H3C RA10 User manual

H3C RA10 Router
Installation Guide
New H3C Technologies Co., Ltd.
http://www.h3c.com.hk
Document version: 6W100-20170608

Copyright © 2017, New H3C Technologies Co., Ltd. and its licensors
All rights reserved
No part of this manual may be reproduced or transmitted in any form or by any means without prior written
consent of New H3C Technologies Co., Ltd.
Trademarks
H3C, , H3CS, H3CIE, H3CNE,Aolynk, , H3Care, , IRF, NetPilot, Netflow, SecEngine,
SecPath, SecCenter, SecBlade, Comware, ITCMM and HUASAN are trademarks of New H3C Technologies
Co., Ltd.
All other trademarks that may be mentioned in this manual are the property of their respective owners
Notice
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute the warranty of any kind, express or implied.
Environmental protection
This product has been designed to comply with the environmental protection requirements. The storage, use,
and disposal of this product must meet the applicable national laws and regulations.

Preface
This preface includes the following topics about the documentation:
•Audience
•Conventions
•Obtaining documentation
•Technical support
•Documentation feedback
Audience
This documentation is intended for:
•Network planners
•Field technical support and servicing engineers
•Network administrators working with the RA10 Router
Conventions
The following information describes the conventions used in the documentation.
Command conventions
Convention Description
Boldface Bold text represents commands and keywords that you enter literally as shown.
Italic Italic text represents arguments that you replace with actual values.
[ ] Square brackets enclose syntax choices (keywords or arguments) that are optional.
{ x | y | ... }
Braces enclose a set of required syntax choices separated by vertical bars, from which
you select one.
[ x | y | ... ]
Square brackets enclose a set of optional syntax choices separated by vertical bars,
from which you select one or none.
{ x | y | ... } *
Asterisk marked braces enclose a set of required syntax choices separated by vertical
bars, from which you select a minimum of one.
[ x | y | ... ] *
Asterisk marked square brackets enclose optional syntax choices separated by vertical
bars, from which you select one choice, multiple choices, or none.
&<1-n> The argument or keyword and argument combination before the ampersand (&) sign
can be entered 1 to n times.
# A line that starts with a pound (#) sign is comments.
GUI conventions
Convention Description
Boldface Window names, button names, field names, and menu items are in Boldface. For
example, the New User window opens; click OK.
> Multi-level menus are separated by angle brackets. For example, File > Create >
Folder.

Symbols
Convention Description
WARNING! An alert that calls attention to important information that if not understood or followed
can result in personal injury.
CAUTION: An alert that calls attention to important information that if not understood or followed
can result in data loss, data corruption, or damage to hardware or software.
IMPORTANT: An alert that calls attention to essential information.
NOTE: An alert that contains additional or supplementary information.
TIP: An alert that provides helpful information.
Network topology icons
Convention Description
Represents a generic network device, such as a router, switch, or firewall.
Represents a routing-capable device, such as a router or Layer 3 switch.
Represents a generic switch, such as a Layer 2 or Layer 3 switch, or a router that
supports Layer 2 forwarding and other Layer 2 features.
Represents an access controller, a unified wired-WLAN module, or the access
controller engine on a unified wired-WLAN switch.
Represents an access point.
Wireless terminator unit.
Wireless terminator.
Represents a mesh access point.
Represents omnidirectional signals.
Represents directional signals.
Represents a security product, such as a firewall, UTM, multiservice security
gateway, or load balancing device.
Represents a security module, such as a firewall, load balancing, NetStream, SSL
VPN, IPS, or ACG module.
Examples provided in this document
Examples in this document might use devices that differ from your device in hardware model,
configuration, or software version. It is normal that the port numbers, sample output, screenshots,
and other information in the examples differ from what you have on your device.
T
T
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Obtaining documentation
To access the most up-to-date H3C product documentation, go to the H3C website at
http://www.h3c.com.hk
To obtain information about installation, configuration, and maintenance, click
http://www.h3c.com.hk/Technical_Documents
To obtain software version information such as release notes, click
http://www.h3c.com.hk/Software_Download
Technical support
[e-mail]
http://www.h3c.com.hk
Documentation feedback
You can e-mail your comments about product documentation to [e-mail].
We appreciate your comments.

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Contents
Preparing for installation ················································································· 1
Safety recommendations ···································································································································1
Safety symbols···········································································································································1
General safety recommendations ··············································································································1
Electricity safety ·········································································································································1
Examining the installation site····························································································································1
Temperature and humidity ·························································································································1
Cleanliness·················································································································································2
Cooling system···········································································································································2
ESD prevention ··········································································································································2
EMI prevention ···········································································································································3
Lightning protection····································································································································3
Installation tools and accessories ······················································································································3
Pre-installation checklist ····································································································································4
Installing the router ························································································· 6
Installation prerequisites ····································································································································6
Installation flowchart ··········································································································································6
Installing the router in a rack······························································································································7
Mounting the router on a workbench ·················································································································9
Installing the router on a wall ···························································································································10
Grounding the router through the grounding terminal on the rack ···································································12
Connecting interface cables·····························································································································13
Connecting an E1 cable ···························································································································13
Connecting an Ethernet copper cable······································································································14
Connecting an Ethernet optical fiber ········································································································14
Connecting the console cable and setting terminal parameters ······································································15
Connecting the console cable ··················································································································15
Setting configuration terminal parameters ·······························································································16
Connecting the power cord ······························································································································16
Verifying the installation ···································································································································17
Starting the router ············································································································································17
Troubleshooting ···························································································· 19
Power supply failure·········································································································································19
Symptom ··················································································································································19
Solution ····················································································································································19
No display on the configuration terminal··········································································································19
Symptom ··················································································································································19
Solution ····················································································································································19
Garbled display on the configuration terminal··································································································20
Symptom ··················································································································································20
Solution ····················································································································································20
No response from the serial console port ········································································································20
Symptom ··················································································································································20
Solution ····················································································································································20
Restoring the factory settings ··························································································································20
Scenario 1 ················································································································································20
Scenario 2 ················································································································································21
Scenario 3 ················································································································································21
Reset button usage guidelines·················································································································21
Appendix A Chassis views and technical specifications ······························· 22
Chassis views ··················································································································································22
Technical specifications ···································································································································23

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Appendix B LEDs·························································································· 24
Index ············································································································· 26

1
Preparing for installation
Safety recommendations
Safety symbols
When reading this document, note the following symbols:
WARNING means an alert that calls attention to important information that if not understood or
followed can result in personal injury.
CAUTION means an alert that calls attention to important information that if not understood or
followed can result in data loss, data corruption, or damage to hardware or software.
General safety recommendations
•Keep the router and installation tools away from walk areas.
•Place the router in a dry and flat location and make sure anti-slip measures are in place.
•Remove all external cables and power cords before moving the router.
Electricity safety
•Locate the power-off switch in the equipment room before installation. Shut off the power
immediately if an accident occurs. Disconnect the power cord from the router if necessary.
•Make sure the router is reliably grounded.
•Do not remove and install the chassis cover when the router is operating.
•Connect the interface cables correctly.
•Use an uninterrupted power supply (UPS).
•Do not work alone when the router has power.
•Always make sure the power has been disconnected during the installation or replacement
procedure.
Examining the installation site
The router can only be used indoors. To ensure correct operation and a long lifespan for your router,
install it in an environment that meets the requirements described in the following subsections.
Temperature and humidity
Maintain the temperature and humidity in the equipment room as described in Table 1.
•Lasting high relative humidity can cause poor insulation, electricity leakage, mechanical
property change of materials, and metal corrosion.
•Lasting low relative humidity can cause washer contraction and ESD and cause problems
including loose mounting screws and circuit failure.
•High temperature can accelerate the aging of insulation materials and significantly lower the
reliability and lifespan of the router.

2
Table 1 Temperature and humidity requirements
Temperature Relative humidity
0°C to 45°C (32°F to 113°F) 5% to 90%, noncondensing
Cleanliness
Dust buildup on the chassis might result in electrostatic adsorption, which causes poor contact of
metal components and contact points, especially when indoor relative humidity is low. In the worst
case, electrostatic adsorption can cause communication failure.
Table 2 Dust concentration limit in the equipment room
Substance Concentration limit (particles/m3)
Dust particles
≤3 x 104
(No visible dust on the tabletop in three days)
NOTE:
Dust diameter ≥5 µm
The equipment room must also meet limits on salts, acids, and sulfides to eliminate corrosion and
premature aging of components, as shown in Table 3.
Table 3 Harmful gas limits in an equipment room
Gas Maximum concentration (mg/m3)
SO20.2
H2S 0.006
NH30.05
Cl20.01
Cooling system
To ensure good ventilation, follow these guidelines:
•Maintain a minimum clearance of 10 cm (3.94 in) around the air inlet and outlet vents.
•Make sure the installation site has a good ventilation system.
ESD prevention
WARNING!
Check the resistance of the ESD wrist strap for safety. The resistance reading should be in the range
of 1 to 10 megohm (Mohm) between a human body and the ground.
To prevent electrostatic discharge (ESD), follow these guidelines:
•Make sure the router and the floor are reliably grounded.
•Take dust-proof measures for the equipment room.
•Maintain the humidity and temperature levels in the acceptable range.
•Always wear an ESD wrist strap and an ESD garment when touching a circuit board or
transceiver module.

3
The router does not provide an ESD wrist strap, prepare it yourself.
To attach an ESD wrist strap:
1. Wear the wrist strap on your wrist.
2. Lock the wrist strap tight around your wrist to maintain good contact with the skin.
3. Secure the wrist strap lock and the alligator clip lock together.
4. Attach the alligator clip to the grounding screw on the router.
EMI prevention
All electromagnetic interference (EMI) sources, from outside or inside of the router and application
system, adversely affect the router in the following ways:
•A conduction pattern of capacitance coupling.
•Inductance coupling.
•Electromagnetic wave radiation.
•Common impedance (including the grounding system) coupling.
To prevent EMI, use the following guidelines:
•If AC power is used, use a single-phase three-wire power receptacle with protection earth (PE)
to filter interference from the power grid.
•Keep the router far away from radio transmitting stations, radar stations, and high-frequency
devices.
•Use electromagnetic shielding, for example, shielded interface cables, when necessary.
Lightning protection
To enhance lightning protection for the router, follow these guidelines:
•Make sure the router is reliably grounded.
•Make sure the AC power outlet is reliably grounded.
•Install a lightning protector at the power input end.
Installation tools and accessories
Figure 1 Installation tools

4
Figure 2 Installation accessories
Pre-installation checklist
Item Requirements
Installation
site
Ventilation
•A minimum clearance of 10 cm (3.9 in) is reserved around the air
inlet and outlet vents.
•The installation site has a good ventilation system.
Temperature 0°C to 45°C (32°F to 113°F)
Relative humidity 5% to 90% (noncondensing)
Cleanliness Dust concentration ≤3 × 104 particles/m3 (no visible dust on the
tabletop over three days)
ESD prevention
•The router and floor are reliably grounded.
•Dust-proof measures are taken in the equipment room.
•Humidity and temperature are maintained at acceptable levels.
•An ESD wrist strap and ESD garment are available.
EMI prevention
•A single-phase three-wire power receptacle with protection earth
(PE) is available for filtering interference from the power grid.
•The router is far away from radio transmitting stations, radar
stations, and high-frequency devices.
•Electromagnetic shielding, for example, shielded interface cables,
is used as required.
Lightning
protection
•The router is reliably grounded.
•The AC power receptacle is reliably grounded.
•(Optional.) Port lightning protectors are available.
•(Optional.) Power lightning protectors are available.
•(Optional.) Signal cable lightning protectors are available.
Electricity safety
•A UPS is available.
•The power-off switch in the equipment room is identified and
accessible so that the power can be immediately shut off when an
accident occurs.
Workbench
•The workbench is stable.
•The workbench is reliably grounded.

5
Item Requirements
Safety
precautions
•The router is far away from any sources of heat or moisture.
•The emergency power switch in the equipment room is identified and accessible.
Installation
tools and
accessories
•Installation accessories supplied with the router are ready.
•User-supplied tools are ready.
Reference
•Documents shipped with the router are available.
•Online documents are available.

6
Installing the router
WARNING!
To avoid injury, do not touch bare wires, terminals, or parts with high-voltage hazard signs.
Installation prerequisites
•You have read "Preparing for installation" carefully.
•All requirements in "Preparing for installation" are met.
Installation flowchart
You can install the router on a workbench, on a wall, or in a rack.
Determine the installation method according to the installation environment. Follow the installation
flowchart shown in Figure 3 to install the router.

7
Figure 3 Installation flowchart
Installing the router in a rack
CAUTION:
The mounting brackets can support only the weight of the router. Do not place any objects on the
router.
To mount the router in a 19-inch rack:
1. Use a mounting bracket to mark the cage nut installation holes in the front rack posts, as shown
in Figure 4.
Make sure the cage nut installation holes on the front rack posts are on a horizontal line.

8
Figure 4 Marking cage nut installation holes
2. Install cage nuts, as shown in Figure 5.
a. Insert one ear of a cage nut into the marked installation hole.
b. Use a flathead screwdriver to push another ear into the same hole.
Figure 5 Installing cage nuts
3. Use screws to attach mounting brackets to both sides of the router, as shown in Figure 6.

9
Figure 6 Attaching mounting brackets to the router
4. Supporting the router at the bottom with one hand, use screws to attach the mounting brackets
on the router to the front rack posts with the other hand.
Figure 7 Securing the router to the rack
Mounting the router on a workbench
IMPORTANT:
•Make sure the workbench is clean, stable, and reliably grounded.
•Maintain a minimum clearance of 10 cm (3.9 in) around the router for heat dissipation.
•Do not place heavy objects on the router.
To mount the router on a workbench:

10
1. Place the router upside down on the workbench and attach the rubber feet to the four round
holes in the chassis bottom.
Figure 8 Attaching rubber feet to the router
2. Place the router upside up on the workbench. Make sure the rubber feet stand securely on the
workbench.
Figure 9 Mounting the router on a workbench
Installing the router on a wall
CAUTION:
Make sure the port side of the router is on the top and is parallel to the floor.
To install the router on a wall:
1. Determine and mark the locations of the mounting holes on the wall, and drill four 22 mm (0.87
in) diameter holes at the mounting hole locations you marked.
2. Insert a wall anchor into each hole, and tap the wall anchor with a hammer until it is all flush with
the wall surface.

11
Figure 10 Drilling holes in a wall
3. Attach mounting brackets to both sides of the router.
Figure 11 Attaching mounting brackets to the router
4. Align the screw holes in the mounting brackets with the holes in the wall, and use M6 screws to
secure the router on the wall.

12
Figure 12 Installing the router on the wall
Grounding the router through the grounding
terminal on the rack
CAUTION:
•Correctly connecting the grounding cable is crucial to lightning protection and EMI protection.
•Ensure a minimum resistance of 5 ohms between the router and the ground.
•Make sure the rack is reliably grounded before grounding the router.
To ground the router through the grounding terminal on the rack:
1. Remove the grounding screw from the grounding hole in the front panel of the chassis.
2. Use the grounding screw to attach the ring terminal of the grounding cable to the grounding
hole.
3. Remove the hex nut from a grounding post on the grounding terminal of the rack.
4. Use needle-nose pliers to bend a hook at the other end of the grounding cable. Attach the hook
to the grounding post and use the hex nut to secure the hook to the post. See Figure 13.

13
Figure 13 Grounding the router through the grounding terminal on the rack
Connecting interface cables
Connect cables to the interfaces on the router before powering on the router.
Connecting an E1 cable
Only RA10-E supports E1 cables.
An E1 cable provides an RJ-45 connector at one end and a pair of BNC connectors at the other end.
To connect an E1 cable:
1. Connect the RJ-45 connector of the E1 cable to the E1 port on the router.
2. Connect the Tx connector and the Rx connector of the E1 cable to the Rx connector and the Tx
connector on the peer device, respectively.