Ingenico 6580 User instructions

One Blue Hill Plaza, 16th Floor, PO Box 1546
Pearl River, NY 10965
1-800-PC-AMERICA, 1-800-722-6374
(Voice) 845-920-0800 (Fax) 845-920-0880
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Setting Up the Ingenico 6580
Pinpad via USB
The following documentation will provide instructions for configuring the Ingenico 6580 Pinpad
with CRE/RPE. This document describes the configuration of the 6580 Pinpad using a USB
connection.
Note: To use Ingenico 6580 Pinpad you must be using version 12.0 or above.
Note: The pinpad MUST have the RBA application (version 2.4.0.4) running.
Note: You MUST use the following cable to connect the 6580 via USB:
USB Cable#:CAB 350049A

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Installing the USB Cable Drivers
To use the Ingenico 6580 via USB, you MUST use the correct converter cable (model # CAB
350049A).
The driver for the USB cable can be downloaded from:
http://download2.pcamerica.com/drivers/Ingenico_pinpad_USB_Driver.zip
1. After connecting the USB cable to the
computer and plugging the power source in,
you will receive notification that the device
has been recognized by the computer.
2. When the Found New Hardware Wizard is
displayed select No, not this time.
3. Select Next.
4. Select Install from a list or specific location
(Advanced).
5. Select Next.

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6. Select Search for the best driver in these
locations.
If you are using the CD supplied with the
cable select Search removable media and
select Next.
If you are using the downloaded files, select
Include this location in the search. Select
Browse and then navigate to the folder
where you downloaded the files to.
7. Select Next.
8. After the files are installed select Finish.
9. You should then receive notification that the
USB Serial Port has been connected.

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10. When the Found New Hardware Wizard is
displayed select No, not this time.
11. Select Next.
12. Select Install from a list or specific location
(Advanced).
13. Select Next.
14. Select Search for the best driver in these
locations.
If you are using the CD supplied with the
cable select Search removable media and
select Next.
If you are using the downloaded files, select
Include this location in the search. Select
Browse and then navigate to the folder
where you downloaded the files to.
15. Select Next.
16. After the files are installed select Finish.

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Determining which COM port is being used by the USB Serial cable
Even if the USB Serial cable is used, the computer thinks the 6580 is connected to a COM port.
To find out which COM port the computer has assigned to the 6580, follow these steps.
1. Select Start.
2. Select My Computer.
3. Select View system information.
4. Select the Hardware tab.
5. Select Device Manager.

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6. Expand Ports (COM & LPT).
7. Make a note of the COM port being
used by the USB Serial Port cable.
Setting up CRE/RPE for the Ingenico 6580 Pinpad
IN ORDER FOR THE INGENICO 6580 PINPAD TO BE SETUP CORRECTLY A PAYMENT PROCESSOR
MUST ALSO BE SETUP IN THE SETUP SCREEN. PROCESS DEBIT CARDS THROUGH THIS CREDIT
CARD PROCESSOR MUST ALSO BE CHECKED.
1. Open CRE/RPE.
2. Select the Manager or Options button.
3. Enter the administrator password (default:
admin) where applicable.
4. Select Setup then, Setup Screen.

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5. While at the setup screen we will need to
go to the Hardware tab.
6. Under PinPad Port select Other and type in
17.
7. Under PinPad Type select Ingenico6580.
8. Under PinPad Connection select USB.
9. You can have cash back on debit card
purchases. Select the Payment Processing
tab and then enter a Max Debit Cashback
amount.
10. Select Update to save your changes.
Note: At this point we will need to completely exit the software.

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Initialize PinPad for Use with CRE/RPE
1. Plug in the power for the PinPad and wait until the
screen (pictured left) is shown.
2. We will then want to open CRE/RPE and we will
have to wait until the screen says Please slide card
(pictured left).
3. At this point in the installation you should login
and perform test Credit and Debit transactions to
verify that you are able accept credit and debit
cards using the processor you selected.

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Performing a test Credit Card Transaction with CRE/RPE
1. After an item has been added to the invoice, Slide
your card through the Built-in MSR on the Pinpad.
2. On the Pinpad screen (pictured left) select Credit.
3. At this point the cashier will have to select Pay on
the invoice screen. The pinpad will display Please
wait for the cashier (pictured left) until Pay is
selected. The transaction should then be
processed.
4. You will then be asked to provide a signature on
the pinpad.

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Performing a test Debit Card Transaction with CRE/RPE
1. After an item has been added to the invoice, Slide
your card through the Built-in MSR on the Pinpad.
2. On the Pinpad screen (pictured left) select Debit.
3. You will then be prompted for your Pin number.
4. If you are not setup to allow cash back on debit
purchases then you will be asked to confirm the
amount that was charged.

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5. If you are setup to allow cash back on debit
purchases then you will be asked Cash Back?
6. Select one of the cash back amounts listed or
select Other to enter a different amount. Select
No to not get any cash back.
7. You will then be asked to confirm the Cash Back
Amount.
8. You will then be asked to confirm the amount
(including the Cash Back amount).

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9. At this point the cashier will have to select Pay on
the invoice screen. The pinpad will display Please
wait for the cashier (pictured left) until Pay is
selected. The transaction should then be
processed.