATION
GXP2200 firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu_gpl.

GXP2200 USER MANUAL Page 10 of 129
CHANGE LOG
This section documents significant changes from previous versions of GXP2200 user manuals. Only major
new features or major document updates are listed here. Minor updates for corrections or editing are not
documented here.
FIRMWARE VERSION 1.0.1.9
•This is the initial version.

GXP2200 USER MANUAL Page 11 of 129
WELCOME
Thank you for purchasing Grandstream GXP2200 Enterprise Application Phone. GXP2200 represents the
future of enterprise business telephones in modern Internet age. Featuring Android 2.3 and its vast
number of 3rd party applications, a 480x272 capacitive touch screen TFT LCD, dual Gigabit network ports,
integrated PoE and Bluetooth. The GXP2200 delivers superior HD audio quality, leading edge telephony
features, integration of rich Web content with access to the rapidly growing Android applications base and
automated provisioning. Built with advanced security protection for privacy, this enterprise application
phone also features broad interoperability with most 3rd party SIP based devices, IP PBX and major IMS
platforms. The GXP2200 is an innovative smart desk phone loaded with tremendous value for
Web-integrated business communications as well as unprecedented power for advanced custom business
applications development and personalization. This unique product is distinguished in a special class of its
own.
This user manual is designed to help you understand how to configure and manage the GXP2200
Enterprise Application Phone. Besides demonstrating how to install this unit with ease, this manual will
explain how to fully utilize the phone’s voice calling features as well as explore all the built-in feature-rich
applications.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power adaptor with the GXP2200 as it may cause damage to the products
and void the manufacturer warranty.
This document is subject to change without notice. The latest electronic version of this user manual is
available for download here:
http://www.grandstream.com/support
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.

GXP2200 USER MANUAL Page 12 of 129
PRODUCT OVERVIEW
FEATURE HIGHTLIGHTS
•480x272 pixel capacitive touch screen TFT LCD;
•HD wideband audio, superb full-duplex hands-free speakerphone with advanced acoustic echo
cancellation and excellent double-talk performance;
•6 lines with up to 6 SIP accounts, up to 5-way conference, phonebook with up to 1000 contacts, call
history with up to 500 records;
•Support Android 2.3 and the vast number of 3rd party Android applications (including Skype, Google
Voice, Microsoft Lync Client, Youtube, Facebook, Twitter, Pandora, Angry Birds, and etc), advanced
SDK toolkit for custom business application development and deployment control;
•Dual switched auto-sensing 10/100/1000Mbps network ports, PoE, Bluetooth, USB, SD, EHS
(Electronic Hook-Switch) with Plantronics headsets, capability to connect/power up to 4 cascaded
extension modules with LCD display (GXP2200 EXT);
•Automated provisioning using TR-069 or AES encrypted XML configuration file, TLS/SRTP/HTTPS for
advanced security and privacy protection, LLDP, LDAP, IPv6.
Figure 1: GXP2200 Front View

GXP2200 USER MANUAL Page 13 of 129
GXP2200 TECHNICAL SPECIFICATIONS
Table 1: GXP2200 TECHNICAL SPECIFICATIONS
Protocols and
Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE,
LLDP, LDAP, TR-069, 802.1x, IPv6, TLS, SRTP
Network Interfaces Dual switched 10/100/1000Mbps ports with integrated PoE
Graphic Display 480x272 capacitive touch screen TFT LCD
Bluetooth Yes, integrated
Auxiliary Ports RJ9 headset jack (allowing EHS with Plantronics headsets), USB, SD, extension
module port
Feature Keys
10 function keys for MUTE, HOLD, PHONEBOOK, MESSAGE, HEADSET,
TRANSFER, CONFERENCE, VOLUME, SPEAKER
, SEND/REDIAL, 4 Android
navigations control keys for HOME, MENU, SEARCH, BACK
Voice Codec Support for G.711u/a, G.722 (wide-band), G.729A/B
Audio Codec AAC, MP3, AMR, WAVE, MIDI, Vorbis
Video Decoder H.264 BP/MP/HP, H.263/H.263+, MPEG4, up to 1080p resolution
Telephony Features Hold, transfer (unconditional/no answer/busy), forward, call park/pickup, 5-way
conference, shared-call-appearance (SCA)/bridged-line-appearance (BLA), virtual
BLF/speed-dial extensions, downloadable phone book (XML, LDAP, up to 1000
items), call waiting, call log (up to 500 records), boss-secretary virtual button,
flexible dial plan, hot desking, personalized music ringtones, server redundancy
and fail-over
Sample
Applications
Skype, Google Voice, Microsoft LYNC, Web browser, Adobe Flash, Facebook,
Twitter, Youtube, news/weather/stock, Internet Radio, Pandora, Last.fm, Yahoo
Flickr, Photobucket, alarm clock, Google Calendar, PBX-in-phone, mobile phone
data import/export via Bluetooth, and etc. API/SDK available for advanced custom
application development
Applications
Deployment Allow various Android 2.3 compliant applications to be developed, downloaded
and run in the embedded device with provisioning control
HD Audio Yes, HD handset and speakerphone with support for wideband audio
Base Stand Yes, integrated stand with 2 adjustable angles
QoS Layer 2 (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security User and administrator level passwords, MD5 and MD5-
sess based
authentication, 256-
bit AES encrypted configuration file, TLS, SRTP, HTTPS,
802.1x media access control
Multi-language English, German, Italian, French, Spanish, Portugue
se, Russian, Croatian,

GXP2200 USER MANUAL Page 14 of 129
Chinese, Korean, Japanese and etc
Upgrade and
Provisioning
Firmware upgrade via TFTP/HTTP/HTTPS or local HTTP upload, mass
provisioning using TR-069 or AES encrypted XML configuration file
Power and Green
Energy Efficiency Universal power adapter: Input: 100-240VAC 50-60Hz;
Output: 12VDC, 1.5A (supplying power for up to 4 cascaded GXP2200EXT)
Integrated Power-over-Ethernet (802.3af, class 0); Max power consumption 10W
(power adapter, no GXP2200EXT), 12W (PoE, no GXP2200EXT), or 18W (power
adapter only, with 4 cascaded GXP2200EXT)
Physical Unit dimension: 188mm (W) x 210mm (H) x 85mm (D) (handset onhook)
Unit weight: 0.86kg
Package weight: 1.42kg
Temperature and
Humidity 32-104 oF / 0-40 oC, 10-90% (non-condensing)
Package Content GXP2200 phone, handset with cord, universal power supply, network cable, quick
start guide
Compliance FCC Part 15 (CFR 47) Class B; EN55022 Class B, EN55024, EN61000-3-2,
EN61000-3-3, EN60950-1; AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, RoHS;
UL 60950 (power adapter)

GXP2200 USER MANUAL Page 15 of 129
INSTALLATION
EQUIPMENT PACKAGING
Table 2: GXP2200 EQUIPMENT PACKAGING
Main Case Yes (1)
Handset Yes (1)
Phone Cord Yes (1)
Power Adaptor Yes (1)
Ethernet Cable Yes (1)
Phone Stand Yes (1)
Quick Start Guide Yes (1)
CONNECTING YOUR PHONE
Figure 2: GXP2200 Back View
Table 3: GXP2200 CONNECTORS
Handset Port
12V Power
USB Port
EXT Port
Phone Stand
EXT Connecting Slot
SD Card Slot
Headset Port
PC Port
LAN Port

GXP2200 USER MANUAL Page 16 of 129
SD Card Slot SD Card Slot
USB Port USB devices can be connected via the USB port. For example, you can connect a
USB flash drive to save captured pictures or use a USB keyboard or mouse for the
web browser
Headset Port RJ9 headset connector port (supporting EHS with Plantronics headset)
Handset Port RJ9 handset connector port
PC Port 10/100Mbps RJ-45 port connecting to PC
LAN Port 10/100/1000Mbps RJ-45 port connecting to Ethernet
Power Jack 12V DC Power connector port
EXT Port RJ11 connector port to connect the GXP2200 Extension Board
To set up the GXP2200, follow the steps below:
1. Attach the phone stand to the back of the phone where there is a slot for the phone stand. Upper part
and bottom part are available for two angels;
2. Connect the handset and main phone case with the phone cord;
3. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the
router) using the Ethernet cable;
4. Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an
electrical outlet. If PoE switch is used in step 3, this step could be skipped;
5. The LCD will display the booting up screen. Before continuing, please wait for the main screen display
to show up.
GXP2200 EXTENSION BOARD
The GXP2200 extension module is an ideal solution for the busy enterprise environment looking to add the
ability to receive and dispatch calls efficiently. Each extension module has 20 programmable buttons, Left
and Right buttons, supporting 40 Multiple Purpose Keys to be configured. GXP2200 supports up to 4
extension modules, adding 160 fully programmable phone extensions to the phone.
Table 4: GXP2200 EXTENSION BOARD PACKAGING
Extension Board Yes (1)
Extension Board Stand Yes (1)
RJ11-RJ11 Cable Yes (1)
Connector Plate Yes (1)
Screws Yes (4)

GXP2200 USER MANUAL Page 17 of 129
Note:
The extension module is an additional accessory for the GXP2200 and is not included in the GXP2200
box.
To set up the GXP2200 Extension board with GXP2200, please follow the steps below:
1. On the back of GXP2200 and the extension board, there are slots for connector plate. Attach the
connector plate between the slots for GXP2200 and the extension board;
2. Apply the screws provided and securely tighten them in (See Figure 3);
3. Connect the extension board to GXP2200 via the EXT port using the RJ11-RJ11 cable provided;
4. Install the phone stand on GXP2200 and extension board;
5. Power up the GXP2200. The GXP2200 extension board will show the booting up screen with version
information and connecting status;
6. After successfully booting up, the extension board will stay in idle. Press and hold the Left button for 3
seconds to check the version information and status.
Figure 3: GXP2200 Back View with GXP2200 Extension Board
The GXP2200 Extension board can be configured via the web GUI of GXP2200 connected. Login the
GXP2200's web GUI and configure Multiple Purpose Keys for Extension board 1/2/3/4 following the tags.

GXP2200 USER MANUAL Page 18 of 129
After successfully configured, on the GXP2200 Extension board, press Left or Right button users could
browse all the MPK's status in different pages.
SAFETY COMPLIANCES
The GXP2200 phone complies with FCC/CE and various safety standards. The GXP2200 power adapter
is compliant with the UL standard. Use the universal power adapter provided with the GXP2200 package
only. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power
adapters.
WARRANTY
If the GXP2200 phone was purchased from a reseller, please contact the company where the phone was
purchased for replacement, repair or refund. If the phone was purchased directly from Grandstream,
contact the Grandstream Sales and Service Representative for a RMA (Return Materials Authorization)
number before the product is returned. Grandstream reserves the right to remedy warranty policy without
prior notification.
Warning:
Use the power adapter provided with the phone. Do not use a different power adapter as this may damage
the phone. This type of damage is not covered under warranty.

GXP2200 USER MANUAL Page 19 of 129
GETTING TO KNOW GXP2200
USING THE TOUCHSCREEN
When the phone boots up in HOME screen, the LCD will display as below. A registered account is shown
in Figure 4. Users might need register their own account to have the account status displayed.
Figure 4: GXP2200 Default Main Screen
Tap the onscreen MENU icon, the settings and applications menu will be brought up as Figure 5 shows.
Figure 5: GXP2200 Onscreen Menu
The Status B
ar shows time,
connectivity, signal strength,
notification information and etc.
Account information displays in
this area. Up to 6 accounts can
be registered and displayed.
Onscreen MENU icon. Tap to
access settings and applications.