H3C MSR 930 User manual

H3C MSR 930 Routers
Installation Guide
Hangzhou H3C Technologies Co., Ltd.
http://www.h3c.com
Document version: 6W100-20130301

Copyright © 2013, Hangzhou H3C Technologies Co., Ltd. and its licensors
All rights reserved
No part of this manual may be reproduced or transmitted in any form or by any means without prior
written consent of Hangzhou H3C Technologies Co., Ltd.
Trademarks
H3C, , H3CS, H3CIE, H3CNE, Aolynk, , H3Care, , IRF, NetPilot, Netflow,
SecEngine, SecPath, SecCenter, SecBlade, Comware, ITCMM and HUASAN are trademarks of
Hangzhou H3C Technologies Co., Ltd.
All other trademarks that may be mentioned in this manual are the property of their respective owners
Notice
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute the warranty of any kind, express or implied.
Environmental protection
This product has been designed to comply with the environmental protection requirements. The storage,
use, and disposal of this product must meet the applicable national laws and regulations.

Preface
The H3C MSR 930 Routers Installation Guide includes five chapters, which describe the preparing for
installation, installing the router, troubleshooting, chassis views and technical specifications, and LEDs.
This preface includes:
•Audience
•Conventions
•About the H3C MSR 930 documentation set
•Obtaining documentation
•Technical support
•Documentation feedback
Audience
This documentation is intended for:
•Network planners
•Field technical support and servicing engineers
•Network administrators working with the routers
Conventions
GUI conventions
Convention Descri
p
tion
< > Button names are inside angle brackets. For example, click <OK>.
[ ] Window names, menu items, data table and field names are inside square brackets. For
example, pop up the [New User] window.
/ Multi-level menus are separated by forward slashes. For example, [File/Create/Folder].
Symbols
Convention Descri
p
tion
WARNING An alert that calls attention to important information that if not understood or followed can
result in personal injury.
CAUTION An alert that calls attention to important information that if not understood or followed can
result in data loss, data corruption, or damage to hardware or software.
IMPORTANT An alert that calls attention to essential information.
NOTE An alert that contains additional or supplementary information.
TIP An alert that provides helpful information.

Network topology icons
Represents a generic network device, such as a router, switch, or firewall.
Represents a routing-capable device, such as a router or Layer 3 switch.
Represents a generic switch, such as a Layer 2 or Layer 3 switch, or a router that supports
Layer 2 forwarding and other Layer 2 features.
Port numbering in examples
The port numbers in this document are for illustration only and might be unavailable on your device.
About the H3C MSR 930 documentation set
The H3C MSR 930 documentation set includes:
Cate
g
or
y
Documents
Pur
p
oses
Product description and
specifications
MSR 930 routers
marketing brochures Describe product specifications and benefits.
Hardware specifications
and installation
MSR 930 routers
installation guide
Provides a complete guide to hardware installation
and hardware specifications.
Software configuration
MSR router series
configuration guides(V5)
Describe software features and configuration
procedures.
MSR router series
command references(V5)
Provide a quick reference to all available
commands.
MSR router series
Web-based configuration
guide
Describes Web-based configuraition procedures
Operations and
maintenance release notes
Provide information about the product release,
including the version history, hardware and software
compatibility matrix, version upgrade information,
technical support information, and software
upgrading.
Obtaining documentation
You can access the most up-to-date H3C product documentation on the World Wide Web
at http://www.h3c.com.
Click the links on the top navigation bar to obtain different categories of product documentation:
[Technical Support & Documents > Technical Documents] – Provides hardware installation, software
upgrading, and software feature configuration and maintenance documentation.
[Products & Solutions] – Provides information about products and technologies, as well as solutions.
[Technical Support & Documents > Software Download] – Provides the documentation released with the
software version.

Technical support
servi[email protected]
http://www.h3c.com
Documentation feedback
You can e-mail your comments about product documentation to [email protected].
We appreciate your comments.

i
Contents
Preparing for installation ············································································································································· 1
Safety recommendations ··················································································································································1
Site requirements·······························································································································································1
ESD prevention ·························································································································································2
EMI·············································································································································································2
Lightning protection··················································································································································2
Installation tools·································································································································································3
Pre-installation checklist ····················································································································································3
Installing the router······················································································································································· 5
Installation prerequisites ···················································································································································5
Installation flowchart·························································································································································5
Installing the router····························································································································································6
Mounting the router on a workbench·····················································································································7
Installing the router on a wall··································································································································7
Grounding the router ···············································································································································8
Installing a SIM card············································································································································· 10
Installing a 3G antenna········································································································································ 12
Installing a 3G antenna extension cable············································································································ 13
Connecting interface cables································································································································· 13
Connecting the console cable and setting terminal parameters ······································································ 14
Setting console terminal parameters ··················································································································· 15
Connecting the power adapter···························································································································· 18
Verifying the installation ······································································································································· 18
Powering on the router ·················································································································································· 18
Startup process ······················································································································································ 19
Power-on check······················································································································································ 20
Configuring basic settings for the router············································································································· 20
Troubleshooting··························································································································································21
Power supply failure ······················································································································································ 21
System configuration problems····································································································································· 21
No terminal display ·············································································································································· 21
Garbled terminal display······································································································································ 21
No response from the serial port························································································································· 22
Password loss ································································································································································· 22
User password loss ··············································································································································· 22
Super password loss ············································································································································· 22
SIM card and 3G antenna failures ······························································································································ 23
Restoring the factory settings ········································································································································ 23
Scenario 1······························································································································································ 23
Scenario 2······························································································································································ 24
Scenario 3······························································································································································ 24
Reset button usage guidelines······························································································································ 24
Appendix A Chassis views and technical specifications ························································································25
Chassis views ································································································································································· 25
MSR 930································································································································································ 25
MSR 930-GU ························································································································································· 26
MSR 930-GT ·························································································································································· 26

ii
MSR 930-DG ························································································································································· 27
MSR 930-SA ·························································································································································· 28
Technical specifications················································································································································· 28
Antenna specifications··················································································································································· 29
Appendix B LEDs························································································································································30
LEDs ················································································································································································· 30
MSR 930································································································································································ 30
MSR 930-GU ························································································································································· 31
MSR 930-GT ·························································································································································· 31
MSR 930-DG ························································································································································· 32
MSR 930-SA ·························································································································································· 33
LED description······························································································································································· 33
Index ···········································································································································································35

1
Preparing for installation
Safety recommendations
W
ARNING!
Before installation and operation, read all of the safety instructions in
Compliance and Safety Guide
supplied with your router.
Follow these general safety recommendations:
•Turn off all power and remove all power cables before opening the chassis.
•Unplug all power and external cables before moving the chassis.
•Before installation, locate the emergency power switch so that you can shut off power
immediately if necessary.
•Always wear an ESD-preventive wrist strap when installing the router.
•Do not stare into an open optical interface. The light can cause permanent eye damage.
•Use a good grounding system. This is essential for reliable operation.
•Confirm that the resistance between the chassis and the ground is less than 1 ohm.
Site requirements
The router can only be used indoors.
This section provides information about temperature, humidity, cleanness, and air quality requirements,
as well as rack-mounting requirements and protection against damage from lightning and EMI.
Table 1 Temperature and humidity requirements
Tem
p
erature Relative humidit
y
0°C to 40°C (32°F to 104°F) 5% to 90%
Table 2 Dust concentration limit in the equipment room
Substance Concentration limit (
p
articles/m3)
Dust particles ≤3 x 104(No visible dust on desk in three days)
NOTE:
Dust particle diameter ≥5 μm
Table 3 Harmful gas concentration limits
Gas Max. (m
g
/m3)
SO20.2
H2S 0.006

2
Gas Max. (m
g
/m3)
NH30.05
Cl20.01
To prevent overheating:
•Provide adequate clearance for air flow, including at least 10 cm (3.94 in) ventilation space
around the router's air intake and outlet vents.
•Make sure the site has an adequate cooling system.
ESD prevention
To prevent the electronic components from being damaged by ESD, follow these guidelines:
•The equipment and floor are properly grounded.
•The equipment room is dust-controlled.
•Wear an ESD-preventive wrist strap when inspecting or handling a circuit board.
To attach an ESD-preventive wrist strap:
1. Wear the wrist strap on your wrist.
No wrist strap is supplied with the router. Prepare it yourself.
2. Lock the wrist strap tight around your wrist to keep good contact with the skin.
3. Insert the ESD-preventive plug into the ESD-preventive socket in the chassis.
4. Attach the alligator to the chassis.
IMPORTANT:
Check the resistance of the ESD-preventive wrist strap for safety. The resistance reading should be in
the range of 1 to 10 megohm (Mohm) between human body and the ground.
EMI
EMI from any source adversely affects the router.
To prevent EMI:
•Use electromagnetic shielding when necessary.
•Take measures against interference from the power grid.
•Position the router as far as possible from any power source's grounding equipment or light-
prevention equipment.
•Position the router as far as possible from radio transmitters, radar, and all high-voltage or high-
frequency equipment.
Lightning protection
To protect the router from lightning:
•Make sure the grounding cable of the chassis is grounded properly.
•Make sure the grounding terminal of the AC power receptacle is grounded properly.
•Install a lightning arrester at the input end of the power supply.

3
Installation tools
Accessories provided with the router
•Power cord
•Console cable
•Ring terminal
User-supplied tools and equipment
•Phillips screwdriver
•Flat-blade screwdriver
•Wire-stripping pliers, needle-nose pliers
•Screws with various specifications
•Meters and equipment such as HUB, terminal, and multimeter
•ESD-preventive gloves or wrist strap, ESD-preventive mat, anti-static bags
•Electric drill (for wall-mounting the router)
•Hammer
Pre-installation checklist
Table 4 Pre-installation checklist
Item Re
q
uirements Yes No
Installation
site
Ventilation
•There is a minimum clearance of 10 cm (3.9 in) around
the router chassis intake and exhaust vents for heat
dissipation.
•The installation site ventilation system is adequate.
Temperature 0°C to 40°C (32°F to 104°F)
Relative humidity 5% to 90% (noncondensing)
Cleanness Dust concentration ≤3 × 104 particles/m3
ESD prevention
•The equipment and floor are properly grounded.
•The equipment room is dust-controlled.
•Humidity and temperature are maintained at proper
levels.
•Wear an ESD-preventive wrist strap when inspecting or
handling a circuit board.
EMI prevention
•Take measures to protect the power system from the
power grid system.
•Keep the protection ground of the router as far away
from the grounding device or lightning protection
grounding device as possible.
•Keep the router far away from radio transmitters, radar,
and high-frequency or high-voltage devices.
•Use electromagnetic shielding when necessary.