Hearing Help Express Apollo-6210 Eagle User manual

Since 1979
1-800-221-2099
*396180302*
Insert the size 10 (yellow tab)
battery into the battery holder
(pg. 4).
Apollo-6200 Hawk
Apollo-6210 Eagle
Apollo-6200
Apollo-6210
Q S (Complete instructions inside)
Insert battery into the battery holder.
DO NOT insert battery directly inside
hearing aid.
With tubing attached
to aid (pg. 6) and ZipTip
attached to tubing (pg. 7),
push the eartip into your
ear canal. Position the
Apollo behind your ear.
Secure the sure-lock (pg. 9).
Proper fit is very important. You may need
to change the tubing or ZipTip. Additional
tubing and eartips included (pg. 5 & 7).
1 2
Push the multi-function
program button to find
your preferred volume
level and to select
between listening
settings (pg. 10-11).
3Begin to enjoy the new sounds around you!
Remember, our licensed hearing aid
dispensers and personal hearing advisors
are here to help. Call with any questions:
1-800-221-2099.
4
+ side
facing up
© Hearing Help Express®, Inc.

Table of contents
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8-9
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12-14
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16-17
18-19
20
21
22-23
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1714 Sycamore Rd • PO Box 586 • DeKalb, IL 60115
Questions, call toll-free: 1-800-221-2099
Table of Contents
Parts Identified
How to Insert Battery
Slim-tubing Choices
How to Remove and Attach Tubing
How to Tell Right from Left
How to Remove & Attach ZipTips
Inserting & Removing your Apollo
Volume Control
Listening Settings
Care and Cleaning
Helpful Tips
Technical Data
Additional Information
Service Plans
Troubleshooting/Service
Accessories
Warranty / Service Plan Info
Table of Contents
Since 1979

Parts identified
3
Apollo-6200 & Apollo-6210
1. Slim-tube (pg. 5-6)
2. ZipTip (pg. 7)
3. Sure-lock
4. Microphone and
Receiver
5. Multi-function button
(pg. 10-11)
• Volume control
• Listening settings
6. Battery holder
6
1
2
5
3
4
Serial Number: Located on the outer shell of the Apollo hearing aid.
Battery Size: Your Apollo uses a size 10 (yellow tab) zinc-air battery.
On
With a battery
installed, close the
battery door to turn
the Apollo on.
Off
Open the battery
door to turn the
Apollo off.
Off
Open the battery

1. Remove the yellow colored tab from the
flat, (+) positive side of the size 10 battery.
Wait one minute for battery to reach full
power before using (or testing) battery.
2. Open battery holder gently, using your
fingernail or thumbnail. Pull out on the
small lip of the battery holder located on
the lower part of the Apollo-6200 / 6210.
3. Place the battery in the battery holder –
NOT directly inside the Apollo. Fit the
battery in the holder with the flat, positive
(+) side facing up.
4. Close the battery holder. NEVER force the
battery holder closed. If the holder does
not close easily then the battery is probably
upside down.
1
2
How to insert the battery
4
LOW BATTERY INDICATOR: When the battery is no longer strong enough
to power your Apollo, you will hear 2 beeps then a pause then 2 beeps again.
This will repeat until you replace the battery.
How to insert the battery
3

Slim Tube Choices
5
What you need to know about slim-tubing:
We’ve bagged separately the ZipTip and slim-tubing that works the best for most
people. You will find this attached to the bag your Apollo is in (inside the
green case). We've included left and right slim tubing for you to choose from.
• Men will find the following inside the green case (bagged separately):
Size 1 Slim-tube (left and right) and size Small ZipTip with large vent
Starter Kit will include additional Slim-tube and ZipTip:
Size 2 Slim-tube (left and right) and size Small ZipTip with small vent
• Women will find the following inside the green case (bagged separately):
Size 1 Slim-tube (left and right) and size Small ZipTip with large vent
Starter Kit will include additional Slim-tube and ZipTip:
Size 0 Slim-tube (left and right) and size Small ZipTip with small vent
It’s important for the slim-tubing to fit correctly: slim-tubing should
fit snugly against your ear once the Apollo and ZipTip are in place.
If not, the slim-tubing may be too short or too long. Try a different
slim-tubing length.
Slim-tubing sizes/lengths:
There are four sizes of slim-tubing
available for the right and left ear.
Right slim-tubing: 0R, 1R, 2R, 3R
Left slim-tubing: 0L, 1L, 2L, 3L
Picturing Left ear slim-tubing: 3L, 2L, 1L, 0L

Remove / Attach tubing • Which is right and left?
6
How to tell your right Apollo from your left Apollo:
Your Apollo can be used in either ear by
selecting a right slim-tubing or a left
slim-tubing. Each slim-tubing is preformed
to “point” into either the right or left ear.
Right slim-tubing has red
lettering on it and left
slim-tubing has blue lettering.
Set for left ear. Set for right ear.
REMOVING slim-tubing from the Apollo-6200 or Apollo-6210:
Grasp the thicker base
of the slim-tubing
near the top of the
Apollo.
Twist the tubing
90 to the le or
right.
Pull the thicker base
of the tubing away
from the Apollo.
ATTACHING slim-tubing to the Apollo-6200 or Apollo-6210:
Line up the top of the Apollo and the thicker tubing base and
gently push the end of the slim-tube onto the Apollo until it
snaps into position.
Attention: Please make sure ZipTips and slim-tubing are securely
attached before using so they do not come off in your ear.

How to attach & remove ZipTips
7
ZipTip choices:
ZipTips come in 2 sizes, small and medium. Both sizes are
available with a small or large vent.
Attached to the bag your Apollo is in (inside the green case):
Size Small with large vent
Starter Kit includes: Size Small with small vent
If you have trouble with feedback (whistling), try the extra ZipTip included that has
the small vent. If you find that the ZipTip seems too small for your ear, call and we
can send you a larger size tip.
How to Remove the ZipTip:
1. Hold the ZipTip tightly and grasp the tubing directly behind the ZipTip.
2. Pull firmly. (Replace ZipTips as needed, if damaged or worn.)
NOTE: There is a small sleeve inside the ZipTip. When the ZipTip is
removed from the tubing there is a chance the sleeve may remain on
the end of the tubing. If this happens, simply re-attach the ZipTip,
grasp that area of the ZipTip tightly and pull away from the tubing.
How to Attach the ZipTip:
1. Line up the narrow tubing nozzle with the opening
on the inside of the ZipTip (the hole that goes
through the longest portion of the ZipTip).
2. Push together firmly until the ZipTip is securely
attached. Wiggle the ZipTip to be sure it stays in place.
Vent
Attention: Please make sure
ZipTips are securely attached so
they do not come off in your ear.

Inserting and removing your Apollo
8
How to insert the Apollo-6200 or Apollo-6210:
1. Grasp the slim-tubing behind the
ZipTip and gently push the ZipTip
into your ear canal.
2. Place your Apollo over the
top of your ear.
3. The slim-tubing will probably bulge
slightly near the ear canal. Point at
the bend in the tubing and push
gently. The ZipTip should slip a
little further into the ear canal for
proper placement. The tubing
should fit snugly against your ear.
Note: If pushing on the slim-tubing causes
discomfort, STOP. Call for assistance. 800-221-2099 continued
➚
1
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3

Inserting and removing your Apollo
9
Continued:
4. Place the sure-lock into the bowl
of your ear. The sure-lock is the
thin filament attached to the
tubing. Use your finger to secure
the sure-lock into the most
comfortable position.
To Remove the Apollo-6200 / 6210:
1. Grasp hold of the slim-tubing against your ear and gently pull.
The ZipTip will slip out of your ear.
2. Remove the Apollo from behind your ear.
NOTE: Tubing should not bulge away from the ear or pull the
Apollo down or the ZipTip out of the ear. If this occurs, try a
different length tubing. See picture to the right.
4
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Volume Control
10
Multi-function push button
Your Apollo-6200 or Apollo-6210 is equipped
with a multi-function push button that controls
the volume level and listening settings.
Adjusting the volume: The volume is adjusted for both the
Apollo-6200 and Apollo-6210 by making a series of quick presses to
the multi-function button. This raises the volume in small increments.
There are 10 volume levels – 10 quick presses will move from the
lowest to the highest volume.
Apollo-6200 – When raising the volume on your Apollo-6200 you will
hear a single beep each time you press the multi-function button. You
will hear three beeps when you have reached the maximum volume.
Apollo-6210 – You will not hear any beeps when pressing the
multi-function button until you have reached the maximum volume.
Once at maximum volume you will hear one beep.
Questions, call toll-free: 1-800-221-2099
Since 1979