GreatCall Jitterbug User manual

Welcome to the GreatCall®Family.
Thank you for choosing the Jitterbug® . At GreatCall, we’ve made it easy for you to
stay connected to friends and family with the simplicity of the Jitterbug, our 24-hour
service professionals, and our innovative Apps designed to keep you connected,
safe and healthy. This helpful guide contains all the information you need to start
using your new cell phone. And if you have any questions or need assistance, you
can count on us to be here for you day and night.
Best Regards,
Your friends at GreatCall
For additional information about GreatCall, visit www.greatcall.com.

Table of Contents
2 Table of Contents

Table of Contents
Table of Contents I
Table of Contents
Activate Your Jitterbug ............................................................................. 1
Section 1: Getting Started ....................................................................... 9
How To Use This Guide.....................................................................................10
Key Items In The Jitterbug Box ..........................................................................11
Using The Battery.............................................................................................12
Installing And Removing The Battery ................................................................12
• To Install The Battery The First Time:..........................................................12
• To Install The Battery Cover:......................................................................13
• To Remove The Battery:.............................................................................13
Charging The Battery........................................................................................15
• Using The Battery Charger:........................................................................15
Battery Level Indicator .....................................................................................16
The Front Of Your Jitterbug ...............................................................................18
The Back Of Your Jitterbug................................................................................20
The Inside Of Your Jitterbug .............................................................................22
How To Read The Inside Display .......................................................................24
Using Your Jitterbug For The First Time...............................................................26

Table of Contents
II Table of Contents
• Turning Your Jitterbug On: .........................................................................26
• Your Main Screen: ....................................................................................27
• Making Your First Call: ..............................................................................32
• To Turn Your Jitterbug Off: .........................................................................33
Personalize Your Jitterbug.................................................................................34
Operator Assistance.........................................................................................36
• To Call An Operator:..................................................................................37
Getting More Information.................................................................................38
GreatCall Customer Service ..............................................................................39
Emergency 911 Service....................................................................................40
• To Make An Emergency Call: .....................................................................40
Section 2: Placing And Receiving Calls.................................................. 43
Placing A Call...................................................................................................44
• Dialing Manually: .....................................................................................44
• Using An Operator To Make A Call: ............................................................45
• Using Your Phone Book To Make A Call:.....................................................46
Speakerphone .................................................................................................48
Answering A Call..............................................................................................50

Table of Contents
Table of Contents III
• Answering A Call When Your Jitterbug Is Closed:........................................51
• Receiving A Call When Your Jitterbug Is Open: ...........................................52
Ending A Call ...................................................................................................52
Ignoring A Call .................................................................................................52
• To Ignore A Call When Your Jitterbug Is Closed:..........................................52
• To Ignore A Call When Your Jitterbug Is Open:............................................53
Vibrate Mode...................................................................................................54
Adjusting The Ringer Volume............................................................................54
Adjusting The Earpiece Speaker Volume...........................................................56
Call Waiting .....................................................................................................56
Section 3: Phone Book .......................................................................... 61
Adding, Changing and Deleting Numbers.........................................................62
• OPTION 1: Use The Operator .....................................................................63
• OPTION 2: Using mygreatcall.com .............................................................64
– Create A New Member Account: ................................................................64
• OPTION 3: On Your Jitterbug......................................................................66
– Adding A Contact Directly On Your Jitterbug:..............................................66
– Modifying A Contact Directly On Your Jitterbug: .........................................68

Table of Contents
IV Table of Contents
– Deleting A Contact Directly On Your Jitterbug:............................................70
Section 4: Call History ........................................................................... 73
Using Call History To See Recent Calls ..............................................................74
• To Review Call History:..............................................................................74
Returning Missed Calls And Redialing ..............................................................76
Section 5: Settings ................................................................................ 79
Using Your Settings..........................................................................................80
Selecting The Color Of The Inside Display.........................................................81
Changing Ring Tones........................................................................................83
Turning The Start-Up GreatCall Jingle On And Off ..............................................85
• Turning The Jingle Off:...............................................................................85
• Turning The Jingle On:...............................................................................86
Section 6: Voice Dial .............................................................................. 89
Using Voice Dial...............................................................................................90
Section 7: Voice Mail ............................................................................. 93
Setting Up Voice Mail.......................................................................................94
Changing Your Voice Mail Greeting...................................................................95

Table of Contents
Table of Contents V
Letting You Know That You Have Voice Mail Messages ......................................96
Listening To Voice Mail Messages.....................................................................97
Listening To Saved Voice Mail Messages ..........................................................98
Section 8: JitterbugSimpleText............................................................ 101
Using JitterbugSimpleText Service..................................................................102
Receive A New Text Message ..........................................................................103
Read A New Text Message ..............................................................................104
Reply To A Text Message.................................................................................105
Saving And Deleting A Text Message ..............................................................107
• Saving A Text Message:...........................................................................107
• Deleting A Text Message: ........................................................................109
– Deleting A New Text Immediately After Reading:......................................109
– Deleting An Old Text From Your Saved Messages.....................................112
Sending A New Text Message.........................................................................113
Modes For Creating Your Own Text Message ..................................................117
– 123 Mode...............................................................................................117
– ABC Mode ..............................................................................................118
– Abc-S Mode............................................................................................118

Table of Contents
VI Table of Contents
– Abc-W Mode...........................................................................................119
– abc Mode ...............................................................................................119
Section 9: JitterbugCamera .................................................................121
Taking A Photo With Your Jitterbug .................................................................122
Viewing A Photo On Your Jitterbug..................................................................123
Deleting A Photo On Your Jitterbug .................................................................124
Sending A Photo From Your Jitterbug ..............................................................125
Receiving A Photo On Your Jitterbug ...............................................................127
Section 10: Bluetooth©.........................................................................129
About Bluetooth ............................................................................................130
Using Your Jitterbug With Your Bluetooth Headset ..........................................131
Turning The Bluetooth Feature On Your Jitterbug On And Off ...........................131
• Turning The Bluetooth Feature On:..........................................................131
• Turning The Bluetooth Feature Off:..........................................................131
Setting Your Bluetooth Headset To Pairing Mode ............................................134
Setting Your Jitterbug To Pairing Mode ...........................................................136
Answering A Call When Paired With Your Bluetooth Headset...........................140
Ending A Call When Paired With Your Bluetooth Headset ................................140

Table of Contents
Table of Contents VII
• To End A Call When Your Jitterbug Is Open:..............................................140
• To End A Call When Your Jitterbug Is Closed:............................................140
Health and Safety Information............................................................. 143
The Fine Print.......................................................................................191
Your Customer Agreement................................................................... 217

Activation