Neopost IS-350 User manual

QUICK INSTALLATION GUIDE FOR IS-350 & IS-420/430
Establish your telephone system type (analogue or digital) and
your Prefix requirements if needed (i.e. is a ‘9’ required to pick
up an outside line from the phone line that will be used for the
machine). For details about your telephone system, please
contact your IT department before moving on to Step 2.
1.
Note: This machine will only work on an analogue line
2. Check that the following items are present:
Optional items:
IS-350 IS-420/430 Power Cable Ink Cartridge Meter (PSD)
Telephone Cable Modem
OR
Weigh Platform
NOT IS-350
Autofeed
IS-430 ONLY
Feed Table
OR
3. Install Meter (PSD)
Transit tape is
applied to the
Lower Conveyor
Table (all machines) and
the integrated Weigh
Platform (IS-350). This
must be removed before
the machine is used.
Catch Tray
IS-420/430 Only
22/08/2008 - 4142175Q
WARNING !
Do not connect the power to the
machine until step 7
Remove the meter (PSD) from the cardboard box.
Note the Meter Die Number before installing.
It is printed on the Meter (N3######).
Open the top cover of the machine. Fit the meter as shown in
the diagram below. On the IS-350 a cover has to be opened
first to install the meter. The meter is placed into the cavity
and then pushed forward to connect as shown in the diagram
below.
IS-350
IS-350
IS-420/30
IS-420/30

Install Ink Cartridge
4.
Remove the Ink Cartridge from the box and then remove the
blue tabs that are covering the print heads.
Open the top cover of the machine. The carriage will be in the
correct position to install the cartridge.
Place the cartridge with the print heads facing down into the
carriage as shown below. When the cartridge is in this position
click the cartridge forward into the locked position as shown
below. If the cartridge does not click in correctly start the
process again.
The Meter (PSD) and the Ink Cartridge are now installed
correctly.
Close all covers and move on to the next step.
5. Connection of All Other Units
To connect a feed table to the base.
=
=
To connect an Autofeed to the base (IS-430 only)
Connect the cable from the feeder unit to COM 1 at the rear of
the base unit and tighten the screws.
To connect a WP (Weigh Platform) to the base.
Connect the cable from the WP unit to COM 2 at the
rear of the base unit and tighten the screws.

6.
Plug the Modem
into either USB
port. Then plug
the phone Cable
into the connector
on the modem
7.
Connect Telephone Cable & Modem
Connect Power Cable to the Mains Power Supply
Modem USB
Telephone
Cable
Analogue
Telephone
Socket
8.
9.
10.
Installation wizard
Follow the on-screen prompts using the
and OK keys.
Dial Prefix
Enter a telephone prefix if required to pick up an outside
line. Press ‘C’ before entering the number/s. If no prefix is
required then the field must be left blank.
Registration
In the interest of Meter security whilst in transit your new
machine will have to be activated on installation.
A registration PIN will need to be entered into the machine.
This PIN can only be generated by visiting the Neopost Web
Site.
www.neopost.co.uk
In the ‘myneopost’ column of the Web page, click on
‘IS System Installation Pin’
Then enter the following details:
Installation Account (found on the Welcome Letter)
Installation Postcode
Licence Number (this is the Meter Die No. starting
with ‘N’)
When the details have been entered click on ‘Get PIN’
Take note of the PIN that is generated.
After entering the PIN the machine will activate.
11. Crediting
Press ‘C’ before entering an initial recredit value of £50.This
is to establish a correct credit transaction. Further funds can
be added after the initial credit transaction is successful.
The machine will then make a ‘Declaration Call’ to activate
purchased features, and finish with ‘Server Call Successful’.
12. Headset Alignment
Finally, you need to check and set the headset alignment.
Press the ‘OK’ button and pass a blank envelope through the
machine. Observe the alphabetically arranged vertical lines
and using the up & down arrow keys select the letter that
corresponds with the straightest line.
INSTALLATION COMPLETE
Providing all the previous steps have been followed you can
now connect the power cable to the franking machine and
switch the power on.