Harman AMX PR-WP-412 Quick user guide

HARDWARE REFERENCE MANUAL
VERSION: V1.0.0
Precis 4x1+1 4K60 Windowing
Processor
Precis 4K60 HDMI Switcher / Windowing Processor

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IMPORTANT SAFETY INSTRUCTIONS
1. READ these instructions.
2. KEEP these instructions.
3. HEED all warnings.
4. FOLLOW all instructions.
5. DO NOT use this apparatus near water.
6. CLEAN ONLY with dry cloth.
7. DO NOT block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. DO NOT install near any hear sources such as radiators, hear registers, stoves, or other apparatus (including
amplifiers) that produce heat.
9. DO NOT defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two blades with
one wider than the other. A grounding type plug has two blades and a third grounding prong. The wider blade or
the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician
for replacement of the obsolete outlet.
10. PROTECT the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the
point where they exit from the apparatus.
11. ONLY USE attachments/accessories specified by the manufacturer.
12. USE ONLY with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus.
When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13. UNPLUG this apparatus during lightning storms or when unused for long periods of time.
14. REFER all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in
any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
15. DO NOT expose this apparatus to dripping or splashing and ensure that no objects filled with liquids, such as vases,
are placed on the apparatus.
16. To completely disconnect this apparatus from the AC Mains, disconnect the power supply cord plug from the AC
receptacle.
17. Where the mains plug or an appliance coupler is used as the disconnect device, the disconnect device shall remain
readily operable.
18. DO NOT overload wall outlets or extension cords beyond their rated capacity as this can cause electric shock or
fire.
The exclamation point, within an equilateral triangle, is intended to alert the user to the presence of important operating
and maintenance (servicing) instructions in the literature accompanying the product.
The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of
uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk
of electrical shock to persons.
ESD Warning: The icon to the left indicates text regarding potential danger associated with the discharge of static
electricity from an outside source (such as human hands) into an integrated circuit, often resulting in damage to the
circuit.
WARNING: To reduce the risk of fire or electrical shock, do not expose this apparatus to rain or moisture.
WARNING: No naked flame sources - such as candles - should be placed on the product.
WARNING: Equipment shall be connected to a MAINS socket outlet with a protective earthing connection.
WARNING: To reduce the risk of electric shock, grounding of the center pin of this plug must be maintained.
COPYRIGHT NOTICE
AMX© 2018, all rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMX.
Copyright protection claimed extends to AMX hardware and software and includes all forms and matters copyrightable material and
information now allowed by statutory or judicial law or herein after granted, including without limitation, material generated from
the software programs which are displayed on the screen such as icons, screen display looks, etc. Reproduction or disassembly of
embodied computer programs or algorithms is expressly prohibited.
LIABILITY NOTICE
No patent liability is assumed with respect to the use of information contained herein. While every precaution has been taken in the
preparation of this publication, AMX assumes no responsibility for error or omissions. No liability is assumed for damages resulting
from the use of the information contained herein. Further, this publication and features described herein are subject to change

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without notice.
AMX WARRANTY AND RETURN POLICY
The AMX Warranty and Return Policy and related documents can be viewed/downloaded at www.amx.com.
ESD WARNING
To avoid ESD (Electrostatic Discharge) damage to sensitive components, make sure you are properly grounded
before touching any internal materials.
When working with any equipment manufactured with electronic devices, proper ESD grounding procedures
must be followed to make sure people, products, and tools are as free of static charges as possible. Grounding
straps, conductive smocks, and conductive work mats are specifically designed for this purpose. These items
should not be manufactured locally, since they are generally composed of highly resistive conductive materials
to safely drain static discharges, with-out increasing an electrocution risk in the event of an accident.
Anyone performing field maintenance on AMX equipment should use an appropriate ESD field service kit
complete with at least a dissipative work mat with a ground cord and a UL listed adjustable wrist strap with
another ground cord.
WARNING: Do Not Open! Risk of Electrical Shock. Voltages in this
equipment are hazardous to life. No user-serviceable parts inside. Refer all
servicing to qualified service personnel.
Place the equipment near a main power supply outlet and make sure that
you can easily access the power breaker switch.
WARNING: This product is intended to be operated ONLY from the voltages listed on the back panel or the recommended, or
included, power supply of the product. Operation from other voltages other than those indicated may cause irreversible damage to
the product and void the products warranty. The use of AC Plug Adapters is cautioned because it can allow the product to be
plugged into voltages in which the product was not designed to operate. If the product is equipped with a detachable power cord,
use only the type provided with your product or by your local distributor and/or retailer. If you are unsure of the correct operational
voltage, please contact your local distributor and/or retailer.
FCC AND CANADA EMC COMPLIANCE INFORMATION:
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial environment. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Approved under the verification provision of FCC Part 15 as a Class A Digital Device. Caution
Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate this device. CAN
ICES-3 (B)/NMB-3(B)
EU COMPLIANCE INFORMATION:
Eligible to bear the CE mark; Conforms to European Union Low Voltage Directive 2006/95/EC; European Union EMC Directive
2004/108/EC; European Union Restriction of Hazardous Substances Recast (RoHS2) Directive 2011/65/EU; European Union WEEE
(recast) Directive 2012/19/EU; European Union Radio and Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC

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WEEE NOTICE:
This appliance is labeled in accordance with European Directive 2012/19/EU concerning waste of electrical and
electronic equipment (WEEE). This label indicates that this product should not be disposed of with household
waste. It should be deposited at an appropriate facility to enable recovery and recycling.

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Table of Contents
IMPORTANT SAFETY INSTRUCTIONS .....................................................................................................................................2
Overview ................................................................................................................................................................................ 6
Features .............................................................................................................................................................................. 6
Package Contents ............................................................................................................................................................... 6
Specifications ......................................................................................................................................................................... 7
Front Panel Description .......................................................................................................................................................10
Rear Panel Description.........................................................................................................................................................11
Installation and Wiring ........................................................................................................................................................ 12
Brackets Installation ........................................................................................................................................................ 12
Wiring ............................................................................................................................................................................... 12
Front Panel Control .............................................................................................................................................................. 14
RS232 Operation .................................................................................................................................................................. 16
WebGUI Control ................................................................................................................................................................... 17
Identify the IP address of the PR-WP-412.......................................................................................................................17
Access the Web Interface ................................................................................................................................................17
Web Interface Introduction .............................................................................................................................................18
Firmware Upgrade ............................................................................................................................................................... 27
Before Starting ................................................................................................................................................................. 27
Firmware Upgrade through WebGUI ..............................................................................................................................27
Firmware Upgrade through USB...................................................................................................................................... 27
Troubleshooting ................................................................................................................................................................... 28
Appendix: API Command List Instructions ..........................................................................................................................29
System Commands........................................................................................................................................................... 29
Network Commands ........................................................................................................................................................ 33
Security Commands......................................................................................................................................................... 36
Configuration Commands-Input ......................................................................................................................................38
Configuration Commands-Output ...................................................................................................................................46
Switching Commands....................................................................................................................................................... 53
Windowing Commands.................................................................................................................................................... 57

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Overview
PR-WP-412
The AMX PR-WP-412 is a high performance HDMI switch with integrated scaling and multi-windowing technology which can
connect up to four 4K UHD+ HDMI sources to up to two 4K UHD+ HDMI displays and freely switch between them. A solution
for monitoring or displaying multiple sources simultaneously for use in control rooms, conference rooms or classrooms.
With multi-windows display, the AMX PR-WP-412 is able to build up serval layout set up for different scenarios such as PiP
(Picture in Picture) and PoP (Picture outside of Picture) as well as fully customizable quad-window modes.
Features
4K60 4:4:4 Support – Experience pixel-for-pixel video reproduction of 4K60 source video with full 4:4:4 color space
HDCP 2.2 Support – Support the latest source devices
Seamless Switch – No pausing time between full-screen video switching.
Audio De-embed capabilities – Flexible design for use in more applications
High Dynamic Range (HDR) Support – Support HDR10 in matrix mode
Network Security – Support IPv4 & IPv6 networks. Support HTTPS, SSH
Various Audio Format – PCM 2-Channel, PCM Multi-Channel, Dolby Digital, Dolby Digital Plus, Dolby Atmos, Dolby
True HD, DTS, DTS HD MA
Package Contents
1x PR-WP-412
1 x 12V/3A DC Power Adapter
1 x US Pins
1 x EU Pins
1 x UK Pins
1 x AU Pins
3 x 3-Pin Terminal Blocks
4 x Shockproof Feet

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Specifications
Technical
Input
4 x HDMI IN
Input Resolution Supported VESA
640 x 480p @ 60, 72, 75 Hz
720 x 400p @ 70, 85 Hz
800 x 600p @ 56, 60, 72, 75, 85 Hz
848 x 480p @ 60 Hz
1024 x 768p @ 60, 70, 75, 85 Hz
1152 x 864p @ 75 Hz
1280 x 768p @ 60 Hz, 75 Hz
1280 x 800p @ 60 Hz (Reduce Blanking)
1280 x 960p @ 60 Hz
1280 x 1024p @ 60, 85 Hz
1360 x 768p @ 60, 75, 85 Hz
1366 x 768p @ 60 Hz (Reduce Blanking)
1400 x 1050p @ 60 Hz (Reduce Blanking), 75 Hz
1440 x 900p @ 60 Hz (Reduce Blanking), 75, 85 Hz
1600 x 900p @ 60 Hz (Reduce Blanking)
1600 x 1200p @ 60 Hz
1680 x 1050p @ 60 Hz (Reduce Blanking)
1920 x 1200p @ 60 Hz (Reduce Blanking)
2048 x 1080p @ 50, 60 Hz
2560 x 1440p @ 60 Hz (Reduce Blanking)
CEA Information Code (VIC) Formats
720 x 480i @ 59.94, 60 Hz
720 x 576i @ 50 Hz
720 x 480p @ 59.94, 60 Hz
720 x 576p @ 50 Hz
1280 x 720p @ 50, 59.94, 60 Hz
1920 x 1080i @ 50, 59.94, 60 Hz
1920 x 1080p @ 24, 25, 29.97, 30, 50, 59.94, 60 Hz
3840 x 2160p @ 24, 25, 29.97, 30, 50, 59.94, 60 Hz
4096 x 2160p @ 24, 25, 29.97, 30, 50, 59.94, 60 Hz
Input Audio Supported PCM 2-Channel, PCM Multi-Channel, Dolby Digital, Dolby Digital Plus, Dolby
Atmos, Dolby True HD, DTS, DTS HD MA
Output
2 x HDMI Out

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Specifications
Technical
Output Scaling
Yes, Auto or Manual
Output Scaling Resolutions 640 x 480p @ 60 Hz
720 x 480p @ 60 Hz
720 x 576p@ 50 Hz
800 x 600p @ 60 Hz
1280 x 720p @ 50/60 Hz
1024 x 768p @ 60 Hz
1280 x 768p, @ 60 Hz
1280 x 800p @ 60 Hz
1280 x 960p @ 60 Hz
1280 x 1024p @ 60 Hz
1360 x 768p @ 60 Hz
1366 x 768p @ 60 Hz
1400 x 1050p @ 60 Hz
1440 x 900p @ 60 Hz
1600 x 900p @ 60 Hz (Reduce Blanking)
1600 x 1200p @ 60 Hz
1680 x 1050p @ 60 Hz
1920 x 1080p @ 24, 25, 30, 50, 60 Hz
1920 x 1200p @ 60 Hz (Reduce Blanking)
3840 x 2160p @ 24, 25, 30, 50, 60 Hz
4096 x 2160p @ 24, 25, 30, 50, 60 Hz
Analog Audio Output Level(Max)
+1.6 dB, unbalanced; ≥2 kohm load
Analog Audio Output Frequency
Response
< -0.5 dB to +0.2 dB, 30 Hz to 20 kHz or
< -0.8 dB to +0.2 dB, 20 Hz to 20 kHz
Analog Audio Output THD+N
<0.06%, 1 kHz, -10 dB to +2 dB
Analog Audio Output SNR
>103 dB, 20 Hz to 20 kHz Vin = +2 dB
Maximum Data Rate
18Gbps
Control Method
Front panel, IR, RS232 and Web GUI

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Specifications
General
Operating Temperature
32˚F (0˚C) to 104˚F (40˚C)
Storage Temperature
-4°F (-20°C) to 140°F (60°C)
Humidity
5% to 90% (RH (non-condensing)
Power Supply
Voltage, DC: 12V/7.5A
Power Consumption (Max)
36W
Protection Human-body Model:
±
10kV(Air-gap discharge)/±5kV(Contact discharge)
Device Dimension (W x H x D)
213mm ×44mm × 205mm/ 18.97” x 1.73” x 8.07”
Product Weight
Approx. 3.1 lbs (1.4 kg)
Certification FCC Part 15 Class B
EN 55032
EN 55035
CB IEC/EN 60950
CB IEC/EN 62368-1
UL 62368-1
RoHS/REACH
EMC (Australia)
EMC (Canada)
EMC (UKCA)
Prop65
Transmission Distance
Note: Straight-through Ethernet cable of T568B is recommended.
General
Range
Supported Video
HDMI Output
15m/49ft
1080P@60Hz
10m/33ft
4K@60Hz 4:2:0
5m/16ft
4K@60Hz 4:4:4

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Front Panel Description
No.
Name
Description
1
POWER LED
Indicates the processor On/Off.
2
OSD Button
Press to enter the OSD menu, or to back out from menu items.
3 VIDEO MODE/ENTER
Button
Press to select Video Mode between Matrix/P-in-P/3-Stack/Quad mode
When entering OSD Menu, press as confirmed.
4 OUTPUT SELECT /+ -
Button with LED
Press to select output port. The accordingly LED will turn on when it’s been select.
When entering OSD Menu, press as up/down navigator.
5 WINDOW/INPUT SELECT
Button with LED
When on Windowing Processor mode, press to select windowing layout W1~W4.
When on Matrix mode, press to select input IN1~IN4
The accordingly LED will turn on when it’s been select.
6 Audio Button with LED Press to enter audio select. When LED on, press to switch audio mode from
IN1~IN4 and OUT1~OUT2.

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Rear Panel Description
No.
Name
Description
1 VIDEO INPUTS (HDMI 1-4) Connect to HDMI sources.
2 USB Only for firmware update
3 LAN 10/100 Connect to network, used for Web GUI, Telnet control.
4 RS232 3-pin terminal block, connect to control system for RS232 control.
5 RESET Reset pin hole, press to reset unit.
6 DC 12V DC 12V power supply input.
7 VIDEO OUTPUTS (HDMI 1-2) Connect to HDMI display devices.
8 AUDIO OUTPUTS Audio de-embedded outputs:
3 Pins Phoenix port: L/R analog audio output.

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Installation and Wiring
Brackets Installation
Warning: Before installation, ensure the device is disconnected from the power source.
The PR-WP-412 can be mounted using V Style Surface Mounting Brackets, V Style Single Module Pole Mounting Kit, or
the NMX-VRK V-Style Rack Shelf. For details, see www.amx.com.
Wiring
Warning:
Before wiring, disconnect the power from all devices. Connecting or disconnecting cables while powered, may cause
damage to circuitry or possible injury. Connect and disconnect the cables with care.
1. Using high quality HDMI cable, firmly connect 4K or HD source devices (such as: Blu-Ray, computer, games console,
satellite/ cable, music streaming device, CCTV etc.) to the HDMI input ports 1-4 of the processor.
2. Securely connect HDMI OUT 1-4 of the processor to HDMI IN of 4K or HD display devices, make sure all sources and
displays are compatible and correctly configured.
3. Securely connect AUDIO OUT 1-2 of the processor to audio devices such as amplifier.
4. Insert the processor DC power cord. The front panel LEDs will lit on to indicate that the processor is ready for
operation.
5. Warning: Always power off the processor before unplugging any HDMI cables following Last On, First Off protocol.
6. Switch between sources and displays using the processor front panel buttons, through serial RS232 or LAN.

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Front Panel Control
The PR-WP-412 4x2 Matrix with Windowing Processor is designed with ease of connection and control in mind. Basic
switching of input sources to output displays can be achieved by pressing the front panel buttons with the front panel
LEDs indicating the current input and output status of the matrix.
After powered up, the front panel LEDs will show the matrix model name indicating the matrix is ready for operation.
Step1. Press the OSD Menu Button.
Step2. Press the button to select video mode, or pass it as confirm when entering OSD menu.
Step 3. Press to select output or press the + button for page up, - button for page down to select the menu item
when entering OSD menu.

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Step 4. Press to select input or press to select the current window layout display when on Multiview mode.
Step 5. Press to select audio mode.

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RS232 Operation
RS232 Control
RS232 Phoenix Connector Pinout
The following figure shows the RS232 Phoenix Connector pinout. Connect with the Phoenix Connectors provided.
RS232 port is used to control the processor through RS232 serial communication.
Advanced users may also choose to control the unit through RS232 serial communication. API commands for RS232
control are available in Appendix: API Command List Instructions.
Parameters
Value
Baud Rate
9600
Data Bits
8 bits
Parity
None
Stop Bits
1 bit
Flow Control
None

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WebGUI Control
Identify the IP address of the PR-WP-412
Press the OSD button to enter the main menu, and then press the ENTER button once to enter the “NETWORK STATUS”
page. Finally, the current IP address will be presented on the displays connected to the HDMI OUT port.
Access the Web Interface
To access the WebGUI:
1. Connect your PC and the LAN port of the PR-WP-412 to the same local area network.
2. Type the IP address of the unit into the address bar of the browser. The following page will pop up. Enter the
default password “admin” and click “Login”. After logging in, the main screen appears.
Note: Select Launch Web UI Control Page via Default Browser or type the IP address into a web browser. Chrome,
Safari, Firefox, Opera and IE10+ browsers are supported. Make sure the web browser is the latest version.

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Web Interface Introduction
Network
In the Network Column, users can set up the IPv4 and IPv6 environments with the following IP mode settings:
DHCP: When enabled, the IP address of the PR-WP-412 will be assigned automatically by the connected DHCP
server.
Static: When the PR-WP-412 fails to obtain or detect an IP address from the network to which it is connected,
select “Static” to set up the IP address manually.
Accept: Click Apply to initiate the network setting.

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Security
In the Security Column, modification can be made for the Login Password.
Web User Management: The Login Password default is admin.
1. Click the “Change Password” button and the following window pops up for new password verification.
2. Click the “Save” button to save the changes.
Note: Passwords must be 4 to 16 characters in length (alphanumeric only).
SSH/Telnet Account:SSH/Telnet Account is used to configure the user name and password of the account. For SSH
Account, the default user name is admin, the default password is password. For Telnet Account, the default user
name and password are null.
Note: Reboot the device for the SSH changes to take effect.
Certification Management: In the Certification Management column,
Private Key: Click on the “Browse” button and locate the Private Key file on your local PC then click “Open”
to install the key in the unit.
Certificate: Click on the “Browse” button and locate the Certificate file on your local PC then click “Open” to
install the certificate in the unit.

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Password: Set the password used to encrypt the content stream. After entering the password press the
"Accept" button to store the settings
Switcher
In the Switcher Column, 3 submenus are used to perform the settings of routing.
Configuration:
Output:
-Mirrored: This column provides control and settings of mirrored window in the Windowing mode.
1. General: Set Scaling as “Auto” or “Manual”, and the resolutions of output sources from the drop-down menu.
2. On-Screen Display: Enable and disenable OSD information and further define its color and position.
3. Display Settings: Click to Mute or Freeze the output video sources. Set Blank Color/Logo from the drop-down menu.
Note: The format RGB is 8bits (256 colors) bitmap and the size is up to 960x540.
-HDCP Settings: HDCP support of HDMI Input 1-4 ports can be set.
-CEC Settings: Click Manual Power On/Off to execute a display manual control on/off.Click Auto Power
On/Off to define a display control automatically.