Hasler Hj980 User manual

Operating Guide

HASLER

America’s better choice

Mailing Systems

And Solutions

HJ980 Addressing System

An ISO 9001 Quality System

Certified company

TABLE OF CONTENTS

Table of Contents

Section Page#

SECTION 1 – GETTING ACQUAINTED ________________________________________________ 5

SAFETY PRECAUTIONS ________________________________________________________________ 5

PACKAGING/SHIPPING ________________________________________________________________5

CONTENTS _________________________________________________________________________5

SYSTEM REQUIREMENTS ______________________________________________________________5

OPERATOR VIEW ____________________________________________________________________6

REAR VIEW ________________________________________________________________________7

PRINT CARRIAGE VIEW _______________________________________________________________8

CONTROL PANEL ____________________________________________________________________9

SECTION 2 – PRINTER INSTALLATION AND SETUP __________________________________ 11

CHOOSE A LOCATION ________________________________________________________________ 11

CONNECTING POWER TO THE PRINTER ___________________________________________________ 11

CONNECTING TO THE COMPUTER _______________________________________________________ 11

CONNECTING THE OPTIONAL FEEDER TO THE PRINTER ______________________________________ 12

INSTALLING THE INK CARTRIDGES______________________________________________________ 13

Ink Level Monitor Reset____________________________________________________________ 13

SETTING UP THE TRANSPORT SYSTEM ___________________________________________________ 14

Media Side Guide and Transport Belt Adjustment __________________________________ _____14

Media Thickness Adjustment________________________________________________________ 16

PRINT UNIT POSITIONING (VERTICAL ADDRESS POSITIONING) ________________________________ 17

Print Area ______________________________________________________________________ 18

PAPER FEED (MEDIA TRANSPORT)TEST _________________________________________________ 18

TEST PRINT _______________________________________________________________________ 18

SECTION 3 – OPERATING THE PRINTER _____________________________________________19

PRINTER CONTROL PANEL &MENU FEATURES __________________________________ _________19

PRINT RECOVERY AFTER A JAM________________________________________________________ 21

INSTALLING THE PRINTER DRIVER __________________________________________________22

USB Port Selection and Verification Process______________________________ ________26

Print Driver Properties _____________________________________________________ _______28

Print Head Alignment______________________________________________________________28

SOFTWARE SETUP EXAMPLES _____________________________________________________30

Printing from Satori Bulk Mailer® 5.0 _______________________________________________30

Printing from Microsoft Word _______________________________________________________32

SECTION 4 – MAINTENANCE _______________________________________________________34

INKJET CARTRIDGE MAINTENANCE _____________________________________________________34

Replacing the Inkjet Cartridge:______________________________________________________34

Inkjet Cartridge Storage ___________________________________________________________35

Cartridge Disposal _______________________________________________________________35

Cleaning the Inkjet Cartridge (Printhead) _____________________________________________35

Purging the Nozzles_______________________________________________________________36

JAMS IN THE PRINTER ________________________________________________________________36

Removing Jammed Media __________________________________________________________36

CLEANING THE PRINTER______________________________________________________________36

Upper Pressure Rollers & Exit Rollers ________________________________________________37

Media Transport Belts_____________________________________________________________37

Limitations of this document: The information presented herein is subject to change. 10/14/2009 Neopost USA Inc. assumes no liability

11/24/2009

Cleaning the Media Sensor ________________________________________________________ 38

SECTION 5 – TROUBLESHOOTING GUIDE___________________________________________40

HP INKJET PRINT CARTRIDGES ________________________________________________________40

THE PRINTER ______________________________________________________________________40

PRINTER DISPLAY MESSAGES _________________________________________________________42

APPENDIX A – HJ980 SPECIFICATIONS______________________________________________45

APPENDIX B – SUPPLIES, SERVICE AND SUPPORT __________________________________46

Limitations of this document: The information presented herein is subject to change. 10/14/2009 Neopost USA Inc. assumes no liability

11/24/2009

Section 1 – Getting Acquainted

Safety Precautions

THIS EQUIPMENT PRESENTS NO PROBLEM WHEN USED PROPERLY. HOWEVER, CERTAIN

SAFETY RULES SHOULD BE OBSERVED WHEN OPERATING THE PRINTER.

BEFORE USING THE PRINTER, YOU SHOULD READ THIS MANUAL CAREFULLY AND

FOLLOW THE RECOMMENDED PROCEDURES, SAFETY WARNINGS, AND INSTRUCTIONS:

9Keep hands, hair, and clothing clear of rollers and other moving parts.

9Avoid touching moving parts or materials while the machine is in use. Before clearing a jam, be sure machine

mechanisms come to a stop.

9Always turn off the machine before making adjustments, cleaning the machine, or performing any maintenance

covered in this manual.

9Use the power cord supplied with the machine. Plug it into a properly grounded wall outlet located near the

machine and easily accessible. Failure to properly ground the machine can result in sever personal injury and/or

fire.

9The power cord and wall plug is the primary means of disconnecting the machine for the power supply.

9DO NOT use an adapter plug on the line cord or wall outlet.

9DO NOT remove the ground pin from the line cord.

9DO NOT route the power cord over sharp edges or trapped between furniture.

9Avoid using wall outlets that are controlled by wall switches, or shared with other equipment.

9Make sure there is no strain on the power cord caused by jamming between the equipment, walls or furniture.

9DO NOT remove covers. Covers enclose hazardous parts that should only be accessed by a qualified service

representative. Report any damage of covers to your service representative.

9This machine requires periodic maintenance. Contact your authorized service representative for required

service schedules.

9To prevent overheating, do not cover the vent openings.

9Use this equipment only for its intended purpose.

9Follow any specific occupational safety and health standards for your workplace or area.

Limitations of this document: The information presented herein is subject to change. 10/14/2009 Neopost USA Inc. assumes no liability

11/24/2009

SECTION 1

GETTING ACQUAINTED

Packaging/Shipping

The printer is shipped in appropriate packaging so that, under normal shipping conditions, it reaches its

destination without damage.

NOTICE: Report damage to the carrier. The carrier is liable for any damage during transport. Transport and storage

should take place under normal conditions, i.e. at temperatures between +5°C and +70°C and relative air humidity

of up to 80%. Exposure to conditions that are not permissible may lead to damage which is not externally visible.

Figure 1

Remove the Styrofoam Shipping Blocks from the

printer and save them, along with all the other

packaging materials for the printer.

NOTICE! Please save the packaging materials

for future use! It will be required if you ever need

to ship the printer.

Contents

The following items are included with your printer:

1 Power Cord

1 Feeder Interface Cable for connecting the HJFDR12 feeder to the printer.

1 Product CD containing Operator Guide and driver files.

Note: The printer drivers on this CD have been tested and approved.

Note: Parallel and USB interface cables and Ink cartridges are not included with the printer.

Interface USB cables (recommend 6 ft or less) can be purchased from computer and office supply stores.

Ink cartridges can be purchased through your local dealer.

System Requirements

•Pentium III-class PC (500 MHz or higher recommended)

•Windows 98, Windows NT 4.0 (Service Pack 6 or higher), Windows 2000,Windows XP or

Vista (32 or 64 bit). You must have administrative privileges on the system for driver installation.

•Microsoft Internet Explorer 5.0 or higher.

•System memory depending on your operating system.

•At least 120 Mb free hard-disk space.

•CD-ROM drive (Satori Bulk Mailer 5 software requires a DVD drive for installation)

•Centronics Parallel and or USB port

SECTION 1

GETTING ACQUAINTED

Operator View

Figure 2

1. MEDIA THICKNESS ADJUSTMENT DIAL– The dial on the left side of the control panel

is used to adjust the height of the print heads to compensate for different media thickness.

2. VACUUM TRANSPOT BELT – Transports the media to the printheads. This belt position is

stationary.

3. OUTER TRANSPORT BELTS – Supports and outside edges of the media for proper

transport. These belts are repositionable. See Section 2 “Setting Up the Transport System”.

4. CARTRIDGE DOCKING STATION – The ink cartridges can be stored here when not in

use.

5 PRINT-CARRIAGE COVER – Encloses the printhead carriage and media transport

rollers/belts.

6. MEDIA SIDE GUIDES – Used to center the media in the printer and provide straight feeding

of media.

7. LCD DISPLAY – Displays information about the status of the printer.

8. PRINTER CONTROL PANEL – The keys on the printer control panel are used to operate

the printer.

SECTION 1

GETTING ACQUAINTED

Rear View

1211

Figure 3

9. USB PORT – Connects the printer to the USB port of your computer.

10. PARALLEL PORT – Connects the printer to the Centronics Parallel port of your computer.

11. FEEDER INTERFACE CONNECTOR – Allows connection to an optional feeder, so the

printer can stop/start the feeder appropriately.

12. VACUUM SWITCH – This switch controls the power to the vacuum fans.

13. MEDIA SIDE GUIDE SECURING KNOBS – Used to secure the positions of the Media

Side Guides.

14 OUTER HOLD-DOWN STRAPS & SECURING KNOBS – Holds down the sides of the

media to help guide it under the printheads.

15. MEDIA HOLD-DOWN STRAP & SECURING KNOB – Holds down media to help guide

it under the printheads.

16. MOTOR CIRCUIT BREAKER – The circuit breaker protects the printer’s motor from

overload.

17. MAIN POWER SWITCH & POWER RECEPTACLE – This assembly contains the Main

Power Switch, Power Receptacle and Line Fuses.

Print Carriage View

18. MEDIA TRANSPORT BELTS – Drives the material through the system.

19. PRINT UNIT SECURING KNOBS – Used to secure the print unit positions.

20. PRINT UNIT / MEDIA TRANSPORT GUIDE

This device can be positioned to improve material transport.

21. PRINT UNITS –Hold the inkjet cartridges. Used to adjust the vertical print position.

The HJ980 contains 3 Print Units; one capable of holding a single cartridge, one is

capable of holding 2 ink cartridges and one capable of holding 3 ink cartridges (6 ink cartridges, for a

total of 3” print height)

22. MEDIA SENSOR – Keep this area clean (see Section 4 “Maintenance”).

23. INK CARTRIDGE LATCH LEVERS – Secures the inkjet cartridge into the Pen Stall.

24. PEN STALL – The area where the inkjet cartridge is inserted.

25. EXIT ROLLERS – These adjustable rollers help to smoothly eject the media from the unit.

Figure 2

2220

SECTION 1

GETTING ACQUAINTED

SECTION 1

GETTING ACQUAINTED

Control Panel

Figure 5

1. MEDIA THICKNESS ADJUSTMENT DIAL– The dial on the left side of the control panel is

used to adjust the height of the print heads to compensate for different media thickness.

ON LINE key – This key is used to put the printer on/off line.

LED “slow flash” = Printer is powered on, but off-line.

LED “on” = Printer is on-line

Note: The printer must be off-line to access the menu modes or TEST print.

3. ERROR Indicator – This indicator lights when there is a problem with the printing process.

4. - key – In the menu mode this key will scroll to the previous selection.

5. + key –In the menu mode this key will scroll to the next selection.

ENTER key – This key is used to start/stop media feed.

When the printer is placed in any of the menu modes, the ENTER key is used to select the

options available.

When the printer is off-line this key is used to start the Paper Feed function.

7. MENU key – This key causes the printer to enter the menu mode where several operator

functions can be accessed.

8. LCD DISPLAY – Indicates the status of the printer including piece count, menus, and error

messages.

9. RESET key – Holding down this key, until all LED’s light momentarily, will reset the printer

to its normal ready state.

10. TEST key – Pressing this key will put the printer into the test pint mode (LED on); allowing the

printer’s internal “test image” to be printed.

NOTE: A complete description of the functions and operation of the printer keys

can be found in Section 3 – Operating the Printer.

SECTION 1

GETTING ACQUAINTED

Notes

Table of contents

Hasler HJ980 User manual

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