8
Care and Cleaning
□Use a dry cloth to clean the doorbell and push button.
□Do not use cleaners or polishes.
□Do not use any uids on the doorbell or push button.
Troubleshooting
Problem Possible Cause Solution
The doorbell does
not sound.
□The batteries are not in-
stalled correctly.
□Make sure the batteries are installed according to
the diagram inside the push button and doorbell.
□The batteries are dead. □Check the charge of the push button and doorbell
batteries and replace them if necessary.
□The push button and doorbell
are not synced.
□Sync the push button and doorbell:
□Press and hold the “Sync/Music” button on the
doorbell until the doorbell sounds a “Beep-
Beep”.
□Press the push button within 30 seconds. The
doorbell will sound a “Beep-Beep” tone to
indicate the push button is synced.
□Press the push button to ensure operation.
□The chime is muted. □Press and release the mute button until the green
light is turned off.
□Dip switch #1 in the push
button has been moved to
the “ON” position.
□Ensure dip switch #1 is in the “OFF” position in the
push button and follow the steps above to re-sync
the push button and doorbell.
The batteries
seem okay, but
the doorbell does
not work after
installation.
□The doorbell or push button
is mounted on metal or near
metal studs.
□Metal reduces transmission range. Use 1/4 in. to
1/2 in. (6 to 13 mm) wood shims to move the door-
bell or push button away from the metal surface.
□The doorbell is mounted near
a concrete oor or wall.
□Concrete may reduce range. Move the doorbell
away from the concrete surface.
□The doorbell and push button
are installed too far apart.
□Locate the doorbell closer to the push button.
The doorbell
sounds when not
intended (false
triggers).
□The doorbell is receiving
interference from another
wireless device.
□Reset the doorbell and push button:
□Remove the push button batteries. Wait 30
seconds.
□Press and hold the push button for 10 to 15
seconds within 60 seconds after installing the
battery into the push button.
□Press and hold the “Sync/Music” button on the
doorbell until the doorbell sounds a “Beep-
Beep-Beep-Beep”.
□To re-sync the push button and doorbell, press
and hold the “Sync/Music” button on the door-
bell until the doorbell sounds a “Beep-Beep”.
□Press the push button within 30 seconds. The
doorbell will sound a “Beep-Beep” tone to
indicate the push button is synced.
□Press the push button to ensure operation.
