GreatCall Jitterbug User manual

User Guide

Welcome to the GreatCall®Family.
Thank you for choosing the Jitterbug5. At GreatCall, we’ve made it easy for you to
stay connected to friends and family with the simplicity of the Jitterbug5. Additionally,
our service professionals and health and safety services are designed to keep
you protected, connected and in control of your life. This helpful guide contains
all the information you need to start using your new cell phone. And if you have
any questions or need assistance, you can count on us to be here for you day and
night.
Best Regards,
Your friends at GreatCall
For additional information about GreatCall, visit www.greatcall.com.

Table of Contents
2 Table of Contents

Table of Contents
Table of Contents I
Table of Contents
Section 1: Getting Started ....................................................................... 1
Key Items In The Jitterbug Box ............................................................................3
The Front Of Your Jitterbug .................................................................................4
The Back Of Your Jitterbug ..................................................................................6
The Inside Of Your Jitterbug ...............................................................................8
Activating Your Jitterbug...................................................................................10
Charging The Battery........................................................................................14
• Using The Wall Charger ............................................................................14
Battery Level Indicator .....................................................................................16
Turning Your Jitterbug On And Off.....................................................................18
• Turning Your Jitterbug On ..........................................................................18
• To Turn Your Jitterbug Off...........................................................................19
How To Read The Inside Display .......................................................................20
• Using The Main Screen .............................................................................22
• Making Your First Call................................................................................27
The 5Star Button..............................................................................................28
MyCalendar .....................................................................................................30

Table of Contents
II Table of Contents
• Online ......................................................................................................31
• By Phone..................................................................................................33
Personal Operator............................................................................................34
• To Call Personal Operator..........................................................................35
Emergency 9-1-1 Service..................................................................................36
• To Make An Emergency Call.......................................................................36
Installing And Removing The Battery ................................................................37
• To Remove The Battery..............................................................................37
• To Install The Battery ................................................................................38
Getting More Information.................................................................................39
GreatCall Customer Service .............................................................................40
Section 2: Placing And Receiving Calls.................................................. 43
Placing A Call...................................................................................................44
• Using Personal Operator To Make A Call....................................................45
• Using Your Phone Book To Make A Call......................................................46
Speakerphone .................................................................................................48
Answering A Call..............................................................................................50
• Answering A Call When Your Jitterbug Is Closed.........................................51

Table of Contents
Table of Contents III
• Receiving A Call When Your Jitterbug Is Open ............................................52
Ending A Call ...................................................................................................52
Ignoring A Call .................................................................................................52
• To Ignore A Call When Your Jitterbug Is Closed...........................................52
• To Ignore A Call When Your Jitterbug Is Open.............................................53
Adjusting The Ringer Volume............................................................................54
Adjusting The Earpiece Speaker Volume...........................................................56
Call Waiting .....................................................................................................56
Using Call History To See Recent Calls ..............................................................59
• To Review Call History ...............................................................................59
Returning Missed Calls And Redialing ..............................................................61
Using Voice Dial ..............................................................................................62
Setting Up Voice Mail.......................................................................................64
Changing Your Voice Mail Greeting...................................................................65
When To Check Your Voice Mail Messages ........................................................66
Listening To Voice Mail Messages.....................................................................67
Listening To Saved Voice Mail Messages ..........................................................68
International Dialing ........................................................................................69

Table of Contents
IV Table of Contents
Section 3: GreatCall Health and Safety Services.................................... 71
GreatCall Health & Safety Packages..................................................................72
5Star ...............................................................................................................73
Urgent Care......................................................................................................74
MedCoach .......................................................................................................74
Brain Games....................................................................................................75
• About Make A Pair ....................................................................................75
• About Quick Match ...................................................................................75
• Accessing Your Games..............................................................................76
The Wellness Call.............................................................................................77
The Check-in Call .............................................................................................79
Daily Health Tips..............................................................................................80
Section 4: Managing Your Phone Book.................................................. 83
About Phone Book...........................................................................................84
Use Personal Operator To Add, Change And Delete Numbers............................85
Use mygreatcall.com To Add, Change And Delete Numbers...............................86
Adding A Contact Directly On Your Jitterbug ......................................................88
Modifying A Contact Directly On Your Jitterbug..................................................90

Table of Contents
Table of Contents V
Deleting A Contact Directly On Your Jitterbug ....................................................92
Section 5: Using The Camera................................................................. 95
Taking A Photo With Your Jitterbug ...................................................................96
Viewing A Photo On Your Jitterbug....................................................................97
Sending A Photo From Your Jitterbug ................................................................98
Deleting A Photo From Your Jitterbug ..............................................................100
Receiving A Photo On Your Jitterbug ...............................................................102
Section 6: Using Text Messaging.........................................................105
Receive A New Text Message ..........................................................................106
Read A New Text Message ..............................................................................107
Reply To A Text Message.................................................................................108
Saving And Deleting A Text Message ..............................................................110
• Saving A Text Message............................................................................110
• Deleting A Text Message .........................................................................112
Sending A New Text Message.........................................................................116
Modes For Creating Your Own Text Message ..................................................121
• 123 Mode...............................................................................................121
• ABC Mode ..............................................................................................122

Table of Contents
VI Table of Contents
• Abc-S Mode............................................................................................122
• Abc-W Mode...........................................................................................123
• abc Mode ...............................................................................................123
Section 7: Using Bluetooth......................................................................................125
About Bluetooth ............................................................................................126
Using Your Jitterbug With Your Bluetooth Headset ..........................................127
Turning The Bluetooth Feature On Your Jitterbug On And Off ...........................127
Setting Your Bluetooth Headset To Pairing Mode ............................................131
Setting Your Jitterbug To Pairing Mode ...........................................................132
Answering A Call When Paired With Your Bluetooth Headset...........................136
Ending A Call When Paired With Your Bluetooth Headset ................................136
• To End A Call When Your Jitterbug Is Open...............................................136
• To End A Call When Your Jitterbug Is Closed.............................................136
Section 8: Managing Settings .............................................................139
Using Your Settings........................................................................................140
Selecting The Color Of The Inside Display .......................................................141
Changing Ring Tones......................................................................................143
Turning The Start-Up GreatCall Jingle On And Off ............................................145