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Page 10 of 12 75.5960.07 IXIO FAMILY 20230823
TROUBLESHOOTING
ORANGE LED flashes
1x The sensor signals an
internal fault. Replace sensor.
ORANGE LED flashes
2x The power supply voltage
is too low/high. Check power supply voltage in diagnotistics
menu (menu 3) of the LCD.
Check wiring.
ORANGE LED flashes
4x The sensor does not receive
enough AIR energy. Decrease the angle of the AIR curtains.
Increase the AIR immunity filter.
Deactivate curtain #2 (C2, outer curtain).
ORANGE LED flashes
5x The sensor receives too
much AIR energy. Slightly increase the angle of the AIR curtains.
Decrease the AIR immunity filter.
The sensor is distrubed by
external elements. Eliminate the cause of disturbance (lamps,
rain cover, door controller housing properly
grounded).
ORANGE LED flashes
8x AIR power emitter is faulty. Replace sensor.
ORANGE LED is on The sensor encounters a
memory problem. Cut and restore power supply.
If ORANGE LED illuminates again, replace the
sensor.
RED LED flashes quickly
after an assisted setup The sensor sees the door
during assisted setup. Move the AIR curtains away from the door.
Install the sensor as close to the door as
possible. If needed, use a bracket assembly.
Ensure that the bottom of the sensor is
mounted within 2” of the bottom of the door
header.
Launch a new assisted setup.
RED LED illuminates
sporadically The sensor vibrates. Check if the sensor is secure.
Check position of cable and cover.
The sensor sees the door. Adjust the AIR angle and launch an assisted
setup.
The sensor is disturbed by
external conditions. Increase the AIR immunity filter.
GREEN LED illuminates
sporadically The sensor is disturbed by
rain and/or leaves. Increase radar immunity filter.
Ghosting created by door
movement. Change radar field angle.
The sensor vibrates. Check if the sensor and door cover is secure.
Check position of cable and cover.
The sensor sees the door or
other moving objects. Remove the objects if possible.
Change radar field size, angle, or immunity.
troubleshooting continues on the next page