Hatco Glo-Ray GRFS-24 Installation instructions

Glo-Ray®
Fry Station Foodwarmer
GRFS & GRFSC Series
nstallation &
Operating Manual
&W #07.05.182.00
This manual contains important safety information
concerning the maintenance, use and operation of this
product. Failure to follow the instructions contained in this
manual may result in serious injury. f you’re unable to
understand the contents of this manual, please bring it to
the attention of your supervisor. Do not operate this
equipment unless you have read and understood the
contents of this manual.
Este manual contiene importante información sobre
seguridad concerniente al mantenimiento, uso y
operación de este producto. Cualquier falla en el
seguimiento de las instrucciones contenidas en este
manual puede resultar en un serio daño. Si usted no
puede entender el contenido de este manual por
favor pregunte a su supervisor. No opere este
equipo al menos que haya leído y comprendido el
contenido de este manual.
CAUTION HOT
GLO-RAY
FOODWARMER
HATCOCORP. MILWAUKEE, WI U.S.A. CAUTION MAXIMUM LAMPSIZE 60W.
ON
OFF
Caution Hot
GLO-RAY
FOODWARMER
HATCOCORP MILWAUKEE,WI U S A CAUTIONMAXIMUM LAMP S IZE 60W
ON
OFF

Form No. GRFSM-0307 i
CONTENTS
NTRODUCT ON
Hatco’s Glo-Ray®Fry Station Foodwarmers are
designed to provide ideal heat patterns with precise
temperature control to ensure food quality and
safety. Pre-focused heat patterns prevent foods
from overcooking in the middle or cooling off around
the edges by concentrating higher temperatures to
the outer edges of holding surfaces where heat loss
is the greatest. Fry Holding Foodwarmers maximize
food holding and minimize the risk of food-borne
illnesses. Hatco Foodwarmers safely maintain peak
serving temperatures longer without continuing to
cook the food.
Glo-Ray Fry Station Foodwarmers are available with
a ceramic heating element creating intense heat
energy allowing for a greater working space
between the warmer and the holding surface.
The Glo-Ray Fry Station Foodwarmers are available
with or without shatter-resistant incandescent lights
to illuminate the warming area. These bulbs have a
special coating that guards against injury and food
contamination in the event of breakage.
This manual provides the installation, safety and
operating instructions for the Fry Station
Foodwarmers. We recommend all installation,
operating and safety instructions appearing in this
manual be read prior to installation or operation of
your Foodwarmers. Safety instructions that appear
in this manual after a warning symbol and the
words WARN NG or CAUT ON printed in bold face
are very important. WARN NG means there is the
possibility of serious personal injury or death to
yourself or others. CAUT ON means there is the
possibility of minor or moderate injury. NOT CE
without the symbol signifies the possibility of
equipment or property damage only.
Hatco Foodwarmers are a product of extensive
research and field testing. The materials used were
selected for maximum durability, attractive
appearance and optimum performance. Every unit
is thoroughly inspected and tested prior to shipment.
mportant Owner nformation........................................i
ntroduction ....................................................................i
mportant Safety nformation.......................................1
Model Designation........................................................2
Model Descriptions.......................................................2
Specifications................................................................3
Plug Configurations.................................................3
Dimensions..............................................................3
Electrical Rating Chart - Ceramic............................4
Electrical Rating Chart - Metal Sheath ...................5
nstallation .....................................................................6
Unpacking................................................................6
Location...................................................................6
Assembly.................................................................6
Operation .......................................................................7
Maintenance ..................................................................8
Cleaning ..................................................................8
Display Light Bulb Replacement .............................8
Options...........................................................................8
Hatco Limited Warranty................................................9
Authorized Parts Distributors .....................Back Cover
MPORTANT OWNER NFORMAT ON
Record the model number, serial number
(identification decal located on the unit), voltage and
purchase date of your Fry Station Foodwarmer in
the spaces below. Please have this information
available when calling Hatco for service assistance.
Model No. ________________________________
Serial No. ________________________________
Voltage __________________________________
Date of Purchase __________________________
Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time
(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.D.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.D.T. Friday)
Telephone: [phone]
Fax: [phone] (Parts & Service)
[phone] ( nternational)
Additional information can be found by visiting our
web site at www.hatcocorp.com
24-Hour 7-Day Parts & Service
Assistance available in the United
States and Canada by calling
[phone].

Form No. GRFSM-0307
1
MPORTANT SAFETY NFORMAT ON
MPORTANT! Read the following important safety information to avoid personal injury
or death, and to avoid damage to the equipment or property.
WARN NGS
To avoid any injury, turn the power switch
OFF unplug the unit from the power source
and allow to cool completely before
performing any maintenance and cleaning.
Only light bulbs which meet or exceed NSF
standards, specifically designed for food
holding areas may be used. Breakage of light
bulbs not specially coated could result in
personal injury and/or food contamination.
Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. f the plug and receptacle do
not match, contact a qualified electrician to
determine the proper voltage and size and
install the proper electrical outlet.
For safe and proper operation, the unit must
be located a minimum of 2" (51 mm) from
combustible walls and materials. f safe
distances are not maintained, discoloration
or combustion could occur.
To prevent any injury or damage to the unit
do not store or use gasoline or other
flammable vapors or liquids in the vicinity of
this or any other appliance.
The unit is not waterproof. DO NOT submerge
in water. Do not operate if unit has been
submerged in water.
To avoid risk of fire the Fry Station
Foodwarmer must be assembled and
mounted properly before turning on power to
the unit.
To prevent any injury or damage to the unit
do not pull unit by power cord.
To prevent any injury, discontinue use if
power cord is frayed or worn and contact
Authorized Service Agent to replace it.
All electrical connections must be in
accordance with local electrical codes and
any other applicable codes. Connections
should be made by a qualified, licensed
electrician.
f service is required on this unit, contact
your Authorized Hatco Service Agent, or
contact the Hatco Service Department at 800-
558-0607 or 414-671-6350; fax [phone]
or nternational fax [phone].
This product has no “user” serviceable parts.
To avoid damage to the unit or injury
to personnel, use only Authorized Hatco
Service Agents and Genuine Hatco
Replacement Parts when service is required.
Genuine Hatco Replacement Parts are
specified to operate safely in the
environments in which they are used. Some
aftermarket or generic replacement parts do
not have the characteristics that will allow
them to operate safely in Hatco equipment. t
is essential to use Hatco Replacement Parts
when repairing Hatco equipment. Failure to
use Hatco Replacement Parts may subject
operators of the equipment to hazardous
electrical voltage, resulting in electrical
shock or burn.
CAUT ONS
Some exterior surfaces on the unit will get
hot. Use caution when touching these areas
to avoid injury.
To avoid any injury or damage locate the unit
at the proper counter height, in an area that is
convenient for use. The location should be
level to prevent the unit or its contents from
accidentally falling, and strong enough to
support the weight of the unit and food.
Standard and approved manufacturing oils
will smoke up to 30 minutes during initial
start-up. This is a temporary condition. To
assure safe operation, operate unit without
food product until smoke dissipates.
NOT CE
Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your unit,
marring its appearance and making it
susceptible to dirt accumulation.
Damage to countertop material such as
Corian®and similar products caused by heat
generated from Hatco equipment is not
covered under the Hatco warranty. Contact
the manufacturer of the base material for
application information.

Form No. GRFSM-0307 2
MODEL DES GNAT ON
MODEL DESCR PT ONS
GR FS C L R - XX
GLO-RAY
FRY STATION
INCANDESCENT LIGHT
DEPTH OF UNIT
UL RECOGNIZED
CERAMIC HEATING
ELEMENT
Figure 1. Model Designation
Figure 3. GRFSLR-24 Model
CAUTION HOT
GLO-RAY
FOODWARMER
HATCOCORP. MILWAUKEE, WI U.S.A. CAUTION MAXIMUM LAMPSIZE 60W.
ON
OFF
Figure 2. GRFSCL-18 Model
Caution Hot
GLO-RAY
FOODWARMER
HATCOCORP MILWAUKEE,WI U S A CAUTIONMAXIMUM LAMP S IZE 60W
ON
OFF
GRFS-24: Glo Ray, Fry Station
GRFSL-24: Glo Ray, Fry Station, ncandescent Light
GRFSR-24: Glo Ray, Fry Station, UL Recognized
GRFSLR-24: Glo-Ray, Fry Station, ncandescent Light,
UL Recognized
GRFSC-18: Glo Ray, Fry Station,
Ceramic Element
GRFSCL-18: Glo Ray, Fry Station, Ceramic Element,
ncandescent Light
GRFSCR-18: Glo Ray, Fry Station, Ceramic Element,
UL Recognized
GRFSCLR-18: Glo-Ray, Fry Station, Ceramic
Element, ncandescent Light,
UL Recognized
Hatco’s Glo-Ray®Fry Station Foodwarmers are
designed with a swing away post mount for easy
access to food pans. An On/Off toggle switch, and
an attached cord with plug are standard equipment.
NOTE: UL Recognized units supplied without cord
and plug. Supply wires through mounting post.
Fry Station Foodwarmers are available with either a
metal sheathed or a ceramic heating element.
Models containing metal sheathed heating elements
are available with 10" (254 mm), 11" (279 mm), 12"
(305 mm) or 13" (330 mm) clearances. Units with a
ceramic heating element allow for greater height
clearances of 16-3/4" (425 mm), 18" (457 mm) or
20" (508 mm). Standard is 18" (457 mm).
Optional equipment for the Fry Holding Stations
include incandescent lights and an infinite control.
NOTE: Infinite control is only available on the
following models: GRFS, GRFSL, GRFSR and
GRFSLR.
NOTE: All optional equipment and clearance
heights must be specified at time of order.

Form No. GRFSM-0307
3
SPEC F CAT ONS
Width Depth Height Height
Models (A) (B) (C) (D)
GRFS-24 6" 24" 12-1/2"-15-1/2" 10"-13"
(152 mm) (610 mm) (318-394 mm) (254-330 mm)
GRFSL-24 9" 24" 12-1/2"-15-1/2" 10"-13"
(229 mm) (610 mm) (318-394 mm) (254-330 mm)
GRFSR-24 6" 24" 12-1/2"-15-1/2" 10"-13"
(152 mm) (610 mm) (318-394 mm) (254-330 mm)
GRFSLR-24 9" 24" 12-1/2"-15-1/2" 10"-13"
(229 mm) (610 mm) (318-394 mm) (254-330 mm)
Figure 6. Dimensions–GRFS Models
BA
CD
Width Depth Height Height
Models (A) (B) (C) (D)
GRFSC-18 6" 18" 19-1/4"-22-1/2" 16-3/4"-20"
(152 mm) (457 mm) (489-572 mm) (425-508 mm)
GRFSCL-18 9" 18" 19-1/4"-22-1/2" 16-3/4"-20"
(229 mm) (457 mm) (489-572 mm) (425-508 mm)
GRFSCR-18 6" 18" 19-1/4"-22-1/2" 16-3/4"-20"
(152 mm) (457 mm) (489-572 mm) (425-508 mm)
GRFSCLR-18 9" 18" 19-1/4"-22-1/2" 16-3/4"-20"
(229 mm) (457 mm) (489-572 mm) (425-508 mm)
Figure 5. Dimensions–GRFSC Models
BA
CD
PLUG CONF GURAT ONS
Units are supplied from the factory with an electrical
cord and plug installed. Plugs are supplied
according to the applications. (See Figure 4.)
WARN NG
Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. f the plug and receptacle do not
match, contact a qualified electrician to
determine the proper voltage and size and install
the proper electrical outlet.
NEMA 5-15P NEMA 6-15P
BS 1363 CEE 7/7 Schuko
Figure 4. Plug Configurations
**
**
*Receptacle not supplied by Hatco.
D MENS ONS

Form No. GRFSM-0307 4
SPEC F CAT ONS
ELECTR CAL RAT NG CHART - GRFSC SER ES W TH CERAM C HEAT NG ELEMENT
Model Voltage Watts Amps Plug Configuration Shipping Weight
GRFSC-18 120 750 6.3 NEMA 5-15P 18 lbs. (8 kg)
220 630 2.9 CEE 7/7 Schuko 18 lbs. (8 kg)
240 750 3.1 BS-1363 18 lbs. (8 kg)
220-230 (CE) 630-689 2.9-3.1 CEE 7/7 Schuko 18 lbs. (8 kg)
230-240 (CE) 689-750 3.0-3.1 BS-1363 18 lbs. (8 kg)
GRFSCL-18 120 870 7.3 NEMA 5-15P 20 lbs. (9 kg)
220 730 3.3 CEE 7/7 Schuko 20 lbs. (9 kg)
240 870 3.6 BS-1363 20 lbs. (9 kg)
220-230 (CE) 730-799 3.3-3.5 CEE 7/7 Schuko 20 lbs. (9 kg)
230-240 (CE) 799-870 3.5-3.6 BS-1363 20 lbs. (9 kg)
GRFSCR-18*120 750 6.3 --- 13 lbs. (6 kg)
220 630 2.9 --- 13 lbs. (6 kg)
240 750 3.1 --- 13 lbs. (6 kg)
220-230 (CE) 630-689 2.9-3.1 --- 13 lbs. (6 kg)
230-240 (CE) 689-750 3.0-3.1 --- 13 lbs. (6 kg)
GRFSCLR-18*120 870 7.3 --- 15 lbs. (7 kg)
220 730 3.3 --- 15 lbs. (7 kg)
240 870 3.6 --- 15 lbs. (7 kg)
220-230 (CE) 730-799 3.3-3.5 --- 15 lbs. (7 kg)
230-240 (CE) 799-870 3.5-3.6 --- 15 lbs. (7 kg)
The electrical information in the shaded area pertains to Export Models only.
NOTE: Shipping weight includes packaging.
* Fry Holding Station Foodwarmer without cord and plug, UL Recognized. Supply wires through mounting post.

Form No. GRFSM-0307
5
SPEC F CAT ONS
ELECTR CAL RAT NG CHART - GRFS SER ES W TH METAL SHEATH HEAT NG ELEMENT
The electrical information in the shaded area pertains to Export Models only.
NOTE: Shipping weight includes packaging.
* Fry Holding Station Foodwarmer without cord and plug, UL Recognized. Supply wires through mounting post.
Model Voltage Watts Amps Plug Configuration Shipping Weight
GRFS-24 120 500 4.2 NEMA 5-15P 12 lbs. (5 kg)
208 500 2.4 NEMA 6-15P 12 lbs. (5 kg)
220 500 2.3 CEE 7/7 Schuko 12 lbs. (5 kg)
240 500 2.1 BS-1363 12 lbs. (5 kg)
220-230 (CE) 500-547 2.3-2.4 CEE 7/7 Schuko 12 lbs. (5 kg)
230-240 (CE) 459-500 2.0-2.1 BS-1363 12 lbs. (5 kg)
GRFSL-24 120 620 5.2 NEMA 5-15P 14 lbs. (6 kg)
220 592 2.7 CEE 7/7 Schuko 14 lbs. (6 kg)
240 608 2.5 BS-1363 14 lbs. (6 kg)
220-230 (CE) 600-656 2.7-2.9 CEE 7/7 Schuko 14 lbs. (6 kg)
230-240 (CE) 569-620 2.5-2.6 BS-1363 14 lbs. (6 kg)
GRFSR-24*120 500 4.2 --- 12 lbs. (5 kg)
208 500 2.4 --- 12 lbs. (5 kg)
240 500 2.1 --- 12 lbs. (5 kg)
220 500 2.3 --- 12 lbs. (5 kg)
240 500 2.1 --- 12 lbs. (5 kg)
220-230 (CE) 500-547 2.3-2.4 --- 12 lbs. (5 kg)
230-240 (CE) 459-500 2.0-2.1 --- 12 lbs. (5 kg)
GRFSLR-24*120 620 5.2 --- 14 lbs. (6 kg)
120/208 620 3.4 --- 14 lbs. (6 kg)
120/240 620 3.1 --- 14 lbs. (6 kg)
220 600 2.7 --- 14 lbs. (6 kg)
240 620 2.6 --- 14 lbs. (6 kg)
220-230 (CE) 600-657 2.7-2.9 --- 14 lbs. (6 kg)
230-240 (CE) 569-620 2.5-2.6 --- 14 lbs. (6 kg)

ASSEMBLY
GRFS, GRFSL, GRFSC, & GRFSCL Models
WARN NG
To avoid risk of fire the Fry Station Foodwarmer
must be assembled and mounted properly
before turning on power to the unit.
1. Remove top housing and post mount from carton
and set parts on a non-scratch surface.
2. Remove all packaging materials from unit.
3. Position the top housing, element side up, on a
non-scratch surface.
4. Loosen phillips head screw located near the top
of post mount. Slide post mount onto top housing
and secure by tightening phillips head screw.
(See Figure 7.)
Form No. GRFSM-0307 6
NSTALLAT ON
UNPACK NG
1. Remove the unit from the carton and remove all
packing materials.
2. Remove information packet. To prevent delay
in obtaining warranty coverage, fill out and
mail in warranty card.
WARN NG
To prevent any injury or damage to the unit do
not pull unit by power cord.
WARN NG
To prevent any injury, discontinue use if power
cord is frayed or worn and contact Authorized
Service Agent to replace it.
ELECTR CAL W R NG HOOK-UP
Refer to the ELECTRICAL RATING CHARTS for
specific information.
nstall an approved grounded receptacle to match
the plug and cord supplied with the unit.
WARN NG
All electrical connections must be in accordance
with local electrical codes and any other
applicable codes. Connections should be made
by a qualified, licensed electrician.
LOCAT ON CAUT ON
To avoid any injury or damage locate the unit at
the proper counter height, in an area that is
convenient for use. The location should be level
to prevent the unit or its contents from
accidentally falling, and strong enough to
support the weight of the unit and food.
WARN NG
For safe and proper operation, the unit must be
located a a minimum of 2" (51 mm) from
combustible walls and materials. f safe
distances are not maintained, discoloration or
combustion could occur.
WARN NG
To prevent any injury or damage to the unit do
not store or use gasoline or other flammable
vapors or liquids in the vicinity of this or any
other appliance.
Figure 7. Securing Mounting Post
Figure 8. Mounting Unit
Caution Hot
GLO-RAY
FOODWARMER
HATCOCORP MILWAUKEE,WI U S A CAUTIONMAXIMUM LAMP SIZE 60W
ON
OFF
Post Mount
Top Housing
Countertop
Nut
Bolt
Washer
Washer
Phillips Head Screw

Form No. GRFSM-0307
7
NSTALLAT ON
NOTE: Post mount will rotate slightly on top housing
for proper swing away operation.
5. To permanently mount Fry Station Foodwarmer
assembly to countertop, a 1" (25 mm) diameter
hole must be provided in the countertop to
accept the threaded post mount end.
6. Mount Fry Station Foodwarmer assembly to
countertop using washers, bolt and nut provided
by Hatco. (See Figure 8.) Tighten bolt to secure
unit to countertop.
GRFSCR, GRFSCLR, GRFSR & GRFSLR Models
1. Remove top housing and post mount from carton
and set parts on a non-scratch surface.
2. Remove all packaging materials from unit.
3. Position the top housing, element side up, on a
non-scratch surface.
4. Loosen phillips head screw located near the top
end of post mount.
5. nsert UL Recognized wiring through the top end
of post mount. Wires need to be pulled
completely through post mount exiting out
threaded side of post mount.
6. Slide post mount on to top housing and secure
by tightening phillips head screw.
NOTE: Post mount will rotate slightly on top housing
for proper swing away operation.
7. To permanently mount Fry Station Foodwarmer
assembly to countertop, a 1" (25 mm) diameter
hole must be provided in the countertop to
accept the threaded post mount end.
8. Mount Fry Station Foodwarmer assembly to
countertop using washers, bolt, and nut provided
by Hatco. (See Figure 8.) Tighten bolt to secure
unit to countertop.
WARN NG
All electrical connections must be in accordance
with local electrical codes and any other
applicable codes. Connections should be made
by a qualified, licensed electrician.
OPERAT ON
Figure 9. Control Panel
5
6
7
4
1
2
OFF
LO HI
ON
OFF
O
CAUT ON
Some exterior surfaces on the unit will get hot.
Use caution when touching these areas to avoid
injury.
WARN NG
The unit is not waterproof. DO NOT submerge in
water. Do not operate if unit has been
submerged in water.
CAUT ON
Standard and approved manufacturing oils will
smoke up to 30 minutes during initial start-up.
This is a temporary condition. To assure safe
operation, operate unit without food product
until smoke dissipates.
NOT CE
Damage to countertop material such as Corian®
and similar products caused by heat generated
from Hatco equipment is not covered under the
Hatco warranty. Contact the manufacturer of the
base material for application information.
HEAT NG ELEMENT
Heating element is controlled by an ON/OFF toggle
switch or an optional infinite control. To turn the
element on, place the toggle switch in the ON
position or turn the infinite control to the desired
setting.
Allow 15-20 minutes to reach operating
temperature.
NOTE: Optional infinite control is only available on
the GRFS, GRFSL, GRFSR, & GRFSLR Models.
L GHTS
On models equipped with lights, place the toggle
switch to the ON position or turn optional infinite
control to energize the lights.
ON/OFF Toggle Switch
(Standard) nfinite Control Switch (Optional)

NOTE: Hatco shatter-resistant light bulbs meet NSF
standards for food holding and display areas. For
120, 120/208 and 120/240 olt applications, use
Hatco part number 02.30.043.00. For 220, 240,
220-230 and 230-240 olt applications use Hatco
part number 02.30.058.00.
WARN NG
Only light bulbs which meet or exceed NSF
standards, specially designed for food holding
areas may be used. Breakage of light bulbs not
specially coated could result in personal injury
and/or food contamination.
WARN NG
f service is required on this unit, contact your
Authorized Hatco Service Agent, or contact the
Hatco Service Department at 800-558-0607 or
414-671-6350; fax [phone] or nternational
fax [phone].
WARN NG
This product has no “user” serviceable parts. To
avoid damage to the unit or injury to personnel,
use only Authorized Hatco Service Agents and
Genuine Hatco Replacement Parts when service
is required.
WARN NG
Genuine Hatco Replacement Parts are specified
to operate safely in the environments in which
they are used. Some aftermarket or generic
replacement parts do not have the
characteristics that will allow them to operate
safely in Hatco equipment. t is essential to use
Hatco Replacement Parts when repairing Hatco
equipment. Failure to use Hatco Replacement
Parts may subject operators of the equipment to
hazardous electrical voltage, resulting in
electrical shock or burn.
Form No. GRFSM-0307 8
MA NTENANCE
CLEAN NG
Hatco’s Glo-Ray®Fry Station Foodwarmer units are
designed for maximum durability and performance,
with minimum maintenance.
WARN NG
To avoid any injury, turn the power switch OFF
unplug the unit from the power source and allow
to cool completely before performing any
maintenance and cleaning.
WARN NG
The unit is not waterproof. DO NOT submerge in
water. Do not operate if unit has been
submerged in water.
To preserve the finish of the Glo-Ray Fry Station
Foodwarmer, it is recommended that the surfaces
be wiped daily with a clean, soft, damp cloth.
Stubborn stains maybe be removed with a good
stainless steel cleaner or a non-abrasive cleaner.
Hard to reach areas should be cleaned with a small
brush and mild soap.
NOT CE
Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your unit
marring its appearance and making it
susceptible to soil accumulation.
D SPLAY L GHT BULB REPLACEMENT
The display light is an incandescent bulb which
illuminates the warming area. This bulb has a
special coating to guard against injury and food
contamination in the event of breakage.
To replace a bulb, disconnect the power supply and
wait until the unit has cooled. Unscrew the bulb from
the unit and replace it with a new specially coated
incandescent bulb. Hatco shatter-resistant bulbs
meet NSF standards for food holding and display
areas.
OPT ONS
NCANDESCENT L GHT
The Fry Station Foodwarmer may be equipped with
incandescent display lights to illuminate the
warming area.
Shatter-resistant bulbs guard against injury and
food contamination in the event of breakage. The
display lighting meets NSF standards for food
holding and display areas.
NOTE: Display lights cannot be retrofitted to units.
NF N TE CONTROL
An optional infinite control is available for a more
precise temperature control.
NOTE: Optional infinite control is only available on
the GRFS, GRFSL, GRFSR, & GRFSLR Models.
Not available for retrofit.

Form No. GRFSM-0307
9
HATCO L M TED WARRANTY
1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures
(the “Products”) to be free from defects in
materials and workmanship, under normal
use and service, for a period of one (1) year from
the date of purchase when installed and
maintained in accordance with Hatco’s written
instructions or 18 months from the date of
shipment from Hatco. Buyer must establish the
product’s purchase date by returning Hatco’s
Warranty Registration Card or by other means
satisfactory to Hatco in its sole discretion.
Hatco warrants the following Product components
to be free from defects in materials and
workmanship from the date of purchase (subject
to the foregoing conditions) for the period(s) of
time and on the conditions listed below:
a) One (1) Year Parts and Labor PLUS One
(1) Additional Year Parts-Only Warranty:
Toaster Elements (TQ, TRH,TK metal
sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
Display Warmer Elements (metal sheathed
air heating)
Holding Cabinet Elements (metal sheathed
air heating)
b) One (1) Year Parts and Labor PLUS Four
(4) Years Parts-Only Warranty on
pro-rated terms that Hatco will explain
at Buyer’s request:
3CS and FR Tanks
c) One (1) Year Parts and Labor PLUS Nine
(9) Years Parts-Only Warranty on:
Electric Booster Heater Tanks
Gas Booster Heater Tanks
THE FOREGO NG WARRANT ES ARE
EXCLUS VE AND N L EU OF ANY OTHER
WARRANTY, EXPRESSED OR MPL ED,
NCLUD NG BUT NOT L M TED TO ANY
MPL ED WARRANTY OF MERCHANTAB L TY
OR F TNESS FOR A PART CULAR PURPOSE
OR PATENT OR OTHER NTELLECTUAL
PROPERTY R GHT NFR NGEMENT. Without
limiting the generality of the foregoing, SUCH
WARRANT ES DO NOT COVER: Coated
incandescent light bulbs, fluorescent lights, lamp
warmer heat bulbs, glass components, Product
failure in booster tank, fin tube heat exchanger, or
other water heating equipment, caused
by liming, sediment buildup, chemical attack or
freezing, Product misuse, tampering or
misapplication, improper installation or application of
improper voltage.
2. L M TAT ON OF REMED ES AND
DAMAGES
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely, at Hatco’s option,
to repair or replacement by a Hatco-authorized
service agency (other than where Buyer is
located outside of the United States, Canada,
United Kingdom or Australia in which case
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely to replacement of
part under warranty) with respect to any claim
made within the applicable warranty period
referred to above. Hatco reserves the right to
accept or reject any such claim in whole or in part.
Hatco will not accept the return of any Product
without prior written approval from Hatco, and all
such approved returns shall be made at Buyer’s
sole expense. HATCO W LL NOT BE L ABLE,
UNDER ANY C RCUMSTANCES, FOR
CONSEQUENT AL OR NC DENTAL
DAMAGES, NCLUD NG BUT NOT L M TED TO
LABOR COSTS OR LOST PROF TS
RESULT NG FROM THE USE OF OR NAB L TY
TO USE THE PRODUCTS OR FROM THE
PRODUCTS BE NG NCORPORATED N OR
BECOM NG A COMPONENT OF ANY OTHER
PRODUCT OR GOODS.

HATCO CORPORAT ON
P.O. Box 340500, Milwaukee, W 53234-0500 U.S.A.
[phone] [phone]
Parts & Service Fax [phone] nt’l. Fax [phone]
www.hatcocorp.com
HATCO AUTHOR ZED PARTS D STR BUTORS
Printed in U.S.A. March 2007
ALABAMA
Jones McLeod Appl. Svc.
Birmingham 205-251-0159
AR ZONA
Auth. Comm. Food Equip.
Phoenix 602-234-2443
Byassee Equipment Co.
Phoenix 602-252-0402
CAL FORN A
ndustrial Electric
Commercial Parts & Service, nc.
Huntington Beach 714-379-7100
Chapman Appl. Service
San Diego 619-298-7106
P & D Appliance
Commercial Parts & Service, nc.
S. San Francisco 650-635-1900
COLORADO
Hawkins Commercial Appliance
Englewood 303-781-5548
FLOR DA
Whaley Foodservice Repair
Jacksonville 904-725-7800
Nass Service Co., nc.
Orlando 407-425-2681
B.G.S. .
Pompano Beach 954-971-0456
Comm. Appliance Service
Tampa 813-663-0313
GEORG A
TWC Services
Smyrna 770-438-9797
Heritage Service Group
Norcross 866-388-9837
Southeastern Rest. Svc.
Norcross 770-446-6177
HAWA
Burney’s Comm. Service, nc.
Honolulu 808-848-1466
Food Equip Parts & Service
Honolulu 808-847-4871
LL NO S
Parts Town
Lombard 708-865-7278
Eichenauer Elec. Service
Decatur 217-429-4229
Midwest Elec. Appl. Service
Elmhurst 630-279-8000
Cone’s Repair Service
Moline 309-797-5323
ND ANA
GCS Service
ndianapolis 317-545-9655
OWA
Electric Motor Service Co.
Davenport 319-323-1823
Goodwin Tucker Group
Des Moines 515-262-9308
KENTUCKY
Certified Service Center
Lexington 859-254-8854
Certified Service Center
Louisville 502-964-7007
LOU S ANA
Chandlers Parts & Service
Baton Rouge 225-272-6620
MARYLAND
Electric Motor Service
Baltimore 410-467-8080
GCS Service
Silver Spring 301-585-7550
MASSACHUSETTS
Ace Service Co., nc.
Needham 781-449-4220
M CH GAN
Commercial Kitchen Service
Bay City 517-893-4561
Bildons Appliance Service
Detroit 248-478-3320
Midwest Food Equip. Service
Grandville 616-261-2000
M NNESOTA
GCS Service
Minneapolis 612-546-4221
M SSOUR
General Parts
Kansas City 816-421-5400
Commercial Kitchen Services
St. Louis 314-890-0700
Kaemmerlen Parts & Service
St. Louis 314-535-2222
NEBRASKA
Anderson Electric
Omaha 402-341-1414
NEVADA
Burney’s Commercial
Las Vegas 702-736-0006
Hi. Tech Commercial Service
N. Las Vegas 702-649-4616
NEW JERSEY
Jay Hill Repair
Fairfield 973-575-9145
Service Plus
Flanders 973-691-6300
NEW YORK
Acme American Repairs, nc.
Brooklyn 718-456-6544
Alpro Service Co.
Brooklyn 718-386-2515
Appliance nstallation
Buffalo 716-884-7425
Northern Parts Dist.
Plattsburgh 518-563-3200
J.B. Brady, nc.
Syracuse 315-422-9271
NORTH CAROL NA
Authorized Appliance
Charlotte 704-377-4501
OH O
Akron/Canton Comm. Svc. nc.
Akron 330-753-6635
Certified Service Center
Cincinnati 513-772-6600
Commercial Parts and Service
Columbus 614-221-0057
Electrical Appl. Repair Service
ndependence 216-459-8700
E. A. Wichman Co.
Toledo 419-385-9121
OKLAHOMA
Hagar Rest. Service, nc.
Oklahoma City 405-235-2184
Krueger, nc.
Oklahoma City 405-528-8883
OREGON
Ron’s Service, nc.
Portland 503-624-0890
PENNSYLVAN A
Elmer Schultz Services
Philadelphia 215-627-5401
FAST Comm. Appl. Service
Philadelphia 215-288-4800
Appliance nstallation & Service
Pittsburgh 412-809-0244
K & D Service Co.
Harrisburg 717-236-9039
Electric Repair Co.
Reading 610-376-5444
RHODE SLAND
Marshall Electric Co.
Providence 401-331-1163
SOUTH CAROL NA
Whaley Foodservice Repair
W. Columbia 803-791-4420
TENNESSEE
Camp Electric
Memphis 901-527-7543
TEXAS
GCS Service
Fort Worth 817-831-0381
Armstrong Repair Service
Houston 713-666-7100
Commercial Kitchen Repair Co.
San Antonio 210-735-2811
UTAH
La Monica’s Rest. Equip. Service
Murray 801-263-3221
V RG N A
Daubers
Norfolk 757-855-4097
Daubers
Springfield 703-866-3600
WASH NGTON
Restaurant Appl. Service
Seattle 206-524-8200
W SCONS N
A.S.C., nc.
Madison 608-246-3160
A.S.C., nc.
Milwaukee 414-543-6460
CANADA
ALBERTA
Key Food Equipment Service
Edmonton 780-438-1690
BR T SH COLUMB A
Key Food Equipment Service
Vancouver 604-433-4484
MAN TOBA
Air Rite, nc.
Winnepeg 204-895-2300
NEW BRUNSW CK
EMR Services, Ltd.
Moncton 506-855-4228
ONTAR O
R.G. Henderson Ltd.
Toronto 416-422-5580
Choquette CKS
Ottawa 613-739-8458
QUEBEC
Choquette CKS
Montreal 514-722-2000
Choquette CKS
Québec City 418-681-3944
Parts No. 07.04.412.00 Form No.GRFSM-0307