Ingenico Link/2500 User manual

Quick Start Guide
Link2500
WiFi & GPRS

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Disclaimer
Despite all the care given to this manual Chess pT International BV accepts no liability for damages
resulting from any defect or error in this publication. The manual is expressly not intended to further
interpretation or explanation of the terms and conditions. Therefore, no rights can be derived from it.
© Copyright 2018, Chess pT International B.V.
Document version 0.1

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Index
Keys and functionality ................................................................................................................................... 5
Installing the optional SIM card .................................................................................................................... 6
Installing the battery ..................................................................................................................................... 7
Installing the Link2500 .................................................................................................................................. 8
First things with the Link2500 ....................................................................................................................... 9
Setup the connection method....................................................................................................................... 9
WiFi Setup ................................................................................................................................................. 9
GPRS Setup................................................................................................................................................ 9
Activating the Link2500............................................................................................................................... 10
Terminal Language ...................................................................................................................................... 12
Switching on and off.................................................................................................................................... 12
Performing Transactions ............................................................................................................................. 13
Reading the card.......................................................................................................................................... 14
Function Menu ............................................................................................................................................ 15
Copy Receipt............................................................................................................................................ 15
Last Transaction....................................................................................................................................... 15
Print X-totals............................................................................................................................................ 15
Print Z-totals............................................................................................................................................ 15
Print Period Totals................................................................................................................................... 15
Function Key................................................................................................................................................ 16
Control Panel........................................................................................................................................... 16
Tech Menu............................................................................................................................................... 16
TMS Session......................................................................................................................................... 16
Software Update ................................................................................................................................. 16
Settings Menu...................................................................................................................................... 16
Information Menu............................................................................................................................... 17
Uploading Log Files.............................................................................................................................. 17
Manager Menu.................................................................................................................................... 17
Service Menu....................................................................................................................................... 18
C-TAP ....................................................................................................................................................... 19
Transaction Menu ............................................................................................................................... 19

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Function Menu .................................................................................................................................... 23
Totals Menu......................................................................................................................................... 23
Acquirer Menu..................................................................................................................................... 23
Service menu....................................................................................................................................... 23
Information Menu............................................................................................................................... 23
Kassa Menu (Cash Register Menu).......................................................................................................... 25
Settings Menu...................................................................................................................................... 25
Test Menu............................................................................................................................................ 25
Information Menu............................................................................................................................... 25
AP

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Keys and functionality
Contactless reader Display is also a contactless reader.
Shortcut Keys F1, F2, F3, F4 F1 Transaction Menu
F2 upper Key
F3 lower Key
F4 Function Menu.
Function Key Opens the menu structure.
Stop Key Cancels current action. Returns to idle screen.
Clear Key Clears the current entered data or cancels an action.
OK Key Confirms current entry or choice. Also switch on key.
Minus Key + Clear Key Hold simultaneously to reboot terminal.
Contactless
virtual LEDS
Function Key
Stop Key
Clear Key
OK Key
Contactless
reader
Shortcut Keys
F1 F2 F3 F4
Plus Key
Minus Key

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Installing the optional SIM card
In case the GPRS will be used, place the SIM card in the ‘SIM 1’ slot shown below.
Other slots are not used and will not work.
SIM1 slot

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Installing the battery
The power adapter must not be used during the installation of the battery
Turn your terminal and unclip the battery trapdoor by pushing on the button as shown on the
picture
Disengage the trapdoor
Take the battery pack included in the box
Place the battery pack in its compartment
Plug the battery pack connector according to the connector locating system
Clip the trapdoor until the terminal is locked

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Installing the Link2500
The Ingenico Link2500 is delivered in a box.
The box contains:
Terminal
USB Type C-cable
Battery pack
Charger head
Manual

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First things with the Link2500
If your payment terminal comes pre-activated, you can skip this activation procedure.
If your payment terminal is not activated yet, please make sure you have the activation code from
your dealer. After powering on the terminal shows the Activation screen below when it’s not activated
yet.
Setup the connection method
First thing to do after powering on the terminal is the configuration of the network.
WiFi Setup
Select ‘WiFi Settings’, press the green ‘OK’ button on the keypad and follow the on-screen instructions.
Select ‘Scan network’ and press ‘OK’ button. If the SSID of the network is not found the first time, try
again
GPRS Setup
Select ‘Set SIM-card PIN-code’ if the used SIM card has a PIN-code and follow the on-screen
instructions. If there is no PIN-code or the PIN-code is just entered, choose the ‘GPRS Settings’ option
from the ‘Activation Menu’ to change the connection parameters for GPRS. Generally Access Point
Name, username and password are needed.
Activation Menu
Activate Terminal
Language Menu
Select Network
WiFi Settings
WiFi Info

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Activating the Link2500
User Interaction
Press the ‘Activate Terminal’ option in the
‘Activation menu’. Enter the Activation code
and confirm with ‘OK’.
Enter the activation code again and confirm
with ‘OK’.
Confirm with ‘OK’ to enter the TMS parameters
required to connect with the Terminal
Management System.
Enter the IP address received from your dealer
with the keypad. Use the dot ‘.’ Key to enter
the mandatory dots in the IP address. Confirm
with ‘OK’.
Enter the port number received from your
dealer with the keypad and confirm with ‘OK’.
Select the correct communication protocol
received from your dealer by pressing on the
correct selection on the touch screen.
A notification is shown indicating that the
parameters are changed.
Link2500 screen
Activation code:
Confirmation code:
Enter TMS parameters?
Enter IP-address:
Enter port number:
Select protocol:
HTTP
HTTPS
TMS URL changed