GreatCall Jitterbug5 User manual

User Guide

Welcome to the GreatCall®Family.
Thank you for choosing the Jitterbug5. At GreatCall, we’ve made it easy for you to
stay connected to friends and familywith the simplicityof the Jitterbug5. Additionally,
our service professionals and health and safety services are designed to keep
you protected, connected and in control of your life. This helpful guide contains
all the information you need to start using your new cell phone. And if you have
any questions or need assistance, you can count on us to be here for you day and
night.
Best Regards,
Your friends at GreatCall
For additional information about GreatCall, visit www.greatcall.com.

Table of Contents
Table of Contents I
Table of Contents
Section 1: Getting Started ....................................................................... 1
Key Items In The Jitterbug Box ............................................................................2
The Front Of Your Jitterbug .................................................................................3
The Back Of Your Jitterbug ..................................................................................5
The Inside Of Your Jitterbug ...............................................................................7
Activating Your Jitterbug.....................................................................................9
Charging The Battery........................................................................................13
• Using The Wall Charger ............................................................................13
Battery Level Indicator .....................................................................................15
Turning Your Jitterbug On And Off.....................................................................17
• Turning Your Jitterbug On ..........................................................................17
• To Turn Your Jitterbug Off...........................................................................18
How To Read The Inside Display .......................................................................19
• Using The Main Screen .............................................................................21
• Making Your First Call................................................................................26
The 5Star Button..............................................................................................27
MyCalendar .....................................................................................................29

Table of Contents
II Table of Contents
• Online ......................................................................................................30
• By Phone..................................................................................................32
Operator Assistance.........................................................................................33
• To Call An Operator...................................................................................34
Emergency 9-1-1 Service..................................................................................35
• To Make An Emergency Call.......................................................................35
Installing And Removing The Battery ................................................................36
• To Remove The Battery..............................................................................36
• To Install The Battery ................................................................................37
Getting More Information.................................................................................38
GreatCall Customer Service .............................................................................39
Section 2: Placing And Receiving Calls.................................................. 40
Placing A Call...................................................................................................41
• Using An Operator To Make A Call .............................................................42
• Using Your Phone Book To Make A Call......................................................43
Speakerphone .................................................................................................45
Answering A Call..............................................................................................47
• Answering A Call When Your Jitterbug Is Closed.........................................48

Table of Contents
Table of Contents III
• Receiving A Call When Your Jitterbug Is Open ............................................49
Ending A Call ...................................................................................................49
Ignoring A Call .................................................................................................49
• To Ignore A Call When Your Jitterbug Is Closed...........................................49
• To Ignore A Call When Your Jitterbug Is Open.............................................50
Adjusting The Ringer Volume............................................................................51
Adjusting The Earpiece Speaker Volume...........................................................53
Call Waiting .....................................................................................................53
Using Call History To See Recent Calls ..............................................................56
• To Review Call History...............................................................................56
Returning Missed Calls And Redialing ..............................................................58
Using Voice Dial ..............................................................................................59
Setting Up Voice Mail.......................................................................................61
Changing Your Voice Mail Greeting...................................................................62
When To Check Your Voice Mail Messages ........................................................63
Listening To Voice Mail Messages.....................................................................64
Listening To Saved Voice Mail Messages ..........................................................65
International Dialing ........................................................................................66

Table of Contents
IV Table of Contents
Section 3: GreatCall Health and Safety Services.................................... 67
GreatCall Health & Safety Services ...................................................................68
5Star Service ...................................................................................................69
Urgent Care......................................................................................................70
Medication Reminders.....................................................................................70
Brain Games....................................................................................................71
• About Make A Pair ....................................................................................71
• About Quick Match ...................................................................................71
• Accessing Your Games..............................................................................72
Section 4: Managing Your Phone Book.................................................. 78
About Phone Book...........................................................................................79
Use The Operator To Add, Change And Delete Numbers....................................80
Use mygreatcall.com To Add, Change And Delete Numbers...............................81
Adding A Contact Directly On Your Jitterbug ......................................................83
Modifying A Contact Directly On Your Jitterbug..................................................85
Deleting A Contact Directly On Your Jitterbug ....................................................87
Section 5: Using The Camera................................................................. 89
Taking A Photo With Your Jitterbug ...................................................................90

Table of Contents
Table of Contents V
Viewing A Photo On Your Jitterbug....................................................................91
Sending A Photo From Your Jitterbug ................................................................92
Deleting A Photo From Your Jitterbug................................................................94
Receiving A Photo On Your Jitterbug .................................................................96
Section 6: Using Text Messaging........................................................... 97
Receive A New Text Message ............................................................................98
Read A New Text Message ................................................................................99
Reply To A Text Message.................................................................................100
Saving And Deleting A Text Message ..............................................................102
• Saving A Text Message............................................................................102
• Deleting A Text Message .........................................................................104
Sending A New Text Message.........................................................................108
Modes For Creating Your Own Text Message ..................................................113
• 123 Mode...............................................................................................113
• ABC Mode ..............................................................................................114
• Abc-S Mode ............................................................................................114
• Abc-W Mode...........................................................................................115
• abc Mode ...............................................................................................115

Table of Contents
VI Table of Contents
Section 7: Using Bluetooth..................................................................116
About Bluetooth ............................................................................................117
Using Your Jitterbug With Your Bluetooth Headset ..........................................118
Turning The Bluetooth Feature On Your Jitterbug On And Off ...........................118
Setting Your Bluetooth Headset To Pairing Mode ............................................122
Setting Your Jitterbug To Pairing Mode ...........................................................123
Answering A Call When Paired With Your Bluetooth Headset...........................127
Ending A Call When Paired With Your Bluetooth Headset ................................127
• To End A Call When Your Jitterbug Is Open...............................................127
• To End A Call When Your Jitterbug Is Closed.............................................127
Section 8: Managing Settings .............................................................128
Using Your Settings........................................................................................129
Selecting The Color Of The Inside Display.......................................................130
Changing Ring Tones......................................................................................132
Turning The Start-Up GreatCall Jingle On And Off ............................................134
• Turning The Jingle Off..............................................................................134
• Turning The Jingle On..............................................................................135
Health And Safety Information ............................................................137

Table of Contents
Table of Contents VII
The Fine Print.......................................................................................187
Your Customer Agreement...................................................................218
Index.................................................................................................... 234

Section 1
Getting Started 1
Section 1: Getting Started
This section explains how to start using your Jitterbug®phone.
Topics
• Key Items In The Jitterbug Box
• The Front Of Your Jitterbug
• The Back Of Your Jitterbug
• The Inside Of Your Jitterbug
• Activating Your Jitterbug
• Charging The Battery
• Battery Level Indicator
• Turning Your Jitterbug
On And Off
For additional support, visit us online at www.greatcall.com/support.
• How To Read The Inside Display
• Using The Main Screen
• Making Your First Call
• The 5Star Button
• MyCalendar
• Operator Assistance
• Installing and Removing The Battery
• Getting More Information
• GreatCall Customer Service