Fp Optimail User manual

optimail

Postage meter

Installation Guide

optimail Installation Guide

Commissioning overview

The following overview lists the operating steps for using your optimail for the first

time. You have to perform these steps in the given order before you can use the

optimail. If certain steps are inapplicable for installation and commissioning of your

optimail (e.g. because you have not ordered a sealer) simply proceed with the next

one. All steps are described in detail on the following pages.

Step 1: Unpacking

Step 2: Checking the contents of the package

Step 3: Installing the optimail

Step 5: Mounting the scale platform

(optional)

Step 8: Connecting the optimail

Step 9: Turning on

Step 11: Loading postage / TELESET

Step 4: Installing the ribbon cassette

Step 7: Installing the sealer

(optional)

Step 10: Authorization

Step 6: Installing the catch tray

(optional)

Contents 3

Contents

Commissioning overview __________________________________________ 2

Safety tips ______________________________________________________ 4

Installing and commissioning optimail _______________________________ 5

Step 1: Unpacking __________________________________________5

Step 2: Checking the contents of the package ____________________6

Step 3: Installing the optimail __________________________________7

Step 4: Installing the ribbon cassette ____________________________7

Step 5: Mounting the scale platform

(optional)

______________________9

Step 6: Installing the catch tray

(optional)

________________________10

Step 7: Installing the sealer

(optional)

___________________________11

Step 8: Connecting the optimail _______________________________13

Step 9: Turning on _________________________________________15

Step 10: Authorization _______________________________________16

Step 11: Loading postage / TELESET ___________________________22

Zero-rated postal imprint _________________________________________ 25

Tips for dealing with issues occurring during commissioning __________ 26

Service ________________________________________________________ 31

The optimail is designed so that you can install and start it yourself with the help

of this Installation Guide.

We will gladly provide support for installing your optimail. Simply contact our

service or your local sales agent.

optimail Installation Guide

Safety tips

Please observe the following tips when installing and commissioning for your own

safety:

• Install and commission the optimail according to the instructions in this guide.

• Check that the machine is complete and undamaged. Do not start operating the

optimail if parts are damaged or missing. Please contact the Francotyp-Postalia

Service.

• Use only the power and modem cables provided or approved by Francotyp-

Postalia. Make sure that cables are not damaged.

• When you move the optimail from a cold environment (i.e. below 50°F / 10°C):

Wait at least 24 hours before connecting the optimail. The optimail requires this

period to adapt to the ambient conditions.

• Only operate the optimail on a grounded single-phase power socket that conforms

to the power requirements indicated on the serial number plate.

• Make sure the socket for connecting the optimail is close by and easily accessible

at all times.

• Do not remove any parts of the housing.

• Never cover the ventilation slots in the housing.

• We recommend to use only approved FP equipment and FP original parts.

The manufacturer FP has established reliability, safety and applicability.

The manufacturer cannotassessthereliability, safetyandapplicabilityforproducts

not approved by FP, and therefore not vouch for such products.

• If you are using an external Francotyp-Postalia communication device

(GSM Modem or Universal Link Box) for optimail: carefully read the product

information that came with the GSM Modem / the Universal Link Box.

This Installation Guide exclusively describes the installation and commissioning

of the optimail postage meter. Please read the Operator Manual for further

information about optimail.

Installing and commissioning optimail 5

Installing and commissioning optimail

Step 1: Unpacking

Postage meter

• Open the top of the box.

• Remove the accessories box from the

packing.

• Remove the upper packing shell.

• Remove the catch tray

(optional)

from the

packing.

• Carefully lift the optimail out of the packing.

• Take optimail out of the plastic bag.

• Remove the protectivefoil fromthe display.

• Unpack the accessories.

Sealer (optional)

• Open the cardboard box.

• Take the sealer out of the cardboard box

and the plastic bag.

Keep the packing. Use it again when you

need to transport the optimail or send it in to

Service.

optimail Installation Guide

Step 2: Checking the contents of the package

Warning! Do not start operating the optimail

if parts are damaged or missing. Please

contact the Francotyp-Postalia Service.

• Checkthatthecontentsof thepackageare

complete and free from any damage.

Scope of delivery (standard variant): Optional, as ordered:

1 optimail postage meter 7 Catch tray with stop

2 Power cable 8 USER card

3 Modem cable 9 Data card(s) as ordered

4 Ribbon cassette 10 Sealer

5 MASTER card 11 Scale (mounted to postage

meter) and scale platform

6 Operator Manual

Installation Guide

Quick Reference Guide GSM Modem

(not shown)

Universal Link Box

(not shown)

457

10 11

Installing and commissioning optimail 7

Step 3: Installing the optimail

Caution!Whenyoumovetheoptimailfroma

cold environment (i.e. below 50°F / 10°C):

Wait at least 24 hours before connecting the

optimail. The optimail requires this period to

adapt to the ambient conditions.

• Choose an installation site with the

following ambient conditions:

– Room temperature: 50°F (10°C) to

104°F (40°C).

– No direct sunlight.

– Power socket and telephone jack for

connecting the modem in the immediate

vicinity.

• Place the optimail on a firm, level, low

vibration and horizontal base.

Step 4: Installing the ribbon cassette

Caution! Make sure not to crease or tear the

ribbonwheninsertingit.Otherwisetheribbon

might break.

Also make sure the edges of the ribbon do

not fold over. Folded ribbons are thicker and

prematurely fill the take-up ribbon spool.

• Open the flap of the ribbon cassette

compartment by lightly pressing the

release catch.

The flap swings up automatically to the stop.

optimail Installation Guide

• Take the supplied ribbon cassette from the

packing.

A cardboard strip may be present in the rib-

bon cassette as transport fixture (see the

illustration).

• If present: Remove the cardboard strip.

• Tension the ribbon. Turn the white ribbon

spool in the direction of the arrow.

• Place the ribbon cassette on the letter

receiving tray with the ribbon facing

downwards.

• Hold the ribbon cassette as shown in the

illustration and carefully insert it in the

cassette slot. The cassette must easily

slide into the cassette slot.

• Insert the cassette until the latch snaps in.

Transport fixture

(cardboard strip)

Ribbon spool

Cassette

latch

Installing and commissioning optimail 9

• Close the cover. You can feel the lock snap

in.

Step 5: Mounting the scale platform

(optional, otherwise continue with Step 6)

If you ordered an optimail with integrated

scale, the scale comes mounted to the

postage meter on delivery. You need only

attach the scale platform.

• Hold the scale platform so that the long slot

in the scale platform foot points to the right

(towards the display).

• Place the scale platform onto the scale

receptacle fromabove. The long slot of the

scaleplatformmustslideinthecounterpart

on the scale receptacle.

• Press down slightly on the scale platform

with your flat hand.

Slot, long

optimail Installation Guide

Step 6: Installing the catch tray

(optional, as ordered, otherwise continue with Step 7)

• Attach the stop to the catch tray:

Slide the stop into the guides on the catch

tray bottom.

• Place the catch tray to the right of the

postage meter.

• Slightly lift the postage meter on the right.

The right side of the housing features two

slots where the catch tray is fastened.

• Push the catch tray underneath the

postage meter so that the catches on the

catch tray engage in the slots.

• Put the postage meter carefully down.

Catches

Installing and commissioning optimail 11

Step 7: Installing the sealer

(optional, as ordered, otherwise continue with Step 8)

Filling the sealer

• Swing up the rocker with the moistening

felt.

Thefillerholefortoppingupthesealerisnow

accessible.

• Fill the sealer with tap water or sealing

liquid. The special sealing liquid is

available from Francotyp-Postalia.

•Check the liquid level.

Theliquidlevelinthesealershouldroughly

reach to the ‘Max’ mark.

• Swing down the rocker.

• If necessary: dry the sealer outside.

Rocker with

moistening felt

Filler hole

Liquid level gauge

optimail Installation Guide

Connecting the sealer to the postage

meter

• Place the sealer to the left of the postage

meter.

• Slightly lift the postage meter on the left.

The left side of the housing features two

slots where the sealer is fastened.

• Push the sealer underneath the postage

metersuch that both catcheson the sealer

engage in the slots.

• Put the postage meter carefully down.

Catches

Installing and commissioning optimail 13

Step 8: Connecting the optimail

Warning! Use only the power and modem

cablesprovidedwiththeoptimailorapproved

by Francotyp-Postalia.

Make sure that cables are not damaged.

Connect the optimail only to a grounded

single-phase power socket. Make sure your

office power supply conforms to the power

requirements shown on the optimail’s serial

number plate.

Make sure the socket for connecting the

optimail is close by and easily accessible at

all times.

If you are using the internal modem:

• Plug the modem cable into the modem

socket on the postage meter. The modem

socket is at the rear of the postage meter.

The spring on the plug must face

downwards.

• Connectthemodemcabletothetelephone

socket (analog). This is where you would

connect a fax machine.

If you are using the GSM Modem

(optional)

• Set up the GSM Modem according to the

enclosed manual.

• Plug the connection cable to the serial

interface of optimail and to the GSM

Modem.

• Plug the AC adapter of the GSM Modem

into a grounded single-phase power

socket.

Make sure your office power supply con-

forms to powerrequirements shown on the

AC adapter’s serial number plate.

Modem cable

Connection cable

Power connection

Antenna terminal

optimail Installation Guide

If you are using the Universal Link Box:

(optional)

• Set up the Universal Link Box (ULB)

according to the enclosed manual.

• Use the adapter (D-Sub, 9-pin male / 25-

pin male) to plug the connection cable to

the serial interface of optimail.

• Plug the AC adapter of the ULB into a

grounded single-phase power socket.

Make sure your office power supply con-

formsto power requirementsshown on the

AC adapter’s serial number plate.

Power cable

• Connect the power cable to the postage

meter. The power connection is at the rear

of the optimail.

• Plug the power plug into a grounded

single-phase power socket.

Make sure your office power supply con-

formsto power requirementsshown on the

serial number plate of the optimail.

Connection cable

Network cable

Power connection

(AC adapter)

Adapter

Power cable

Installing and commissioning optimail 15

Step 9: Turning on

• Push I(= ON) on the power switch, the

toggleswitchontheleftsideofthepostage

meter.

The display lights up and the authorization

procedure starts.

optimail Installation Guide

Step 10: Authorization

A Security Device protects the optimail against manipulation. This Security Device

monitors the statusof the postage meter. This iswhy you must first sign in (authorize)

at the TELESET data center and load postage (validate). The optimail guides you

through this authorization procedure. Simply follow the instructions on the display.

Notes on the authorization procedure

The optimail caption indicates the current

step of the authorization procedure.

The left window area displays instructions

and current settings (display area).

The right window area (menu area) displays

the control functions for the authorization

procedure (CONTINUE, CANCEL…) and

various options, e.g. for modem

configuration.

Use the multi function keys – the keys to the

right of the display – to select the desired

setting / function.

Also heed the information in the status bar.

Inserting the MASTER card

• Insert the supplied card labeled MASTER

into the card reader on theright side of the

postage meter. The chip on the card must

face the rear.

• Push in the card against a slight resistance

allthewaytothestop.Youwillfeelthecard

snap in.

Caption

Menu area

(here still empty)

Display area

Status bar

Multi function keys

Installing and commissioning optimail 17

• Press the CONTINUE multi function key.

Setting the location (province)

(only optimail with scale)

You must set the postage meter location if

you own an optimail with scale. The optimail

needs this data to exactly display the weight.

The optimail opens a list.

• Use the arrow keys to scroll for the

appropriate province.

• Use the multi function keys to set the

province. In the example: ONTARIO.

The optimailsaves this setting and continues

with the next authorization procedure step –

Connection Configuration.

Connection Configuration

There are three ways of connecting optimail:

– Internal Modem

– GSM Modem

– Universal Link Box (ULB).

• Start Connection Configuration with

CONTINUE.

optimail scans connected devices and offers

a list where you can select from available

connection types. This can take a few sec-

onds.

optimail Installation Guide

Connection Configuration:

Internal Modem

You must edit the configuration to match the

internalmodemtoyourtelephoneconnection

so the optimail can establish a connection to

the TELESET data center.

• Select INTERNAL MODEM.

The optimail prompts you for

– the connection type (phone type)

– the access method

– the exchange digit if applicable.

Thetableonpage 19showsandexplainsthe

possible settings.

The TELESET data center number is stored

at the factory.

• Use the multi function keys to select the

desired setting.

When the correct setting appears in the

display area:

• CONTINUE.

When finished the optimail displays the set

modem configuration.

If the modem parameters shown are correct:

• SAVE.

• Continue with “Authorization” on page 21.

Installing and commissioning optimail 19

Modem parameters – possible settings and their meaning

Phone type DIRECT LINE optimail is connected to a main line.

EXTENSION optimail is connected to an extension.

Access method

(extension only)

EXCHANGE DIGIT Defines how the exchange is dialed

from the extension.

UsuallyyouwouldchooseEXCHANGE

DIGIT.

The hook flash time of the internal

modem has been fixed to 500 ms.

HOOK FLASH

Exchange digit The exchange digit

depends on the

telephone system.

Use the numeric keys to type the

exchange digit. The exchange digit can

comprise several digits. Normally, a ‘0’

is used.

A Windicates waiting

for the dialing tone. Use WAIT to define waiting for the

dialing tone after the exchange digit

was dialed.

Acomma(,)indicatesa

dialing pause. Use PAUSE to insert a dialing delay of

2 seconds.

optimail Installation Guide

Connection Configuration:

GSM Modem

(optional)

To operate the GSM Modem you must type

the PIN of your modem’s SIM card.

• Select GSM MODEM.

• Type the PIN (4 digits minimum, 8 digits

maximum).

• Press SAVE to confirm your input.

• Continue with “Authorization” on page 21.

Connection Configuration:

Universal Link Box

(optional)

You must configure the network connection

before optimail can establish a connection

with the TELESET data center.

• Have the Francotyp-Postalia customer

information with the data for your network

athand.Ifnecessary,contactyournetwork

administrator.

• Select UNIVERSAL LINK BOX.

optimail will now try to establish a connection

with your network. A message will inform you

of the test result.

• Follow the instructions on the display to

configure the network.

You will find extensive information about the

procedure of the network configuration and

the explanation of technical terms and

abbreviations used in network installation

online at www.francotyp.com.

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