GS-hosted GS-5200 User manual

GS-hosted Handset User Guide
User Guide
Page | 1 V1 Oct14

GS-hosted Handset User Guide
Contents
Introduction..........................................................................................................................................4
Safety Notices .......................................................................................................................................4
Connections ..........................................................................................................................................5
Location of Controls ..............................................................................................................................6
GS-6200............................................................................................................................................ 6
GS-5800............................................................................................................................................ 7
GS-5200............................................................................................................................................ 8
Keypad ..................................................................................................................................................9
Buttons ...............................................................................................................................................10
Making Calls........................................................................................................................................11
Make a Call.......................................................................................................................... 11
Save a Call Number ............................................................................................................. 11
Receiving Calls ....................................................................................................................................12
Incoming Call....................................................................................................................... 12
Reject a Call......................................................................................................................... 12
Divert a Call......................................................................................................................... 12
Whilst on a Call ...................................................................................................................................13
Hold ................................................................................................................................................ 13
Hold a Call ........................................................................................................................... 13
Retrieve a Held Call............................................................................................................. 13
Multiple Calls on Hold......................................................................................................... 13
Call Transfer ................................................................................................................................... 14
Supervised Transfer ............................................................................................................ 14
Blind Transfer...................................................................................................................... 14
Call Features .......................................................................................................................................15
Call Pickup ...................................................................................................................................... 15
Call Waiting .................................................................................................................................... 15
Do Not Disturb (DND)..................................................................................................................... 16
Page................................................................................................................................................ 16
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GS-hosted Handset User Guide
When your phone is idle .....................................................................................................................17
Soft Buttons ................................................................................................................................... 17
History ............................................................................................................................................ 17
Generic Call Log .................................................................................................................. 17
Icons.................................................................................................................................... 17
Directory ........................................................................................................................................ 18
To Access The Directory...................................................................................................... 18
To Add A Contact ................................................................................................................ 18
Call Forwarding (Phone)................................................................................................................. 18
Missed Calls.................................................................................................................................... 19
Answering Mode ............................................................................................................................ 19
Ring Volume ................................................................................................................................... 19
Busy Lamp Field (BLF) Key - GS-6200 handset ............................................................................... 20
Busy Lamp Field (BLF) Key - GS-1000 console ................................................................................ 21
Using the simple BLF feature ......................................................................................................... 22
Voicemail ............................................................................................................................................23
New Voicemail Indication .............................................................................................................. 23
Set Up Your Voicemail.................................................................................................................... 23
1st Time Voicemail Setup..................................................................................................... 23
DEFAULT PASSWORD .......................................................................................................... 23
Change Password................................................................................................................ 23
Record Greeting .................................................................................................................. 23
Using Your Voicemail ..................................................................................................................... 24
Appendix.............................................................................................................................................25
Appendix I: Menu Short codes....................................................................................................... 25
Account ID View.................................................................................................................. 25
Display Contrast .................................................................................................................. 25
Factory Clear ....................................................................................................................... 25
Forward (Handset) .............................................................................................................. 25
IP Address View .................................................................................................................. 25
MAC Address View.............................................................................................................. 25
Reboot Phone ..................................................................................................................... 25
Ringer Volume .................................................................................................................... 25
Appendix II: Troubleshooting......................................................................................................... 26
Page | 3 V1 Oct14

GS-hosted Handset User Guide
Introduction
The GS-hosted handsets are fully-featured IP phones, to be used on the GS-hosted
platform. The aim of this guide is to help you easily use the various features and services
available on the GS-5200, GS-5800 or GS-6200 models.
Safety Notices
Please read the following safety notices before installing or using this phone. They are
crucial for the safe and reliable operation of the device.
• Before using the external power supply, please check the voltage. Inaccurate power
voltage may cause fire and damage.
• Please do not damage the power cord. If the power cord or plug is impaired, do not
use it, it may cause fire or electric shock.
• The plug-socket combination must be accessible at all times because it serves as the
main disconnecting device.
• Do not drop, knock or shake it. Rough handling can break internal circuit boards.
• Do not install the device in places where there is direct sunlight. Also do not put the
device on carpets or cushions. It may cause fire or breakdown.
• Avoid exposing the phone to high temperature, below 0°C or high humidity. Avoid
wetting the unit with any liquid.
• Do not attempt to open. Non-expert handling of the device could damage it. Consult
your authorized dealer for help, or else it may cause fire, electric shock and
breakdown.
• Do not use harsh chemicals, cleaning solvents, or strong detergents to clean it. Wipe it
with a soft cloth that has been slightly dampened in a mild soap and water solution.
• Do not install this phone in an ill-ventilated place.
Page | 4 V1 Oct14

GS-hosted Handset User Guide
Connections
GS-6200/GS-5800
GS-5200
Page | 5 V1 Oct14

GS-hosted Handset User Guide
Location of Controls
GS-6200
Page | 6 V1 Oct14

GS-hosted Handset User Guide
GS-5800
Page | 7 V1 Oct14

GS-hosted Handset User Guide
GS-5200
Page | 8 V1 Oct14

GS-hosted Handset User Guide
Keypad
Note that some features may vary slightly in their operation due to the button layout on
the GS-5200 and GS-5800 handsets being slightly different to the GS-6200 handset used
in the following examples, but all work in fundamentally the same way.
Key
Key Name
Function Description
Navigation Keys
UP
DOWN
LEFT
RIGHT
OK
The navigation key assists users in operating the
phone.
In an idle state they have special functions:
Call Logs
Phone Status
Received Calls
Menu
Fixed Function
Keys
DIR
HISTORY
REDIAL
SPEAKER
The fixed function keys assist with quick feature
access.
Access to the internal Phonebook.
Access to Call Logs
Access to Dialled Calls List
Hands free operation
Numeric Dial Pad
Including
Volume Keys
Mute
Numeric dialling and alpha-numeric dialling (with
the assistance of the LCD display
-Lowers Volume
+ Increases Volume
Turns off the phone microphone
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GS-hosted Handset User Guide
Buttons
Key
Key Name
Function Description
Line Keys
Line 1
Line 2
Line 3
Line 4
Line keys are pre-programmed to show call status and
to allow the selection of specific calls depending on
configuration of the account.
Function Keys
RLS
MAIL
H/SET
_
_
_
_
_
The first 3 function keys are fixed.
Release – ends the current process.
Access to the voicemail facility.
Turn on/off headset functionality
Free flexible button
Free flexible button
Free flexible button
Free flexible button
Free flexible button
Page | 10 V1 Oct14