Hearing Help Express Apollo-6310 Puma User manual

Trusted Since 1979
1-800-221-2099
Apollo™-6310Puma
User Guide
© Hearing Help Express®, Inc.
My eartip style & size:
My tubing size:
My battery size: 312 (brown tab)

Parts identified
How to insert battery
Tubing choices / Removing & Attaching
Which is Left and Right
Eartip choices / Removing & Attaching
Inserting & removing Apollo-6310
Volume control
Listening settings
Care & Cleaning
Helpful Tips
Service Plans
Troubleshooting/Service
Technical data / Additional Info
Accessories
Important Information
Warranty
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4
5
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9-10
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12
13-14
15-17
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20
Table of Contents
21-800-221-2099 • www.HearingHelpExpress.com
important notice: Do not mark on or damage the hearing aid
during your 45-day trial (damage fees may apply).
If you need help identifying the left hearing aid from the right hearing aid see
page 5 or give us at call 1-800-221-2099.
Where relationships begin with Value & Service
and thrive on Quality and Trust.
Trusted Since 1979
Congratulations on your choice of the Apollo™-6310 Puma hearing aid.
I’m pleased and delighted to make this available to you... And I believe
you’ll be pleased too. You’ll enjoy all the benefits the Apollo™-6310 Puma
has to offer, especially knowing how little you paid.
So, put your Apollo™-6310 Puma to the test and find out if it’s right for you.
We only ask that you read these instructions so you can make the most of
your Apollo™-6310 Puma hearing aid. And do take advantage of your
45 day home trial.
For your better hearing.
Remember, we’re here to help. We’re available by phone, chat, or email.
Call toll-free: 1-800-221-2099 (M-F • 8:00 am - 5:00 pm CST)
Chat with us online: www.HearingHelpExpress.com
or email us at: [email protected]
YOUR SUCCESS
IS OUR SUCCESS!
Jim Houlihan
President
Jim
By entering in a trial for our products you agree to follow the user guide for safe and proper use and care of the
device(s). Hearing Help Express, Inc. is not responsible for harm or damages incurred due to improper use or care
of the device(s).

Get to know your Apollo-6310 Puma
Parts Identified
1. Microphone and Receiver
2. Dual-function rocker control
• Volume control
• Listening settings
3. Battery Holder
4. Slim-tube
5. Eartip
6. Sure-lock
On: With a battery installed, close the battery door to turn the Apollo-6310 on.
Off: Open the battery door to turn the Apollo-6310 off.
Battery Size: 312
(brown tab)
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2
3
1
4. Slim-tube
Battery Size: 312
(brown tab)
4
5
6
Serial number is located on
the outer casing of hearing aid
Everything you need to enjoy better hearing!
Eartips and slim-tubing for
a secure, comfortable fit.
Eco-Gold MAX Batteries
Helpful tips to guide you along
your journey to better hearing.
FREE support from our staff of
licensed hearing specialists!
a secure, comfortable fit.
Cleaning tools

41-800-221-2099 • www.HearingHelpExpress.com
1. Remove the brown colored tab from the flat, (+)
positive side of the size 312 battery. Wait one minute
for battery to reach full power before using (or
testing) battery.
2. Open battery holder gently, using your fingernail or
thumbnail. Pull out on the small lip of the battery
holder located on the lower part of the Apollo-6310.
3. Locate the + symbol on the inside top rim of the
battery holder. This indicates that the flat, positive
side of the battery should face up in the same
direction as the + symbol.
4. Place the battery in the battery holder –
NOT directly inside the Apollo.
Fit the battery in the holder with the
flat, positive (+) side facing up.
5. Close the battery holder.
NEVER force the battery holder closed.If the holder does not close easily
then the battery is probably upside down.
1
2
3
4
LOW BATTERY INDICATOR: When the battery is no longer strong enough to power
your Apollo-6310, you will hear 3 double beeps every 8 minutes. This will repeat until you
replace the battery.
✓Best battery value
✓Home delivery
✓Fresh! Fresh! Fresh!
✓FREE shipping
You always get:
Eco-Gold MAX
LONG-LASTING!
Premium hearing aid batteries for less!
Your Apollo-6310 uses a size 312
(brown tab) zinc-air battery.
Inserting the Battery Try using the battery magnet located
on the end of the enclosed cleaning tool.

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There are four sizes of slim-tubing available for the right
and left ear. Attached to your hearing aid is the size we
feel works best for most people. We have also included an
additional size slim-tubing for you to try if needed.
Additional sizes are available by calling 1-800-221-2099.
Right slim-tubing: 0R, 1R, 2R, 3R
Left slim-tubing: 0L, 1L, 2L, 3L
Which is left and right: Your Apollo can be used in
either ear by selecting a right slim-tubing or a left
slim-tubing. Each slim-tubing is preformed to “point”
into either the right or left ear.
Right slim-tubing has red lettering
Left slim-tubing has blue lettering.
It’s important for the slim-tubing to fit correctly: slim-tubing should
fit snugly against your ear once the Apollo and eartip are in place. If not, the
slim-tubing may be too short or too long. Try a different slim-tubing length.
If you need a different size slim-tube simply call 1-800-221-2099.
Picturing Left ear slim-tubing
Slim Tube Choices
Removing & Attaching Slim Tube
REMOVING slim-tubing from the Apollo-6310:
Grasp the thicker base of
the slim-tubing near the
top of the Apollo-6310.
Twist the tubing 90
to the le or right.
Pull the thicker base
of the tubing away
from the Apollo.
ATTACHING slim-tubing to the Apollo-6310:
Line up the top of the Apollo and the thicker tubing base and
push the end of the slim-tube onto the Apollo until it snaps
into position.
Attention: Please make sure eartips and slim-tubing are securely
attached before using so they do not come off in your ear.
3L 2L 1L 0L
Set for left ear. Set for right ear.

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Eartip Choices
We offer a variety of eartip options. We have attached the eartip style that we feel
works best for most. Also included are several other eartip options.
If you have trouble with the fit or the eartip or if you experience feedback (squeal),
give the other eartips a try.
How to Attach Open, Closed & Double dome Eartips:
1. Line up the narrow tubing nozzle with the opening on the
inside of the eartip.
2. Push together firmly until the eartip is securely attached.
Wiggle the eartip to be certain it stays in place.
How to Remove Open, Closed & Double dome Eartips:
1. Hold the eartip tightly and grasp the tubing directly behind the eartip. Pull firmly.
(Replace eartips as needed.)
Vent
How to Remove the ZipTip:
1. Hold the ZipTip tightly and grasp the tubing directly behind the ZipTip.
2. Pull firmly. (Replace ZipTips as needed, if damaged or worn.)
NOTE: There is a small sleeve inside the ZipTip that may remain on the end of the tubing when removing.
If this happens, simply re-attach the ZipTip, grasp that area of the ZipTip tightly and pull away from the tubing.
How to Attach the ZipTip:
1. Line up the narrow tubing nozzle with the opening on the inside of the
ZipTip (the hole that goes through the longest portion of the ZipTip).
2. Push together firmly until the ZipTip is securely attached. Wiggle the ZipTip to be certain it stays in place.
Tulip dome eartip: Designed to help reduce feedback while allowing
for better speech clarity. Provides a great fit for a wide variety of ear canal
shapes and sizes. (Available in one size.)
Open dome eartips: Helpful for those with a mild hearing loss and can
provide you with better speech clarity. (Sizes small, medium and large).
Closed dome eartip: Designed to reduce feedback (squeal) if you have
more of a moderate hearing loss. (Available in size large only.)
Double dome eartips: Designed for those that struggle with feedback
(squeal) due to having a moderate to severe hearing loss or using the
hearing aid on a higher volume level. (Available in sizes small, medium
and large).
ZipTip eartips: The ZipTip eartips can be helpful if you experience a
stuffed up feeling or it sounds like you are talking in a barrel. (Available in
sizes small and medium and both are available with a small or large vent).

How to insert the Apollo-6310:
1. Grasp the slim-tubing behind the eartip and
gently push the eartip into your ear canal.
2. Place your Apollo-6310 over the
top of your ear.
3. The slim-tubing will probably bulge slightly near
the ear canal. Point at the bend in the tubing and
push gently. The eartip should slip a little further
into the ear canal for proper placement. The
tubing should fit snugly against your ear.
Note: If pushing on the slim-tubing causes discomfort, STOP.
Call for assistance. 800-221-2099
4. Place the sure-lock into the bowl of
your ear. The sure-lock is the thin
filament attached to the tubing. Use
your finger to secure the sure-lock into
the most comfortable position.
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Insert & Remove Apollo-6310
1
3
To Remove Apollo-6310:
1. Grasp hold of the slim-tubing against your ear and gently pull.
The eartip will slip out of your ear.
2. Remove the Apollo-6310 from behind your ear.
NOTE: Tubing should not bulge away from the ear or
pull the Apollo-6310 down or the eartip out of the ear.
If this occurs, try a different length tubing. See picture
to the right.
ATTENTION: Confirm the eartip is attached to the slim-tubing each time you
remove it from your ear. If the eartip remains in your ear, seek medical assistance.
4
2

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Volume Control:
Your Apollo-6310 is equipped with a dual-function rocker
that controls both the volume level and listening settings.
Increasing the volume: Each time you push the top end of
the rocker control, you’ll increase one volume level (there are
15 volume levels). Once the highest volume level is reached
you will hear a single beep.
Decreasing the volume: Each time you push the bottom end of the
rocker control, you’ll decrease one volume level. Once the lowest volume
level is reached you will hear a single beep.
Adjusting the Volume Control
Press and hold the top or bottom of the rocker control for
about 2 seconds. You will hear one, two, three or four beeps.
The number of beeps refers to the setting you are on.
Setting 1: Normal setting – 1 beep. Use in most
listening situations.
Setting 2: Noise setting – 2 beeps. Reduces the
amount of low frequency amplification. Often helpful in
noisy situations.
Setting 3: Whistle reduction – 3 beeps. Use if your Apollo 6310
whistles or if sounds seem too sharp or tinny.
Setting 4: Telephone setting – 4 beeps. Use when talking on the
telephone or with a loop system. Hold the receiver near the hearing
aid a little above your ear. You will only hear sounds from the
telephone or loop system.
Choosing your listening Settings
B
T
B
T

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We’ve done what we can to protect your Apollo-6310 from moisture and
earwax but a little regular cleaning by you will go a long way towards
trouble-free use. Without regular cleaning, wax and moisture can build
up and prevent your Apollo-6310 from working properly. We suggest
cleaning your Apollo-6310 in the morning before you use it and storing it
overnight in a DryAid Dehumidifier (call to order). It does not take much
dirt or wax to clog the super-thin tubing and the tiny openings. Many
customers find cleaning the tubing weekly is sufficient. For best results
consider purchasing the Cleaning Care Plan (pg. 11).
Cleaning your Apollo-6310:
1. Wipe off the outside of the Apollo-6310 hearing aid and eartip with a
soft cloth or hearing aid cleaning wipes (call to order).
2. Use the included cleaning brush and cleaning tool to gently remove
wax and dirt from the hearing aid sound openings.
How to clean your Apollo-6310 slim-tubing:
1. REMOVE THE SLIMTUBING from the Apollo-6310 (see pg. 5).
There is no need to remove the eartip from the tubing.
2. Insert the cleaning tool into the triangular base at the end of the
slim-tubing.
3. Thread the cleaning tool all the way through the slim-tubing and eartip.
Purchase replacement slim-tubing
cleaning tools by calling 1-800-221-2099.
Care and Cleaning

10 1-800-221-2099 • www.HearingHelpExpress.com
IMPORTANT CARE INSTRUCTIONS
BEGINNING THE DAY: After
showering, apply all lotions,
creams, hairspray, perfume
and cologne BEFORE putting on
your Apollo-6310s. Water and
such sprays can damage hearing aids. And please remember, your hearing aids
are sensitive and don’t like extreme heat or cold. Never place your Apollo-6310
in water. If it becomes wet, immediately remove the battery and let your
Apollo-6310 stand in a dry place or DryAid dehumidifier for several hours.
NEVER use heat (blowdryer, oven, microwave, etc.) to dry your Apollo.
AT THE END OF THE DAY: Open the battery door when not wearing your
hearing aid. Any moisture inside your hearing aid can then evaporate,
extending the life of your Apollo-6310. With the battery door open, you can
be assured your hearing aid is off and not squealing. A squealing hearing
aid can attract pets which have been known to chew on hearing aids and
damage them beyond repair. Even better, remove the battery and store your
Apollo-6310 overnight in a DryAid dehumidifier.
1. Start Slowly – Begin by using your new hearing aid a few hours a day
while you are alone. If you're not used to wearing a hearing aid, you will
probably notice many sounds you have not heard in a while. And while you
may enjoy the sounds of birds again, other sounds like crackling paper and
the refrigerator running may take some time to get used to. With practice you
should be able to focus on the sounds you want to hear and ignore the rest.
Hearing aids will not restore your hearing, but they absolutely can help.
2. Read Out Loud – Your own voice will sound strange at first. Try reading out
loud for 15 minutes a day to get used to the sound of your voice.
3. Practice Listening to One Voice – Start in a quiet environment listening to
the radio or your favorite TV show. Then practice listening with one friend or
family member at a time.
4. Listen and Talk in Small Groups – Next try talking with a small group of
people, first in a quiet setting and then in a noisier environment. Remember,
most people have difficulty understanding in loud places with background
noise. So, be patient and keep practicing. Your understanding should
improve with time.
Helpful tips

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Protect your hearing investment
P
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C
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I
O
N
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U
A
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A
N
T
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E
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• Get PROTECTED - Water, droppage, step on it - you name it! We will
x or replace it free of charge for one year (loss or theft are not covered).
•Act Now! - The optional Protection Plan is available for purchase
for up to 90 days from the shipment date of your hearing aid(s).
•Comprehensive Coverage - This plan goes above and beyond the
limited manufacturer’s warranty. We will repair any damage or
send a replacement hearing aid if we can’t x it at no charge to you.
•Simple Process - Call ahead to get authorization to send us your
broken aid. Once received, we will diagnose, repair or replace it in
just a few days. Loaner hearing aids are available for $15 each.
Protection Plan – One year of worry-free
hearing aid repairs or replacements!
(call for pricing)
•Maintain Optimal Hearing Performance - Today’s hearing
aids are lled with sensitive electronics to give you the best experience
possible. Over time, earwax and moisture can tamper with those elec-
tronics and the performance of your aids may suer. Choose this plan to
have your aids cleaned and serviced by our team of in-house technicians.
•Extend the Lifetime of Your Aids - This plan oers up to four yearly
cleaning services. Our customers who have their hearing aids cleaned by
our technicians replace their hearing aids less frequently than those that
do not.
•Our Process - Up to 4 times per year we'll send you loaner hearing aids with
prepaid postage to send your aids to us for service. Your hearing aids will
be professionally cleaned, tips and tubing will be replaced if necessary.
Once the service is complete we’ll return your hearing aids in another
prepaid box and you mail the loaner aids back to us. It’s that simple.
Cleaning Care Plan – Get the MOST
out of your Hearing Aids ($149.99 each)
C
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12 1-800-221-2099 • www.HearingHelpExpress.com
If your hearing aid is: WHISTLING (FEEDBACK)
1.Turn the volume down, it may be
set too high (pg.8).
2.Use listening setting #3 (pg. 8).
3.Check that your eartip is inserted
correctly (pg. 7).
4.Try a different size eartip (pg. 6)
or call customer service for other
options.
5.Verify that the tubing is attached
correctly and is both soft and in
good condition. If the tubing has
hardened or is damaged, it should
be replaced (pg. 5).
6.Your Apollo-6310 may briefly
whistle when a hand, hat or other
object is near it or when you
are inserting and removing the
hearing aid.
1. Check that the battery is inserted
correctly (pg. 4).
2. Try a fresh battery.
3. Clean your Apollo-6310,
microphone ports, and
eartip (p. 9).
4. If your Apollo goes dead
periodically, but comes on after
several hours of rest, the problem
may be a build-up of humidity.
Try storing it in a DryAid
dehumidifier when not in use.
Call toll-free to order.
If your Apollo-6310 requires service, send it to:
Hearing Help Express
1714 Sycamore Rd • PO Box 586 • DeKalb, IL 60115-0586
If your hearing aid is: WEAK, DISTORTED, DEAD
1.Call 1-800-221-2099 for
authorization before returning
your hearing aid for repair.
2.Enclose a note with your name,
address, phone number and a
description of what is wrong with
your device.
3.Pack your device securely in a
sturdy box. (Do not mail your
hearing aid in an envelope,
they could be destroyed during
shipment). We recommend
insured mail or UPS for your
protection.
Troubleshooting your Apollo
Service

1-800-221-2099 • www.HearingHelpExpress.com 13
Apollo-6310 Technical Information
Saturation Output CurveFrequency Response Curve
Maximum SSPL90
HFA SSPL90
HFA full-on gain
Reference test gain
Frequency range
Equivalent input noise
Total harmonic distortion
Attack time (msec)
Release time (msec)
Typical Peak Gain
Battery type and current
Battery life
Dimensions
120 dB
105.9 dB
37.5 dB
30.1 dB
200 Hz to 7100 Hz
<26 dB
500 Hz: .2%, 800 Hz: .3%, 1600 Hz: 1.1%
6
42
48.5 dB
size 312 (Brown), .9 mA
approx. 180 hours
1.47 x .58 x .35 inch

Precautions: A hearing aid is a precision electronic device and
as such, it requires the care in use and handling that you would
afford any fine piece of equipment. The following precautions
are not meant to discourage normal use of your hearing aid, but
are suggested to insure quality performance and long life from
your hearing aid.
Do not drop or throw your hearing aid, as this may damage
internal components. Do not expose your hearing aid or batteries
to excessive heat, such as from stove tops, hair dryers, heat
lamps or your automobile rear shelf or glove compartment. Do
not immerse your hearing aid in water or other liquids, or wear it
while bathing, showering or swimming. If your hearing aid is to
be stored for any length of time, be sure to remove the battery
and store both in a cool, dry place. Your hearing aid has been
constructed from the finest materials, using the latest engineering
technology; however, in rare instances, an individual may exhibit
signs of skin irritation, allergic reaction, or accelerated accumulation
of cerumen (earwax). If this occurs, consult your physician.
Keep new and used batteries out of reach of children
and those with diminished mental capacity. Batteries, if
consumed, can be harmful. Consult your physician
immediately and call the National Battery Hotline
collect [phone].
Federal law permits an adult to purchase hearing aids by mail.
Important Notice for Prospective Hearing Aid Users:
Good health practice requires that a person with a hearing loss
have a medical evaluation by a licensed physician (preferably a
physician who specializes in diseases of the ear) before purchasing
a hearing aid. Licensed physicians who specialize in diseases of
the ear are often referred to as otolaryngologists, otolotists or
otorhinolaryngologists. The purpose of a medical evaluation is to
assure that all medically treatable conditions that may affect
hearing are identified & treated before the hearing aid is purchased.
Following the medical evaluation, the physician will give you a
written statement that your hearing loss has been medically
evaluated and that you may be considered a candidate for a hearing
aid. The physician will refer you to an audiologist or a hearing
aid dispenser, as appropriate, for a hearing aid evaluation. The
audiologist or hearing aid dispenser will conduct a hearing aid
evaluation to assess your ability to hear with and without a hearing
aid. The hearing aid evaluation will enable the audiologist or
dispenser to select and fit a hearing aid to your individual needs.
If you have reservations about your ability to adapt to amplification,
you should inquire about the availability of a trial, rental or purchase
option program. Many hearing aid dispensers now offer programs
that permit you to wear a hearing aid for a period of time for a
nominal fee, after which you may decide if you want to purchase
the hearing aid. Federal law restricts the sale of hearing aids to
those individuals who have obtained a medical evaluation from a
licensed physician. Federal law permits a fully informed adult to
purchase hearing aids by mail with or without seeking a medical
evaluation for religious or personal beliefs that preclude consul-
tation with a physician. Seeking a medical evaluation is in your
best health interest and is strongly encouraged.
Children with Hearing Loss: In addition to seeing a physician
for a medical evaluation, a child with a hearing loss should be
directed to an audiologist for evaluation and rehabilitation since
hearing loss may cause problems in language development and
the educational and social growth of a child. An audiologist is
qualified by training and experience to assist in the evaluation
and rehabilitation of a child with a hearing loss.
Warning to Hearing Aid Dispensers: A hearing aid dispenser
should advise a prospective hearing aid user to consult promptly
with a licensed physician (preferably an ear specialist) before
dispensing a hearing aid if the hearing aid dispenser determines
through inquiry, actual observation, or review of any other
available information concerning the prospective user, that the
prospective user has any of the following conditions:
Warning Signs:
1. Visible congenital or traumatic deformity of the ear.
2. History of active drainage from the ear within the previous
90 days.
3. History of sudden or rapidly progressive hearing loss
within the previous 90 days.
4. Acute or chronic dizziness.
5. Unilateral hearing loss of sudden or recent onset within
the previous 90 days.
6. Audiometric air-bone gap equal to or greater than
15 decibels at 500 Hz, 1,000 Hz and 2,000 Hz.
7. Visible evidence of significant cerumen accumulation or
a foreign body in the ear canal.
8. Pain or discomfort in the ear.
NOTE: Special care should be exercised in selecting and fitting a
hearing aid whose maximum sound pressure level exceeds 132
decibels because there may be a risk of impairing the remaining
hearing of the hearing aid user.
Hearing with Your New Amplification The world will seem
noisier at first, but in time, you should become accustomed to your
new listening experiences, learn to hear speech more clearly, and
enjoy many of the special sounds you may have been missing.
Obtaining maximum benefit from your new hearing aid(s)
requires effort and practice on your part. Your new hearing aid(s)
will not restore normal hearing and will not prevent or improve
hearing impairment resulting from organic conditions. In most
cases, infrequent use of the hearing aid(s) will not permit you to
obtain full benefit from it. Follow the program recommended by
your hearing professional. The use of your hearing instrument(s)
is only part of your hearing rehabilitation, and you may need
supplemental auditory training and instructions in lipreading.

1-800-221-2099 • www.HearingHelpExpress.com 15
ZipTips – $10.00 each
Left Ear ZipTip – $10.00 ea
Small VS (small vent) #86201
Small VL (large vent) #86202
Medium VS (small vent) #86205
Medium VL (large vent) #86206
Slim-Tubing
Right Ear Slim-tubing
Size 0R Right #86285 $5.95
Size 1R Right #86286 $5.95
Size 2R Right #86287 $5.95
Size 3R Right #86288 $5.95
Left Ear Slim-tubing
Size 0L Left #86280 $5.95
Size 1L Left #86281 $5.95
Size 2L Left #86282 $5.95
Size 3L Left #86283 $5.95
Blue writing on slim-tube
indicates left ear tubing size.
Right Ear ZipTip – $10.00 ea
Small VS (small vent) #86203
Small VL (large vent) #86204
Medium VS (small vent) #86207
Medium VL (large vent) #86208
Helpful Accessories
Red writing on slim-tube
indicates right ear tubing size.
Tulip Dome Eartips – $4.95 each
Open Dome Eartips
Small Open Dome #86251
Medium Open Dome #86252
Large Open Dome #86253
Double Dome Eartips
Small Double Dome #86231
Medium Double Dome #86232
Large Double Dome #86233
Closed Dome Eartip
Large Closed Dome #86241
SAVE
3 of any size only $5.95
Tulip Dome Eartip
Tulip Dome #89115
All prices subject to change.
Open, Closed, and Double Dome Eartips – $2.50 each
SAVE
3 for $11.97

1-800-221-2099 • www.HearingHelpExpress.com
16
Itchy ears? Here’s the solution!
ProEar by MiraCell helps relieve itchy, irritated ears! It has mild antibacterial,
anti-fungal and anti-yeast properties. MiraCell is a safe, all-natural solution.
Use it without worry to maintain healthy, itch-free ears. (1/2 ounce bottle)
MiraCell Ear Solution, item #88851 $14.99
Protect your hearing aid
Remove harmful moisture from your hearing aid with the Best Value DryAid
dehumidifier. Even a little moisture can attack sensitive electronics in hearing aids
and needlessly shorten their life. Prevent damage. Store your hearing aid in a
dehumidifier overnight.
Best Value DryAid, item #88742 $16.95
Battery Care Kit – Worry-free hearing aid battery use.
Battery Care Kit includes:
• Digital Keychain Battery Tester – Small enough to go with
you anywhere. Takes the guesswork out of battery testing.
• Battery Caddie – Convenient way to carry extra batteries.
Caddie holds two hearing aid batteries and comes with a
convenient chain to attach to key ring.
• Magnet Stick – Hearing aid batteries are small and hard
to handle. With the Magnet Stick you can easily insert and
remove batteries.
• Handy vinyl bag – helps you keep everything together for easy access
Battery Care Kit, item #25101 $24.99
Worry-free hearing aid battery use.
Small enough to go with
helps you keep everything together for easy access
NEW!
Easiest-to-Use Battery Tester
Put your mind at ease... test your hearing aid battery and you’ll
know for sure if it has enough power to run your hearing aid.
Simply place your battery in the appropriate size slot, squeeze
the blue bar and color coding indicates the remaining power.
Activair Battery Tester, item #88776 $27.99
Helpful Accessories

1-800-221-2099 • www.HearingHelpExpress.com 17
Easy-to-use cleaning tools
Hearing aids will last longer if you clean them regularly. Make daily cleaning
easy with premium cleaning tools. Brush is larger so it fits comfortably in
your hand. More bristles makes cleaning your hearing aid a quick task. Handy
magnet that makes it easier to pick up batteries. The wax loop helps remove
grime from hearing aid crevices. Specialty cleaning pin for slim-tubing. A handy
hearing aid screwdriver is also included.
Specialty Cleaning Kit, item #88532 $13.99
NANO CLEAN –NanoClean Advanced Technology features a stiff threader
and a soft, spongy, nylon brush that safely and effectively sweeps away debris and
absorbs moisture from hearing aid tubing. A unique “thread-and-pull” cleaning action
gets the job done quickly and easily! (20 per container)
NANO CLEAN, item #88755 $10.99
(colors may vary)
Disinfectant towelettes – Clean and disinfect your hearing aids
with this handy pack of Tech-Care Clean Wipes. Ultra fabric wipes are premoistened
with a hospital grade disinfectant. Alcohol-free and safe to use on all hearing products.
(36 wipes per container)
Tech-Care Clean Wipes, item #88534 $9.95
Avoid costly repairs... at-home expert care
Almost all repairs are due to earwax and dirt. They work their
way inside your hearing aid where a cleaning brush can’t reach.
Now you can clean your hearing aid like the professionals do.
The Jodi-vac® vacuums out unwanted dirt, wax, oils, and
moisture. It’s easy and it only takes a couple of minutes each week.
A few minutes of cleaning now can save you repair fees later!
Jodi-vac®, item #88579 $139.00
Order Risk-free! Try any Hearing Help Express accessory for 30 days
risk-free. If you’re not 100% satised, return all materials within 30 days
from the date of delivery, and we’ll refund 100% of your purchase price.
Helpful Accessories

1-800-221-2099 • www.HearingHelpExpress.com
18
We thought you’d like to know...
Two hearing aids are better than one!
If you have hearing loss in both ears, then you most likely need two hearing
aids. Being able to hear with both ears allows for a balanced and full sound
experience. It is important that if you find yourself needing two hearing aids
that you try using two before making the decision to purchase only one.
Wearing only one hearing aid can allow your other ear to deteriorate further
from lack of use.
When needed, wearing two hearing aids offers many benefits, here are just a few:
So do yourself a favor, if you need two hearing aids and are only trying one, give us
a call and we’ll rush you a second hearing aid to try. Remember, at Hearing Help
Express you have a 45-day home trial.
Wearing two hearing aids increases
your ability to locate the direction
of sound. Especially in traffic or
situations where your
safety is a concern.
Speech understanding is improved
especially in noisy situations like
restaurants.
Better understanding of speech –
wearing two hearing aids allows
your brain to
focus on the
conversation you
want to hear.
We urge you to take full advantage of
your FREE support from our dedicated staff
of licensed hearing aid specialists.
If you have any questions or concerns give us a call toll-free!
1-800-221-2099
(M-F • 8:00 am - 5:00 pm CST)
Chat with us online: www.HearingHelpExpress.com
or email us at: [e-mail]

1-800-221-2099 • www.HearingHelpExpress.com 19
“
This is my second purchase
from Hearing Help Express.
I highly recommend calling
if you have questions or
need help. They go above
and beyond for their
customers! Thanks!
K.S. – LA
“
“
Many thanks to your
caring staff for being so
kind and patient with me
over the phone. Thank
you Hearing Help Express
for making a difference in
my life.
J.B. – Temecula, CA
“

*352190326*
YOUR MONEY-BACK GUARANTEE
FROM HEARING HELP EXPRESS®
Your 2-way assurance of complete satisfaction
1. 2.
45-Day, Risk-Free Trial
Money-Back Guarantee
One Year Limited
Manufacturer's Warranty
Try your Hearing Help Express®
Apollo-6310 hearing aid for 45 days
risk-free. If you are not 100% satisfied,
simply return all materials within 45 days
from the date of delivery, and we will
refund any money paid towards the
purchase price. You are responsible for
the safe return of all materials in their
original condition. Ship insured mail.
Your Apollo-6310 hearing aid is
warranteed for one year against
defects in manufacturer's materials
and workmanship. That means if
they didn't do a good job making
your hearing aids then we're going
to fix them. For service, you must
send your Apollo-6310 to Hearing
Help Express for this warranty to
apply. Ship insured mail.
1714 Sycamore Rd • PO Box 586
DeKalb, IL 60115-0586
Questions, call toll-free: 1-800-221-2099
Trusted Since 1979
“
“
Best company ever!
Everyone is always very
helpful and cheerful.
Never a sub-par experience.
These folks have never
failed to impress!
M.O. – Calhan, CO
HH.352-190326