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Modern bathroom faucets, kitchen faucets and shower products are made from different materials to comply with the needs of
the market with regard to design and functionality. To avoid damage to the product, it is necessary to take proper care of it.
For best results:
• Prevent the buildup of mineral scale and /or soap residue by cleaning your Hansgrohe product(s) when needed.
• Select a cleaning agent specifically intended for the type of product.
• Do not use these types of cleaners as they will cause damage to your Hansgrohe product:
Any cleaning agent containing hydrochloric acid, formic acid, lye, or acetic acid.
Abrasive cleaning powders, pads, or brushes.
Steam cleaners.
“No rinse” cleaning agents.
• Always follow the instructions provided by the manufacturer of the cleaning agent.
• Do not mix cleaning agents, unless directed by the manufacturer.
• Do not spray cleaners directly onto the product as drops could enter openings and gaps and cause damage. When
using spray cleaners, spray the cleaner onto a soft cloth or sponge.
• Always rinse your Hansgrohe product thoroughly with clear water and polish dry with a soft cloth after cleaning.
Important
• Residue from soaps, shampoos, hair dye, and other toiletries and cosmetics can cause damage. Rinse the product with
clean water after each use.
• Residue from basin/tub/tile cleaner can cause damage to faucets and fittings. Immediately rinse any overspray from
the Hansgrohe product.
• Do not store any cleaning agents under your Hansgrohe product, such as in a vanity unit, as the fumes may damage
the product.
• Damage to the product caused by improper care or the use of improper cleaning agents is not
covered by the warranty.
• If a component of the product is damaged, replace it, as there is risk of injury.
Cleaning Recommendation for Hansgrohe Products
This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe”). This warranty is
limited to Hansgrohe products that are purchased by a consumer in the United States or Canada after March 1, 1996, and installed
in either the United States or in Canada.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original purchaser only. This warranty is non-transferable.
WHAT IS COVERED BY THE WARRANTY
The warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in material or
workmanship as follows:
Hansgrohe will replace at no charge for parts only or, at its option, replace any product or part of the product that proves
defective because of improper workmanship and/or material, under normal installation, use, service and maintenance. If
Hansgrohe is unable to provide a replacement and repair is not practical or cannot be made in timely fashion, Hansgrohe may
elect to refund the purchase price in exchange for the return of the product.
LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this warranty, as stated in the following two sentences. If you
are a consumer who purchased the product for use primarily for personal, family or household purposes, this warranty extends for as
long as you own the product and the home in which the product is originally installed. If you purchased the product for use primarily
for any other purpose, including, without limitation, a commercial purpose, this warranty extends only (i) for 1 year, with respect to
Hansgrohe & Commercial products, and (ii) for 5 years, with respect to Axor products.
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:
A. Conditions, malfunctions or damage not resulting from defects in material or workmanship.
B. Conditions, malfunctions or damage resulting from (1) normal wear and tear, improper installation, improper maintenance,
misuse, abuse, negligence, accident or alteration; (2) the use of abrasive or caustic cleaning agents or “no-rinse” cleaning
products, or the use of the product in any manner contrary to the product instructions; or (3) conditions in the home such as
excessive water pressure or corrosion.
C. Labor and other expenses for disconnection, deinstallation, or return of the product for warranty service (including but not
limited to proper packaging and shipping costs), or for installation or reinstallation of the product.
Limited Consumer Warranty