Guardall QX User manual

QX
User Manual
Issue B
Intelligent Security & Fire Ltd

Intelligent Security & Fire Ltd

QX User Manual – Issue B
- 3 -
Contents
CONTENTS..........................................................................................................................................................3
INTRODUCTION................................................................................................................................................5
EVENT LOG .........................................................................................................................................................5
AREAS & SET GROUPS ........................................................................................................................................5
CIRCUITS.............................................................................................................................................................5
USER, SET GROUP AND CIRCUIT IDENTIFICATION................................................................................................5
USER CODES........................................................................................................................................................5
OPERATOR CONTROLS AND DISPLAYS....................................................................................................6
SYSTEM KEYPADS...............................................................................................................................................6
KEYSWITCH.........................................................................................................................................................6
PROXIMITY CARDS/FOBS.....................................................................................................................................6
USING THE SYSTEM.........................................................................................................................................7
EASY SET ............................................................................................................................................................8
HELP ...................................................................................................................................................................8
REMOTE SERVICE................................................................................................................................................8
INCORRECT CODES..............................................................................................................................................9
SET ......................................................................................................................................................................10
SETTING FROM A KEYPAD..................................................................................................................................10
Easy Set ........................................................................................................................................................10
Cancelling Setting.........................................................................................................................................11
KEYSWITCH SETTING ........................................................................................................................................11
AUTOMATIC SETTING........................................................................................................................................11
SETTING WITH WARNINGS.................................................................................................................................11
SETTING FAULTS ...............................................................................................................................................12
UNSET.................................................................................................................................................................13
UNSETTING METHODS.......................................................................................................................................13
Unsetting from a keypad...............................................................................................................................13
Unsetting from a keyswitch...........................................................................................................................14
Automatic Unsetting.....................................................................................................................................14
UNSETTING WARNINGS.....................................................................................................................................14
RESET.................................................................................................................................................................15
MANAGED RESET ..............................................................................................................................................15
TEST....................................................................................................................................................................16
ENGINEER.........................................................................................................................................................17
CODE ..................................................................................................................................................................17
USER ...................................................................................................................................................................18
NAME................................................................................................................................................................18
CODE.................................................................................................................................................................18
AUTHORITY.......................................................................................................................................................19
TEL NUMBER ...................................................................................................................................................20
LOGS...................................................................................................................................................................21
TIME ...................................................................................................................................................................22
SET GROUP.......................................................................................................................................................22
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CHIME................................................................................................................................................................22
PRINT TEXT......................................................................................................................................................22
IDENTIFY USER...............................................................................................................................................23
CCT STATUS.....................................................................................................................................................23
APPENDIX A – USER AUTHORITIES..........................................................................................................24
APPENDIX B – EDITING TEXT.....................................................................................................................25
APPENDIX C - SYSTEM DETAILS ...............................................................................................................26
KEYPADS...........................................................................................................................................................26
USERS................................................................................................................................................................26
CIRCUITS...........................................................................................................................................................27
SET GROUPS......................................................................................................................................................27
Intelligent Security & Fire Ltd

QX User Manual – Issue B
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Introduction
The QX Electronic Intruder Alarm System is designed to provide secure protection for the installation.
The system comprises a main control panel, normally located out of sight in a secure area, and at
least one keypad. The panel has a wide range of features, which are programmed by the engineer on
installation, to suit the security requirements of the particular installation. Some of the features may be
reprogrammed, edited, or viewed as required by an authorised user.
Feature QX18/18i QX34/34i
Panel Users 15 30
Tel Numbers 4 4
Schedules 4 4
Event Log Size 250 250
Event Log
The event log will record all events, for example, user log-on times and user numbers, keypad
numbers, setting and unsetting times, alterations made to programmed settings, fault conditions, etc.
When the event log is full, the oldest event will be automatically removed when the next event occurs.
All log events are date and time stamped and may be viewed, or printed if a printer is fitted to the
system.
Areas & Set Groups
For protection purposes, the premises may be divided into a number of areas. Individual areas may
be grouped together into a setting group which provides the user with a convenient way of setting and
unsetting more than one area at the same time. The installation company engineer will have
configured your system for the appropriate number of areas and groups to comply with your specific
security requirements. Where more than one group is incorporated in the system, a group(s) can be
configured by the installation engineer as a common group. A common group will automatically set if
all other areas of the system are set and will automatically unset if any one of the other areas is
unset.
Circuits
Each detector or sensor in the installation is allocated a unique circuit number. The installation
engineer will have programmed each circuit to respond in a certain way when the circuit is activated,
when the area is set and unset. The way in which the circuit is programmed to respond will depend on
the type of circuit and its location and purpose. If a circuit is faulty, the alarm response may be turned
off by an authorised user. This process is referred to as bypassing.
User, Set group and Circuit Identification
Each user, set group, circuit and concentrator can be programmed with a text description.
User Codes
Each user of the system is identified by a unique code. This code can be a PIN code, an electronic
key or proximity card or fob. An electronic key can only be used on a keypad variant with an
electronic key interface. A proximity card or fob can only be used on a keypad variant with a proximity
interface. The default PIN code for user 2 is 0202. Throughout this manual user codes are only
referred to as codes.
Intelligent Security & Fire Ltd

QX User Manual – Issue B
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Operator Controls and Displays
System Keypads
2 x 16 character
LCD backlit display
Mains indicator
Optional electronic
key socket
The operator keypad unit incorporates a backlit liquid crystal display (LCD) comprising 2 lines of 16
characters, and a backlit keypad to gain access to the system and to perform all authorised user
functions. The backlighting will be turned on during the entry time, during code entry and while a user
is logged on. It may also be turned on using any button except ✔and ✗and turned off using the ✔or
✗buttons. Keypads may be fitted with an electronic key socket or an internal proximity reader. The
keypad incorporates a mains power indicator. This indicator will flash if the system is operating on
standby battery power.
Keyswitch
As an alternative method of setting and unsetting, a simple On/Off keyswitch may be fitted to the
system.
Proximity Cards/Fobs
A user PIN code can be replaced by a proximity card or fob if the keypad is fitted with the optional
proximity reader. All Guardall proximity cards and fobs are manufactured with a unique code and
duplicate cards or fobs cannot be obtained. Spare or replacement cards or fobs can be obtained from
the installation company.
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Using the System
The LCD keypad will normally display the time, date and company name. If a valid code is entered the
user menu will normally be displayed. The default manager code is 02021. Enter this code followed by
the ✓button to log on.
12:00 Mon 27 Sep
Guardall
0 2 0 2 ✓
✕
✓
05=Engineer
06=Code
07=User
08=Tel Number
10=Log-Full
11=Log-Cct
12=Log-User
13=Log-KP
14=Log-Date
15=Log-Alarm
20=Time
26=Group Text
32=Chime
40=Print Text
52=Identify User
71=Copy User
89=Cct Status
✔=Confirm LogOff02=Set
04=Test
Enter the 2 digit code to select an option
Use the and buttons to change the displayed options
Press to move quickly through the menu.
✓
All possible user menu options are shown. The actual menu options available to a user will depend on
the user authority, the system configuration and the current system status. Refer to appendix A for
details. Only 2 options are visible on the display but any available option can be selected by entering
the 2-digit code without viewing the actual option number. Each menu option is discussed in detail in
this manual. If no option is selected the user will be automatically logged off after 2 minutes. If a
chosen option is not available a reason will be displayed.
1It is recommended that the manager code is changed from the default as soon as possible.
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Easy Set
If your system is programmed with the easy set option then all PIN codes are 4 digits long and PIN
codes can be entered without confirming with the ✔button. A proximity card or fob may still be used
in place of a PIN when easy set is programmed.
Help
When the main user menu is on display press the help button (?) to display information about the
system. There are 3 options.
Option Description
Remote Service Select to connect to a remote service operator. Your alarm company may not
support this feature.
Contract The customer contract number is a 6-digit number programmed by the
installation engineer that uniquely identifies your system.
Product Info The product info option displays the control panel order code and firmware
version number and, if fitted the SmartDial version number.
An authorised user can change some of the system parameters. When changing an item the help
button can be used to display the allowed values.
Remote Service
Before using the remote service option you must obtain a number from your alarm company. When
you need to use the remote service, you will be prompted to enter this number, and the panel will dial
the alarm company. The alarm company will then be able to check the condition of your system and
identify and resolve problems.
02=Set
04=Test
?
✕
Remote Service
Number _
0
Rmt.Serv-1
✔=Dial
12:00 Mon 27 Sep
Guardall
Service not available on
entered number
✓
✕
2=Product Info
0=Remote Service
1=Contract
1
You will now be logged off and
the system will now connect to
the remote service centre.
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Incorrect Codes
If Easy Set is not programmed and an incorrect user code is entered, the incorrect code message will
be displayed for a few seconds or until another key is pressed. The installation engineer will have
programmed a limit on the number of incorrect code attempts that can be made. If more than the
programmed number of code attempts are made to enter a valid user code, the keypad will be locked
out and the display will show Out of Service for a period of 5 minutes. Any attempt to enter a user
code during the locked out period will extend the period by another 5 minutes.
12:00 Mon 27 Sep
Guardall
12:00 Mon 27 Sep
Enter- ****
02 0 2 ✓
12:00 Mon 27 Sep
Incorrect Code 12:00 Mon 27 Sep Out Of Service
5 Min.
Delay
Maximum Code
attempts
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Set Code-02
The system can be partitioned into a number of parts called set groups, each of which can be
individually set. The programmed user authority level must allow setting and the programmed user
area access will determine which set groups are available to a user.
Setting can be started by:
1. A user request on a keypad
2. A user activating a keyswitch
3. Automatically by a timer schedule
4. Remotely from a PC using the Guardall GuardStation software
Setting modes include:
1. Instant, where setting is completed immediately
2. Timed, where setting is completed at the end of the programmed exit time
3. Exit point, where setting is completed by opening and closing the final exit circuit
4. Push button, where setting is completed by pushing the external PB circuits
Your installation engineer should advise which of the above options have been programmed on your
system.
Setting from a keypad
02=Set
04=Test
Workshop
Seconds Left-005
1=Workshop
2=Office 1
0 2
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Guardall
Workshop
Setting
Workshop
Set
12:00 Mon 27 Sep
Enter- ****
0 2 0 2 ✓
Log on set programmed
Log on set programmed, one group available
and no problems or warnings to display
Exit time expired
Log off after set
not programmed
Log off after set
programmed
Easy Set
If easy set mode 1 is programmed then the system will start to part set when you log on. During the
part set exit time, if the exit door circuit is opened and closed, the system will full set. Pressing the
✘key during the setting time will cancel setting. If easy set mode 2 is programmed then the system
can be set without logging on to a keypad. Up to 8 parts can be set in this way (depends on the
control panel type). For example to set part 1 of your system press 1 + ✔. The system can be set by
entering 0 + ✔.
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