H3C MSR810 User manual

H3C MSR810 Routers
Installation Guide
New H3C Technologies Co., Ltd.
http://www.h3c.com
Document version: 6W108-20190528

Copyright © 2015-2019, New H3C Technologies Co., Ltd. and its licensors
All rights reserved
No part of this manual may be reproduced or transmitted in any form or by any means without prior written
consent of New H3C Technologies Co., Ltd.
Trademarks
Except for the trademarks of New H3C Technologies Co., Ltd., any trademarks that may be mentioned in this
document are the property of their respective owners.
Notice
The information in this document is subject to change without notice. All contents in this document, including
statements, information, and recommendations, are believed to be accurate, but they are presented without
warranty of any kind, express or implied. H3C shall not be liable for technical or editorial errors or omissions
contained herein.
Environmental protection
This product has been designed to comply with the environmental protection requirements. The storage, use,
and disposal of this product must meet the applicable national laws and regulations.

Preface
The H3C MSR810 Routers Installation Guide includes five chapters, which describe the preparing
for installation, installing the router, troubleshooting, chassis views and technical specifications, and
LEDs.
This preface includes the following topics about the documentation:
•Audience.
•Conventions.
•Documentation feedback.
Audience
This documentation is intended for:
•Network planners.
•Field technical support and servicing engineers.
•Network administrators working with the MSR810 Routers.
Conventions
The following information describes the conventions used in the documentation.
Command conventions
Convention Description
Boldface Bold text represents commands and keywords that you enter literally as shown.
Italic Italic text represents arguments that you replace with actual values.
[ ] Square brackets enclose syntax choices (keywords or arguments) that are optional.
{ x | y | ... }
Braces enclose a set of required syntax choices separated by vertical bars, from which
you select one.
[ x | y | ... ]
Square brackets enclose a set of optional syntax choices separated by vertical bars,
from which you select one or none.
{ x | y | ... } *
Asterisk marked braces enclose a set of required syntax choices separated by vertical
bars, from which you select a minimum of one.
[ x | y | ... ] *
Asterisk marked square brackets enclose optional syntax choices separated by vertical
bars, from which you select one choice, multiple choices, or none.
&<1-n> The argument or keyword and argument combination before the ampersand (&) sign
can be entered 1 to n times.
# A line that starts with a pound (#) sign is comments.
GUI conventions
Convention Description
Boldface Window names, button names, field names, and menu items are in Boldface. For
example, the New User window opens; click OK.

Convention Description
> Multi-level menus are separated by angle brackets. For example, File > Create >
Folder.
Symbols
Convention Description
WARNING! An alert that calls attention to important information that if not understood or followed
can result in personal injury.
CAUTION: An alert that calls attention to important information that if not understood or followed
can result in data loss, data corruption, or damage to hardware or software.
IMPORTANT: An alert that calls attention to essential information.
NOTE: An alert that contains additional or supplementary information.
TIP: An alert that provides helpful information.
Network topology icons
Convention Description
Represents a generic network device, such as a router, switch, or firewall.
Represents a routing-capable device, such as a router or Layer 3 switch.
Represents a generic switch, such as a Layer 2 or Layer 3 switch, or a router that
supports Layer 2 forwarding and other Layer 2 features.
Represents an access controller, a unified wired-WLAN module, or the access
controller engine on a unified wired-WLAN switch.
Represents an access point.
Represents a wireless terminator unit.
Represents a wireless terminator.
Represents a mesh access point.
Represents omnidirectional signals.
Represents directional signals.
Represents a security product, such as a firewall, UTM, multiservice security
gateway, or load balancing device.
Represents a security module, such as a firewall, load balancing, NetStream, SSL
VPN, IPS, or ACG module.
T
T
T
T





Examples provided in this document
Examples in this document might use devices that differ from your device in hardware model,
configuration, or software version. It is normal that the port numbers, sample output, screenshots,
and other information in the examples differ from what you have on your device.
Documentation feedback
You can e-mail your comments about product documentation to [e-mail].
We appreciate your comments.

i
Contents
Preparing for installation ····································································1
Safety recommendations ·············································································································1
Safety symbols ···················································································································1
General safety recommendations ···························································································1
Electricity safety ··················································································································2
ESD prevention···················································································································2
Examining the installation site·······································································································2
Temperature and humidity·····································································································2
Cleanliness ························································································································3
Cooling ·····························································································································4
EMI ··································································································································4
Lightning protection ·············································································································4
Installation accessories and tools ··································································································5
Installation accessories (RT-MSR810/RT-MSR810-W/RT-MSR810-W-DB/RT-MSR810-LM/RT-MSR810-
LM-CNDE-SJK/RT-MSR810-W-LM/RT-MSR810-10-PoE/RT-MSR810-LM-HK/RT-MSR810-W-LM-
HK/RT-MSR810-LM-GL/RT-MSR810-W-LM-GL) ·······································································5
Installation accessories (RT-MSR810-LME/RT-MSR810-LMS/RT-MSR810-LMS-EA/RT-MSR810-LUS) 6
Installation tools ··················································································································6
Pre-installation checklist ··············································································································6
Installing the router ···········································································8
Installation prerequisites ··············································································································8
Installation flowchart ···················································································································8
Installing the router·····················································································································9
Mounting the router on a workbench························································································9
Mounting the router on a wall ······························································································· 10
Installing the router in a rack ································································································ 11
Grounding the router················································································································· 14
Attaching the grounding cable to the ring terminal ···································································· 14
Grounding the router with a grounding strip············································································· 14
Grounding the router with a grounding conductor buried in the earth ground ·································· 15
Installing a 4G SIM card ············································································································ 16
Installing a Micro SD card ·········································································································· 16
Installing an SD card ·········································································································· 17
Installing a 4G antenna ············································································································· 18
Installing a WLAN antenna········································································································· 19
Installing a GPS antenna ··········································································································· 20
Supplying power to a terminal through PoE ··················································································· 21
Connecting Ethernet interface cables ··························································································· 22
Connecting the console cable and setting terminal parameters ·························································· 23
Connecting the console cable ······························································································ 23
Setting configuration terminal parameters ··············································································· 23
Connecting the power adapter or power cord ················································································· 24
Connecting the power adapter ····························································································· 24
Connecting the power cord·································································································· 26
Verifying the installation············································································································· 26
Accessing the router for the first time ··························································································· 26
Troubleshooting ·············································································29
Power module failure ················································································································ 29
No display on the configuration terminal························································································ 29
Garbled display on the configuration terminal················································································· 30
No response from the serial port ································································································· 30
3G/4G SIM card and 4G antenna failures······················································································ 30
Restoring the factory settings ····································································································· 31
Scenario 1 ······················································································································· 31
Scenario 2 ······················································································································· 31

ii
Scenario 3 ······················································································································· 31
Reset button usage guidelines ····························································································· 31
Appendix A Chassis views and technical specifications ··························32
Chassis views ························································································································· 32
RT-MSR810 ····················································································································· 32
RT-MSR810-W ················································································································· 33
RT-MSR810-W-DB ············································································································ 34
RT-MSR810-LM················································································································ 35
RT-MSR810-LM-CNDE-SJK································································································ 36
RT-MSR810-W-LM ············································································································ 37
RT-MSR810-10-PoE ·········································································································· 38
RT-MSR810-LM-HK··········································································································· 38
RT-MSR810-W-LM-HK······································································································· 39
RT-MSR810-LM-GL··········································································································· 40
RT-MSR810-W-LM-GL ······································································································· 41
RT-MSR810-LME·············································································································· 42
RT-MSR810-LMS-EA/RT-MSR810-LMS/RT-MSR810-LUS ························································ 42
Technical specifications············································································································· 43
Appendix B LEDs ··········································································· 50
LEDs····································································································································· 50
RT-MSR810 ····················································································································· 50
RT-MSR810-W ················································································································· 50
RT-MSR810-W-DB ············································································································ 51
RT-MSR810-LM················································································································ 51
RT-MSR810-LM-CNDE-SJK································································································ 52
RT-MSR810-W-LM ············································································································ 52
RT-MSR810-10-PoE ·········································································································· 53
RT-MSR810-LM-HK··········································································································· 53
RT-MSR810-W-LM-HK······································································································· 54
RT-MSR810-LM-GL··········································································································· 54
RT-MSR810-W-LM-GL ······································································································· 55
RT-MSR810-LME·············································································································· 55
RT-MSR810-LMS/RT-MSR810-LMS-EA/RT-MSR810-LUS ························································ 56
LED description ······················································································································· 56

1
Preparing for installation
The H3C MSR810 router series includes the models in Table 1.
Table 1 H3C MSR810 router series models
Model (marked on the front panel) Product code
H3C MSR810
RT-MSR810-W
RT-MSR810-W-DB
RT-MSR810-LM
RT-MSR810-W-LM
H3C MSR810 Series
RT-MSR810
RT-MSR810-10-PoE
RT-MSR810-LM-HK
RT-MSR810-LM-CNDE-SJK
RT-MSR810-W-LM-HK
RT-MSR810-LM-GL
RT-MSR810-W-LM-GL
RT-MSR810-LME
RT-MSR810-LMS
RT-MSR810-LMS-EA
RT-MSR810-LUS
Safety recommendations
To avoid any equipment damage or bodily injury, read the following safety recommendations before
installation. Note that the recommendations do not cover every possible hazardous condition.
Safety symbols
When reading this document, note the following symbols:
WARNING means an alert that calls attention to important information that if not understood or
followed can result in personal injury.
CAUTION means an alert that calls attention to important information that if not understood or
followed can result in data loss, data corruption, or damage to hardware or software.
General safety recommendations
•Keep the router and installation tools away from walk areas.

2
•Place the router in a dry and flat location and make sure anti-slip measures are in place.
•Remove all external interface cables and power cords before moving the router.
Electricity safety
•Locate the power switch of the power source before installation. Shut off the power
immediately if an accident occurs.
•Make sure the router is reliably grounded.
•Connect the interface cables correctly.
•Use an uninterrupted power supply (UPS).
•Always make sure the power has been disconnected during installation or replacement.
ESD prevention
WARNING!
Check the resistance of the ESD wrist strap for safety. The resistance reading should be in the
range of 1 to 10 megohm (Mohm) between a human body and the ground.
To prevent electrostatic discharge (ESD), follow these guidelines:
•Make sure the router and the floor are reliably grounded.
•Keep the equipment room clean to reduce the negative effects of dusts and particles.
•Maintain the humidity and temperature levels in the acceptable range.
•Always wear an ESD wrist strap. Make sure the wrist strap makes good skin contact and is
reliably grounded.
No ESD wrist strap is provided with the router. Prepare it yourself.
To attach an ESD wrist strap:
1. Wear the wrist strap on your wrist.
2. Lock the wrist strap tight around your wrist to maintain good contact with the skin.
3. Secure the wrist strap lock and the alligator clip lock together.
4. Attach the alligator clip to the grounding screw on the router.
Examining the installation site
The router can only be used indoors. To ensure correct operation and a long lifespan for your
router, the installation site must meet the requirements in this section.
Temperature and humidity
Maintain the temperature and humidity in the equipment room as described in Table 2.
•Lasting high relative humidity can cause poor insulation, electricity leakage, mechanical
property change of materials, and metal corrosion.
•Lasting low relative humidity can cause washer contraction and ESD and bring problems
including loose mounting screws and circuit failure.
•High temperature can accelerate the aging of insulation materials and significantly lower the
reliability and lifespan of the router.

3
Table 2 Temperature/humidity requirements in the equipment room
Model Operating temperature Operating humidity
•H3C MSR810
{RT-MSR810-W
{RT-MSR810-W-DB
{RT-MSR810-LM
{RT-MSR810-W-LM
•H3C MSR810 Series
{RT-MSR810
{RT-MSR810-LM-
CNDE-SJK
{RT-MSR810-10-PoE
{RT-MSR810-LM-HK
{RT-MSR810-W-LM-
HK
{RT-MSR810-LM-GL
{RT-MSR810-W-LM-GL
0°C to 40°C (32°F to 104°F) 5% RH to 90% RH, noncondensing
•RT-MSR810-LME
•RT-MSR810-LMS
•RT-MSR810-LMS-EA
•RT-MSR810-LUS
0°C to 40°C (32°F to 104°F) 0% RH to 95% RH, noncondensing
Cleanliness
Dust buildup on the chassis might result in electrostatic adsorption, which causes poor contact of
metal components and contact points, especially when indoor relative humidity is low. In the worst
case, electrostatic adsorption can cause communication failure.
Table 3 Dust concentration limit in the equipment room
Substance Concentration limit (particles/m3)
Dust particles
≤3 x 104
(No visible dust on the tabletop in three days)
NOTE:
Dust diameter ≥5 µm
The equipment room must also meet strict limits on salts, acids, and sulfides to eliminate corrosion
and premature aging of components, as shown in Tabl e 4 .
Table 4 Harmful gas limits in an equipment room
Gas Maximum concentration (mg/m3)
SO20.2
H2S 0.006
NH30.05
NO20.04
Cl20.01

4
Cooling
•Maintain a minimum clearance of 100 mm (3.94 in) around the air vents.
•Make sure the installation site has a good ventilation system.
EMI
All electromagnetic interference (EMI) sources, from outside or inside of the router and application
system, adversely affect the router in the following ways:
•A conduction pattern of capacitance coupling.
•Inductance coupling.
•Electromagnetic wave radiation.
•Common impedance (including the grounding system) coupling.
To prevent EMI, perform the following tasks:
•If AC power is used, use a single-phase three-wire power receptacle with protection earth (PE)
to filter interference from the power grid.
•Keep the router far away from radio transmitting stations, radar stations, and high-frequency
devices.
•Use electromagnetic shielding, for example, shielded interface cables, when necessary.
Lightning protection
To protect the router from lightning, follow these guidelines:
•Make sure the router is reliably grounded by using a grounding cable.
•Make sure the power receptacle is reliably grounded.
•Install a lightning protector at each power input end.

5
Installation accessories and tools
Installation accessories (RT-MSR810/RT-MSR810-W/RT-
MSR810-W-DB/RT-MSR810-LM/RT-MSR810-LM-CNDE-
SJK/RT-MSR810-W-LM/RT-MSR810-10-PoE/RT-MSR810-
LM-HK/RT-MSR810-W-LM-HK/RT-MSR810-LM-GL/RT-
MSR810-W-LM-GL)
Figure 1 Installation accessories
Table 5 Antenna compatibility
Model 4G antenna WLAN antenna
•RT-MSR810-LM
•RT-MSR810-LM-CNDE-SJK
•RT-MSR810-W-LM
•RT-MSR810-LM-HK
•RT-MSR810-W-LM-HK
•RT-MSR810-LM-GL
•RT-MSR810-W-LM-GL
2 N/A
•RT-MSR810-W
•RT-MSR810-W-LM
•RT-MSR810-W-LM-HK
•RT-MSR810-W-LM-GL
N/A 2
RT-MSR810-W-DB N/A 4
4G antenna GPS antenna
(optional)
Screw anchor and screw
(user supplied)
WLAN antenna Ring terminal
Rubber feet
Cage nut (user
supplied)
Mounting brackets and screws (provided only with the
RT-MSR810-10-PoE and optional for other models)

6
Installation accessories (RT-MSR810-LME/RT-MSR810-
LMS/RT-MSR810-LMS-EA/RT-MSR810-LUS)
Figure 2 Installation accessories
The RT-MSR810-LME, RT-MSR810-LMS, and RT-MSR810-LUS routers are not shipped with 4G
antennas.
Installation tools
No installation tools are provided with the router. Prepare them yourself as required.
Figure 3 Installation tools and equipment
Pre-installation checklist
Item Requirements Result
Installation
site
Ventilation
•There is a minimum clearance of 100 mm (3.94 in)
around the air inlet and outlet vents.
•An adequate ventilation system is available at the
installation site.
Temperature 0°C to 40°C (32°F to 104°F)
Relative •5% to 90% (noncondensing):
Ruler Wire-stripping pliers
Rubber hammer
Heat gun
Hammer drill Marker
Diagonal pliers
Flathead screwdriver Phillips screwdriver
ESD wrist strap

7
Item Requirements Result
humidity {RT-MSR810
{RT-MSR810-W
{RT-MSR810-W-DB
{RT-MSR810-LM
{RT-MSR810-LM-CNDE-SJK
{RT-MSR810-W-LM
{RT-MSR810-10-PoE
{RT-MSR810-LM-HK
{RT-MSR810-W-LM-HK
{RT-MSR810-LM-GL
{RT-MSR810-W-LM-GL
•0% to 95% (noncondensing):
{RT-MSR810-LME
{RT-MSR810-LMS
{RT-MSR810-LMS-EA
{RT-MSR810-LUS:
Cleanness Dust concentration ≤3 × 104 particles/m3 (no visible dust
on the tabletop over three days)
ESD prevention
•The router and floor are reliably grounded.
•The equipment room is dust-controlled.
•Humidity and temperature are maintained at
acceptable levels.
•An ESD wrist strap is available.
EMI prevention
•A single-phase three-wire power receptacle with
protection earth (PE) is available for filtering
interference from the power grid.
•The router is far away from radio transmitting
stations, radar stations, and high-frequency devices.
•Electromagnetic shielding, for example, shielded
interface cables, is used as required.
Lightning
protection
•The router is reliably grounded.
•The power receptacle is reliably grounded.
•(Optional.) Port lightning protectors are available. A
signal lightning arrester is required at the input end of
an external signal cable.
•(Optional.) Power lightning protectors are available.
Electricity safety
•A UPS is available.
•The external power switch is located so to shut off
the power immediately when an accident occurs.
Workbench
•The workbench is stable.
•The workbench is reliably grounded.
Safety
precautions
•The router is far away from any sources of heat or moisture.
•The emergency power switch in the equipment room is identified and
accessible.
Tools
•Installation accessories supplied with the router are ready.
•User-supplied tools are ready.
Reference
•Documents shipped with the router are available.
•Online documents are available.

8
Installing the router
WARNING!
To avoid injury, do not touch bare wires, terminals, or parts with high-voltage hazard signs.
IMPORTANT:
•The barcode on the router chassis contains product information that must be provided to local
sales agent when you return a faulty router for repair.
•Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to
open the chassis, contact H3C for permission. Otherwise, H3C shall not be liable for any
consequence.
Installation prerequisites
•You have read "Preparing for installation" carefully.
•All requirements in "Preparing for installation" are met.
Installation flowchart
The following installation options are available for the router:
•Workbench mounting.
•Wall mounting.
•Rack mounting.
Determine the installation method according to the installation environment. Follow the installation
flowchart shown in Figure 4 to install the router.

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Figure 4 Installation flowchart
Installing the router
Mounting the router on a workbench
IMPORTANT:
•Make sure the workbench is clean, stable, and reliably grounded.
•Maintain a minimum clearance of 100 mm (3.94 in) around the router for heat dissipation.
•Do not place heavy objects on the router.
To mount the router on a workbench:
1. Place the router upside down on the workbench and attach the rubber feet to the four round
holes in the chassis bottom.
2. Place the router upside up on the workbench.
Start
Determine the
installation position
End
Connect the grounding cable
Install antennas
Mount the router on a
workbench
Mount the router on a
wall
Mount the router in a rack
Connect interface cables
Connect the router to a
configuration terminal
Connect the power adapter or
power cord
Verify the installation
Power on the router
Operating correctly?
Troubleshooting the
router
Power off the router
Yes No

10
Figure 5 Mounting the router on a workbench
Mounting the router on a wall
Only the following routers support wall mounting:
•RT-MSR810
•RT-MSR810-LM
•RT-MSR810-LM-CNDE-SJK
•RT-MSR810-W-DB
•RT-MSR810-W
•RT-MSR810-W-LM
•RT-MSR810-LM-HK
•RT-MSR810-W-LM-HK
•RT-MSR810-LM-GL
•RT-MSR810-W-LM-GL
To mount the router on a wall:
1. Mark two screw hole locations on the wall. Make sure the two holes are 160 mm (6.30 in)
horizontally apart.
2. Drill holes with a minimum depth of 22 mm (0.87 in) in the marked locations.
3. Hammer an anchor into each hole until the anchor is flush with the wall.
4. Drive a screw into each anchor and make sure the screw protrudes a minimum of 1.5 mm
(0.06 in) from the wall.
5. Hang the router on the screws.
Position the router so the network interfaces face downwards, and the sides with ventilation
openings are perpendicular to the ground, as shown in Figure 6.

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Figure 6 Wall-mounting the router
Installing the router in a rack
CAUTION:
The mounting brackets can support only the weight of the router. Do not place objects on the
router.
Mounting brackets and screws are provided with the RT-MSR810-10-PoE and are optional for the
other models.
The RT-MSR810-LME, RT-MSR810-LMS, RT-MSR810-LMS-EA, and RT-MSR810-LUS routers do
not support rack mounting.
To install the router in a rack:
1. Use a mounting bracket to mark the cage nut installation holes in the front rack posts, as
shown in Figure 7.
Make sure the cage nut installation holes on the front rack posts are on a horizontal line.
≥1.5 mm
(0.06 in)
160mm(6.30in)
1
2 3
4
5 6
≥22 mm
(0.87 in)

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Figure 7 Marking cage nut installation holes
2. Install the cage nuts, as shown in Figure 8.
a. Insert one ear of a cage nut into the marked installation hole.
b. Use a flathead screwdriver to push another ear into the same hole.
Figure 8 Installing cage nuts
3. Attach mounting brackets to both sides of the router, as shown in Figure 9.

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Figure 9 Attaching mounting brackets to the router
4. Use M6 screws to attach the mounting brackets on the router to the front rack posts, as
shown in Figure 10.
Figure 10 Securing the router to the rack