Harbortouch OMNI 3200 User manual

SWIPED SALE TRANSACTION
Page 1
OMNI 3200 - RESTAURANT
Customer Service: 800-201-0461
24-Hour Technical Support: 800-632-1888
Supplies, Paper, Ribbon: 800-632-1888
Quick Reference Guide
Swipe customer card.
Enter the sale amount and press ENTER.
Screen displays the total amount of sale. The header will start printing. The terminal will dial
out to obtain an authorization.
Once the credit card is approved, the authorization number will be displayed on the bottom
line of the screen. The merchant’s copy will print for the customer to sign.
For a customer copy to be printed, select your choice by using the FUNCTION keys at the
right hand side of the screen
ActionScreen Display
DATE TIME
SALE
REFUND
PHONE NUMBER
F1
F2
F3
F4
Sale
Acct: ************
Amount: $0.00
F1
F2
F3
F4
Sale
Acct: ************
Amount: $0.00
Total: $*.**
F1
F2
F3
F4
F1
F2
F3
F4
Acct: ************
Amount: $0.00
Total: $*.**
APPROVED *******
Sale
F1
F2
F3
F4
Prnt Cust Copy?
Sale NO
YES
.
HT1016_12072011

MANUALLY KEYED IN SALE
Page 2
Quick Reference Guide
Press the F4 key on the right hand side ofthe screen.
Key in the card number and press ENTER.
Enter the card’s expiration date following the format MONTH and YEAR. Press ENTER.
Enter the sale amount and press ENTER.
Enter the billing address for the card and press ENTER.
ActionScreen Display
DATE TIME
SALE
REFUND
PHONE ORDER
F1
F2
F3
F4
PHONE ORDER
Acct: ************
F1
F2
F3
F4
PHONE ORDER
Acct.
Exp Date: (MMYY)
F1
F2
F3
F4
F1
F2
F3
F4
F1
F2
F3
F4
PHONE ORDER
Acct: ************
Exp Date: (MMYY)
Amount: $0.00
Address:
PHONE ORDER
Acct: ***********
Exp Date: (MMYY)
Amount: $0.00
Enter the billing address zip code for this card and press ENTER. The terminal will dial out for
an authorization and print the merchant’s receipt once it has received one.
For the customer copy to be printed, select your choice by using the FUNCTION keys located
at the right hand side of the screen.
F1
F2
F3
F4
PHONE ORDER
Acct: ************
Exp Date: (MMYY)
Amount: $0.00
Address:
Zip Code:
F1
F2
F3
F4
Prnt Cust Copy?
Sale NO
YES
OMNI 3200 - RESTAURANT

REFUND TRANSACTIONS
Page 3
Quick Reference Guide
Press the F3 key on the righthand sideof the screen.
Swipe card or key in the card number.
Enter sale amount then press ENTER. The total sale amount will show on the bottom. The
terminal will dial out for an authorization and print out the merchant’s receipt once it has
received one.
For a customer copy to be printed, select your choice by using the FUNCTION keys located at
the right sideof the screen.
ActionScreen Display
DATE TIME
SALE
REFUND
PHONE ORDER
F1
F2
F3
F4
VOIDING A SALE
Press the MOREkey (purpleleft key on top of the keypad).
ActionScreen Display
DATE TIME
SALE
REFUND
PHONE ORDER
F1
F2
F3
F4
Select the VOID function by pressing the F2 button located on the right hand side of the
screen.
Offline Sale
Void
Settlement
Auth Only
F1
F2
F3
F4
Refund
Swipe Card
Acct: ************
F1
F2
F3
F4
Refund
Swipe Card
Acct: ************
Amount: $0.00
Total: $0.00
F1
F2
F3
F4
F1
F2
F3
F4
Prnt Cust Copy?
Sale NO
YES
OMNI 3200 - RESTAURANT

Page 4
Quick Reference Guide
Select to void the last successful transaction or select NO to void a previously run transaction.
Select an option in order to retrieve the transaction. An easier and more secure way would be
through the invoice number located on the left hand side of the transaction’s original sales
slip.
Enter the invoice number and press ENTER.
Screen displays the transaction information. By using the function keys, you can select to void
the present transaction. If YES is selected, the terminal will print out a receipt for the voided
transaction.
F1
F2
F3
F4
OFFLINE SALE
Press the MOREkey (purpleleft key on top of the keypad).
ActionScreen Display
DATE TIME
SALE
REFUND
PHONE ORDER
F1
F2
F3
F4
Select the Offline Sale function by pressing the F1 button located on the right hand side of the
screen.
Offline Sale
Void
Settlement
Auth Only
F1
F2
F3
F4
F1
F2
F3
F4
Void
Invoice Number:
F1
F2
F3
F4
F1
F2
F3
F4
Void
CARD TYPE
*************
Amount *.**
NO
YES
NEXT
Void Last Trans
Void NO
YES
Retrieve By:
Void Inv #:
Acct #:
OMNI 3200 - RESTAURANT

Page 5
Quick Reference Guide
ADDING SERVER NUMBERS
ActionScreen Display
Swipe card or key in card number.
ActionScreen Display
Sale
Swipe Card
Acct:************
F1
F2
F3
F4
Enter the server number and press ENTER.
F1
F2
F3
F4
Enter the sale amount and press ENTER. Total sale amount shows on the bottom.
F1
F2
F3
F4
Enter the six digit authorization code given to you by the voice authorization dept. Press
ENTER.The terminal will then print out the receipt.
F1
F2
F3
F4
Press the MORE key twice. (Left purple key on top of keypad)
F1
F2
F3
F4
Select SERVER SETUP by pressing F4 key on the right hand side of the screen.
BATCH REVIEW
BATCH TOTALS
OTHER SETUP
SERVER SETUP
F1
F2
F3
F4
Sale
Swipe Card
Acct:************
Sale
Swipe Card
Acct:************
Amount: $0.00
Total: $*.**
Sale
Amount: $0.00
Total: $*.**
Auth Code: *****
DATE TIME
SALE
REFUND
PHONE ORDER
OMNI 3200 - RESTAURANT

Page 6
Quick Reference Guide
TIP ADJUST
Press the TIPS/RESERVED key (second purple key from the left on top of the keypad).
ActionScreen Display
DATE TIME
SALE
REFUND
PHONE ORDER
F1
F2
F3
F4
Unless indicated by the merchant, the password is blank. Press ENTER to go to the next
screen.
Tip Adjust
Password:
F1
F2
F3
F4
Select the form of information by which you would like to find the transaction to be adjusted.
We recommend using the invoice numbers to avoid mistakes.
Tip Adjust
Retrieve By:
Srvr
Amt
Acct#
Inv#
F1
F2
F3
F4
Unless indicated by the merchant, the password is blank. Press ENTER to go to the next
screen.
PASSWORD:
F1
F2
F3
F4
Select ADD SERVER by pressing the F3 key on the right hand side of the screen.
Log on Server
Log off Server
Add Server
Modify Server
F1
F2
F3
F4
Enter the desired Server Number and press ENTER. Enter the desired password for this server
and press ENTER. Reenter the password to verify the password and press ENTER.
Add Server
Server Id:
Password;
Reenter:
F1
F2
F3
F4
OMNI 3200 - RESTAURANT

Page 7
Quick Reference Guide
RUNNING REPORTS
Press the REPORTS key (purple key at top-right sideof keypad).
Action
Screen Display
DATE TIME
SALE
REFUND
PHONE ORDER
F1
F2
F3
F4
Select the report you want by using the function keys located on the right hand side of the
screen.
Totals Report
Detail Report
Server Reports
Shift Reports
F1
F2
F3
F4
END OF DAY SETTLEMENT
Press the MOREKey (purple key at top-left sideof keypad).
ActionScreen Display
DATE TIME
SALE
REFUND
PHONE ORDER
F1
F2
F3
F4
Select the settlement function by pressing the F3 key.
Offline Sale
Void
Settlement
Auth Only
F1
F2
F3
F4
OMNI 3200 - RESTAURANT