Guardall Windsor 500 Quick start guide

Windsor 500
Engineer Manual
Issue C

Windsor 500 Engineer Manual - Issue C
-
2
-
Contents
Contents.........................................................................................................2
System Overview...........................................................................................4
Software Differences............................................................................................................4
System Components............................................................................................................4
Main Control Unit..................................................................................................................5
Concentrators .......................................................................................................................5
User Interfaces......................................................................................................................5
Communicators.....................................................................................................................5
Output Devices......................................................................................................................6
Default Display...............................................................................................6
Windsor Menus..............................................................................................7
Menu Restrictions..........................................................................................8
Reset...............................................................................................................9
Unset...............................................................................................................9
Set.................................................................................................................10
Log................................................................................................................11
Test ...............................................................................................................11
Eng................................................................................................................12
Text ...............................................................................................................12
Text Library .........................................................................................................................13
Light..............................................................................................................14
PIN.................................................................................................................14
Bypass..........................................................................................................15
Chime............................................................................................................15
KP Off............................................................................................................15
Event Log .....................................................................................................16
Log Text...............................................................................................................................16
Users.............................................................................................................21
Time ..............................................................................................................21
Keys..............................................................................................................21
EvProg..........................................................................................................22
Remote..........................................................................................................22
Isolate ...........................................................................................................22
Edit................................................................................................................22

Windsor 500 Engineer Manual - Issue C
-
3
-
Copy..............................................................................................................22
Print...............................................................................................................23
Full........................................................................................................................................23
Changes...............................................................................................................................23
Text.......................................................................................................................................23
EvProg .................................................................................................................................23
Soak..............................................................................................................24
Cct ........................................................................................................................................24
Duration ...............................................................................................................................24
Limit .....................................................................................................................................24
Check............................................................................................................25
Conc.....................................................................................................................................25
Ccts ......................................................................................................................................25
Circuit Responses.............................................................................................................26
KPs.......................................................................................................................................26
Inputs ...................................................................................................................................27
Diagnostics..........................................................................................................................27
Battery Test.......................................................................................................................27
PSU Voltage......................................................................................................................27
Charge Current..................................................................................................................27
Demo.............................................................................................................28
Active Test....................................................................................................28
SmartCard ....................................................................................................29
Read .....................................................................................................................................29
Write.....................................................................................................................................29
Erase ....................................................................................................................................29
Appendix A - System Alarm Responses....................................................30
Tamper.................................................................................................................................30
Line Fault.............................................................................................................................30
Supply Voltage....................................................................................................................31
Duress..................................................................................................................................32
Appendix B - Text Library ...........................................................................33
Appendix C - Menu Layout..........................................................................34
Change History ............................................................................................37
Issue B .................................................................................................................................37
Issue C .................................................................................................................................37

Windsor 500 Engineer Manual - Issue C
-
4
-
System Overview
Windsor is a highly versatile control panel which can be fully programmed on site through a
keypad or remotely using a PC. Windsor can be programmed with up to 7 individual areas and
128 circuits. Each area can be programmed with it’s own sounder, strobe, communicator,
circuits, users and keypads.
There are 2 variants of Windsor;
•Windsor Commercial
•Windsor High Security
Windsor is also available in a number of languages.
The high security variant has a number of software options suitable for bank and other high
security installations which are not in the commercial variant. The hardware of both variants is
the same. The standard features contained in both variants is shown in the feature table.
Windsor Standard Features
Feature Maximum Capacity
Areas 7 + system
Concentrators 16 (external or internal types)
Circuits 128
Users 50
Light Zones 4
ISB PCBs 31
User interfaces 9
Event Log 300
Software Differences
There are a number of software differences between the Windsor commercial and high
security variants. The differences are;
•there are 2 versions of the event programmer; commercial and HS
•the HS has an ATM bypass feature
•the HS has a bank reset option
•the HS has more user authority types
System Overview System Components
The Windsor system comprises;
•the main control unit
•concentrators
•user interfaces
•communicators
•output devices
For full details of all system components refer to the Windsor Installation Manual.
1Windsor Mark 1 in a large case can be fitted with 5 ISB PCBs.

Windsor 500 Engineer Manual - Issue C
-
5
-
System Components Main Control Unit
The main control unit is housed in a metal case and contains a single PCB. The PCB
incorporates a 2 Amp power supply.
The main control unit can also have a number of expansion PCBs fitted on an internal serial
bus. This bus is referred to as the ISB. Up to 3 PCBs can be fitted on the ISB.
The ISB PCB types are;
•8 input concentrator, End of Line (EOL) or No End of Line (NEOL)
•SmartDial communicator
•8 output relay card (NO and NC contacts)
•8 output TX card
The functions of the ISB PCBs are fully programmable.
System Components Concentrators
Windsor can have up to 16 concentrators connected each with 8 individual alarm and tamper
inputs. The concentrators can be connected either on the ISB (maximum of 3) or the external
concentrator bus (maximum 16). Internal concentrators can have either EOL or NEOL inputs,
external concentrators can have EOL, NEOL or HS inputs. Any combination or concentrator
types2can be used all Windsor variants.
System Components User Interfaces
There are 3 types of Windsor user interface;
•LCD keypad
•Electronic keypoint
•INOVA Cardpoint
All user interfaces are connected to the panel on the user interface bus. Up to 9 user interfaces
can be connected to Windsor. At least one user interface must be an LCD keypad. All users
interfaces except user interface 0 are fully programmable.
System Components Communicators
Windsor supports a number of different communicator types;
•SmartDial
•Windsor Modem
•PAKNET
•STU
•Any third party communicator with parallel input triggers
•RS232 direct to PC
All communicators can be programmed for reporting alarms in various formats. Windsor
Modem and PAKNET communicators and RS232 direct can also be used for downloading.
2This includes Sovereign/Guardian, Vigil and Windsor concentrator types.

Windsor 500 Engineer Manual - Issue C
-
6
-
System Components Output Devices
Windsor can address up to 19 output devices. There are a number of different output device
types;
•ISB 8 output relay card (NO and NC contacts)
•ISB 8 output TX card
•8 output TX daughter board fitted to an external concentrator
•Plug on connector for STU (fitted to the main PCB as standard)
•2 output mains switching unit on the external concentrator bus
The function of all output devices is fully programmable.
Default Display
When Windsor is powered up the display will default to displaying the date and time. The
displayed format on each keypad can be modified by pressing the ↑button to change the top
line and the ↓button to change the bottom line.
Mon 02 Jan 95 The actual date will be different if PIN of the day is configured.
00:00
↑
W72200 V1.40 The top line shows the software order code and version number.
00:00
↑
Guardall The top line shows the programmed company name.
00:00
↑
Set:14 Set Disp will only be displayed if programmed for the keypad.
00:00 In the example shown areas 1 and 4 are currently set.
↑
Mon 02 Jan 95 The display is now back to the first format.
00:00
↓
Mon 02 Jan 95 The enter prompt will be displayed, even if the display is
Enter- defaulted to show the time, when a user is entering a PIN code.
The LCD backlighting will be turned on during the entry time, during a PIN entry and while a
user is logged on. It may also be turned on using the HELP button and turned off using the
QUIT button.

Windsor 500 Engineer Manual - Issue C
-
7
-
Windsor Menus
A Windsor menu consists of a list of options. Each option has a number and a prompt. As an
example when you enter a valid PIN code the display may look something like that shown
below.
2=Set 4=Test The actual number of options on display will depend on length of
5=Eng 6=Text.... the prompts but there will normally be 1 or 2 options on each line.
If there are more options than can be displayed on 2 lines there will be a series of dots ,“...”.
To see more options use the ↓button. If you already know the option number you require this
can be selected without the prompt being displayed provided the option is on the same page.
User options are split into two pages and there is an additional third page accessible only to
the engineer. You can move between pages by pressing the ↵button.
All possible Windsor user options are shown below. If the option you require is on the current
page it can be selected by entering the option number even if the option is not in the
displayed section of the page.
The Windsor user options are organised in 3 menu pages. Pages 1 and 2 are accessible by
users but page 3 is only accessible to the engineer.
0=Reset
1=Unset 1=Chime 1=Edit
2=Set 2=KP Off 2=Copy
3=Log 3=Event Log 3=Print
4=Test 4=User 4=Soak
5=Eng 5=Time 5=Check
6=Text 6=Keys 6=Demo
7=Light 7=Evprog 7=Active Test
8=PIN 8=Remote ↵=Next Page
9=Bypass 9=Isolate
↵=Next Page ↵=Next Page
User Page 1 User Page 2 User Page 3
(engineer only)

Windsor 500 Engineer Manual - Issue C
-
8
-
Menu Restrictions
All of the options on a page are not normally available at the same time. There are many
reasons why an option is not available. If you think an option should be available but the
prompt is not on display then press the corresponding button and Windsor will display an
appropriate message.
For example if no area is set and you select unset Windsor will prompt with the reason the
unset option is not available.
Not Available This indicates that there is no set area available to the user on
No Set Area this keypad.
The following table shows all no available reasons which can be displayed by Windsor.
Not Available Message Where Used
No Authority User tries to select an option which is not allowed with their
programmed authority level.
No Set Area User selects unset when all areas which can be unset from the
keypad are already unset.
Timer Control On User attempts to unset an area outside the event programmer
open/close time window or the vault timer is on for the area
(Windsor HS only).
No Unset Area User selects set when all areas which can be set from the keypad
are already set.
Set Area User attempts to access the log or test when an area is set.
Test in Progress User attempts to set an area which is being tested (on another
keypad).
System Not Unset User attempts to access an option which is only available when the
system is unset, for example the event log.
Unset Area User attempts to unset an unset area.
Key Not Used The key (button) which has been pressed is never used in the
current menu.
Printer Busy User attempts to print and the serial port is busy (printer or comm
port).
Already Tested User selects a test option which has been completely tested.
Not Programmed The option selected is no programmed or not programmed for the
current keypad.
Keypad Busy User attempts to turn off a keypad which is being used.
Not Applicable User attempts, for example, to reset when there are no alarms
logged.
Option in Use User selects test and another user is testing or user selects the
event programmer and another user is programming the event
programmer.
Log Empty User selects Log display when there are no events logged (3=Log
will not be on display)
At Bypass Limit User attempts to bypass a circuit when the number of bypassed
circuits is at the programmed bypass limit.
Call Engineer User attempts to set when an engineer reset is required.
Night Mode On User attempts to access Light zone test when the zone is in night
mode.
In the following sections each of the user options are explained together with the program
options associated with each user option. For full details of all edit options refer to the Windsor
Programming Manual.

Windsor 500 Engineer Manual - Issue C
-
9
-
User page 1 Reset
The reset option will only be on display if an alarm has occurred. This can be either an alarm
when Windsor was set or when unset. The reset menu option will only be displayed if Windsor
is unset and only if the user has chosen not to unset after the alarm log has been displayed.
The reset menu option will also be on display if the user is unable to reset after the alarm log
has been displayed.
There are a number of configuration options associated with reset. The area and system reset
options are located on page 2 of the edit menus. In addition a circuit may be configured as a
reset type (see Circuit edit).
Not all users have the authority to reset (see User edit). Windsor may also be configured for
reset from a PC using the GuardStation software (see Eng Comm edit).
User page 1 Unset
The unset option will only be displayed if one or more of the areas that the user is authorised to
unset on a keypad is set. It will never be displayed if the set area(s) are configured to unset
automatically when an authorised user logs on (see Keypad edit). Unsetting will be automatic
if the area(s) is unsetting when the user logs on or if the area(s) are configured for
LogOn/Unset. If unsetting is through an entry/exit route and the EnEx circuit is programmed for
system then only the authorised areas will unset when a user logs on.
Windsor may also be unset by a Key circuit (see Circuit edit) or by a timer (see EvProg edit).
One area may be configured as a Common Area which will be automatically unset if any other
area is unset.
Not all users have the authority to unset (see Users edit). Windsor may also be configured for
unset from a PC using the GuardStation software (see Eng Comm edit).
Windsor can be programmed for unsetting multiple areas in one operation (Group Unset).
When a user selects unset and group unset is programmed then the unset options will include
an additional option, 8=Group Unset. If Group Set is on and there is more than 1 set area the
system option will also be displayed.
0=System
1=Area 1
2=Area 2
3=Area 3
4=Area 4
5=Area 5
6=Area 6
7=Area 7
8=Group Unset
The above example is for a system programmed for 7 areas. In a smaller system the group
unset option will still be option 8. If group unset is selected Windsor will show the areas that
are unset and the areas which are available for unsetting;
Unset:12 Areas already unset
Set:34567 Areas available to unset
Any combination of areas can be selected. To start group unsetting press the ↵button.

Windsor 500 Engineer Manual - Issue C
-
10
-
User page 1 Set
The set option will only be displayed if one or more of the areas that the user is authorised to
set on the keypad is unset. Windsor may also be set by a Key circuit (see Circuit edit) or by a
timer (see EvProg edit). One area may be configured as a Common Area which will be
automatically set when all other areas are set. When a user requests setting the set mode will
depend on the mode programmed for the setting area(s) (see Keypad edit). Setting can be
completed by;
•a timer at the end of the programmed exit time
•by closing the final exit point (EnEx circuit type)
•by pressing the push button (PB type) after closing the final exit point
Not all users have the authority to set (see Users edit). Windsor can also be set from a PC
using the GuardStation software (see Eng Comm edit).
Windsor will auto set at power up if LK4 on the main PCB is fitted and the panel was set
when the power was removed. There is 1 minute delay when power is restored to allow the
sensors to stabilise before the setting process starts. See also battery test prior to setting.
Windsor can be programmed for setting multiple areas in one operation (Group Set). If all of
the setting areas in the group are programmed for instant setting the group will be set instantly.
If one or more area in the group is programmed for non-instant setting then the programmed
system set mode will be used. When a user selects set and group set is programmed then the
set options will include an additional option, 8=Group Set;
0=System
1=Area 1
2=Area 2
3=Area 3
4=Area 4
5=Area 5
6=Area 6
7=Area 7
8=Group Set
The above example is for a system programmed for 7 areas. In a smaller system the group set
option will still be option 8. If group set is selected Windsor will show the areas that are set and
the areas which are available for setting;
Set:12 Areas already set
Unset:34567 Areas available to set
Any combination of areas can be selected. To start group setting press the ↵button.
The number of areas which can be set on any keypad can be limited by programming areas as
Off or as Unset only (see Edit, KP Set mode). If the system option is programmed for a
keypad and one or more areas are programmed as Off or Unset only then, when a user
selects setting, only those areas which have been individually programmed with a set mode will
be set. This operation is identical to group setting and the message Group Set will be displayed
when more than 1 area is set at the same time.
When setting using a final exit circuit the EnEx circuit can be programmed to only operate
when the system is being set. This allows, for example, the main door of a multiple area
system to open when the system is not fully set without starting an entry timer for set areas.