GRASS VALLEY PROFILE XP PFC 500/E User manual

Printed in USA
Grass Valley Group Inc.
PO Box 1114
Grass Valley, CA 95945 USA
[phone]
http://www.grassvalleygroup.com
Instruction Manual
PROFILE XP
PFC 500/E
FIBRE CHANNEL RAID STORAGE SYSTEM

2PFC 500/E Instruction Manual 2 December 1999
Copyright Copyright 1999 Grass Valley Group Inc. Grass Valley, California.
Portions copyright  CLARiiON Storage Systems, Inc. Reprinted with
permission.
Printed in the United States of America. All rights reserved. This document may
not be copied in whole or in part, or otherwise reproduced except as specifically
permitted under U.S. copyright law, without the prior written consent of Grass
Valley Group Inc., P.O. Box 1114, Crass Valley, California 95945 USA.
Windows NT is a registered trademark of Microsoft.
Grass Valley Group, Profile, and Profile XP are registered trademarks of Grass
Valley Group, Inc. Other trade names used in this document are trademarks or
registered trademarks of the manufacturers or vendors of the associated
products.
Grass Valley Group
License Agreement Profile system software contains intellectual property ofGrass Valley Group Inc.,
i.e., software programs that are licensed for use by the end user consumer. The
terms of the license are contained on the package containing the backup disks,
or a copy may be obtained from your local licensed Grass Valley Group dealer.
Revision Status
Rev Date Description
November 8, 1999 Initial release of the PFC500/E RAID Storage Instruction Manual
071-0683-00A
December 2, 1999 Revised to include Customer Replaceable Parts list.
071-0683-01

2 December 1999 PFC 500/E Instruction Manual 3
Notice THIS DOCUMENT HAS BEEN PREPARED FOR USE BY GRASS VALLEY
GROUP INC. PERSONNEL, CUSTOMERS, AND PROSPECTIVE
CUSTOMERS. THE INFORMATION CONTAINED HEREIN SHALL NOT BE
REPRODUCED IN WHOLE OR IN PART WITHOUT PRIOR WRITTEN
APPROVAL.
The right to make changes in specifications and other information contained in
this document without prior notice is reserved, and the reader should in all cases
consult GRASS VALLEY GROUP INC. to determine whether any such changes
have been made.
NO REPRESENTATIONOR OTHER AFFIRMATION OF FACT CONTAINED IN
THIS DOCUMENT INCLUDING BUT NOT LIMITED TO STATEMENTS
REGARDING CAPACITY, RESPONSE-TIME PERFORMANCE, SUITABILITY
FOR USE OR PERFORMANCE OF PRODUCTS DESCRIBED HEREIN SHALL
BE DEEMED TO BE A WARRANTY FOR ANY PURPOSE, OR GIVE RISE TO
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LIMITED TO LOST PROFITS) ARISE OUT OF THIS DOCUMENT OR THE
INFORMATION CONTAINED IN IT, EVEN IF THE POSSIBILITY OF SUCH
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LICENSED INTERNAL
CODE Items of hardware (called "Machines") as described herein which are supplied to
Buyer by GRASS VALLEY GROUP INC. use licensed internal code ("LIC").
CLARiiON Storage Systems, Inc. owns copyrights in the LIC and any updates or
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(a) License. Code is licensed for use only by Buyer, only for the specificMachine,
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1.Execute the Code onlyon theMachine, asnecessarytooperate or maintain the
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such, may be executed on a host connected to the Machine butonly for use with
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2.make a backup or archival copy of the Code, which Buyer may use only when
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(b) Duration of License. Buyer’s license terminates when Buyer no longer
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(c) Actions Buyer May Not Take. Buyer agrees to use the Code only as
authorized above. Buyer may not do, for example, any of the following:
1.otherwise copy, display, transfer, adapt,modify, distribute or transferthe Code,
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2.reverse assemble, reverse compile, or otherwise translate the Code; or
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Software Restricted Rights clause at Federal Acquisition Regulations (FAR)
52.227-19, whichever may apply.
Grass Valley Group Inc.
PO Box 1114
Grass Valley, CA 95945 USA

4PFC 500/E Instruction Manual 2 December 1999

2 December 1999 PFC 500/E Instruction Manual 5
Contents
Safety Summaries
General Safety Summary.....................................................................................................7
Safety Terms and Symbols ..................................................................................................8
Service Safety Summary......................................................................................................8
Certifications and Compliances............................................................................................9
Preface
About this manual...............................................................................................................11
Using the Profile XP Documentation Set.......................................................................11
Manual Descriptions......................................................................................................12
How this manual is organized........................................................................................13
Getting more information....................................................................................................14
On-line manuals ............................................................................................................14
Grass Valley Group Product Support.................................................................................15
Chapter 1 About the PFC500/E
PFC500/E components......................................................................................................18
Chassis...............................................................................................................................18
Midplane........................................................................................................................20
Front door ......................................................................................................................21
RAID Controllers (RCs) .................................................................................................21
Disk modules.................................................................................................................22
Disk drives.....................................................................................................................22
Drive carrier...................................................................................................................22
Power supplies (PSs).........................................................................................................23
Drive fan pack ....................................................................................................................24
Configurations ....................................................................................................................24
What next? .........................................................................................................................24
Chapter 2 Installing a PFC500/E
Requirements.....................................................................................................................25
Site requirements ..........................................................................................................25
Power........................................................................................................................25
Cooling......................................................................................................................25
Cabling requirements ....................................................................................................26
Addressing requirements...............................................................................................26
FC-AL address ID.....................................................................................................26
Chassis address (CA)...............................................................................................26
Installing a PFC500/E in a cabinet.....................................................................................27
Determining the rail mounting positions ........................................................................27
Attaching the mounting rails..........................................................................................29
Sliding PFC500/E onto rails ..........................................................................................30
Setting addresses and connecting cables.....................................................................33
PFC500/E powerup and initialization.................................................................................38
PFC500/E powerdown.......................................................................................................38
Binding disk modules into groups.......................................................................................38
Chapter 3 Servicing and upgrading a PFC500/E
Hot swapping components.................................................................................................39
Monitoring PFC500/E status..............................................................................................40
Handling CRUs...................................................................................................................42
Power issues and CRUs................................................................................................42

6PFC 500/E Instruction Manual 2 December 1999
Avoiding electrostatic discharge (ESD) damage...........................................................42
Emergency procedures (without an ESD kit)............................................................43
Precautions when removing, installing, or storing CRUs...............................................43
Replacing or adding a disk module....................................................................................44
Removing an RC or an RC filler module............................................................................49
Installing or removing the RC memory module..................................................................51
Installing an RC or an RC filler module..............................................................................54
Replacing the drive fan pack..............................................................................................57
Replacing or adding a power supply module .....................................................................59
Appendix A Technical specifications and operating limits
Technical specifications .....................................................................................................67
ac power requirements..................................................................................................67
Size and weight.............................................................................................................68
Drive type ......................................................................................................................68
Disk module address................................................................................................68
RC FC-AL interface.......................................................................................................68
Copper cabling ..............................................................................................................69
Standards certification and compliance.........................................................................69
Safety standards.......................................................................................................69
EMI standards ..........................................................................................................69
Fibre Channel related standards ..............................................................................69
Operating limits ..................................................................................................................70
Shipping and storage requirements ...................................................................................70
Glossary..........................................................................................................................71
Index.................................................................................................................................75

2 December 1999 PFC 500/E Instruction Manual 7
Safety Summaries
General Safety Summary
Review the following safety precautions to avoid injury andpreventdamage
to this product or any products connected to it.
Only qualified personnel should perform service procedures.
While using this product, you may need to access other parts of the system.
Read the GeneralSafety summary in other system manuals forwarnings and
cautions related to operating the system.
Injury Precautions
Use Proper Power
Cord To avoid fire hazard, use only the power cord specified for this product.
Ground the Product This product is grounded through the grounding conductor of the power
cord. To avoid electric shock, the grounding conductor must be connected
to earthground. Before making connections to the input or output terminals
of the product, ensure that the product is properly grounded.
Do Not Operate
Without Covers To avoid electric shock or fire hazard, do not operate this product with
covers or panels removed.
Do Not operate in
Wet/Damp
Conditions
To avoid electric shock, do not operate this product in wet or damp
conditions.
Do Not Operate in an
Explosive
Atmosphere
To avoid injury or fire hazard, do not operate this product in an explosive
atmosphere.
Avoid Exposed
Circuitry To avoid injury, remove jewelry such as rings, watches, and other metallic
objects. Do not touch exposed connections and components when power is
present.
Product Damage Precautions
Use Proper Power
Source Do not operate this product from a power source that applies more than the
voltage specified.
Provide Proper
Ventilation To prevent product overheating, provide proper ventilation.
Do Not Operate With
Suspected Failures If you suspect there is damage to this product, have it inspected by qualified
service personnel.

8PFC 500/E Instruction Manual 2 December 1999
Safety Terms and Symbols
Terms in This
Manual These terms may appear in this manual:
WARNING:Warningstatementsidentifyconditions orpracticesthatcan
result in personal injury or loss of life.
CAUTION: Caution statements identify conditions or practices that can
result in damage to the equipment or other property.
Terms on the
Product These terms may appear on the product:
DANGER indicates a personal injury hazard immediately accessible as one
reads the marking.
WARNING indicates a personal injury hazard not immediately accessible
as you read the marking.
CAUTION indicates a hazard to property including the product.
Symbols on the
Product The following symbols may appear on the product:
DANGER high voltage
Protective ground (earth) terminal
ATTENTION – refer to manual
Service Safety Summary
Do Not Service
Alone Do notperform internal service or adjustment ofthis product unless another
person capable of rendering first aid and resuscitation is present.
Disconnect Power To avoid electric shock, disconnect the main power by means of the power
cord or, if provided, the power switch.
Use Care When
Servicing With
Power On
Dangerous voltages or currents mayexist in this product. Disconnect power
and remove battery (if applicable) before removing protective panels,
soldering, or replacing components.
To avoid electric shock, do not touch exposed connections
!
!
!

2 December 1999 PFC 500/E Instruction Manual 9
Certifications and Compliances
Canadian Certified
Power Cords Canadian approval includes the products and power cords appropriate for
use inthe NorthAmerica power network.All other powercords supplied are
approved for the country of use.
FCC Emission
Control This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmfulinterference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference athis own expense. Changes
or modifications not expressly approved by Tektronix can affect emission
compliance and could void the user’s authority to operate this equipment.
Canadian EMC
Notice of
Compliance
This digital apparatus does not exceed the Class A limits for radio noise
emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numériques de la classe A
préscrites dans le Règlement sur le brouillage radioélectrique édicté par le
ministère des Communications du Canada.
Canadian Certified
AC Adapter Canadian approval includes the AC adapters appropriate for use in the
North America power network. All other AC adapters supplied are
approved for the country of use.
EN55022 Class A
Warning For products that comply with Class A. In a domestic environment this
product may cause radio interference in which case the user may be
required to take adequate measures.
FCC Emission
Limits This device complies with Part 15 of the FCC rules. Operation is subject
to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may
cause undesired operation. Testing was done with shielded cables.
Therefore, in order to comply with the FCC regulations, you must use
shielded cables with your installation.

10 PFC 500/E Instruction Manual 2 December 1999
Manufacturer’s
Declaration of
Conformity
This equipment has been tested and found to comply with the
requirements of European Community Council Directives 89/336/EEC
and 73/23/EEC relating to electromagnetic compatibility and product
safety respectively.
ATTENTION This product has been designed and certified to comply with certain
regulatory requirements pertaining to Information Technology
Equipment. This product has not been designed for use as a medical
device. Without limitation of the foregoing, this product is not intended
and has not been certified for use in a hospital or clinical environment to
diagnose, treat, or monitor patients under medical supervision, and is not
intended and has not been certified to make physical or electrical contact
with patients, nor to transfer energy to or from patients and/or to detect
such energy transfer to or from patients.

2 December 1999 PFC 500/E Instruction Manual 11
Preface
About this manual
This manual explains how to install the Profile XP Fibre Channel RAID Storage
Chassis and RAID Expansion Chassis (PFC500/E), and how to replace and add
customer-replaceable units (CRUs).
If you are a technical service person who will install and service the PFC500/E, you
should read this manual. After reading it, you will be able to install a PFC500/E,
replaceany CRUsthat may fail, andupgradea PFC500/E byadding diskmodules and
redundant CRUs.
You must consult the Profile XP System Guide for information on connecting and
configuring your PFC500/E to a Profile XP Media Platform.
Using the Profile XP Documentation Set
This manual is part of a full set of support documentation for the Profile XP Media
Platform. The following illustrates how to use the Profile XP documentation
depending on the task you are performing.
Profile XP
Manual
FamilyofXPSeries
Grass Valley Group
Profile XP
Manual
FamilyofXPSeries
Grass Valley Group
Profile XP
Manual
FamilyofXPSeries
Grass Valley Group
Profile XP
Manual
FamilyofXPSeries
Grass Valley Group
0624-39
Profile XP
Manual
FamilyofXPSeries
Grass Valley Group
Profile XP
Manual
Family ofXPSeries
Grass Valley Group
Release Notes
Path for the Installer
Path for the Operator
System Guide
User Manuals
Other Manuals
Contains the latest
information about Profile XP
hardware and software
shipped with your system.
Profile XP
Manual
Family ofXPSeries
Grass Valley Group
Release Notes
Contains the latest
information about Profile XP
hardware and software
shipped with your system.
Installation Guide
Contains essential steps for
installing your Profile XP
system using factory
default settings.
Contains complete instructions for using
Profile applications. These manuals include:
-
Profile XP User Manual
- ContentShare Explorer User Manual
- Other user manuals you received with
f
Installers consult
the User Manuals
as needed.
These manuals include:
-
PFC500 Instruction Man
u
- Profile XP Service Manu
a
with NetCentral.
Contains the product description
and step-by-step instructions for
modifying system settings.

12 PFC 500/E Instruction Manual 2 December 1999
Manual Descriptions
•Installation Guide (for your Profile XP Model) This guide provides step-by-step
instructions for installing the Profile XP Media Platform using factory default
settings for all record/play channels. Factory default settings are indicated within
the guide. After installing the Profile XP system using this installation guide, you
can refer to this Profile XP System Guide to customize system settings for your
installation.
•Profile XP System Guide This guide provides all the information you need to go
beyond factory default settings andcustomize your system’s comfigurationto meet
your site-specific needs. This guide also provides an overview of your Profile XP
system, and provides all the spscifications you need to integrate the Profile XP
Media Platform into your operation.
•Profile XP User Manual Contains complete instructions for using Profile
applications to operate the Profile XP Media Platform.
•Profile XP Service with NetCentral Manual Contains information for servicing
the Profile XP Media Platform, and includes procedures for the following tasks:
- Problem analysis using symptom, problem, solution tables.
- Running diagnostics locally and remotely
- Set up and operation of Portals remote monitoring software.
- Replacing field replaceable units.
•Profile XP Release Notes Contains the latest information about the Profile
hardware and the software release shipped on your system. This information
includes software specifications and requirements, feature changes from the
previous releases, helpful system administrative information, and any known
problems.
•PFC500/E Instruction Manual Contains information for servicing the Profile XP
Fibre Channel RAID Storage Chassis (PFC500/E) including step-by-step
procedures for replacing field replaceable units.

How this manual is organized
2 December 1999 PFC 500/E Instruction Manual 13
How this manual is organized
The PFC500/E Instruction Manual is organized around the tasks you’ll be
performing to install and service your Fibre Channel RAID Storage System. You can
see this reflected in the chapter titles chosen for this manual. The following identifies
and describes the chapters included in this manual:
Chapter 1 - About the PFC500/E
Introduces the Profile XP Fibre Channel RAID Storage Chassis (PFC500) and the
RAID Expansion Chassis (PFC500E). You can read this chapter to get familiar with
the RAID Storage Chassis key features and components.
Chapter 2 - Installing a PFC500/E
Describes how to install a RAID Storage Chassis and RAID Expansion Chassis,
including rack mounting. Refer to the Profile XP System Guide for connection and
configuration information.
Chapter 3 - Servicing and upgrading a PFC500/E
Describes how to replace CRUs, such as disk modules, and add disk modules and
redundant CRUs.
Appendix A - Technical specifications and operating limits
This appendix consists of electrical and environmental specifications.
Glossary
The Glossary explains terms used throughout this manual.

14 PFC 500/E Instruction Manual 2 December 1999
Getting more information
In addition to printed documents, Profile XP product information is available in
on-line manuals. Use these as additional sources for information.
On-line manuals
Electronic versions of the following manuals are located on the system drive of your
Profile XP Media Platform and on the Profile XP software CD-ROM.
• Installation Guide (for your model)
•Profile XP System Guide
•Profile XP User Manual
•Profile XP Service with NetCentral Manual
•PFC500/E Instruction Manual
• Profile XP Release Notes
You can view these manuals using Adobe Acrobat Reader which is also pre-installed
on your Profile XP system.

On-line manuals
2 December 1999 PFC 500/E Instruction Manual 15
Grass Valley Group Product Support
You can get technical assistance, check on the status of problems, or report new problems by
contacting our Product Support Group.
United States and Canada
Monday–Friday 5:30AM–5:00PM Pacific Time
[phone]
Europe
Monday–Friday 9:00AM–5:30PM
Asia and South America
World Wide
24-hour Emergency Hotline [phone] (Contract and warranty customers)
World Wide Web http://www.grassvalleygroup.com
FTP Site ftp.grassvalleygroup.com
Users Group [e-mail]
France 01 69 86 83 47 United Kingdom 01628 405830
Germany 0221 9477 446 Other [phone]
Italy 02 25086606
Australia
- from overseas 02-9888 0100 61-2-9888 0100 Japan 81-3-3448-3111 Korea 82-2-528-5299
Beijing 86-10-62351230
ext. 711 Mexico 52-5-666-6333 Singapore 65-356-3900
Brazil 55-11-3741-8422 Taiwan 886-2-27571571
Hong Kong 852-25856655

16 PFC 500/E Instruction Manual 2 December 1999

2 December 1999 PFC 500/E Instruction Manual 17
Chapter
1
About the PFC500/E
This chapter introduces the Profile XP Fibre Channel RAID Storage Chassis. Topics
are :
• PFC500/E components
•Enclosure
• RAID Controllers (RCs)
• Disk modules
• Power supplies
• Drive fan pack
• Configurations
The PFC500 is an intelligent, highly available, high performance, high capacity
storage system that uses a Fibre Channel Arbitrated Loop (FC-AL) as itsinterconnect
interface. Its modular, scalable design provides additional disk storage as your needs
increase.
Using its FC-AL interface,with simple FC-AL serial cabling, an PFC500 can support
up to two PFC500E RAID Expansion Chassis. A PFC500E is a basic chassis without
a RAID controller (RC). The PFC500 and two PFC500Es support up to 30 disk
modules in a single disk-array storage system. You can place the PFC500Es in the
same cabinet as the PFC500, in a separate cabinet, or in two separate cabinets.
An PFC500 connects to a Profile XP MediaPlatform usingthe server’sFibre Channel
Disk adapter (FC adapter).
Throughout this manual, the term PFC500/E is used to refer to either the PFC500 or
the PFC500E interchangeably.

Chapter 1 About the PFC500/E
18 PFC 500/E Instruction Manual 2 December 1999
PFC500/E components
The PFC500/E components are:
• A sheet-metal chassis with a midplane and front door
• One or two RAID controllers (PFC500 only)
• One or two Link Control cards (PFC500E only)
• As many as ten Fibre Channel disk modules
• One or two power supplies
• One drive fan pack
Any unoccupied slot (RAID controller, disk module, or power supply) has a filler
module to maintain air flow and compliancewith electromagnetic interference (EMI)
standards.
The RCs, disk modules, power supplies, fan packs, and filler modules are
customer-replaceable units (CRUs), which youcan addor replace without toolswhile
the PFC500/E is powered up.
The optional high availability features for an PFC500/E are
• second RC (PFC500 only)
• second power supply
A second RC provides continued accessto thePFC500and any connected PFC500Es
if thefirst RCfails. Adding a secondRC tothe same chassis is not intended toincrease
performance, but rather to add redundancy.Refer to the Profile XP System Guide for
detailed connection, configuration, and performance information.
The disk drives are FC-AL compliant and support dual-port FC-AL interconnects
through the two RCs and their cabling.
Chassis
The chassis is a sheet-metal housing with a front panel, a midplane, front door, and
slots for the RCs, disk modules, power supplies, and the fan pack.
The following figures show the PFC500/E components. Details on each component
follow the figures. If the chassis provides slots for two identical components, the
component in slot A is called component-name A. If there is a second component, it
is in slot B and is called component-nameB, as follows.
If you have one power supply, it can be in either slot A or slot B. If you have one
RAID controller, it can be in either slot A or B.
Component Name in slot A Name in slot B
RAID Controller RC A RC B
Power supply PS A PS B

Chassis
2 December 1999 PFC 500/E Instruction Manual 19
n1
n3
n7 n9
n0 n2 n4n5n6 n8
Diskmodules*
*n is the chassis address (CA) set on the front panel at
installation. It must be set to 0 for a PFC500. All other CA
values are invalid for a PFC500. The disk module ID is the
chassis address and the module ID (0-9) within the chassis. In
a PFC500, the ID for the right most disk module is 09.
Front panel
Front panel with door
removed for clarity.
A
B
E
X
P
A
B
E
X
P
Serial port
Serial port
Drive fan pack
Port A
Port B
RC B
RC A
Expansion (EXP) port
Expansion (EXP) port
Port B
Port A

Chapter 1 About the PFC500/E
20 PFC 500/E Instruction Manual 2 December 1999
The front panel contains thechassis address (CA) light, two status lights for each disk
module slot, and two status lights. All lights are visible with the front door closed.
The chassis address light displays the chassis address setting for the PFC500. The
PFC500 must have an CA of 0. You must set that CA using the chassis address
switches, as explained in Chapter 2.
The status lights are described in the “Monitoring PFC500/E status” on page 40.
Midplane
The midplane distributes power and signals to all the chassis components. All CRUs
except the fan packs plug directly into midplane connectors.
A
B
E
X
P
A
B
E
X
P
Power cord
connectors
Powersupply
in slot A
Powersupply
in slot B
0
1
2
3
4
510 6
7
8
910 11 234 5 6 7 8 9
Chassis
address lights
PFC 500/E status lights
Disk module status lights
(two per module)
System
Check Power
Disk
check
0
Disk
Active
Chassis
address switch
(not visible with
door closed)